The Connaught Hotel Wolverhampton

as soon as you ln to the hotel hallway the floor carpet is dirty and it smells dump as well, before you get into the reception, there is un old bar at the front with dirty carpet floor too, I try to seat to have a drink but there is no one there, it was dark even I can't seat in it, because of the dump smell and is not bright and not welcoming you?? the reception area it doesn't has a desk receptionist quality. After I checked in, my room was on the 2nd floor, well walking up on those dirty covered carpet stairs with dump escorts me to my room was horrible, the dump smell stopped as soon as I jumped in to my room well the room is okay but is not worth it for the money I pay to stay for a night the bed is old box bed but the mattress feels okay but I didn't uncover to see the condition. the bed cover and the bathroom is clean overall the room is good and inviting you to stay for one night with TV and free tea, coffee, milk, clean cup and cattle that's all. but the hotel bar, hallway and the building inside outside it needs a bright makeover, is not what you see or expected on the hotel advertisement, I don't know where they get those pictures. No thanks 4 me 😊❤️✌️

Extremely cold in the room. The radiator was t working

Untidy looking construction work going on,

For the price no complaints

Everything it was dirty broken and cold. We didn’t stay we walked out after the 3rd room

Everything

Requested photographic ID on arrival, this was not mentioned on booking.
Deposit taken by card, with promise to return deposit on Monday.
This has not arrived and no call received from the hotel.
Staff very abrupt on arrival.

It was a very tired tatty hotel and room. The staff weren't exactly customer friendly either.

Broken lift, tired decor.

It is unsafe for single women.
It stank of damp. Holes in the bedding. I was bitten during the night from probably bed bugs. Toilet brush holder was disgustingly. Door paint flaking off. Washing machines in the car park

Told the manager for both morning and night that there were issues with the bathroom, as soon as I would flush the toilet it sounded like a drill in a construction site, shower doesn’t even stay up and was leaking out the tap, told the manager or receptionist in the morning and he said they would either switch my room or fix the problem, neither was done

I was expecting room service to top up on toilet paper or fresh towels which didn’t happen.

I had to change rooms 3 times there were that many issues, and the room i settled for in the end was of a disgusting standard. The window was dirty, the shower was dripping all night, stains on the curtains & the frame of the bed wasn't the right size for the mattress. All between the bath panel was black with filth. The hotel was the absolute pits, looks like it hasn't been cleaned ever. Even if I was desperate for somewhere to stay i wouldn't come back here, made my skin crawl.