Comfort Hotel

Hotels
•
Comfort
8.6 (4170 reviews)
5700 Stanley Avenue , Niagara Falls , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
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Review Highlights

Pros:
Excellent location
Good breakfast
Attentive staff
Cons:
Cleanliness issues
Noise complaints
Room size concerns

Categories

Cleanliness
7.68
Guests reported issues with cleanliness, including hair on bed sheets.
Service
9.15
Staff is very polite and attentive, though there were reports of rudeness from some staff.
Location
9.19
Guests appreciated the convenient location, walking distance to attractions.
Room Quality
7.64
Room size was a common concern, with some finding their rooms too small.
Amenities
8.67
Amenities like breakfast and pool were generally well received.
Value for Money
8.63
Many guests felt the stay was a good value considering the location and breakfast.
Food and Beverage
9.18
Breakfast received positive feedback, consistently mentioned as a highlight.
Overall Experience
8.65
Overall positive experiences, with some minor complaints influencing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Welcome to the Comfort Hotel, your gateway to Niagara Falls!

Convenient Location: Situated just minutes from downtown, our hotel is within walking distance of popular attractions like Fallsview Casino and Clifton Hill’s World Famous Street of Fun.

Modern Amenities: Enjoy a comfortable stay in our pet-friendly guest rooms equipped with premium TV channels, WiFi, and mini-refrigerators.

Indoor Swimming Pool: Take a dip in our year-round on-site indoor swimming pool, perfect for relaxation after a day of exploring the wonders of Niagara Falls.

Ready for an unforgettable stay? Book your room at the Comfort Hotel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pet policy: Dogs only. Up to 2 dogs under 40 pounds (18.14 kg) are allowed in each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 4170 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.65
A
Alessandra • solo_traveller • ca
6
2026-06-06 • via Nuitee
R
Reece • solo_traveller • ca
10
Pros:

Breakfast

Cons:

Didn't like car broken in

2026-06-06 • via Nuitee
K
Karen • couple • us
9
Great
Pros:

Our stay was great. Very good location for sightseeing and restaurants and everything in between

2026-06-06 • via Nuitee
K
Kaitlyn • solo_traveller • ca
1
Pros:

Nothing

Cons:

It was terrible there was no mention of renovations to the entire Hotel I came there because I thought it was going to be a more upscale experience for my anniversary and the whole hotel had construction signs. There were no carpets in any of the hallways so you could hear a pin drop in our room and everyone can hear us from the outside it was extremely uncomfortable. I went down to talk to the front desk to ask if there were any mentions on their website of the construction going on and the manager rudely came out and told me I could leave then

2026-06-05 • via Nuitee
E
El • solo_traveller • ca
5
Pros:

L acceuil et le dejeuné s etais delicieux et en masse, il n y a pas des personne qui parle français le peraonnellle est bienveuillant

Cons:

les lits ne sont pas confortable il y a pas le gel douche juste le shampoing et le demeleure

2026-06-05 • via Nuitee
M
Marie • solo_traveller • ca
10
It was nice
Pros:

I didn't go

2026-06-04 • via Nuitee
M
Meryem • couple • ma
6
2026-06-04 • via Nuitee
J
Jennifer • family_with_children • ca
6
2026-06-03 • via Nuitee
E
Egor • extended_group • ca
10
2026-06-03 • via Nuitee
T
Tsering • family_with_children • ca
8
2026-06-02 • via Nuitee
J
Joshua • solo_traveller • us
6
Pros:

Staff were just amazing, the location and parking was nice

Cons:

The bed was so uncomfortable it was like a stone slab and the elevators were either not working or making a ringing noise

2026-06-01 • via Nuitee
G
George • family_with_children • ca
9
2026-06-01 • via Nuitee
T
Tereza • extended_group • us
10
It was great
Pros:

Helpful staff, private parking, great location

Cons:

-

2026-05-31 • via Nuitee
L
Linda • couple • ca
7
2026-05-31 • via Nuitee
N
Nicole • couple • ca
8
2026-05-31 • via Nuitee
R
Raynelle Hyerim • solo_traveller • ca
8
Pros:

Dog friendly. 15 mins walk to the falls. Breakfast. Clean.

Cons:

Room is too small (still okay as ceiling is quite high)

2026-05-31 • via Nuitee
R
Reece • solo_traveller • ca
9
2026-05-30 • via Nuitee
A
Ali • solo_traveller • ca
5
Cons:

No shampoo,conditioner

2026-05-30 • via Nuitee
C
Chantal • couple • ca
9
The location was nice and quiet which allows guests to relax.
Pros:

The bed was very comfortable and the area was nice and quiet. Being so close to gas stations was great for those travelling by car. The staff were friendly and welcoming.

Cons:

The breakfast was very basic and on my second stay we skipped the breakfast.

2026-05-30 • via Nuitee
L
Lori • solo_traveller • us
5
2026-05-29 • via Nuitee