The Western Hotel

Hotels
8.2 (3916 reviews)
33 Prospect Hill, Eyre Square , Galway , ie

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Excellent food
Cons:
Heating issues
Shower curtains
Noise from elevator

Categories

Cleanliness
7.83
Rooms and public areas were clean and well kept; however, issues with heating were reported.
Service
8.6
Best staff ever! Everyone was super friendly and couldn't do enough to help.
Location
8.54
Perfect location close to the city center and public transport.
Room Quality
8.09
Rooms were comfortable and of good size, upgrades available.
Amenities
7.92
Hotel is being renovated; amenities are generally good but with some room improvements needed.
Value for Money
7.88
Good value considering location and quality of service.
Food and Beverage
8.43
Great breakfast and lunch, recommended dining at the restaurant.
Overall Experience
8.3
Overall, a very positive experience with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:16

Property Description

Charming Family-Run Hotel in the Heart of Galway

Georgian Style Meets Modern Comforts
The Western Hotel, housed in three Georgian buildings, seamlessly blends old-world charm with contemporary amenities. From spacious en-suite rooms to free on-site parking, guests can enjoy the best of both worlds during their stay.

Culinary Delights and Cozy Bar Atmosphere
Indulge in freshly cooked breakfasts and delicious 3-course evening meals at the hotel's restaurant, featuring fine local produce. Unwind in the cosy bar with a fine selection of drinks and traditional Irish music nights, creating a warm and inviting atmosphere for guests to relax and socialize.

Convenient Location and Access to Snap Fitness Gym
With valet parking available and proximity to major attractions like the Bold Art Gallery and Galway Shopping Center, guests can explore the city with ease. Additionally, the option to access the Snap Fitness gym adds a touch of wellness to your stay.

Book now to experience the perfect blend of tradition and modernity at the Western Hotel in Galway.

Important information:

Please note that for bookings of 4 rooms or more, the payment options and cancelation policies are different. The required deposit is 50% at the time of booking and a further 50% deposit is required at least 2 weeks prior to arrival. The property will contact guests shortly after booking to confirm the procedure, along with details regarding the security deposit required upon arrival.

The Western Hotel offers free underground Valet Car Park for all guests.

Guests checking into CityPoint Apartments are also asked to arrive for their check-in to The Western Hotel. They will be given further instructions at reception.

Please note, guests are not permitted to bring visitors to the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GWY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 3916 reviews
Cleanliness: 7.83
Service: 8.6
Location: 8.54
Room Quality: 8.09
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.3
D
Donald • couple • ca
7
Cons:

Staff seemed unhappy. Manger was rude to me for having my feet up on what I thought was an ottoman

2026-06-19 • via Nuitee
V
Vanessa • solo_traveller • ie
8
2026-06-19 • via Nuitee
J
Jordan • solo_traveller • ie
8
2026-06-19 • via Nuitee
M
Malcolm • couple • gb
8
Great stay in Galway but didn’t like the extra charge for some hot drinks with breakfast
Pros:

Great location, helpful staff, nice relaxed bar and good food.

Cons:

Additional charge at breakfast for ‘speciality’ coffee E.g. latte or hot chocolate. Totally ludicrous!

2026-06-18 • via Nuitee
H
Horst • couple • de
7
Insgesamt empfehlenswert
Pros:

Lage des Hotels. Kostenloses Parken mit Valet-Service, wenn die hauseigene Tiefgarage voll ist. Gutes Essen. Schöne Bar

Cons:

Keine Ablagemöglichkeiten im Bad. Leider sind die Flure der Stockwerke nicht auf gleichem Level, sodass immer wieder Zwischenstufen zu bewältigen sind.

2026-06-18 • via Nuitee
F
Fernando Jose • solo_traveller • ar
9
2026-06-17 • via Nuitee
T
Tyler • solo_traveller • us
10
Overall very nice stay. Very clean.
Cons:

Staff was not very friendly. Did NOT like the smell of the diffuser in the lobby.

2026-06-17 • via Nuitee
J
judy • couple • us
9
Pros:

easy walk to everything. able to park onsite

2026-06-17 • via Nuitee
N
Nedra • couple • us
8
Great value and location
Pros:

Clean and good location

2026-06-16 • via Nuitee
W
Wolfgang • couple • at
8
2026-06-15 • via Nuitee
C
cristina barbero • solo_traveller • it
9
2026-06-15 • via Nuitee
S
Stephen • solo_traveller • gb
8
Pros:

Location and cleanliness

Cons:

Poor shower

2026-06-13 • via Nuitee
R
Ross • couple • au
9
2026-06-13 • via Nuitee
P
Pirjo • extended_group • fi
10
Erinomainen sijainti.
Pros:

Huone oli siisti ja hotellin sijainti paras mahdollinen.

Cons:

Aamiainen suppea ja todella hidas palvelu.

2026-06-12 • via Nuitee
M
Margit • extended_group • de
9
2026-06-12 • via Nuitee
M
Michael • couple • us
10
2026-06-10 • via Nuitee
K
karl • extended_group • at
8
2026-06-09 • via Nuitee
A
Anat • extended_group • il
8
Good and central place
Pros:

The place is great. The room is comfortable. Nice atmosphere

Cons:

There is no safe or fridge in the room. There was no iron, and there aren't enough power outlets for charging

2026-06-08 • via Nuitee
M
Miguel • couple • il
5
בסדר
Pros:

המיקום מעולה, קרוב למרכז החיים של העיר, נקי

Cons:

ביקשנו חדר שקט, נתנו לנו חדר על הצומת, לא הצליחו לשנות. אין אביזרים במקלחת, חדר מאד קטן. ארוחת בוקר לא שווה את המחיר.

2026-06-07 • via Nuitee
D
Deborah • family_with_children • us
10
Modern, clean, comfortable, conveniently located hotel that accommodated our family of six.
Pros:

Beautiful clean well-located convenient hotel.
We had family come into town and meet us at hotel to walk around Galway for the day. There was a cozy room between the restaurant and bar that accommodated our meet up for tea and coffee at the beginning and end of our day.

Cons:

AC

2026-06-05 • via Nuitee