Best Western Plus Frontier Inn

Hotels
Best Western Plus
9 (494 reviews)
8101 Hutchins Drive , Cheyenne , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Comfortable beds
Good location
Cons:
Pool was closed
Air conditioning issues
Limited breakfast options

Categories

Cleanliness
8.64
Clean property but some rooms experienced musty odors.
Service
9.61
Staff was friendly and helpful, with positive interactions noted.
Location
9.15
Convenient location although a bit difficult to find initially.
Room Quality
8.6
Rooms were comfortable but some had issues with air conditioning and tight space.
Amenities
8.13
Pool and jacuzzi were out of service, disappointing for guests.
Value for Money
9.59
Guests felt the value was generally good, aside from occasional pricing issues.
Food and Beverage
8.64
Breakfast options were decent but could be improved with more variety.
Overall Experience
9.61
Overall experience was positive with many expressing they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:13

Property Description

Convenient Location and Amenities

Located just 7 miles from Cheyenne city center and 9 miles from Frontier Days Rodeo, Best Western Plus Frontier Inn offers a perfect blend of comfort and convenience. The hotel boasts a hot breakfast buffet to kick start your day, along with a heated indoor swimming pool and hot tub for relaxation.

Comfortable Rooms with Modern Amenities

Each guest room at Best Western Plus Frontier Inn is equipped with a flat-screen cable TV, microwave, small refrigerator, and coffee maker. You'll also find a hairdryer, ironing facilities, and complimentary Wi-Fi to meet all your needs.

Additional Features for a Pleasant Stay

Guests can enjoy freshly-baked cookies in the lobby every afternoon, access the fitness and business centers, and take advantage of the guest launderette on site. Don't miss the opportunity to explore Wyoming's capital and nearby attractions during your stay.

Book now to experience the perfect mix of comfort and convenience at Best Western Plus Frontier Inn.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, guests must be at least 18 years old to check-in.

Out of Town Drivers License or ID required at check-in.

Please note that between 21/04/25 and 16/05/25, the following facilities will be unavailable: the lobby, breakfast room, and fitness facility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 494 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 9.59
Food and Beverage: 8.64
Overall Experience: 9.61
J
Jack couple us
9
We slept very well after an exhausting day.
Pros:

Breakfast was mediocre , but healthy and satisfying.

Cons:

The turntable in the microwave was offset from the center spindle and it made cooking soup a little wobbly.
There was small spots of dried blood on the bathroom floor. We had to clean it up.

2026-08-05 via Nuitee
D
Donna family_with_children us
5
Pros:

The location was good

Cons:

Air Conditioner didn't work
It was supposed to be an ADA room but there were no grab bars for the toilet and only one in the shower
The room was noisy

2026-08-05 via Nuitee
C
Caterina solo_traveller us
3
2026-08-03 via Nuitee
A
alessia solo_traveller it
8
Pros:

Camera pulita e spaziosa. Hotel situato in zona periferica della città vicino all'autostrada ma comunque molto silenzioso. Necessaria l'auto per raggiungere ristoranti. Buona colazione

Cons:

Lo staff al check in poco socievole anche se hanno fornito in omaggio due bottigliette d'acqua e un dolcetto che abbiamo apprezzato

2026-07-19 via Nuitee
J
Joelle family_with_children us
7
We loved the location. Just what we were looking for.
Pros:

Great location and clean

2026-07-15 via Nuitee
J
Janell couple us
9
Pros:

Breakfast was great. Lots of variety to suit everyone. Well appointed room. Location couldn't have been better for us. Right off the interstate on the east side of town which was the direction we were heading.

Cons:

Beds were a little soft. Shelf under the sink was covered in dust

2026-07-12 via Nuitee
K
Karen couple us
10
Clean, comfortable, convenient
Pros:

Location, cleanliness, friendly staff, comfortable bed, gym

Cons:

We did not see the sign that we could request a coffee pot for the room until after we came down to fetch a morning coffee. However, coffee was good and the fact that I didn’t see the sign was my own responsibility

2026-07-06 via Nuitee
G
Godges solo_traveller us
10
2026-07-06 via Nuitee
S
Stanley solo_traveller us
10
Very clean comfortable nice people
2026-07-05 via Nuitee
A
ArchieMYL Solo travel Big Bear Lake, Big Bear Region, California
6
Okay, but a bit disapointing
Pros:

