Microtel Inn & Suites Beckley East

Hotels
•
Microtel Inns & Suites
6.8 (2339 reviews)
1001 South Eisenhower Drive , Beckley , US
+1 304-520-0156

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Remodeled rooms described as clean and well appointed
Convenient location for New River Gorge and easy off the highway
Friendly/front desk staff noted by multiple guests
Close to restaurants
Cons:
Ongoing construction/remodeling and nighttime noise
Pool and workout room closed (undisclosed)
Breakfast scant, inconsistent and poor quality
Dark parking lot/poor entrance signage
Dogs allowed and barking/animal issues reported
No working elevator and some room damage (bathroom door)

Categories

Cleanliness
7.5
Remodeled rooms repeatedly described as clean and well appointed, though some guests reported overall poor condition and one guest called the place 'horrible'; mixed but leaning positive for the newer rooms.
Service
8.7
Front desk staff frequently described as friendly and pleasant and staff responded to a noise complaint; there were isolated negative service incidents (vulgar language overheard, unclear signage at check-in) but overall staff interactions were positive.
Location
8.8
Multiple guests noted it is convenient for New River Gorge, easy off the highway and close to restaurants; some issues with road/construction making the entrance hard to find and a dark parking lot reduced convenience at night.
Room Quality
7.5
Beds and many remodeled rooms described as comfortable and well appointed; some rooms have issues (water-damaged bathroom door, small room size) so quality is mixed but generally positive for renovated rooms.
Amenities
4.5
Major amenity closures noted (heated indoor pool and workout room closed due to remodeling and not disclosed), no working elevator during construction and limited access—amenities score is weak because of these closures and disruptions.
Value for Money
6.5
Guests expected budget-level offerings; remodeled rooms offer good value for some, but undisclosed closures, inconsistent breakfast and construction reduced perceived value for others.
Food and Beverage
4
Breakfast repeatedly described as scant, inconsistent and of poor quality (rotten fruit, minimal options some mornings); food & beverage experience is a clear negative in reviews.
Overall Experience
6.9
Overall mixed experiences: convenient and comfortable for some (especially renovated rooms and friendly desk staff) but construction, noise, amenity closures and signage/lighting issues led several guests to not recommend the property at this time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location and Amenities

This Beckley, West Virginia hotel is ideally located just a short 10-minute drive from Raleigh County Memorial Airport. Guests can enjoy a comfortable stay with convenient amenities such as a continental breakfast, indoor pool, and rooms equipped with a flat-screen TV.

Comfortable Rooms and Additional Features

Each room at Microtel Inn & Suites Beckley East is well-appointed with a coffee maker, ironing facilities, and complimentary Wi-Fi. For added convenience, select rooms also include a microwave and refrigerator. The hotel further offers an on-site fitness center, business center, laundry facilities, and a 24-hour front desk for a hassle-free stay.

Nearby Attractions and Dining Options

Explore the nearby attractions including Beckley-Raleigh County Convention Center, Civic Arena, and Mountain State University, all just a short 5-minute drive away. Additionally, guests can dine at Peppers Restaurant located adjacent to the property. Book your stay now for a memorable experience at Microtel Inn and Suites Beckley East.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKW

Location

Guest Reviews

6.8
Based on 2339 reviews
Cleanliness: 7.5
Service: 8.7
Location: 8.8
Room Quality: 7.5
Amenities: 4.5
Value for Money: 6.5
Food and Beverage: 4
Overall Experience: 6.9
K
Kathy • solo_traveller • us
8
2026-11-07 • via Nuitee
D
David • couple • es
1
Pésimo
Pros:

Nada

Cons:

Estaba en obras y no reunía las condiciones mínimas de salubridad y habitabilidad para un establecimiento público

2026-11-06 • via Nuitee
T
Tomasella • solo_traveller • us
8
Pros:

Everything

2026-11-06 • via Nuitee
K
Kaitlyn • couple • us
5
Rooms were incredibly tiny
Pros:

The location

Cons:

The front manager man at check in

2026-11-05 • via Nuitee
C
Carrie • family_with_children • us
1
2026-11-04 • via Nuitee
C
Chlorissa • couple • us
5
2026-11-02 • via Nuitee
D
di • family_with_children • us
9
2026-11-02 • via Nuitee
K
Karen • family_with_children • us
1
Pros:

The room

Cons:

Under renovations.
Nothing worked or was unavailable.
Breakfast sucked.
Inconvénient location.

