Comfort Hotel

Hotels
Comfort
8.6 (4300 reviews)
5700 Stanley Avenue , Niagara Falls , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast
Attentive staff
Cons:
Cleanliness issues
Noise complaints
Room size concerns

Categories

Cleanliness
7.68
Guests reported issues with cleanliness, including hair on bed sheets.
Service
9.15
Staff is very polite and attentive, though there were reports of rudeness from some staff.
Location
9.19
Guests appreciated the convenient location, walking distance to attractions.
Room Quality
7.64
Room size was a common concern, with some finding their rooms too small.
Amenities
8.67
Amenities like breakfast and pool were generally well received.
Value for Money
8.63
Many guests felt the stay was a good value considering the location and breakfast.
Food and Beverage
9.18
Breakfast received positive feedback, consistently mentioned as a highlight.
Overall Experience
8.65
Overall positive experiences, with some minor complaints influencing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Welcome to the Comfort Hotel, your gateway to Niagara Falls!

Convenient Location: Situated just minutes from downtown, our hotel is within walking distance of popular attractions like Fallsview Casino and Clifton Hill’s World Famous Street of Fun.

Modern Amenities: Enjoy a comfortable stay in our pet-friendly guest rooms equipped with premium TV channels, WiFi, and mini-refrigerators.

Indoor Swimming Pool: Take a dip in our year-round on-site indoor swimming pool, perfect for relaxation after a day of exploring the wonders of Niagara Falls.

Ready for an unforgettable stay? Book your room at the Comfort Hotel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pet policy: Dogs only. Up to 2 dogs under 40 pounds (18.14 kg) are allowed in each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.6
Based on 4300 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.65
R
rita couple us
5
2026-08-08 via Nuitee
M
Muhammad extended_group us
10
2026-08-08 via Nuitee
C
Clara solo_traveller es
7
Pros:

Net, relativament ben situat, fàcil aparcar

Cons:

Esmorzar amb plats i coberts d’un sol ús

2026-08-08 via Nuitee
A
Andrea family_with_children ca
10
2026-08-08 via Nuitee
H
Houle extended_group ca
6
Correct
Cons:

Service
propreté

2026-08-08 via Nuitee
T
Trivedi family_with_children ca
4
Pros:

I booked 2 queen bed .. got 1king bed

Cons:

My selection was not meet .. booked two queen bed.. got 1 king bed

2026-08-07 via Nuitee
L
Laurent couple fr
7
Un endroit calme et confortable à 1/4 d’heure des chutes
Pros:

Endroit calme

Cons:

Petit déjeuner bruyant

2026-08-07 via Nuitee
N
Nilam family_with_children us
10
2026-08-05 via Nuitee
N
Nasim solo_traveller ca
4
Pros:

I did not like it

Cons:

Not clean, breakfast, my room was not good

2026-08-04 via Nuitee
D
Duaa couple ca
8
2026-08-04 via Nuitee
E
Elizabeth couple us
9
Good location, great breakfast
Pros:

The hotel isn't in the best location, but it was within reasonable walking distance to attractions. Felt safe walking in the area. The reason I say it's sketchy is there is a small gentlemen's club nearby. Didn't bother us, but some may find it disconcerting. The hotel also has nice houses around it so it was safe Staff was helpful. Breakfast was very good. Lots of seating for breakfast and plentiful offerings. Room was clean. Shower was good.

Cons:

Surrounding area was a bit sketchy, but not terrible. Beds were a lumpy.

2026-08-04 via Nuitee
N
Nariman couple ca
6
2026-08-04 via Nuitee
M
Metalci solo_traveller dz
8
2026-08-04 via Nuitee
S
Sohi solo_traveller ca
10
2026-08-04 via Nuitee
S
Satish extended_group ca
10
Comfort ….as hotel name 👌
Pros:

Everything is well organized
No issues all good
We enjoyed stay

Cons:

Honestly all good
Room,Staff , pool , breakfast and parking
No problem
Keep up good work

2026-08-03 via Nuitee
R
Rajib family_with_children ca
8
2026-08-02 via Nuitee
V
VAUGHN couple ca
9
Great establishment our second time staying here, will definitely be back.
Pros:

Clean and quiet and very friendly staff.

Cons:

Would be nice to have a hot breakfast.

2026-07-25 via Nuitee
A
Abderrahmen couple ca
10
2026-07-25 via Nuitee
S
Skunkriverrat Couples Elkhart, Iowa
10
First Visit to Canada!!!
Pros:

Location was a short distance off the beaten path, but definitely doable by foot. Free parking is hard to find, so a lot of walking. We had a one time $20 parking fee at the hotel.
The staff was very pleasant, always greeted and told to have a good time on our way out.
The area around the hotel was typical city. A block away was a pancake house ( we probably wouldn’t go back) service good food just okay. Across street was a convenience store.
Room was clean, a little outdated, I would probably rebook if returning for the price.
We had the last room at the end of the hall-quiet!!!

2026-07-24 via Tripadvisor
J
Jérôme family_with_children ca
8
2026-07-24 via Nuitee