I chose the Best Western Plus Frontier Inn based on previous reviews, so maybe I was expecting too much, but overall was not impressed:

Location: Not great. Although it is conveniently located about a block off I-80, there is seriously nothing around it when it comes for food choices. That is, unless you want a sandwich from Subway at the Maverik truck stop next door. Your only other choices for meals are getting back on the highway and going east a couple of miles to Sapp Brothers where there is a steakhouse and an Apple Barrel restaurant, ... or go a couple of miles west for a bunch of fast-food choices. BTW, I chose going to the Apple Barrel, which turned out to be closed at 5pm even though the posted hours said they were open until 7pm.

Check-in: Not friendly nor unfriendly. Just kind of low key without much of a personality. Functional is the best way to describe it.

Room: Clean & comfortable. Nice easy chair. Minifridge & microwave. Bathroom was clean as well. Only complaint I had was when I walked into the room it was F R E E Z I N G!!! Someone has set the AC to 60 degrees. Easy fix to change it up to 72 to be more comfortable.

Breakfast. Disappointing. It was standard free hot breakfast faire, so wasn't expecting anything special, but the hot food (eggs, potatoes, bacon) was cold while the OJ was warm. Mind you, I went down just before 7am, so it's not like I showed up right before breakfast was over. When you add the bacon was about one level above bacon bits and rather tasteless, I didn't eat very much. Ended up getting fast-food down the road.

Overall, I don't see staying here again in my future

2026-06-27 via Tripadvisor
N
Nancy solo_traveller us
7
Will try again later hoping for changes
Pros:

Breakfast good...room was clean & comfortablle

Cons:

WIFI didnt work...hair dryer sucked

2026-06-20 via Nuitee
couple us
9
2026-06-18 via Nuitee
J
Judi family_with_children us
9
Would stay here again
Pros:

The location

2026-06-17 via Nuitee
G
GoPlaces299891 Family
6
Not the best but ok
Pros:

Unfortunately, I did not enjoy this hotel as much as I'd have hoped. I was checked in by a lady with pink hair (sorry I did not catch her name), she left me standing at the desk and ignored me when I first walked in. After a minute or so she simply said "reservation?", she was very cold and, over a full two week road trip in the US and two other lengthy road trips in previous years, she has been the least friendly member of check in staff I have ever come across. Thankfully, the blonde lady upon checkout was absolutely lovely and a credit to the hotel. In terms of the room, when we entered it really did not smell nice whether this was from something being put in the microwave or just a musty smell in the room, it was not good and we were only very thankful that the windows could be opened to air the room out.

Breakfast was good and the 24/7 coffee in the lobby although I did not like that there are no longer coffee machines in each individual room. After a long drive, you just want to sit back and enjoy a coffee and it is not the best to have to go up and down to the lobby, especially when there is only one (very slow) lift and we were placed in a room as far away from the lift as possible.

2026-06-12 via Tripadvisor
S
Shae solo_traveller us
8
Pros:

Your coffee machine was great

2026-06-11 via Nuitee
R
Raymond couple us
9
Pros:

Very good

2026-06-01 via Nuitee
R
Robert couple de
10
2026-05-31 via Nuitee
O
Omar family_with_children us
10
Great!!!
Pros:

Stayed before, and great place.

2026-05-30 via Nuitee
4
486luannec Couples
10
Great place to stay. Look no farther while in Cheyenne
Pros:

This an excellent hotel. Very clean great breakfast great staff. All you need for a restful night stay. We travel once a year to the parks and will certainly stop here again. Also just 2 miles down the road is Pour Decisions. A great place to eat with delicious prime rib at a great price

2026-05-21 via Tripadvisor
D
davidbZ9883TC Friends getaway Houston, Texas
10
Great Hotel
Pros:

This was my first time at this Best Western location. It is bit east of town and where things are more relaxed and slower. It was a great location for us since we visited the Wyoming Hereford Ranch. My room was small; however, other members of the group loved their rooms. This is a great hotel with friendly staff and pretty good pricing. I will stay in this hotel next year for sure when I return in May of 2027.

2026-05-18 via Tripadvisor