The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group

Hotels
8.6 (2684 reviews)
59, Mount Ephraim , Royal Tunbridge Wells , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Dirty carpet
Issues with coffee machine
Breakfast options limited

Categories

Cleanliness
7.74
Some reviews indicated issues with carpet cleanliness.
Service
9.21
Staff were friendly and accommodating, enhancing the overall stay.
Location
9.25
Location was frequently praised by guests.
Room Quality
8.2
Rooms were generally described as spacious and comfortable, though with minor issues.
Amenities
8.63
Good amenities, but coffee machine issues were mentioned.
Value for Money
8.69
Value was perceived as good with free parking and quality breakfast.
Food and Beverage
8.24
Breakfast options were variable, with mixed feedback on choices.
Overall Experience
8.81
Overall positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:16

Property Description

Luxurious Accommodation
Indulge in a stay at The Royal Wells Hotel, where each room is a unique sanctuary adorned with antique furnishings, offering modern amenities like en suite bathrooms and complimentary Wi-Fi.

Culinary Delights
Savor the exquisite flavors at The Royal Wells' two restaurants - The Conservatory Restaurant and the newly renovated Chalybeate Restaurant. Enjoy fresh, locally sourced dishes in a cozy setting.

Vibrant Entertainment
Experience the vibrant nightlife at The Ephraim Bar and The Wells Bar, offering a wide selection of drinks and dishes. Join us for live music every Saturday night, adding a touch of excitement to your stay.

Book now for a regal experience at The Royal Wells Hotel, where history and luxury blend seamlessly.

Important information:

Please note that the property has live music at some of its functions, and music can be heard throughout the hotel. Should guests wish to know if this is the case during their stay, they are advised to contact the property for event details.

Pets welcome however property must be notified prior your stay and are subject to pet friendly rooms being available. We would kindly request that pets are not left unattended.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.6
Based on 2684 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.81
K
Kerry couple gb
9
2026-08-08 via Nuitee
C
caroline solo_traveller gb
5
Pros:

Breakfast was lovely.

Cons:

The parking wasn't sufficient had to park on the street.
Rooms are small and very warm.

2026-08-08 via Nuitee
J
Jerome couple ae
10
2026-08-07 via Nuitee
B
Barthold solo_traveller be
10
Pros:

Beautiful room, good bed, excellent breakfast

Cons:

Quite noisy, mostly because of groups of other hotel guests late at night. Maybe they could have been asked to keep quiet at late hours?

2026-08-06 via Nuitee
B
Barnaby solo_traveller gb
10
Great stay
Pros:

Lovely hotel and staff. Our bedroom had a great view from the bed out into the countryside. Nice optional online check-in. Didn't have dinner but it looked good. Breakfast was very nice.

Cons:

Nadda!

2026-08-06 via Nuitee
N
Nick couple gb
6
2026-08-04 via Nuitee
A
Angie couple fr
7
Good 4 night stay. Lovely breakfast room & very nice staff
Pros:

Location was great. Really good size room.

Cons:

The bathroom. Very small & no where to put/hang anything.

2026-08-04 via Nuitee
M
Mark solo_traveller gb
7
Nice room let down by bed mattress
Pros:

Nice location and good breakfast

Cons:

The bed was uncomfortable l, the mattress needed replacing as you could feel the springs!

2026-08-04 via Nuitee
S
sarah family_with_children gb
8
Quite expensive not to include breakfast
Pros:

Spacious room & bathroom .
Staff quick to react when we asked for extra fan and for sofa bed to be made up

Cons:

Very hot, only 2 out of 5 windows opened a tiny bit.

2026-08-04 via Nuitee
H
Hanne couple dk
10
2026-08-04 via Nuitee
C
Corcoran couple gb
7
Staff were great food and drink were good too.
Pros:

Location was perfect short walk from the town centre. Great breakfast

Cons:

Hot sunny day and the window in the bath room wouldn’t stay open resulting in no air flow, but it’s the 4th heat wave so can be forgiven

2026-08-02 via Nuitee
M
mark solo_traveller gb
10
Pros:

great parking and the property was lovely

and the staff was amazing

Cons:

nothing

2026-08-02 via Nuitee
M
Mike couple gb
7
Pleasant enough
Pros:

Free parking
Suite was a good size
Bed comfortable & great shower & bathroom!
Loved the big bath!

Cons:

No air con and no fridge in a suite room?
Dinner closed at 8.30? Which was disappointing

2026-07-24 via Nuitee
S
Stuart solo_traveller gb
10
This is a regular stopover for us and we will return again for a longer visit
Pros:

A well run and comfortable property in a very good location

Cons:

Lack of air-conditioning in the bedroom

2026-07-24 via Nuitee
C
Catherine solo_traveller gb
8
2026-07-23 via Nuitee
B
Ben solo_traveller gb
8
2026-07-22 via Nuitee
G
Gillian solo_traveller gb
8
Pros:

Clean room and comfortable bed

Cons:

No air conditioning

2026-07-22 via Nuitee
J
J.A.L.P. couple be
7
Toplocatie in het prachtige Tunbridge Wells!
Pros:

Ontbijt goed, diner ook enorm van genoten, mooie propere kamer, een prachtig uitzicht en een eigen parking

2026-07-21 via Nuitee
L
Lay solo_traveller gb
9
Great stay
Pros:

Friendly helpful staff. Parking on site. Walking distance to the venue we we attending.

Cons:

The kettle! Couldn't work out how to use it. Coffee machine was excellent but only had caffeine coffee options.

2026-07-20 via Nuitee
H
helen couple gb
9
2026-07-17 via Nuitee