The Southcliff Hotel

Hotels
•
OYO Rooms
6.4 (1564 reviews)
22-26 The Leas , Folkestone , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Old mattresses
No heating
Limited facilities

Categories

Cleanliness
5.11
Multiple mentions of issues such as bed bugs and lack of proper heating contribute to a lower score.
Service
7.58
Generally positive feedback about staff friendliness, but noted some disappointment in service experience.
Location
8.12
Repeated praise for the hotel's location being great, with specific mentions of proximity to attractions.
Room Quality
5.57
Concerns over old mattresses and cold rooms have impacted this rating.
Amenities
6.1
Facilities are limited and concerns over heating in the rooms.
Value for Money
6.56
Mixed feelings about value; some reviews pointed out that the price did not match the quality.
Food and Beverage
6.11
Breakfast was not available and dining facilities were poor.
Overall Experience
6.08
Overall experience is mixed; good aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Stunning Views of the English Channel
Located on The Leas Promenade, The Southcliff Hotel offers breathtaking views of the English Channel. The rooms feature modern amenities including free high-speed Wi-Fi, tea/coffee facilities, and private balconies in some rooms.

Live Music at The Blue Martini Bar
Enjoy live music at The Blue Martini Bar, adding a touch of entertainment to your stay. The stylish bar is the perfect spot to unwind and socialize after a day of exploring Folkestone.

Convenient Location
With a short walk to the sandy beach, close proximity to the Folkestone Harbour, and easy access to transportation hubs, Southcliff Hotel is the ideal choice for travelers looking to explore the beauty of Folkestone.

Experience a delightful stay at The Southcliff Hotel - Book now for an unforgettable seaside getaway.

Important information:

To ensure a smooth arrival and comfortable stay, please be aware of the following:

Property Access: Please note that there are several steps leading up to the main entrance of our property. Additionally, the elevator providing access to the guest rooms is not able to accommodate full-size wheelchairs.

Payment Policy: We kindly inform you that cash payments are not accepted at our hotel.

Late Arrival Procedure: If your check-in time will be after 11:00 PM, we request that you contact the hotel before 10:00 PM on your arrival day to let us know. If prior notification is not received by 10:00 PM, a late check-in charge of up to £50 may be applied, at the hotel's discretion.

Dining Update: Our restaurant is currently undergoing refurbishment and will be closed. This means we will not be serving breakfast or any other food items during this time.

Our front of house team is here to assist you with any questions or concerns you may have, so please feel free to reach out. Thank you for your understanding and patience as we make these improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1564 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.08
M
Marina • couple • gb
10
2026-03-28 • via Nuitee
C
Charlotte • couple • gb
4
Is ok if your getting the shuttle
Pros:

Was a good location for the euro tunnel and was cleaned to an ok standard

Cons:

I booked a double room and got a twin, didn’t say anything and was one night with an early start for the shuttle. The member if staff checking us in made us feel very weird as he just kept going on about smoking constantly even though we don’t smoke. I get saying it once as it’s a policy but he said it at least 5 times and constantly said they’d call the police even after I said I understand but we don’t smoke

2026-03-27 • via Nuitee
O
Onur • solo_traveller • gb
7
2026-03-24 • via Nuitee
R
Russell • couple • gb
6
Stay was great very convenient fo the lead Cliffe hall
Pros:

Location

Cons:

Needs a good update

2026-03-22 • via Nuitee
A
anthony • couple • gb
8
Pros:

Excellent location and balcony was great view

2026-03-21 • via Nuitee
P
Petq • family_with_children • bg
9
2026-03-20 • via Nuitee
W
Wendy • family_with_children • gb
6
Ideal for our needs and good value.
Pros:

We didn't have breakfast
The location was perfect

Cons:

Even though the bathroom was small a few shelves would have been good to put our toiletries on.

2026-03-19 • via Nuitee
V
Vieira • couple • it
9
Pros:

O quarto Muito limpo e confortável. Adorei o lugar.

Cons:

Tudo certo

2026-03-17 • via Nuitee
A
anna • family_with_children • gb
8
Pros:

Very refreshing to find a cheap, clean, warm place to stay in a beautiful location. We didnt need any frills, just decent budget accommodation. Staff were very friendly, helpful and welcoming. I highly recommend

Cons:

Nothing. I have no complaints at all. For the money it was everything I expected.

2026-03-15 • via Nuitee
I
Ian • couple • gb
8
2026-03-14 • via Nuitee
H
hunter • couple • gb
8
On arrival we were met in reception by a lovely lady. The room was clean and tidy. Very basic but perfect for our needs
Pros:

Perfect location for Leas Cliff Hall.

Cons:

Everything was ok.

2026-03-13 • via Nuitee
A
Alejandra • couple • us
8
Comfortable place to stay if you need to take the Euro Tunnel and want to be next to the ocean.
Pros:

Southcliff Hotel is located right next to the English Channel. Right across the street is a walkway that takes you down to the beach. The picture you see on this place is old. The hotel has not been painted in a while. The place is old and our room was quite large which was nice had several radiators that kept the room really warm. The bed was comfortable. The shower was warm but water came out sparsely. The bathroom was large. The staff were very friendly and helpful. They accept dogs. I paid an extra 20 pounds.

Cons:

There is a smell to the carpet. I think they need to replace or clean the carpet more often.

2026-03-08 • via Nuitee
D
Deborah • couple • gb
8
Great stay
Pros:

Huge room with big windows for lots of natural light. Fantastic location. Everything you need for a short stay.

Cons:

Shower pressure not great

2026-03-03 • via Nuitee
C
Colin • couple • gb
7
Always a pleasure to stay great location
Pros:

Quirky

Cons:

No breakfast

2026-03-03 • via Nuitee
K
Kelly • couple • gb
10
2026-03-02 • via Nuitee
S
Sarah • couple • gb
10
Short stay
Pros:

Friendly staff,very clean room

Cons:

Maybe couple more pillows

2026-03-02 • via Nuitee
S
Sarah • couple • gb
10
2026-03-02 • via Nuitee
J
john • couple • gb
6
Good thanks
Pros:

Everything, good location. We have been using it for a few years ,always enjoyed our stay

Cons:

Be nice when they get breakfast up and running

2026-03-01 • via Nuitee
A
Andrew • solo_traveller • fr
10
A pleasure to be back at the Southcliff
Pros:

Very comfortable rear-facing room with bay window. Very friendly and helpful staff

Cons:

Rien

2026-02-27 • via Nuitee
D
Daniel • couple • gb
2
Disappointed
Pros:

Nothing

Cons:

Everything

2026-01-31 • via Nuitee