The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group

Hotels
8.6 (2565 reviews)
59, Mount Ephraim , Royal Tunbridge Wells , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Dirty carpet
Issues with coffee machine
Breakfast options limited

Categories

Cleanliness
7.74
Some reviews indicated issues with carpet cleanliness.
Service
9.21
Staff were friendly and accommodating, enhancing the overall stay.
Location
9.25
Location was frequently praised by guests.
Room Quality
8.2
Rooms were generally described as spacious and comfortable, though with minor issues.
Amenities
8.63
Good amenities, but coffee machine issues were mentioned.
Value for Money
8.69
Value was perceived as good with free parking and quality breakfast.
Food and Beverage
8.24
Breakfast options were variable, with mixed feedback on choices.
Overall Experience
8.81
Overall positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:16

Property Description

Luxurious Accommodation
Indulge in a stay at The Royal Wells Hotel, where each room is a unique sanctuary adorned with antique furnishings, offering modern amenities like en suite bathrooms and complimentary Wi-Fi.

Culinary Delights
Savor the exquisite flavors at The Royal Wells' two restaurants - The Conservatory Restaurant and the newly renovated Chalybeate Restaurant. Enjoy fresh, locally sourced dishes in a cozy setting.

Vibrant Entertainment
Experience the vibrant nightlife at The Ephraim Bar and The Wells Bar, offering a wide selection of drinks and dishes. Join us for live music every Saturday night, adding a touch of excitement to your stay.

Book now for a regal experience at The Royal Wells Hotel, where history and luxury blend seamlessly.

Important information:

Please note that the property has live music at some of its functions, and music can be heard throughout the hotel. Should guests wish to know if this is the case during their stay, they are advised to contact the property for event details.

Pets welcome however property must be notified prior your stay and are subject to pet friendly rooms being available. We would kindly request that pets are not left unattended.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2565 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.81
W
Wilhemus • solo_traveller • nl
6
2026-05-16 • via Nuitee
M
Monsieur • solo_traveller • fr
8
Très bien
Pros:

La véranda et le parking free

Cons:

Ce serait bien d’avoir des prises adaptateurs électriques Europe /angleterre
Ce serait un plus

2026-05-16 • via Nuitee
R
Richard • family_with_children • nl
10
2026-05-16 • via Nuitee
A
Andrew • solo_traveller • gb
9
Stay here for a central location and great stay
Pros:

Always stay here on business. Staff are excellent throughout.

Cons:

Rather boiling warm or freezing

2026-05-14 • via Nuitee
J
Jean • extended_group • ca
8
okay
Cons:

Hotel was okay but didn't like the food options on the menu too much and the staff in the dining room seemed quite confused about a few things. We paid for our meals each time we dined however, it seemed out meals were added to our bill at check-out time which we had to have corrected.

2026-05-14 • via Nuitee
C
Caroline • solo_traveller • gb
8
Pros:

Location of the hotel was central to attractions in and around Tunbridge.

Cons:

Choice of menu was limited.

2026-05-12 • via Nuitee
K
kevin • couple • gb
10
Comfortable and great food
Pros:

Loved the character and location was perfect

Cons:

I loved it all no complaints here

2026-05-11 • via Nuitee
T
tasha-tw89 • Family
10
Fabulous Sunday lunch
Pros:

Fabulous Sunday lunch. We’ve lived in Tunbridge wells for around 7 years and have been meaning to pay the Royal Wells hotel a visit. We were not disappointed. The food is AMAZING highly highly recommend, excellent with allergies. Loads of choices and all allergens clearly labelled. I had the small fish and chips, it was one of the best fish and chips I’ve ever had. A few family members had the Sunday roast with beef, really generous portion sizes. We all had dessert which was delicious and really reasonably priced for the quality of the food. Staff were brilliant.

2026-05-10 • via Tripadvisor
S
Sonya • couple • us
8
Wonderful place to stay our first few nights in the UK!
Pros:

Lovely historic building. Pretty view to back gardens. Comfortable king bed room with modern oversize bathtub and heated towel rack. Restaurant has tasty food, a bit spendy for the portion size. Very clean, very gracious staff. Nice walking path through the Commons to downtown and the Pantiles historic trendy shopping-dining area.

Cons:

Could use better reading lightbulbs by the bed. Bathroom fan goes on with the lights rather than separately.

2026-05-08 • via Nuitee
P
Phil • family_with_children • gb
8
Thoroughly enjoyable.
Pros:

Food at breakfast and dinner was very good. The family room and bathroom were very comfortable, and we all had a very good night's sleep. Car parking good too so near to the town.

Cons:

Nothing

2026-05-08 • via Nuitee
G
Gregg • family_with_children • gb
10
2026-05-08 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-05-06 • via Nuitee
R
Rachael • couple • gb
10
2026-05-06 • via Nuitee
G
George • couple • gb
8
Good base for a short stay in Tunbridge Wells.
Pros:

Very comfortable hotel and good central location. The staff were all friendly and helpful. Parking on site made life easy. Excellent breakfast.

2026-05-05 • via Nuitee
P
philippe • solo_traveller • fr
9
Pros:

Hôtel bien placé et calme. Très confortable. Très belle salle de bain.

Cons:

Chambre assez petite.

2026-05-05 • via Nuitee
K
Kevin • couple • gb
8
2026-05-04 • via Nuitee
3
302fionab • Couples • Cranbrook, Kent, England
10
FIVE STARS ***** Wonderful Sunday Roast Topside of Beef
Pros:

Visited with my husband and was such a treat. We will definitely be back. Had the most amazing Sunday Roast Topside of Beef with seasonal vegetables, roasties, huge Yorkshire pudding & red wine gravy. Everything was cooked to perfection and was so beautifully presented.
Desserts we had were Creme Brulee and the Chocolate Pot and they were yummy. Meal was outstanding and very reasonably priced. We recommend to all my friends and family. Lovely staff and restaurant.

2026-05-03 • via Tripadvisor
S
Suzanne • couple • gb
8
Great, central location, professional staff, nice touches in room and the food was good
Pros:

N/A

Cons:

Very enjoyable stay and all staff friendly, professional and helpful

2026-05-02 • via Nuitee
V
Vaida • couple • nl
9
2026-05-01 • via Nuitee
M
Martin • couple • gb
8
Friendly staff, good food and a tidy room. Well worth the money.
Pros:

Clean and tidy and good value for money.

Cons:

The toilets by the reception area. Because they do not flush, the men’s urinal took your breath away. Not what you expect.
Also there was a strange reception area. It was just a random desk stuck under a sign that says reception, it works but does not portray the image of a quality hotel.

2026-04-30 • via Nuitee