HOTEL MYSTAYS Ueno East

Hotels
•
Mystays Hotel Group
7.9 (3036 reviews)
Taito-ku, Higashi-Ueno 5-5-6 , Tokyo , JP
+81 3-5806-2420

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Distance from major attractions

Categories

Cleanliness
7.54
Overall cleanliness is mentioned positively, but some reviews point to minor issues.
Service
8.51
Multiple reviews highlight friendly and attentive staff.
Location
8.05
Location is frequently praised for convenience, but some mention distance from major attractions.
Room Quality
7
Rooms are noted as small, but comfort levels are generally acceptable.
Amenities
7.53
Amenities mentioned are sufficient but nothing extraordinary.
Value for Money
7.99
Value is considered good given the location and services offered.
Food and Beverage
8.54
Breakfast quality is frequently commended, exceeding expectations.
Overall Experience
8.01
General satisfaction is expressed, with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:20

Property Description

Convenient Location

Situated just a 2-minute walk from Inaricho Station with easy access to Ginza and Shibuya, Hotel Mystays Ueno East is a prime choice for travelers seeking convenience. The hotel is also an 8-minute walk from the Asakusa exit of Ueno Train Station, making exploring Tokyo a breeze.

Comfortable Rooms

Each air-conditioned room at Mystays Ueno East is thoughtfully equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can enjoy a restful night's sleep on memory foam pillows and make use of the provided sleepwear and slippers. The private bathrooms come stocked with complimentary toiletries for added convenience.

Relaxing Services

Guests can unwind with the hotel's massage services or enjoy a meal at the casual Western restaurant. With free WiFi throughout the property and an array of services like laptop rentals and in-room massage, Hotel Mystays Ueno East ensures a relaxing and enjoyable stay.

To experience comfort and convenience in the heart of Tokyo, book your stay at Hotel Mystays Ueno East today.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges if the reservation is canceled after the cancellation deadline.

From Ueno Train Station, the Iriya Exit is nearest to the hotel.
From Inaricho Subway Station, Exit 3 is nearest to the hotel.

This hotel has Japanese-speaking staff only.

The full reservation amount must be paid at check-in.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.9
Based on 3036 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.01
H
Henrik • family_with_children • dk
8
2026-10-24 • via Nuitee
K
Karen • extended_group • ca
9
Excellent
Pros:

Great location, quiet clean room. Very comfortable beds. The breakfast was very good. Staff were excellent.

Cons:

Nothing

2026-10-24 • via Nuitee
P
Pablo • family_with_children • es
10
2026-10-24 • via Nuitee
B
Beatriz • solo_traveller • es
9
Pros:

Muy buen hotel no es tan pequeño como otros que estuvimos en Tokio el baño estaba bien de tamaño y el colchón era muy cómodo.

2026-10-24 • via Nuitee
W
wenjuan • solo_traveller • tw
9
Pros:

寄放行李服務

Cons:

無

2026-10-24 • via Nuitee
G
Genesis • couple • es
10
Estancia fabulosa
Pros:

La amabilidad de todos los trabajadores para ayudarte en cualquier cosa que puedas necesitar.
Elegí este hotel por la proximidad a todo y la verdad que el barrio, el hotel y todo fue muy bueno.

Cons:

Nada

2026-10-23 • via Nuitee
B
Buriakova • couple • us
8
2026-10-22 • via Nuitee
N
Nadim • couple • se
7
Pros:

Hotellet är lite undangömt från där allt händer, men ändå nära till allt. Man kunde därmed sova ostört på natten.

Cons:

Lite tråkig frukost. Toapapperet var katastrof och toasittsen var extremt liten. Lite varierande engelska kunnighet bland receptionspersonalen.

2026-10-22 • via Nuitee
A
Angela • couple • au
7
2026-10-21 • via Nuitee
S
Sato • family_with_children • jp
7
宿泊は満足でした。
Pros:

駅へのアクセスが良く便利だと思いました。スタッフさんの対応が丁寧でした。

Cons:

壁紙が剥がれかけていました。洗面台の取れない汚れや浴槽のコーキングの汚れも気になりました。

2026-10-21 • via Nuitee
E
eric • family_with_children • fr
8
Bon rapport qualité prix
Pros:

Petit déjeuner correct .
Rue tranquille .
Personnel très agréable et serviable .
Moins de 10 minutes de la gare de Ueno

2026-10-21 • via Nuitee
P
PRANJAL • solo_traveller • in
4
Pros:

Room and bathroom are cleaned enough

Cons:

No basic complementary water bottle or fillup areas

2026-10-21 • via Nuitee
N
Norma • couple • lb
8
Pros:

Good ovation and quiet

2026-10-20 • via Nuitee
河上 • family_with_children • jp
4
Pros:

スタッフの対応がとても良かったです。

Cons:

風呂の排水が悪かった。
部屋か暑かった

2026-10-19 • via Nuitee
O
Omar • family_with_children • ca
10
Pros:

Everything

Cons:

Nothing

2026-10-19 • via Nuitee
A
Açelya • family_with_children • tr
8
Merkezi konum da konforlu konaklama
Pros:

Çok merkezde ama sessizdi metroya sadece 2 dk yürüme mesafesinde oda ve yataklar son derece konforluydu

2026-10-17 • via Nuitee
E
Enrique • family_with_children • mx
8
Cons:

El baño no funcionaba bien y tenía mal olor.

2026-10-17 • via Nuitee
S
Shannon • couple • au
8
2026-10-17 • via Nuitee
T
Tikhon • family_with_children • ru
10
2026-10-17 • via Nuitee
G
Gonzales • family_with_children • fr
9
Pros:

La propreté, la gentillesse du personnel et le bon emplacement de l'hôtel

2026-10-16 • via Nuitee