The Southcliff Hotel

Hotels
OYO Rooms
6.4 (1617 reviews)
22-26 The Leas , Folkestone , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1617 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
V
Vasilica Bodringa solo_traveller gb
10
Pros:

Position of hotel close with town and promenade.
Bedding is clean.
Price is affordable to everyone.

2026-05-15 via Nuitee
M
Mike couple gb
10
Excellent hotel with very friendly staff and clean, comfortable rooms. Great location and outstanding service. Highly re
2026-05-14 via Nuitee
P
Pryanka couple gb
10
A perfect stay!
Pros:

Absolutely loved my stay at the Southcliff Hotel. The sea views were stunning, the rooms were spotless and comfortable, and the staff made us feel so welcome from start to finish. Perfect location and excellent value for money. A wonderful hotel that made our trip to Folkestone even more special highly recommended!

Cons:

Nothing

2026-05-12 via Nuitee
C
Caroline solo_traveller fr
7
2026-05-11 via Nuitee
G
Georgiana couple gb
10
Amazing stay! The hotel was beautiful, clean, and very close to the beach. The staff were friendly and helpful, and the
2026-05-11 via Nuitee
F
Fredrick solo_traveller gb
10
2026-05-10 via Nuitee
A
Angelika_Anna solo_traveller gb
10
Pros:

The area was fantastic. The staff and owner very friendly.
Our room was great especially the view, our cats were calm, relaxed and comfortable staying which was a plus.

Cons:

Maybe that there wasn't breakfast included, I think that would have been even better not just for us but other people staying there would say the same thing.

2026-05-09 via Nuitee
V
Vaishalee couple gb
10
Amazing stay
Pros:

Had a lovely stay at Southcliff Hotel. The staff were friendly and welcoming, the room was clean and comfortable, and the overall atmosphere was relaxing. Great service and a convenient location. Would definitely stay again!

2026-05-08 via Nuitee
L
Ludovic Iuliu couple gb
10
2026-05-08 via Nuitee
V
Varun couple gb
10
Great place to stay
Pros:

We had an excellent experience at Southcliff Hotel. The staff were professional, courteous, and attentive throughout our stay. The room was exceptionally clean, comfortable, and well maintained, and the hotel provided a welcoming and relaxing atmosphere. Overall, a very pleasant stay with excellent service. We would gladly return and highly recommend this hotel to others.

2026-05-08 via Nuitee
L
Laura solo_traveller gb
8
Pros:

Great location, clean and comfortable room and friendly staff.

2026-05-07 via Nuitee
D
David Motaze solo_traveller gb
7
Ok for a short stay
Pros:

Convenient for the location

Cons:

Beach side and walking distance to the location I was attending

2026-05-07 via Nuitee
J
Joe solo_traveller gb
9
Stayed one night staff very helpful had a relaxing and comfortable night in a sea view room .
Pros:

Very convenient to town Centre.
Secure car park only 5 minutes walk for overnight parking. Cost approximately £6.
Staff very helpful 🙏

2026-05-06 via Nuitee
E
Emma extended_group gb
8
Only downfall was the building lost all power all night but the staff were great
2026-05-06 via Nuitee
S
Susan extended_group gb
3
Aweful. Dirty walls, dated and broken decor.
Pros:

The under paid polite staff

Cons:

Should be closed down.. how it’s passes H&S requirements I’ll never know.

2026-05-05 via Nuitee
P
Pavan couple gb
2
Stay wasn’t too good. But could sleep in for couple of nights.
Pros:

The view was decent. Balcony has no privacy between rooms.

Cons:

No privacy. All balconies are connected. Flush in the toilet did not work. No basic amenities available.

2026-05-05 via Nuitee
G
Gasson solo_traveller gb
7
Pros:

Lovely location, proximity to shops.

Cons:

Quite run down, noisy dog in room next door and children running around floor above us at 7am

2026-05-05 via Nuitee
J
Julie couple gb
3
Uncomfortable night.
Pros:

Friendly and helpful staff, particularly the lady on reception when we arrived.

Cons:

HOT!! The radiator in our room was turned to full heat and could not be adjusted. The weather was warm (beg May) and we were uncomfortably hot. The solution was to open the bedroom window. This cooled the window end of the room but not the rest and also meant that our sleep was disturbed by late night revellers when the club down the road emptied . Between the heat and the noise we had very little sleep and had a long drive through France the following morning.

2026-05-04 via Nuitee
B
Bianca couple de
9
Pros:

Hotel mit viel Charme und perfekter Lage. Wir hatten ein Zimmer mit Balkon. Unser Zimmer war gute ausgestatten und sauber. Das Personal immer freundlich und zuvorkommend.
Vom Hotel aus kommt man mit dem Bus /Bahn (ca. 10 Minuten entfernt) überall hin.

Cons:

Parken ist etwas schwierig. Ca. 10 Minuten entfernt gibt es einen kostenfreien Parkplatz. Wir waren in der Vorsaison dort und hatten Glück bei der Parkplatz suche. In der Hochsaison könnte es schwierig werden. Vor der Tür kann mann nur 3 Stunden parken.

2026-05-04 via Nuitee
Z
Zelvyte solo_traveller gb
8
Pros:

New bed mattress

2026-05-03 via Nuitee