Comfort Hotel

Hotels
•
Comfort
8.6 (4143 reviews)
5700 Stanley Avenue , Niagara Falls , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
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Review Highlights

Pros:
Excellent location
Good breakfast
Attentive staff
Cons:
Cleanliness issues
Noise complaints
Room size concerns

Categories

Cleanliness
7.68
Guests reported issues with cleanliness, including hair on bed sheets.
Service
9.15
Staff is very polite and attentive, though there were reports of rudeness from some staff.
Location
9.19
Guests appreciated the convenient location, walking distance to attractions.
Room Quality
7.64
Room size was a common concern, with some finding their rooms too small.
Amenities
8.67
Amenities like breakfast and pool were generally well received.
Value for Money
8.63
Many guests felt the stay was a good value considering the location and breakfast.
Food and Beverage
9.18
Breakfast received positive feedback, consistently mentioned as a highlight.
Overall Experience
8.65
Overall positive experiences, with some minor complaints influencing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Welcome to the Comfort Hotel, your gateway to Niagara Falls!

Convenient Location: Situated just minutes from downtown, our hotel is within walking distance of popular attractions like Fallsview Casino and Clifton Hill’s World Famous Street of Fun.

Modern Amenities: Enjoy a comfortable stay in our pet-friendly guest rooms equipped with premium TV channels, WiFi, and mini-refrigerators.

Indoor Swimming Pool: Take a dip in our year-round on-site indoor swimming pool, perfect for relaxation after a day of exploring the wonders of Niagara Falls.

Ready for an unforgettable stay? Book your room at the Comfort Hotel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pet policy: Dogs only. Up to 2 dogs under 40 pounds (18.14 kg) are allowed in each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 4143 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.65
B
Bernadetta • family_with_children • pl
8
2026-05-16 • via Nuitee
K
Kenneth • extended_group • ca
10
Overall it was great.
Pros:

Breakfast

Cons:

Paying for parking

2026-05-16 • via Nuitee
A
Akpobome • couple • ca
9
Fantastic
Pros:

Nice and quiet

Cons:

No bad room mat in the bathtub

2026-05-14 • via Nuitee
E
Emilie • couple • fr
10
Idéal pour une nuit à côté de Niagara Falls
Pros:

Hôtel bon rapport qualité prix, à côté des chutes du Niagara !

Cons:

Matelas un peu dur, mais nous avons tout de même bien dormi !

2026-05-14 • via Nuitee
M
Mahdi • couple • ca
10
2026-05-14 • via Nuitee
L
Liaghatmand • couple • ca
10
2026-05-13 • via Nuitee
S
Shaddon • couple • ca
8
It was okay may stay there again
Pros:

It was close to everything

Cons:

Kinda awkward to move around in with a pick up truck and tight parking spaces

2026-05-13 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-05-13 • via Nuitee
A
Ashley • couple • ca
8
2026-05-13 • via Nuitee
C
Courtney • couple • us
8
2026-05-12 • via Nuitee
J
Joel • family_with_children • ca
9
Pros:

That it was pet friendly and had breakfast included

Cons:

It was alright nothing bad to say about it

2026-05-11 • via Nuitee
W
William • couple • ca
5
Pros:

Away from the busy part of town

Cons:

Found that they didn’t clean under beds or on top of fridge . Found a pill someone had dropped under bed along with dust bunnies. Staff just seemed to walk bye looking at what ever. Reception were friendly
.

2026-05-10 • via Nuitee
K
Kamron • couple • ca
6
Pros:

Everything else

Cons:

The breakfast was very sub par

2026-05-10 • via Nuitee
S
SHARON • extended_group • ca
7
Would stay again, but did not like the parking fee and so much for 2 little chi's, which we left hom
Pros:

Breakfast was awesome! Clean! Wonderful!
Manager was so nice to us when we wanted a place to play cards with our friends!

Cons:

Paying for parking when we have no choice! It should be included! Only place we have been charged for parking all over North America from Seattle to Jacksonville! Extortion!
Also, our TV, although brand new, did not work.

2026-05-09 • via Nuitee
M
Mykola • couple • ca
3
Так себе.
Pros:

Расположение

Cons:

Грязь сырость и вонь

2026-05-09 • via Nuitee
C
christopherwM847EN • Couples
10
Great stay lovely people
Pros:

The hotel is clean and quiet andwhile were here is beingupdated in the backgroundnot disturbingus, the hotel is a short walk from the Falls but away enough to not be noisey from the ctowds .the bed was comfy and breakfast was great lots of choice from cooked items to cereals and pancakes. Fruit and coffee , juices. The staff are lovely Rekha and Oksana seem nice. Parking is $20 Canadian which is very fair we travel a lot and for the proximity to everything we were happy to pay. Enjoyable stay we would recommend.

2026-05-08 • via Tripadvisor
F
Feres • solo_traveller • ca
10
Staff was great they made you feel welcome
Pros:

Easy access from the Highway and lots of parking

Cons:

The disability parking at the rear of the building is located where the water drainage from the roof is and since it was raining it was loaded with water and no drainage from that area so the water accumulates

2026-05-07 • via Nuitee
K
Khan • family_with_children • ca
9
2026-05-06 • via Nuitee
P
Paul-André • couple • ca
6
Pratique
Pros:

Le petit déjeuner offre de bons choix. La préposée Oksana est particulièrement attentive et souriante.

Cons:

Le coût du stationnement, qui peut se comprendre en haute saison mais difficilement justifiable à ce moment de l'année.
Notre chambre était affectée par une défectuosité dans la salle de bain mais surtout par une très forte odeur. Nous avons dû changer de chambre, avec la collaboration peu souriante de la direction.

2026-05-06 • via Nuitee
K
Khan • family_with_children • ca
7
2026-05-06 • via Nuitee