Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room size inconsistency

Categories

Cleanliness
7.6
The trash hasn't been taken out for 3 days, which is concerning.
Service
9.1
Staff were polite and helpful throughout the stay.
Location
9.6
Location is superb, very close to Shinjuku station and other amenities.
Room Quality
8.1
Rooms are functional but some were noted to be small.
Amenities
8.6
Good amenities with a well-stocked lobby and good breakfast.
Value for Money
8.1
Overall, fair value but higher prices noted during the festive season.
Food and Beverage
8.6
Breakfast was appreciated and several dining options were available.
Overall Experience
9.1
Generally very positive experiences reported, with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:25

Property Description

Central Location and Convenience
Hotel Sunroute Plaza is ideally situated in central Shinjuku, just minutes away from major train stations, making it the perfect base for exploring the city.

Comfortable and Well-Equipped Rooms
Experience a peaceful stay in our soundproofed rooms featuring modern amenities such as satellite TV, free WiFi, and essential facilities like a refrigerator and flat-screen TV.

Dining and Services
Indulge in a delightful culinary experience at Trattoria Villazza offering a variety of Western and Italian dishes. Our hotel also provides convenient services including luggage storage, dry cleaning, and a 24-hour front desk for your comfort.

Book your stay at Hotel Sunroute Plaza now for a memorable and hassle-free visit to Shinjuku!

Important information:

All guest rooms are nonsmoking, but guests can smoke in the designated smoking area on site.

Please note that there will be a power outage due to electrical equipment inspection of the facility on 06/05/26 from 12:00 to 20:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.6
Based on 16538 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.6
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 9.1
G
Gabriela couple br
10
2026-08-23 via Nuitee
S
Salvador solo_traveller ca
10
Pros:

Everything quite honestly.

2026-08-22 via Nuitee
R
ROBERTA solo_traveller it
9
2026-08-22 via Nuitee
A
Andrea couple it
8
Pros:

La posizione ed i tanti servizi a disposizione

Cons:

Camere un po’ piccole

2026-08-22 via Nuitee
J
JOHANNA ANDREA couple co
10
2026-08-22 via Nuitee
S
Silvia couple it
7
Camere non da standard europeo
Pros:

Buona posizione e colazione internazionale

Cons:

Camere molto piccole, con moquette ovunque e un cattivo odore costante

2026-08-22 via Nuitee
G
giulia couple ky
9
2026-08-22 via Nuitee
G
giulia couple ky
9
2026-08-22 via Nuitee
R
Robert couple au
8
Pros:

Great location

Cons:

Small room

2026-08-22 via Nuitee
G
giulia couple ky
9
2026-08-22 via Nuitee
C
Christopher extended_group de
9
Our go-to on Tokyo trips.
Pros:

Location was fantastic, bus that goes directly to hotel, book in advance on line, the hotel can help with link. Right next to major train junction and a short taxi ride to Tokyo station for long distance trains. Staff are always great, strict about check in time but will keep luggage while you explore. Second stay, will stay again.

Cons:

The space in the room was fairly minimal, I mentioned it because it may be important for other people, but for us, we spent 95% of our time outside the room, did not make a difference to us.

2026-08-22 via Nuitee
R
Rose An couple es
10
Cons:

La cama y las almohadas

2026-08-22 via Nuitee
K
Koon Yee couple gb
8
2026-08-22 via Nuitee
D
Dalia solo_traveller il
10
2026-08-22 via Nuitee
C
camilla couple it
9
2026-08-22 via Nuitee
I
Isabelle extended_group dk
10
2026-08-21 via Nuitee
M
MIRIAM family_with_children es
6
2026-08-21 via Nuitee
M
MERITXELL couple es
10
2026-08-21 via Nuitee
L
LUDIVINE solo_traveller fr
9
Pros:

Calme, proche de la gare de Shinjuku
Literie confortable

2026-08-21 via Nuitee
M
MERITXELL couple es
10
2026-08-21 via Nuitee