HOTEL MYSTAYS Ueno East

Hotels
•
Mystays Hotel Group
7.9 (3036 reviews)
Taito-ku, Higashi-Ueno 5-5-6 , Tokyo , jp
+81 3-5806-2420

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Distance from major attractions

Categories

Cleanliness
7.54
Overall cleanliness is mentioned positively, but some reviews point to minor issues.
Service
8.51
Multiple reviews highlight friendly and attentive staff.
Location
8.05
Location is frequently praised for convenience, but some mention distance from major attractions.
Room Quality
7
Rooms are noted as small, but comfort levels are generally acceptable.
Amenities
7.53
Amenities mentioned are sufficient but nothing extraordinary.
Value for Money
7.99
Value is considered good given the location and services offered.
Food and Beverage
8.54
Breakfast quality is frequently commended, exceeding expectations.
Overall Experience
8.01
General satisfaction is expressed, with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:20

Property Description

Convenient Location

Situated just a 2-minute walk from Inaricho Station with easy access to Ginza and Shibuya, Hotel Mystays Ueno East is a prime choice for travelers seeking convenience. The hotel is also an 8-minute walk from the Asakusa exit of Ueno Train Station, making exploring Tokyo a breeze.

Comfortable Rooms

Each air-conditioned room at Mystays Ueno East is thoughtfully equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can enjoy a restful night's sleep on memory foam pillows and make use of the provided sleepwear and slippers. The private bathrooms come stocked with complimentary toiletries for added convenience.

Relaxing Services

Guests can unwind with the hotel's massage services or enjoy a meal at the casual Western restaurant. With free WiFi throughout the property and an array of services like laptop rentals and in-room massage, Hotel Mystays Ueno East ensures a relaxing and enjoyable stay.

To experience comfort and convenience in the heart of Tokyo, book your stay at Hotel Mystays Ueno East today.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges if the reservation is canceled after the cancellation deadline.

From Ueno Train Station, the Iriya Exit is nearest to the hotel.
From Inaricho Subway Station, Exit 3 is nearest to the hotel.

This hotel has Japanese-speaking staff only.

The full reservation amount must be paid at check-in.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.9
Based on 3036 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.01
V
Vivian • solo_traveller • no
8
2026-08-29 • via Nuitee
I
Ignacio • family_with_children • es
9
Buena relación calidad-precio.
Pros:

La habitación era cómoda y con una muy buena relación calidad-precio. Cumplió nuestras necesidades de alojamiento de manera más que correcta.

Cons:

Algunas cosas se veían un poquito viejas y deterioradas pero nada que afectase realmente a la comodidad y los servicios del alojamiento y el hotel.

2026-08-29 • via Nuitee
A
Adfhutfvnjyg • solo_traveller • au
6
2026-08-29 • via Nuitee
V
Vikram • family_with_children • jp
3
Cons:

The size of the room is very small. No space for movement

2026-08-29 • via Nuitee
D
Denise • couple • it
6
2026-08-29 • via Nuitee
D
DAVID • family_with_children • es
8
Hotel bien ubicado y práctico.
Pros:

Bien ubicado. Tamaño habitación estsndar Japón sin ser minuscule. Bsño muy bien. Personall amable. Lumpiness habitación Diario!

Cons:

En general todo bien.

2026-08-29 • via Nuitee
C
CHING YANG • extended_group • tw
10
2026-08-29 • via Nuitee
L
Loïc • couple • fr
8
2026-08-28 • via Nuitee
C
CHI CHIU • family_with_children • tw
8
2026-08-28 • via Nuitee
K
Kimura • solo_traveller • jp
9
2026-08-28 • via Nuitee
S
SONER • solo_traveller • tr
9
Pros:

Konumu süper ulaşım rahat

2026-08-28 • via Nuitee
M
Maeva • family_with_children • it
10
2026-08-28 • via Nuitee
I
Ilaria • extended_group • it
4
Pros:

Posizione e staff super disponibile

Cons:

Struttura piuttosto vecchia, camere trascurate e poco pulite. Avevo prenotato per 5 notti ma ne ho trascorsa all'interno di questa struttura solo una. Spiegando allo staff le motivazioni per le quali volevo andare via, mi hanno rimborsata nell'immediato.

2026-08-28 • via Nuitee
S
Surpanu • couple • ro
9
Short and sweet
Pros:

Everything was good.

Cons:

Nothing in particular

2026-08-27 • via Nuitee
O
Omer Faruk • couple • gb
7
2026-08-27 • via Nuitee
S
seunghee • couple • kr
8
단기로는 매우 추천~!
Pros:

우에노역에서는 조금 걸어야하고 이리나초역에서는 1분거리에요! 직원들이 매우 친절하셔서 비올때 우산도 빌려주시고 흡연장도 따로있어서 좋았어요 짐도 맡겨주시고 잘 쉬다 갑니다!

Cons:

딱히 없지만 이불말고 베개가 냄새가 나서 수건 깔고 잤어요 ㅜ

2026-08-26 • via Nuitee
利枝 • family_with_children • jp
9
2026-08-26 • via Nuitee
Y
YIN HEI • couple • hk
10
2026-08-24 • via Nuitee
L
Lisa • solo_traveller • au
9
Great short term stopover before heading north. Great staff.
Pros:

Great location

Cons:

Room quite small, but adequate.

2026-08-24 • via Nuitee
Y
Yuchen • family_with_children • tw
9
一開始擔心大家說的要扛行李進飯店，但其實也還好，可以到後面的同集團飯店洗衣服，但我沒有去，整體還是很不錯，兩大一小住兩人房稍擠但價格便宜就算了
Pros:

備品是DHC,超讚
地點也很棒，離地鐵還有JR都很近
空間還可以，畢竟是寸土寸金東京市區
附近有澡堂可以體驗
超市超商都不遠
整體很棒

Cons:

沒有

2026-08-24 • via Nuitee