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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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Access to health care professionals
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Security alarm
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Television in common areas
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in a stay at The Royal Wells Hotel, where each room is a unique sanctuary adorned with antique furnishings, offering modern amenities like en suite bathrooms and complimentary Wi-Fi.
Culinary Delights
Savor the exquisite flavors at The Royal Wells' two restaurants - The Conservatory Restaurant and the newly renovated Chalybeate Restaurant. Enjoy fresh, locally sourced dishes in a cozy setting.
Vibrant Entertainment
Experience the vibrant nightlife at The Ephraim Bar and The Wells Bar, offering a wide selection of drinks and dishes. Join us for live music every Saturday night, adding a touch of excitement to your stay.
Book now for a regal experience at The Royal Wells Hotel, where history and luxury blend seamlessly.
Please note that the property has live music at some of its functions, and music can be heard throughout the hotel. Should guests wish to know if this is the case during their stay, they are advised to contact the property for event details.
Pets welcome however property must be notified prior your stay and are subject to pet friendly rooms being available. We would kindly request that pets are not left unattended.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for £10 per person per stay when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for £10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nice hotel with good breakfast and comfortable room. We had a family meal in the restaurant which was very good.
Location
Interior a little tired
On site parking, lovely fresh decor in bedroom and bathroom, beautiful bright restaurant, very kind staff.
They definitely need a new toaster on the breakfast bar!
Food was excellent. Great choice for breakfast.
Only that our room was at the back of hotel and noisy from vents from early morning.
The location was superb, couldn't fault it.
I think they list their breakfast as superb or exceptional, so I had high expectations. The reality was that it was 'nice' - it had a super small light buffet, consisting of toast, granola and cereals, and then you order from a menu of hot breakfasts, which was cooked very freshly (that was the best part).
Food and dining room excellent,as was the service and sustinence availability.
Bedding (matress and pillows )very hard. Room had a draughty window, bathroom floor needs replacing (loud creaking at .every step). Howver all very clean.
The room was very clean and had everything you need , lovely hand written note from house keeping on the note pad which I think is a lovely touch . the bath was deep , and the toiletries included smelt devine!! And the comfiness of the bed and pillows was second to none!
Location and room were good.
Sparse staff and breakfast wasn’t great.
Set on top of the hill you can see it was once a very grand hotel. Lovely view of tunbridge from.my room and ideal location. Room was large as was bathroom and comfortable large bed.. Clean and tidy. Dog friendly in most of it. Staff were lovely and the food was excellent. I had the venison both nights as so nice. The sweets were very tasty. Breakfast was very nice and restaurant area was very nice.
Value for money was excellent.
Not sure if the same in all larger rooms as photos show showers also, but I had a roll top bath with shower above which felt a bit cramped and would be difficult for some to get into. Personally given the size of bathroom a big walk in shower would have been much nicer. Room was large and clean but colour scheme (an off white slightly grey) just felt a bit depressing. Could do with a warmer colour and maybe feature wall.
The only thing that irked me a bit on first night was that I had booked a table the week before and said with dog. They didn't mention dogs were not allowed in restaurant area so I had to sit in bar area. Whilst I accept most hotels have same rule. The bar area I had to sit in didn't feel as nice. Tables and chairs felt a bit shabby which considering I am paying the same for food and extra for dog was a shame. The restaurant was almost empty maybe exception when empy could be made.
The second night I reserved the table at the back of bar which has a more cosy feel to it but only one table there the rest is sofas.
The staff where lovely. Loved the hotel and the food in restaurant was excellent. My friend said it was the best homemade pie she’s ever had.
Nothing. Loved it. Definitely going again.
The hotel was brilliant,the staff on reception were very accommodating
Our room was comfortable and well maintained
Would recommend
Nothing
Great location perched on a hill. Didn't have breakfast but had diyand it was so delicious I didn't want it to end
N/A
Warm welcome and exceptional breakfast.
No room service
Welcoming staff, the room was clean and comfortable. Great shower. Car park at the front which was busy but we got a space. Good value for money. Would definitely stay there again.
All good.
Great location
Great staff
Great food
Great room
Great atmosphere
All round Great will be back
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