Comfort Hotel

Hotels
•
Comfort
8.6 (4213 reviews)
5700 Stanley Avenue , Niagara Falls , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast
Attentive staff
Cons:
Cleanliness issues
Noise complaints
Room size concerns

Categories

Cleanliness
7.68
Guests reported issues with cleanliness, including hair on bed sheets.
Service
9.15
Staff is very polite and attentive, though there were reports of rudeness from some staff.
Location
9.19
Guests appreciated the convenient location, walking distance to attractions.
Room Quality
7.64
Room size was a common concern, with some finding their rooms too small.
Amenities
8.67
Amenities like breakfast and pool were generally well received.
Value for Money
8.63
Many guests felt the stay was a good value considering the location and breakfast.
Food and Beverage
9.18
Breakfast received positive feedback, consistently mentioned as a highlight.
Overall Experience
8.65
Overall positive experiences, with some minor complaints influencing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Welcome to the Comfort Hotel, your gateway to Niagara Falls!

Convenient Location: Situated just minutes from downtown, our hotel is within walking distance of popular attractions like Fallsview Casino and Clifton Hill’s World Famous Street of Fun.

Modern Amenities: Enjoy a comfortable stay in our pet-friendly guest rooms equipped with premium TV channels, WiFi, and mini-refrigerators.

Indoor Swimming Pool: Take a dip in our year-round on-site indoor swimming pool, perfect for relaxation after a day of exploring the wonders of Niagara Falls.

Ready for an unforgettable stay? Book your room at the Comfort Hotel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pet policy: Dogs only. Up to 2 dogs under 40 pounds (18.14 kg) are allowed in each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 4213 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.65
H
Helmuth • solo_traveller • co
9
Personal muy cálido y amable
Pros:

Limpieza

Cons:

.

2026-06-27 • via Nuitee
J
Jethzabelle • extended_group • pr
9
Excel te alternativa para un presupuesto moderado
Pros:

La localidad

Cons:

Poca variedad en el desayuno

2026-06-26 • via Nuitee
P
Prado • couple • ca
7
2026-06-25 • via Nuitee
A
Alminko Hota • solo_traveller • us
8
Pros:

Hotel was clean and stuff was friendly.

Cons:

Beds were not comfortable.

2026-06-24 • via Nuitee
L
LITTO • solo_traveller • us
5
Pros:

Location is good.

Cons:

Room is not spacious, very old

2026-06-24 • via Nuitee
T
Thomas • extended_group • us
8
Cons:

Pay to park

2026-06-24 • via Nuitee
L
Latoya • couple • us
5
Ok but I would not stay here again nor would I recommend it
Pros:

It was close to everything and the breakfast was good

Cons:

The rooms are very small for the price definitely not worth it I will NOT be staying here again. Thank you to the lady that was able to accommodate me getting a slightly bigger room as I am very claustrophobic and I was having a panic attack due to the room being so small. What they initially gave me was a closet. The toilet in the first room had a stain in the toilet as if it was not cleaned.

2026-06-22 • via Nuitee
S
Stephanie • couple • us
10
Fui a conocer el Clifton Hill llevé a mi esposo de padres y caminamos de ahí allí siempre.
Pros:

Estaba todo muy limpio , me gustó el baño , además el cuarto limpio y bonito y la piscina limpia tenía buen olor hasta cuando estaba con mi esposo vino un señor a verificar que todo estuviera limpio me encantó eso.

Cons:

N/A

2026-06-22 • via Nuitee
S
Segura • family_with_children • us
10
Cerca a las cataratas
Pros:

Muy limpio muy amables los trabajadores y el desayuno también estaba bien

2026-06-22 • via Nuitee
M
María Del Pilar • solo_traveller • es
7
Cómodo pero necesita actualizacion
Pros:

El personal era super amable

Cons:

Instalaciones muy anticuadas y desayuno bastante flojo

2026-06-21 • via Nuitee
J
June Lynnette • couple • ca
9
Had a great stay. Just a few blocks from Clifton hill but I would recommend to stay here!!!
Pros:

Friendly helpful staff. Excellent breakfast and swimming pool.

Cons:

Need more parking spaces

2026-06-21 • via Nuitee
R
Razal • couple • ca
1
Was not worth for money
Pros:

Just the location

Cons:

Was not clean enough coffee maker looks disgusting.
Washroom lock was not working.

2026-06-21 • via Nuitee
A
Amor • solo_traveller • ca
6
Pros:

Prpore .

Cons:

Les fenêtres sont barrées, encastrés, pas de bonne ventilation ou changement d'air

2026-06-19 • via Nuitee
R
Ruby • family_with_children • us
10
Pros:

Have good breakfast and location is great and clean.

Cons:

Peaceful and Clean

2026-06-19 • via Nuitee
P
Pedro • solo_traveller • us
8
2026-06-18 • via Nuitee
M
Monika • couple • de
6
Für eine Nacht ist es ok. Poolbereich nicht gesehen oder ausprobiert.
Pros:

Parkplatz direkt am Hotel

Cons:

Der Parkplatz kostet extra.

2026-06-16 • via Nuitee
M
Maria Ines • family_with_children • ca
10
comodidad cerca a Niagara Falls.
Pros:

Desayuno variado, nutritivo y muy organizado, delicioso.

2026-06-15 • via Nuitee
T
Tuyen • couple • ca
3
Bad
Pros:

The free breakfast and pool

Cons:

I pay for parking but did not even get a parking spot at the hotel.

They give me a room where the bathtub was broken. My family couldn’t even used the shower

2026-06-14 • via Nuitee
S
Simon • solo_traveller • nl
7
Leuk hotel, jammer van de airco
Pros:

Snelle incheck.

Cons:

Airco op de kamer was echt niet goed. Veel te groot en te luid en jan niet worsen aangepast. Kleine ontbijtruimte voor totale hotel.

2026-06-14 • via Nuitee
A
Alexander • couple • ca
7
Pros:

Location, parking, amenities.

Cons:

Smaller rooms, bit dated.

2026-06-13 • via Nuitee