The Southcliff Hotel

Hotels
OYO Rooms
6.4 (1629 reviews)
22-26 The Leas , Folkestone , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1629 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
S
Steve solo_traveller gb
3
2026-06-27 via Nuitee
W
Wendy extended_group gb
10
2026-06-27 via Nuitee
C
Claire couple gb
8
Staff were lovely & helpful throughly enjoyed our stay would stay here again
Pros:

Brilliant location close to town & beach.
Clean & comfortable 3 day stay

Cons:

Very dated had to ask to change rooms 1st one the bathroom was like a cupboard.
Over priced rooms for the quality but the staff & location made up for it.

2026-06-27 via Nuitee
M
Mary solo_traveller gb
8
Pros:

Very clean and lovely, helpful staff.

Cons:

Bit dated.

2026-06-25 via Nuitee
M
Marius Cristian solo_traveller ro
8
2026-06-25 via Nuitee
S
Samanta couple gb
7
Great location, comfy beds and friendly team, everything you you need for a short stay by the sea :)
Pros:

Location is great, few steps away from one of the beaches and 10 min away from main marina and pier with amazing market :) staff was super friendly, we received warm welcome!

Cons:

Room was a bit dusty (I’m allergic)

2026-06-24 via Nuitee
P
Patrizia solo_traveller de
6
Pros:

Die Lage und der Ausblick waren schön.

Cons:

In die Jahre gekommen, Toilettenspülung sehr laut und lief lange nach, Fenster ließen sich nicht weit zum Lüften öffnen. Dadurch war es sehr warm im Zimmer. Bett war sehr hart.

2026-06-24 via Nuitee
G
Gary extended_group gb
6
Very good staff that really looked after us.
Pros:

The location was excellent with a nice walk to the old town and harbour. Beach and Leas Country Park were within easy access. The staff were excellent with Ribel and Vinny offering great service. They looked after our bags so we could got to the harbour whilst we waited for transport, and they put in the World Cup for us on the screen for some games despite us being the only ones that were watching at that time of night. The staff were the best thing about the hotel.

Cons:

It is dated and the rooms need to be brought up to modern standards. However you do get what you pay for, which was a clean room and bed in our case. We only stayed one night, I couldn’t do more nights in the same room. The lift was a highlight - it was like something I remember from the 1970’s, very small and an experience. We enjoyed our stay.

2026-06-21 via Nuitee
G
Graham couple gb
8
Proper old school seaside hotel with great staff.
Pros:

Loved it, a real old fashioned hotel with a magnificent sea view to boot. Loved the slightly rough at the edges feel about the hotel, proper weathered seaside hotel. The staff were ace, very polite and easygoing.

Cons:

Nothing, even are occasional seagull visitor made the stay great. Parking? Well, it’s in a prime place, so could be awkward I guess, but I found a parking spot outside the controlled parking zone and parked for free for 24+ hours.

2026-06-20 via Nuitee
R
Rebecca solo_traveller gb
8
2026-06-18 via Nuitee
D
David couple gb
8
A comfortable stay in a peaceful location with views.
Pros:

Fantastic views and location near sea, comfortable and clean. The staff were all so friendly and helpful.

2026-06-17 via Nuitee
L
Lewis couple gb
1
Take your own curtains is you want to sleep
Pros:

Close to the beach

Cons:

The curtains in the bedroom where just think sheet, woke up at 6am to a room full of sun light. Terrible stay, terribly night sleep,

2026-06-15 via Nuitee
J
Jeff couple gb
8
Great for a short stay
Pros:

Basic accommodation but a clean and comfortable room.
Perfect view over the Lees and English Channel.
All staff very friendly and helpful.

Cons:

The breakfast offering was poor .

2026-06-15 via Nuitee
T
Thorsten solo_traveller de
8
Tolle Lage
Pros:

Die Lage ist top, das Personal sehr freundlich, das Zimmer recht gross, alles sauber! Gottseidank gibt es einen Lift, parken mit Motorrad prima.

Cons:

Der Wasserdruck bei der Dusche war nicht besonders gut.

2026-06-13 via Nuitee
D
Damsgorbio solo_traveller fr
7
Atypique
Pros:

Le strict minimum mais c'est correct pour une nuit.

Cons:

La matelas était très mou et on sentait les ressort, l'hôtel est très vieux et mériterait une rénovation....

2026-06-13 via Nuitee
J
Jason extended_group gb
10
It was good
Pros:

Didnt have breakfast

Cons:

Ok it wS good

2026-06-11 via Nuitee
T
Tahra couple gb
5
2026-06-09 via Nuitee
D
Diane couple gb
8
Brilliant really enjoyable
Pros:

The location was excellent with amazing sea views the room was clean and the staff were friendly and very helpful

Cons:

The kitchen/dining room is currently being renovated so you have to go out to find breakfast but when this is completed the hotel will be excellent

2026-06-08 via Nuitee
M
Mike solo_traveller au
10
Pros:

Good location, friendly staff, clean and simple room setup.

2026-06-07 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Excellent location, friendly staff, fan in bedroom, spacious rooms.

Cons:

I'm nit-picking at this point, but the main stairwell could do with a vacuum.

2026-06-06 via Nuitee