The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group

Hotels
8.6 (2704 reviews)
59, Mount Ephraim , Royal Tunbridge Wells , GB
+44 1892 511188

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Dirty carpet
Issues with coffee machine
Breakfast options limited

Categories

Cleanliness
7.74
Some reviews indicated issues with carpet cleanliness.
Service
9.21
Staff were friendly and accommodating, enhancing the overall stay.
Location
9.25
Location was frequently praised by guests.
Room Quality
8.2
Rooms were generally described as spacious and comfortable, though with minor issues.
Amenities
8.63
Good amenities, but coffee machine issues were mentioned.
Value for Money
8.69
Value was perceived as good with free parking and quality breakfast.
Food and Beverage
8.24
Breakfast options were variable, with mixed feedback on choices.
Overall Experience
8.81
Overall positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:16

Property Description

Luxurious Accommodation
Indulge in a stay at The Royal Wells Hotel, where each room is a unique sanctuary adorned with antique furnishings, offering modern amenities like en suite bathrooms and complimentary Wi-Fi.

Culinary Delights
Savor the exquisite flavors at The Royal Wells' two restaurants - The Conservatory Restaurant and the newly renovated Chalybeate Restaurant. Enjoy fresh, locally sourced dishes in a cozy setting.

Vibrant Entertainment
Experience the vibrant nightlife at The Ephraim Bar and The Wells Bar, offering a wide selection of drinks and dishes. Join us for live music every Saturday night, adding a touch of excitement to your stay.

Book now for a regal experience at The Royal Wells Hotel, where history and luxury blend seamlessly.

Important information:

Please note that the property has live music at some of its functions, and music can be heard throughout the hotel. Should guests wish to know if this is the case during their stay, they are advised to contact the property for event details.

Pets welcome however property must be notified prior your stay and are subject to pet friendly rooms being available. We would kindly request that pets are not left unattended.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.6
Based on 2704 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.81
C
Charlotte • extended_group • fr
10
2026-10-16 • via Nuitee
C
Charlotte • extended_group • gb
9
Great hotel, well maintained and friendly, helpful staff
Pros:

Rooms 7&8 are excellent

Cons:

No air conditioning or mini fridge

2026-10-15 • via Nuitee
L
Laura • couple • se
9
2026-10-15 • via Nuitee
P
Peter • solo_traveller • gb
6
2026-10-14 • via Nuitee
P
PILAR • solo_traveller • es
8
Con encanto
Pros:

La habitación era muy amplia y la cama muy cómoda

Cons:

Que te hagan esperar hasta las 3 de la tarde para entrar en la habitación cuando la misma ya está lista y el hotel no está lleno

2026-10-14 • via Nuitee
K
Kevin • couple • gb
10
Fantastic location and accommodation close to the centre of Royal Tunbridge Wells.
Pros:

Great location. Our room was exceptionally quiet. Great food and drinks. High standard of cleanliness.

Cons:

Nothing.

2026-10-13 • via Nuitee
M
Marshall • family_with_children • gb
3
Chinese torture shower head.
Pros:

Location and parking

Cons:

Broken shower. Dripped all night. Access to shower in bath difficult over a raised step. Towel radiator hanging on broken brackets looked dangerous. Only there one night but having not been able to sleep don't think we would return.

2026-10-13 • via Nuitee
D
Darren • couple • gb
7
2026-10-12 • via Nuitee
C
Claire • solo_traveller • gb
10
2026-10-12 • via Nuitee
J
Joey • couple • us
8
Good experience!
Pros:

Very nice comfortable place with friendly helpful staff.

Cons:

Parking on first come basis so finding a space can be dicey.

2026-10-10 • via Nuitee
M
Michael • couple • gb
9
Very satisfied and impressed by hotel overall, did not find parking adequate
Pros:

Excellent room

Cons:

Parking space

2026-10-10 • via Nuitee
R
Richard • couple • gb
7
2026-10-10 • via Nuitee
A
Anna Margrit • couple • ch
8
Alles in allem sehr gut
Pros:

Reichhaltiges Frühstück, sehr freundliches Personal, Zimmer relativ klein weil halt alt, aber praktisch eingerichtet.

Cons:

generell müsste vielleicht mal einiges ein bisschen renoviert werden.

2026-10-09 • via Nuitee
L
Lucy • solo_traveller • gb
10
peaceful, and relaxing
Pros:

Beautiful, cozy, relaxing, homely

2026-10-09 • via Nuitee
R
Ruth • solo_traveller • gb
2
Didnt stay for a second night -
Pros:

tiny room with a desk fan in the height of the heatwave - felt like i was in a bad american motel

Cons:

For the money i spent i was in a heated shoebox

2026-10-08 • via Nuitee
N
Nicola • solo_traveller • gb
9
Great to get free parking. Very good location. Friendly staff.
Pros:

Everything was good

Cons:

No shower cap or flannels in bathrooms. A magnifying mirror would have been helpful.

2026-10-07 • via Nuitee
A
Archie • solo_traveller • gb
8
2026-09-17 • via Nuitee
H
Hilal • family_with_children • gb
8
Tamam ama pahalı
Pros:

O da genişti ferahtı . Banyo çok genişti . Üç kişilik aile odasında çok rahat ettik . Kahvaltı çok güzeldi, yatak çok rahattı, banyosu ve küveti inanılmaz konforlu. Mutlaka gelip kalıp küvete girecek vaktiniz olsun . Banyo, yatak ve kahvaltı, Otelin en güzel noktaları olabilir

Cons:

Üç kişi konakladık iki kişilik su vardı, gece varmıştık su bitincemusluk suyu içtik. Kulak çubuğu diş fırçası ya da diş macunu yoktu hazırlıksızdım dişlerimi fırçalamadan yattım rahatsız oldum. Bir de aksilik kulağım çok kaşındı tuvalet kağıdıyla idare ettim . Kızım sabah sınava gireceği için, Sessiz bir oda istemiştim odamın önünde pub vardı, cuma gecesi gürültülüydü. Fiyat kalite performansını zayıf buldum. Otel güzel ama fiyatının biraz daha daha ucuz olması gerekir.

2026-09-14 • via Nuitee
C
clive • extended_group • gb
8
good and bad
Pros:

good

Cons:

bad

2026-09-11 • via Nuitee
K
Kurt • solo_traveller • at
10
Pros:

Perfekte Lage, schöne geräumige und saubere Zimmer, sehr gutes Frühstück
Sehr gemütliches Hotel

2026-09-10 • via Nuitee