La Grande Residence at the Sutton Place Hotel

Hotels
•
Sandman Hotel Group
8.7 (1602 reviews)
855 Burrard Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Lovely staff
Cons:
Cleaning issues
Room maintenance problems

Categories

Cleanliness
7.95
Cleaning did not meet expectations, with noted dusty areas and maintenance issues.
Service
9.45
Staff were lovely and responsive to requests, though some issues remained unresolved.
Location
9.45
Awesome location, convenient for shopping and dining.
Room Quality
7.95
Rooms showed signs of aging and some maintenance issues, but some were recently renovated.
Amenities
8.45
Amenities were generally good, though more kitchen supplies could be provided.
Value for Money
8.45
Overall experience felt overpriced given the maintenance issues encountered.
Food and Beverage
8.95
Good options at the hotel bar, contributing positively to the experience.
Overall Experience
8.95
Overall enjoyable but marred by maintenance and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:28

Property Description

Luxurious Suites with Stunning City Views

Spa, Pool, and Dining Options
Indulge in relaxation at the spa, take a dip in the indoor swimming pool, and savor delicious meals at Boulevard Kitchen + Oyster Bar or Gerard Lounge.

Premium Amenities for Ultimate Comfort
Unwind on the outdoor patio, relax in the hot tub and sauna, stay active in the gym, and take care of business at the on-site business centre.

Experience the epitome of elegance and convenience at La Grande Residence at the Sutton Place Hotel. Book now for an unforgettable stay in Vancouver City Centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 55 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 1602 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
M
Maged • extended_group • us
10
2026-06-25 • via Nuitee
N
Naihe • extended_group • au
10
The best experience of this trip so far.
Pros:

Every is perfect

Cons:

Nothing

2026-06-24 • via Nuitee
M
Mustafa • couple • ch
8
Pros:

Die Lage und Grösse

Cons:

Teppich Boden und Lärm von der Hauptstrasse. Man kann mit den offenen Fenstern fast nicht schlafen .

2026-06-24 • via Nuitee
I
Iuliia • couple • us
6
Great staff, very outdated one bedroom accommodation
2026-06-22 • via Nuitee
S
Sevan • solo_traveller • us
9
2026-06-22 • via Nuitee
L
Lisa • couple • us
10
Great place to stay
Pros:

Location

Cons:

Nothing, everything was wonderful.

2026-06-21 • via Nuitee
M
Michael • solo_traveller • de
10
2026-06-20 • via Nuitee
A
Anna Mae • family_with_children • ph
8
We had a pleasant stay at Sutton Place Hotel. The location was excellent, with easy access to shops and restaurants, and
Pros:

The accessibility to the grocery store and the large space of the room

Cons:

Dim lights, Room is a bit dark

2026-06-20 • via Nuitee
A
Anthony • family_with_children • au
10
2026-06-18 • via Nuitee
D
David • couple • gb
9
Excellent would stay again .
Pros:

Location .staff excellent concierge staff member Sergio went above and beyond to help us with out pickup .kitchen had everything Thankyou for a great stay

Cons:

Air conditioning was very good but was very noise even during the night

2026-06-18 • via Nuitee
J
Jacqueline • family_with_children • ca
10
2026-06-18 • via Nuitee
J
Jennifer • solo_traveller • us
8
Pros:

We loved having room to spread out between a bedroom and additional living space, including a kitchen. The staff we encountered were kind and very helpful. The location was also fantastic for a first visit. It was close to great shopping, food, and easy transportation to local sites.

2026-06-17 • via Nuitee
S
Shireen • couple • ca
8
Pros:

Location was good

2026-06-16 • via Nuitee
L
Louise • extended_group • gb
10
Perfect space for our family of four in a great central location.
Pros:

Such a lovely place, great location, apartment was perfect for our family of four.

Cons:

The only thing I can say is the bathroom was quite small but rather this than compromise on bedroom and lounge space. We also had a shower over bath when would have preferred a shower cubicle.

2026-06-15 • via Nuitee
D
Douglas • solo_traveller • gb
10
2026-06-14 • via Nuitee
D
Dany%20 • extended_group • ca
6
Correct
Pros:

L’emplacement

Cons:

Le divan lit n’est pas confortable!

2026-06-13 • via Nuitee
J
Jason • family_with_children • us
9
Pros:

Location was great and the suite was perfect for our family. Making breakfast in the room allowed us to get a jump on the day. The gym had enough weights and machines to get a good workout and my son enjoyed to pool. Parking is a bit pricey but found a cheaper lot around the corner. All in all a great stay in Vancouver.

2026-06-13 • via Nuitee
B
Bree • solo_traveller • au
7
Pros:

Great pool, spa, size of room. Friendly door staff. Location great. Excellent cleaning staff.

Cons:

The pull out sofa was terribly uncomfortable and the noise coming into the apartment from the emergency vehicles was excessive. I understand this is part of staying in the city. The master bedroom wasn't better for noise reduction but our kids slept in there.
The sofa bed was not made up on our arrival and we had young kids so this was a bit annoying as it delayed getting the children to bed - considering we didnt arrive until.7pm.

2026-06-13 • via Nuitee
L
Linda • extended_group • au
7
Not worth the money.
Pros:

Quieter city location

Cons:

The beds in the two bedroom apartment were very uncomfortable.

2026-06-10 • via Nuitee
B
Binyamina • couple • il
8
Pros:

החדר גדול, מאובזר מאד ונקי, הצוות נעים, הספא מצויין

Cons:

הבריכה המקורה לא מחוממת מספיק

2026-06-09 • via Nuitee