The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group

Hotels
8.6 (2657 reviews)
59, Mount Ephraim , Royal Tunbridge Wells , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Dirty carpet
Issues with coffee machine
Breakfast options limited

Categories

Cleanliness
7.74
Some reviews indicated issues with carpet cleanliness.
Service
9.21
Staff were friendly and accommodating, enhancing the overall stay.
Location
9.25
Location was frequently praised by guests.
Room Quality
8.2
Rooms were generally described as spacious and comfortable, though with minor issues.
Amenities
8.63
Good amenities, but coffee machine issues were mentioned.
Value for Money
8.69
Value was perceived as good with free parking and quality breakfast.
Food and Beverage
8.24
Breakfast options were variable, with mixed feedback on choices.
Overall Experience
8.81
Overall positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:16

Property Description

Luxurious Accommodation
Indulge in a stay at The Royal Wells Hotel, where each room is a unique sanctuary adorned with antique furnishings, offering modern amenities like en suite bathrooms and complimentary Wi-Fi.

Culinary Delights
Savor the exquisite flavors at The Royal Wells' two restaurants - The Conservatory Restaurant and the newly renovated Chalybeate Restaurant. Enjoy fresh, locally sourced dishes in a cozy setting.

Vibrant Entertainment
Experience the vibrant nightlife at The Ephraim Bar and The Wells Bar, offering a wide selection of drinks and dishes. Join us for live music every Saturday night, adding a touch of excitement to your stay.

Book now for a regal experience at The Royal Wells Hotel, where history and luxury blend seamlessly.

Important information:

Please note that the property has live music at some of its functions, and music can be heard throughout the hotel. Should guests wish to know if this is the case during their stay, they are advised to contact the property for event details.

Pets welcome however property must be notified prior your stay and are subject to pet friendly rooms being available. We would kindly request that pets are not left unattended.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2657 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.81
M
Mike couple gb
7
Pleasant enough
Pros:

Free parking
Suite was a good size
Bed comfortable & great shower & bathroom!
Loved the big bath!

Cons:

No air con and no fridge in a suite room?
Dinner closed at 8.30? Which was disappointing

2026-07-24 via Nuitee
S
Stuart solo_traveller gb
10
This is a regular stopover for us and we will return again for a longer visit
Pros:

A well run and comfortable property in a very good location

Cons:

Lack of air-conditioning in the bedroom

2026-07-24 via Nuitee
C
Catherine solo_traveller gb
8
2026-07-23 via Nuitee
B
Ben solo_traveller gb
8
2026-07-22 via Nuitee
G
Gillian solo_traveller gb
8
Pros:

Clean room and comfortable bed

Cons:

No air conditioning

2026-07-22 via Nuitee
J
J.A.L.P. couple be
7
Toplocatie in het prachtige Tunbridge Wells!
Pros:

Ontbijt goed, diner ook enorm van genoten, mooie propere kamer, een prachtig uitzicht en een eigen parking

2026-07-21 via Nuitee
L
Lay solo_traveller gb
9
Great stay
Pros:

Friendly helpful staff. Parking on site. Walking distance to the venue we we attending.

Cons:

The kettle! Couldn't work out how to use it. Coffee machine was excellent but only had caffeine coffee options.

2026-07-20 via Nuitee
H
helen couple gb
9
2026-07-17 via Nuitee
C
CLARE couple gb
6
pleasant
Pros:

Bathroom and room nice.

Cons:

Hot, not connected much to rest of hotel, tight parking

2026-07-16 via Nuitee
T
Tracey couple gb
7
Was ok but wouldn’t stay again.
Pros:

Location was good.

Cons:

Windows were rotten and the curtain linings were ripped and had bits cut out.

2026-07-15 via Nuitee
B
Bruce couple au
10
Pros:

All meals were 11 out 10
Great staff

2026-07-15 via Nuitee
J
joanne solo_traveller gb
9
Pros:

Clean comfortable

Cons:

Room was v hot but they did provide a fan
Also never enough milk for tea and coffee
I've stayed here a number of times and it's always the same

2026-07-15 via Nuitee
K
Karl-Ludwig family_with_children de
8
2026-07-15 via Nuitee
D
David couple fr
9
Séjour très classe à Tunbridge wells
Pros:

La proximité avec l’hyper centre. Le calme et la beauté de la bâtisse. La qualité du petit déjeuner et la gentillesse du personnel.

2026-07-14 via Nuitee
N
Nigel couple gb
10
We were well looked after.
Pros:

Close to where we needed to go. Good sized rooms. Excellent food. Clean well appointed rooms.

Cons:

Nothing.

2026-07-13 via Nuitee
E
Eli zette family_with_children fr
10
Super endroit
Pros:

Très bel endroit, propre et spacieux. Bon restaurant et bon petit déjeuner.

Cons:

J' ai tout apprécié.

2026-07-13 via Nuitee
K
kristina couple gb
10
Slept well in a lovely environment. Well stocked bar and great location for a walk into town.
Pros:

Clean, modern and friendly staff.

Cons:

Nothing we don’t like.

2026-07-13 via Nuitee
W
Water-Bia solo_traveller it
9
Cons:

Stanza molto calda viste le temperature di questi giorni e mancanza di un frigo nella camera.

2026-07-12 via Nuitee
A
Amanda couple gb
8
Lovely would recommend to anyone looking for a night away.
Pros:

It’s lovely and set in a great location it’s very well presented

Cons:

The rooms where so hot , there was a fan but it did nothing . I know old buildings have issues so just a heads up for those who like air con .

2026-07-12 via Nuitee
N
nick solo_traveller gb
10
Excellent hotel Lovely breakfast fab!
Pros:

Everything....fantastic breakfast and a lovely room.

Cons:

Nothing

2026-07-11 via Nuitee