The Southcliff Hotel

Hotels
OYO Rooms
6.4 (1688 reviews)
22-26 The Leas , Folkestone , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1688 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
J
JENNIFER couple gb
6
The staff were fantastic could not be more friendly and obliging
Cons:

Our room was very tired. Really needed updating
Bathroom was the worst. No shelf in bathroom for toothbrushes etc.
no mirror in bedroom. Just little improvements would make a big difference

2026-07-18 via Nuitee
C
Cornelis solo_traveller nl
6
Zo jammer
Pros:

De ligging, direct aan de boulevard, is geweldig.

Cons:

Alles is zo ontzettend gedateerd. De vloerbedekking, het schilderwerk, letterlijk alles moet aangepakt worden.

2026-07-18 via Nuitee
J
Jo Milton solo_traveller gb
8
Very comfortable room, wonderful location, plenty to see and do.
Pros:

I was given a first floor room with a shared balcony and a lovely view across the Folkestone Leas, a popular public space for walking, and the English channel beyond. At night with the balcony door open I could hear the waves on the shore below. The hotel is excellent for people like myself who don't drive. It is only a side street away from the main shopping street, with a good selection of shops. The bus station is close, the train station just a short bus ride or a walk away. The hotel is not on a noisy main road, and it is only a fairly short walk down to the beach. Folkestone is surrounded by rolling hills and there are many interesting places to visit in the area.

Cons:

The hotel is actually a converted row of old town houses, not purpose built, so some of the adaptations made to create ensuite facilities are a little cramped, and there is sometimes "neighbour noise" through the thin walls put in to divide up larger old rooms. There is no AC so rooms may be warm in summer. There is also a bar in the basement which may create some occasional noise if your room is above it. I've been staying there regularly for over ten years now and don't find these things to be a problem.

2026-07-17 via Nuitee
R
Rachael extended_group gb
6
Overall pleasant stay before getting the shuttle to France
Pros:

Lovely area overlooking beautiful beach. Comfortable beds.

Cons:

A little dated. Rooms were boiling even with fan. Parking is an issue.

2026-07-16 via Nuitee
S
stead couple gb
6
2026-07-16 via Nuitee
K
Kristina couple gb
6
Pros:

Amazing location with a sea view. And close to pubs and restaurants.

Cons:

Water pressure in a shower is very low. Will take ages to wash you hair. Lift outdated and a bit scary.

2026-07-15 via Nuitee
B
Beate Luise Hammer solo_traveller de
7
2026-07-14 via Nuitee
I
Isaac couple gb
1
2026-07-14 via Nuitee
B
Barbara couple de
8
Ein altes britisches Hotel direkt am Meer gelegen mit wunderschöner Aussicht
Pros:

Ein altes britisches Hotel mit dem Flair einer vergangenen Zeit;wir hatten ein Zimmer im 3.Stockwerk mit unglaublich schöner Aussicht auf das Meer!

Cons:

Der Zustand des Hotels ist heruntergekommen,aber liebenswert!

2026-07-14 via Nuitee
A
Andrew couple gb
5
Very run down and shabby.
Pros:

Location
Price

Cons:

No parking
Very run down

2026-07-14 via Nuitee
A
Aleksandra couple gb
7
Pros:

We got a seaview balcony room which has fantastic views. Hotel is well-located and staff were friendly.

Cons:

The room was very hot, and only had 2 power sockets, so when we had the fan on we could either put the kettle on or charge one of our devices - quite difficult to manage.

2026-07-13 via Nuitee
C
Cecilia solo_traveller gb
8
Pros:

The location was great next to the beach .
The staff were friendly

Cons:

It was to noisy on the friday night but apart from that it was an ok stay .

2026-07-13 via Nuitee
J
Joao couple gb
4
Good location and friendly staff, but in desperate need of an udpdate.
Pros:

Great location, with great sea views if you get one of the rooms wi the a balcony, friendly staff. Handy for dog owners as dog friendly, but expect the usual extra fee charged (for no apparent reason).

Cons:

In desperate need of updates, both room and communal areas. No restaurant or breakfast service onsite.

2026-07-12 via Nuitee
S
Stacey family_with_children gb
10
Pros:

Friendly staff

2026-07-12 via Nuitee
C
Cecilia couple gb
10
2026-07-12 via Nuitee
P
Priscila couple gb
6
Pros:

location is great, rooms are nothing fancy, but okay. Bed is also okay. Price is convenient, room is clean

Cons:

there is no proper way to take a shower, shower head handle cord is too short, you can’t even rinse your hair without having to crouch, mind you i’m 5’4 and I still had to crouch down. No good water pressure, toilet didn’t flush properly.

2026-07-11 via Nuitee
K
Kieran solo_traveller gb
7
2026-07-10 via Nuitee
M
Michael solo_traveller gb
4
2026-07-10 via Nuitee
P
Philip solo_traveller gb
8
Relaxing
Pros:

Very peaceful

Cons:

Sea view

2026-07-10 via Nuitee
F
Fredrick solo_traveller gb
10
2026-07-09 via Nuitee