The Southcliff Hotel

Hotels
•
OYO Rooms
6.4 (1549 reviews)
22-26 The Leas , Folkestone , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1549 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
D
Daniel • couple • gb
2
Disappointed
Pros:

Nothing

Cons:

Everything

2026-01-31 • via Nuitee
A
Alan • solo_traveller • gb
8
2026-01-30 • via Nuitee
D
Drosiadis • couple • gb
1
These hotels should not appear on this platform.
Pros:

Nothing that we liked and won’t put the basic standard like heat and hot water as “likes”

Cons:

Smell of damp won’t let you sleep.
Prison beds are probably more comfortable.
Lift was not working.
Carpet had an inch of dirt.
The room was dirty.
Furniture was at least 20-30 years old.
The room was not level, it was inclined!!
People in and out the rooms all night…not the hotel guest type people going by their phone conversations clearly heard. Did not feel safe.

2026-01-28 • via Nuitee
J
Joseph • solo_traveller • gb
8
Pros:

Nicely decorated room in a nice part of town

Cons:

Sea view better than out the back (although useful to have a clock.) Missed having the balcony this time.

2026-01-27 • via Nuitee
P
P7873XVanthonyl • Friends getaway
2
Yet another of Folkestone let down!
Pros:

Over expensive drinks and very out dated 70's looking decor..... The good staff have long gone since they housed migrants...

2026-01-25 • via Tripadvisor
M
Markus • solo_traveller • de
7
Angenehm und eigentlich zu schade für nur eine Übernachtung.
2026-01-19 • via Nuitee
B
Brenda • couple • gb
8
The staff were friendly and the hotel was spotless
Pros:

There was no meal deals offered at this hotel.We were seeing a show at the Lees so it was an ideal location.

Cons:

Having a chose to purchase breakfast

2026-01-19 • via Nuitee
P
Phil • solo_traveller • gb
7
2026-01-19 • via Nuitee
M
Merzak • extended_group • gb
2
2026-01-19 • via Nuitee
A
Ann • couple • gb
4
Won't be booking there again
Pros:

It was very disappointing
The outside of the property is very disappointing

Cons:

The state of the outside of the property and nowhere to eat Also rooms and especially the beds need updating

2026-01-19 • via Nuitee
M
Michael • couple • gb
8
A great stay, really enjoyable. Good location.
Pros:

Room was great with lovely views. Exactly what we expected.

Cons:

A few cosmetic updates required.

2026-01-19 • via Nuitee
D
Dave • extended_group • gb
3
Hotel is in poor physical condition
Pros:

No breakfast on offer

Cons:

Old run down building

2026-01-19 • via Nuitee
A
Arjan • couple • nl
3
Vergaande glorie
Pros:

Locatie mbt dover

Cons:

Slecht bed

2026-01-19 • via Nuitee
G
Geoffrey • solo_traveller • gb
5
2026-01-19 • via Nuitee
N
Nigel • couple • gb
7
It was an enjoyable stay and good for what I needed.
Pros:

The hotel over all was good the staff were friendly and helpful and the location was perfect.

Cons:

The fact that the dinning room was being refurbished we therefore had to find our own breakfast, (thee staff were very helpful with this). My TV didn't work,(which I told the staff and they said they would get it fixed) The shower curtain in my room cut across the bath therefore not giving enough room to wash in the shower without the curtain touching you this does need to be changed (room 19). The mattress was soft and was looking good to be comfortable but it didn't quite get there a little bit lumpy.

2026-01-19 • via Nuitee
E
Emilija • couple • gb
8
We had a lovely stay
Pros:

We were coming down to Folkstone for a weding. The property was a little outdated, but it did give a lovely charme to the place, a vintage and cozy feel. The location was really good.

Cons:

The shower presure was not great, and maybe a bit pricy, but we did book last minute.

2026-01-19 • via Nuitee
N
Nuria • solo_traveller • es
4
Pros:

the location is great

Cons:

I had a booking with a double bed and they overbooked the hotel, giving me a twin room instead. Their wifi was not working and the staff blamed it saying it was my apple laptop. The towels were not really clean and the stuff were not kind. I would not recommend this hotel.

2026-01-19 • via Nuitee
A
anna • family_with_children • gb
9
Excellent value for money, comfortable, clean and very friendly staff!
2026-01-18 • via Nuitee
J
Joe • couple • gb
8
Better then the Carlton
Pros:

Good location, nice room, friendly staff

2026-01-08 • via Nuitee
G
Goldilocks459 • Family
10
Nice Hotel
Pros:

Spent 5 days in the Southcliff Hotel in Folkstone with my son. We had two single rooms. Mine was a sea view room with wonderful views. This hotel is charming with so much character. The hotel staff were very kind and helpful especially the manager. Would certainly recommend this hotel.

Patricia Kalina

2026-01-06 • via Tripadvisor