HOTEL MYSTAYS Ueno East

Hotels
•
Mystays Hotel Group
7.9 (2626 reviews)
Taito-ku, Higashi-Ueno 5-5-6 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Distance from major attractions

Categories

Cleanliness
7.54
Overall cleanliness is mentioned positively, but some reviews point to minor issues.
Service
8.51
Multiple reviews highlight friendly and attentive staff.
Location
8.05
Location is frequently praised for convenience, but some mention distance from major attractions.
Room Quality
7
Rooms are noted as small, but comfort levels are generally acceptable.
Amenities
7.53
Amenities mentioned are sufficient but nothing extraordinary.
Value for Money
7.99
Value is considered good given the location and services offered.
Food and Beverage
8.54
Breakfast quality is frequently commended, exceeding expectations.
Overall Experience
8.01
General satisfaction is expressed, with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:20

Property Description

Convenient Location

Situated just a 2-minute walk from Inaricho Station with easy access to Ginza and Shibuya, Hotel Mystays Ueno East is a prime choice for travelers seeking convenience. The hotel is also an 8-minute walk from the Asakusa exit of Ueno Train Station, making exploring Tokyo a breeze.

Comfortable Rooms

Each air-conditioned room at Mystays Ueno East is thoughtfully equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can enjoy a restful night's sleep on memory foam pillows and make use of the provided sleepwear and slippers. The private bathrooms come stocked with complimentary toiletries for added convenience.

Relaxing Services

Guests can unwind with the hotel's massage services or enjoy a meal at the casual Western restaurant. With free WiFi throughout the property and an array of services like laptop rentals and in-room massage, Hotel Mystays Ueno East ensures a relaxing and enjoyable stay.

To experience comfort and convenience in the heart of Tokyo, book your stay at Hotel Mystays Ueno East today.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges if the reservation is canceled after the cancellation deadline.

From Ueno Train Station, the Iriya Exit is nearest to the hotel.
From Inaricho Subway Station, Exit 3 is nearest to the hotel.

This hotel has Japanese-speaking staff only.

The full reservation amount must be paid at check-in.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1600 per stay.

Location

Guest Reviews

7.9
Based on 2626 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.01
H
Hobbit Traveller • solo_traveller • au
8
Great location...
Pros:

Great location.
Friendly staff.
Much improved breakfast compared to last visit 2 years ago.

2026-04-11 • via Nuitee
• family_with_children • ph
3
2026-04-11 • via Nuitee
G
Günter • couple • ch
9
Pros:

Sehr gutes Frühstück

Cons:

Kleines Zimmer

2026-04-10 • via Nuitee
F
Franklin • couple • us
10
2026-04-10 • via Nuitee
S
shigefumi • solo_traveller • jp
9
2026-04-10 • via Nuitee
連生 • family_with_children • tw
7
Pros:

沒有無障礙設施且太多階梯對於行李跟行動不便的人是一件很麻煩的事情

2026-04-08 • via Nuitee
奕云 • couple • tw
4
2026-04-08 • via Nuitee
A
Andres • solo_traveller • ar
7
Buen hotel pero el hecho de que no tenga un lugar común donde poder estar, hace que no vuelva a elegir.
Pros:

Limpio, habitación moderna y buen desayuno.

Cons:

No hay un lugar para estar ya que después del desayuno cierran el lugar, y las habitaciones son chicas para poder estar con otra persona. No es cómodo para estar fuera de la habitación.

2026-04-07 • via Nuitee
C
CHUN HUI • couple • tw
7
Pros:

1.Good lacation near Metro Inarichō Station about 5 miuntes
2.Quiet place

Cons:

1.Air condition can't control temperature
2.Too expensive 2 nights（Friday and Saturday） about 400 u.s. dollar and no breakfast.

2026-04-07 • via Nuitee
N
Nicola • family_with_children • gb
6
Location is perfect for families tube is super close
Pros:

Location was perfect

Cons:

The twin room was too small

2026-04-07 • via Nuitee
P
panitnan • family_with_children • th
7
2026-04-06 • via Nuitee
S
sergio • family_with_children • ar
9
Pros:

Ubicación y limpieza

2026-04-06 • via Nuitee
D
Devonte • solo_traveller • us
10
I would def stay here again for future Tokyo trips
Pros:

Very clean staff really friendly

Cons:

Loved everything about the property thought room would be a little bigger but it was completely fine

2026-04-06 • via Nuitee
A
Alison • couple • au
7
Wonderful staff,close to Ueno attractions
Pros:

The staff were so willing to help and provide anything needed. Just ask

Cons:

The aircon level in the rooms was a bit too warm

2026-04-06 • via Nuitee
振洋 • couple • tw
7
Cons:

沒辦法調冷暖氣
日本三月已經沒有很冷， 導致只能關掉很悶
希望能改善

2026-04-05 • via Nuitee
R
Reinhold • couple • de
9
2026-04-05 • via Nuitee
S
Siu Ming • couple • ca
4
Cons:

some staff are polite, but some are rude. The room is too small, which is hardly to put the luggage inside.

2026-04-05 • via Nuitee
楚 • family_with_children • tw
8
2026-04-05 • via Nuitee
S
Siu Ming • couple • ca
7
2026-04-05 • via Nuitee
D
Deirdre • solo_traveller • nz
10
Pros:

Reasonable sized room, comfortable bed, pleased I could open the window for fresh air, quiet street, yet close to Ueno station, park and surrounds. Sento across the road, good. Lots of restaurants and convenience stores around.

2026-04-03 • via Nuitee