The Southcliff Hotel

Hotels
•
OYO Rooms
6.4 (1549 reviews)
22-26 The Leas , Folkestone , gb

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Children allowed

Facilities

Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1549 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
C
Colin • couple • gb
7
Always a pleasure to stay great location
Pros:

Quirky

Cons:

No breakfast

2026-03-03 • via Nuitee
D
Deborah • couple • gb
8
Great stay
Pros:

Huge room with big windows for lots of natural light. Fantastic location. Everything you need for a short stay.

Cons:

Shower pressure not great

2026-03-03 • via Nuitee
S
Sarah • couple • gb
10
Short stay
Pros:

Friendly staff,very clean room

Cons:

Maybe couple more pillows

2026-03-02 • via Nuitee
S
Sarah • couple • gb
10
2026-03-02 • via Nuitee
K
Kelly • couple • gb
10
2026-03-02 • via Nuitee
J
john • couple • gb
6
Good thanks
Pros:

Everything, good location. We have been using it for a few years ,always enjoyed our stay

Cons:

Be nice when they get breakfast up and running

2026-03-01 • via Nuitee
A
Andrew • solo_traveller • fr
10
A pleasure to be back at the Southcliff
Pros:

Very comfortable rear-facing room with bay window. Very friendly and helpful staff

Cons:

Rien

2026-02-27 • via Nuitee
D
Daniel • couple • gb
2
Disappointed
Pros:

Nothing

Cons:

Everything

2026-01-31 • via Nuitee
A
Alan • solo_traveller • gb
8
2026-01-30 • via Nuitee
D
Drosiadis • couple • gb
1
These hotels should not appear on this platform.
Pros:

Nothing that we liked and won’t put the basic standard like heat and hot water as “likes”

Cons:

Smell of damp won’t let you sleep.
Prison beds are probably more comfortable.
Lift was not working.
Carpet had an inch of dirt.
The room was dirty.
Furniture was at least 20-30 years old.
The room was not level, it was inclined!!
People in and out the rooms all night…not the hotel guest type people going by their phone conversations clearly heard. Did not feel safe.

2026-01-28 • via Nuitee
J
Joseph • solo_traveller • gb
8
Pros:

Nicely decorated room in a nice part of town

Cons:

Sea view better than out the back (although useful to have a clock.) Missed having the balcony this time.

2026-01-27 • via Nuitee
P
P7873XVanthonyl • Friends getaway
2
Yet another of Folkestone let down!
Pros:

Over expensive drinks and very out dated 70's looking decor..... The good staff have long gone since they housed migrants...

2026-01-25 • via Tripadvisor
G
Geoffrey • solo_traveller • gb
5
2026-01-19 • via Nuitee
A
Arjan • couple • nl
3
Vergaande glorie
Pros:

Locatie mbt dover

Cons:

Slecht bed

2026-01-19 • via Nuitee
D
Dave • extended_group • gb
3
Hotel is in poor physical condition
Pros:

No breakfast on offer

Cons:

Old run down building

2026-01-19 • via Nuitee
B
Brenda • couple • gb
8
The staff were friendly and the hotel was spotless
Pros:

There was no meal deals offered at this hotel.We were seeing a show at the Lees so it was an ideal location.

Cons:

Having a chose to purchase breakfast

2026-01-19 • via Nuitee
M
Merzak • extended_group • gb
2
2026-01-19 • via Nuitee
A
Ann • couple • gb
4
Won't be booking there again
Pros:

It was very disappointing
The outside of the property is very disappointing

Cons:

The state of the outside of the property and nowhere to eat Also rooms and especially the beds need updating

2026-01-19 • via Nuitee
E
Emilija • couple • gb
8
We had a lovely stay
Pros:

We were coming down to Folkstone for a weding. The property was a little outdated, but it did give a lovely charme to the place, a vintage and cozy feel. The location was really good.

Cons:

The shower presure was not great, and maybe a bit pricy, but we did book last minute.

2026-01-19 • via Nuitee
N
Nuria • solo_traveller • es
4
Pros:

the location is great

Cons:

I had a booking with a double bed and they overbooked the hotel, giving me a twin room instead. Their wifi was not working and the staff blamed it saying it was my apple laptop. The towels were not really clean and the stuff were not kind. I would not recommend this hotel.

2026-01-19 • via Nuitee