Comfort Hotel

Hotels
•
Comfort
8.6 (4315 reviews)
5700 Stanley Avenue , Niagara Falls , ca
+1 905-356-6696

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast
Attentive staff
Cons:
Cleanliness issues
Noise complaints
Room size concerns

Categories

Cleanliness
7.68
Guests reported issues with cleanliness, including hair on bed sheets.
Service
9.15
Staff is very polite and attentive, though there were reports of rudeness from some staff.
Location
9.19
Guests appreciated the convenient location, walking distance to attractions.
Room Quality
7.64
Room size was a common concern, with some finding their rooms too small.
Amenities
8.67
Amenities like breakfast and pool were generally well received.
Value for Money
8.63
Many guests felt the stay was a good value considering the location and breakfast.
Food and Beverage
9.18
Breakfast received positive feedback, consistently mentioned as a highlight.
Overall Experience
8.65
Overall positive experiences, with some minor complaints influencing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Welcome to the Comfort Hotel, your gateway to Niagara Falls!

Convenient Location: Situated just minutes from downtown, our hotel is within walking distance of popular attractions like Fallsview Casino and Clifton Hill’s World Famous Street of Fun.

Modern Amenities: Enjoy a comfortable stay in our pet-friendly guest rooms equipped with premium TV channels, WiFi, and mini-refrigerators.

Indoor Swimming Pool: Take a dip in our year-round on-site indoor swimming pool, perfect for relaxation after a day of exploring the wonders of Niagara Falls.

Ready for an unforgettable stay? Book your room at the Comfort Hotel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pet policy: Dogs only. Up to 2 dogs under 40 pounds (18.14 kg) are allowed in each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.6
Based on 4315 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.65
S
Sylvain • extended_group • ca
1
Je n'y retournerai pas!
Cons:

Les tapis qui sente pas bon dans le passage, mauvaise odeur dans la chambre, un paiement de 20$ pour le stationnement quand le coût est beaucoup moins cher prêt des attractions de Niagara, personnel pas souriant

2026-09-04 • via Nuitee
G
Georg • extended_group • de
5
Pros:

Parkplatz direkt neben dem Hotel, Hotel schnell vom Highway aus zu erreichen.
Personal sehr nett. Frühstück geht so grade. Tankstellen nebenan.

Cons:

Zu den Wasserfällen ist es schon einiges zu laufen. Das Zimmer (2 Doppelbetten) ist für die Möblierung zu klein. Eine Fensterklimaanlage wirksam aber sehr laut. Das Fenster, trotz Kurbel, nicht zu öffnen.
Durch die Größe des Zimmers und die Klimaanlage (vermutlich auch durch die Witterung) war das Zimmer durchweg klamm, der Boden klebte. Das Bett war durchgelegen und es hatte ehrlich gesagt den Eindruck, als habe kein Wechsel der Bettwäsche stattgefunden (bis auf die Oberdecke alles zerkraust). Die Gäste/das Publikum kann man sich nicht aussuchen. Für mich hatte es den Eindruck, als nächtigten dort eher finanzschwache Personen.

2026-09-04 • via Nuitee
N
Nangoh mafani • couple • ca
10
2026-09-03 • via Nuitee
K
Karen • couple • pa
8
2026-09-03 • via Nuitee
C
Chantal • couple • ca
10
Très bien situer près des attractions
Pros:

Les déjeuner parfait très bon courtois

Cons:

Que les gens laisse leur animaux dans leur chambre sans présence qui jappe toujours

2026-09-02 • via Nuitee
S
Syed • couple • us
2
bed unable to sleep very uncomfortable. dirty blanket, very small room, wrinkled poorly washed linen
Pros:

staff

Cons:

Room

2026-09-01 • via Nuitee
C
Chahrazed • family_with_children • ca
8
2026-09-01 • via Nuitee
V
Veronique • family_with_children • ca
7
Cons:

la chambre était très humide et le stationnement est payant

2026-08-31 • via Nuitee
C
Céline • couple • ca
5
Trop cher pour ce que ça vaut
Pros:

La situation géographique

Cons:

Le mobilier très usé. Le filtre de la climatisation qui n'avait probablement jamais été nettoyé.

2026-08-31 • via Nuitee
T
Thomas • solo_traveller • ca
8
2026-08-31 • via Nuitee
M
Manolo III • solo_traveller • ca
5
2026-08-30 • via Nuitee
A
Angela • extended_group • ca
7
Alright
Pros:

Location

Cons:

Bed was extremely hard and my requests were not done

2026-08-28 • via Nuitee
B
Bruno • couple • ca
8
Overall service was fine and breakfast was good
Pros:

Location

Cons:

No access to cold / lemon water anywhere.
I was told to fill up my water bottle with water from tap in my room

2026-08-27 • via Nuitee
N
Nathan • solo_traveller • ca
8
2026-08-26 • via Nuitee
J
Jitka • couple • cz
6
Pros:

Z tohoto hotelu jsem na rozpacích…. Na chodbách je zápach nevětraných prostor. V hotelu je pračka přístupná 24/7 (dle popisu i na dveřích) , ale nejprve musíte zaplatit v recepci a pak vám chodí někdo odemykat dveře, jelikož neuměli nahrát kartu, aby se mi dveře otevřeli. Takže jdete dát prát, musíte do recepce, jdete vyndat vyprané prádlo do sušičky, musíte do recepce a po dosušení zase….
Osobně bych si příště vybrala jiný hotel.

2026-08-24 • via Nuitee
P
Powell • solo_traveller • ca
9
2026-08-24 • via Nuitee
D
Dennis • couple • ca
5
2026-08-21 • via Nuitee
S
Simona • solo_traveller • ca
6
2026-08-21 • via Nuitee
S
Shelly • solo_traveller • ca
8
2026-08-20 • via Nuitee
M
Martin Georg • family_with_children • de
6
2026-08-19 • via Nuitee