HOTEL MYSTAYS Ueno East

Hotels
•
Mystays Hotel Group
7.9 (2869 reviews)
Taito-ku, Higashi-Ueno 5-5-6 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Distance from major attractions

Categories

Cleanliness
7.54
Overall cleanliness is mentioned positively, but some reviews point to minor issues.
Service
8.51
Multiple reviews highlight friendly and attentive staff.
Location
8.05
Location is frequently praised for convenience, but some mention distance from major attractions.
Room Quality
7
Rooms are noted as small, but comfort levels are generally acceptable.
Amenities
7.53
Amenities mentioned are sufficient but nothing extraordinary.
Value for Money
7.99
Value is considered good given the location and services offered.
Food and Beverage
8.54
Breakfast quality is frequently commended, exceeding expectations.
Overall Experience
8.01
General satisfaction is expressed, with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:20

Property Description

Convenient Location

Situated just a 2-minute walk from Inaricho Station with easy access to Ginza and Shibuya, Hotel Mystays Ueno East is a prime choice for travelers seeking convenience. The hotel is also an 8-minute walk from the Asakusa exit of Ueno Train Station, making exploring Tokyo a breeze.

Comfortable Rooms

Each air-conditioned room at Mystays Ueno East is thoughtfully equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can enjoy a restful night's sleep on memory foam pillows and make use of the provided sleepwear and slippers. The private bathrooms come stocked with complimentary toiletries for added convenience.

Relaxing Services

Guests can unwind with the hotel's massage services or enjoy a meal at the casual Western restaurant. With free WiFi throughout the property and an array of services like laptop rentals and in-room massage, Hotel Mystays Ueno East ensures a relaxing and enjoyable stay.

To experience comfort and convenience in the heart of Tokyo, book your stay at Hotel Mystays Ueno East today.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges if the reservation is canceled after the cancellation deadline.

From Ueno Train Station, the Iriya Exit is nearest to the hotel.
From Inaricho Subway Station, Exit 3 is nearest to the hotel.

This hotel has Japanese-speaking staff only.

The full reservation amount must be paid at check-in.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1600 per stay.

Location

Guest Reviews

7.9
Based on 2869 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.01
J
Jazmin • solo_traveller • ar
10
Volvería
Pros:

Es un hotel muy bien instalado la ubicación inmejorable y la habitación estaba limpia !

Cons:

Nada que no me agradará

2026-07-03 • via Nuitee
K
Kanta • couple • jp
8
Pros:

安いし駅近

Cons:

冷暖房の設備がざんねん

2026-07-03 • via Nuitee
T
Tang • couple • hk
6
Pros:

服務員態度

Cons:

不能無障礙進入酒店，必須走過梯級，對殘障人士造成不方便

2026-07-03 • via Nuitee
M
MASAHIKO • couple • jp
1
最悪
Pros:

特に無し

Cons:

タオル関係の交換が無い

2026-07-03 • via Nuitee
N
Nan • extended_group • au
9
Good to stay
Pros:

Location, room size compare with others in Tokyo, good price

Cons:

Steps to walk in the hotel, especially have luggages

2026-07-03 • via Nuitee
G
Gabriel • couple • hu
9
Great experience
Pros:

It was really spacious compared to other hotels, we could open almost two suitcases at the room, we really like the place it was really close to the metro station Ueno which is connected to everything and is also in a good area because is not close to crowds (like in Shinjuku or Shibuya). Also was really close Asakusa that you can literally walk there for tourism.

Cons:

We don’t have anything to complain about really, but the entrance is just stairs, so you have to climb up with your luggage to reach the entrance and go to the reception. Other than that nothing to say.

2026-07-02 • via Nuitee
N
N • solo_traveller • jp
7
2026-07-02 • via Nuitee
S
Sasha • family_with_children • us
8
Will stay again
Pros:

Nice place to stay

Cons:

Pillows are not comfortable

2026-07-01 • via Nuitee
N
Nidhi • family_with_children • in
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-06-30 • via Nuitee
I
Isabelarenas • solo_traveller • es
5
Cerca de la estación
Pros:

La ubicación

Cons:

La habitación pare bastante antigua, con bastante uso. El baño parece un añadido, la tapa choca con la pica y se te cae en la espalda.

2026-06-30 • via Nuitee
N
Nidhi • family_with_children • in
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-06-30 • via Nuitee
佳樺 • family_with_children • tw
9
2026-06-30 • via Nuitee
永田 • couple • jp
6
2026-06-30 • via Nuitee
M
Marcus • couple • dk
8
Nice staff and Great location
Pros:

Nice staff and room. Great location and good breakfast

2026-06-29 • via Nuitee
B
Binh • solo_traveller • ca
6
2026-06-29 • via Nuitee
P
Paul • family_with_children • au
10
2026-06-29 • via Nuitee
N
Nur Nabillah • couple • bn
7
2026-06-29 • via Nuitee
B
Baijali • couple • jp
8
2026-06-29 • via Nuitee
K
kerem • solo_traveller • tr
7
2026-06-28 • via Nuitee
S
Stefania • family_with_children • jp
5
Pros:

駅から徒歩10分くらいのところで、周りにも飲食店が多く便利だと感じました。またスタッフは優しく、対応もよかった。

Cons:

エアコンの強さ、換気などは足りないと感じました。　また、寝るだけ、大人二人までちょうどいいと思いますが、子供連れやと少し狭いと感じました。

2026-06-28 • via Nuitee