2026-11-02 • via Nuitee
C
Charles • family_with_children • us
8
2026-11-01 • via Nuitee
M
Martha • couple • us
8
2026-11-01 • via Nuitee
O
Olivia • couple • us
8
Decent hotel
Pros:

It was clean and peaceful.

Cons:

Little bit much for Beckley.

2026-11-01 • via Nuitee
C
Cockman • family_with_children • us
5
Pros:

It was easy to get to off of the highway

Cons:

It was in the middle of a big construction remodel and they worked above my room all night and I had to call the front desk to ask for some peace and quiet so I can go to sleep. We would not have stayed there if we would have knew that it was in such a bad disarray. It said it had a breakfast included but because of the remodel there was almost nothing there we left immediately and didn't stay for breakfast.

2026-10-31 • via Nuitee
C
Candice • family_with_children • us
5
Pros:

The room was nice and the bed comfortable. Nice shower.

Cons:

Several things>there was a remodeling going on that was not posted on booking...so per booking and reason I booked this place was they had a heated indoor pool and a workout room...NOPE! Closed due to remodeling. I knew breakfast was continental but it was bad. 1st morning only coffee, rotten bananas, and a muffin. 2nd morning no muffins but they did have a few yogurts and coffee...3rd morning had cereal/milk/oj/coffee...no muffins/yogurt. 4th morning>cereal/milk/muffins/coffee...no yogurt/OJ. 4th morning woke up to 2 dogs barking loudly for awhile and yelling next door. Night I first checked in front door was blocked off due to remodeling with no sign where to go...drive to side where a side door was where one had to walk in for checkin> again due to remodeling that was not posted on website...was SO dark there..kind of leery walking in for a single older lady...should have an outside light there. A couple employees language in employer washer/dryer room with door wide open to hall to breakfast area was vulgar to me.
I cannot recommend this motel...at least at this time. Again...booking.com should have stated this, especially about pool and workout room>reason I chose this place over couple of options close by.

2026-10-31 • via Nuitee
A
Aaron • couple • us
2
2026-10-30 • via Nuitee
C
Colin • family_with_children • th
10
Convenient for the New River Gorge.
Pros:

A very convenient stay in Beckley; very near the New River Gorge and the Grand View Lookout. The front desk staff was super friendly. The beds were very comfortable as well.

2026-10-30 • via Nuitee
L
Lisa • couple • us
6
Mixed review
Pros:

Nice, well lit parking lot and the beds were comfortable.

Cons:

10/26 They are currently doing construction in the lobby and no working elevator. There is only one set of stairs to go in and out the hotel besides the front door. Yet, the front door entrance still does not allow access to one end of the hotel. You then have to walk down the one end to the stairs and go up then walk all the way to the other end of the hotel for those rooms not on the first floor.

My bathroom door (Room 224) must have had water damage at the bottom but it no longer fits the cut out space in the wall and will not shut closed. It just taps against the frame. It looks like it doesn't belong there at all.

2026-10-29 • via Nuitee
D
Don • couple • us
7
2026-10-28 • via Nuitee
D
Donna • couple • us
10
We stay often here. Close to restaurants but just off the main drag so quiet.
Pros:

Being updated. It was getting a little run down, but is very nice and clean and allows dogs.

Cons:

TV remote is awful

2026-10-27 • via Nuitee
P
Patricia • family_with_children • us
10
Pros:

As it's being remodeled the breakfast is very scant and there are signs of work being done( work buckets in lobby, etc)
However, the remodeled rooms are awesome! Clean, comfortable well appointed. Rooms are small but very cozy. Spent 2 nights and would definitely stay again

2026-10-27 • via Nuitee
B
bertha • solo_traveller • us
1
I did not stay.
Pros:

Nothing

Cons:

Location. In the middle of construction, permits dogs, any size and number. Very bad experience …
Lady on the counter was pleasant. That was the only good of my whole experience. I could not stay there. The condition of the place horrible. Also allergic to dogs.

2026-10-27 • via Nuitee