Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Hotels
Independent
8.6 (125 reviews)
2A. Ave Sur Pte # 826, Tuxtla Gutierrez, CHIS, 29000 , Tuxtla Gutierrez , MX

Facilities

Free breakfast
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Noise issues
Basic room quality
Breakfast could be improved

Categories

Cleanliness
8.43
Clean facilities were mentioned positively, but additional maintenance needed.
Service
9.4
The staff are consistently described as very friendly and accommodating.
Location
8.94
Good location near the plaza and public spaces.
Room Quality
7.89
Rooms described as basic with some noise issues from outside.
Amenities
8.42
Breakfast is adequate but not exciting; basic amenities are provided.
Value for Money
8.38
Some find the price not in line with room quality.
Food and Beverage
8.43
Breakfast included is simple, but enjoyable when time allows.
Overall Experience
8.9
Overall positive experience emphasized by the staff's service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:14

Property Description

Experience the perfect blend of comfort and convenience at Hotel Del Carmen en el centro de Tuxtla Gutiérrez, located just steps away from iconic attractions.

Exceptional Amenities
Relish in a complimentary cooked-to-order breakfast each morning, stay connected with our high-speed wireless internet, and unwind in well-appointed guest rooms featuring satellite TV and modern conveniences.

Convenient Services
Our dedicated concierge team is always on hand to make your stay seamless, offering airport shuttle services, express check-out, and access to a fully-equipped business center for your professional needs.

Stunning Location
Immerse yourself in the local culture with nearby attractions including Museo de la Marimba and San Marcos Cathedral, both just a short stroll away, making it easy for you to explore Tuxtla Gutiérrez.

Don’t miss out—book your stay with us today and elevate your travel experience!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 125 reviews
Cleanliness: 8.43
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.9
G
GABRIELA
10
Pros:

Ningún

2025-10-05 via Nuitee
U
Ulises
10
Pros:

I had a really good stay here. The room was spotless and well looked after, and the shower had great water pressure, which was a big plus. The staff were friendly and welcoming, making the whole experience more pleasant.

Breakfast was included – it was fairly simple, but more than enough to start the day. Overall, a comfortable stay with good value for money. I’d happily come back.

2025-10-01 via Nuitee
F
Fernando
10
Pros:

Todo bien

2025-09-20 via Nuitee
C
Carlos E
6
Pros:

El desayuno que incluye es sencillo, para un dia esta bien. Ubicación es buena, cerca del centro y parque de la marimba. La atencion del personal es muy buena. La habitación es sencilla. Pienso no esta acorde al precio. El ruido que se escucha de afuera y de otras habitaciones es excesivamente incomodo.

2025-09-14 via Nuitee
O
Oscar
10
Pros:

Muy buen hotel

2025-09-05 via Nuitee
L
Luis Fernando family
8
Pros:

Un hotel recomendable para 1 o 2 noches máximo, muy buen servicio de los empleados, pero muy rústico el hotel

2025-09-02 via Nuitee
M
Moises partner
8
Pros:

La amabilidad de shu personal

2025-08-19 via Nuitee
M
Mary
10
Pros:

i have stayed at the Hotel del Carmen annually for many years on my trips to another location in Chiapas. They are always welcoming. When my schedule permits, I enjoy their breakfast.

2025-08-07 via Nuitee
G
GABRIEL family
10
Pros:

Muy bien ubicado a sólo unas cuadras de la plaza la marimba , el personal muy amable y las instalaciones muy limpias

2025-08-01 via Nuitee
M
MAURICIO partner
10
Pros:

sin comentarios negativos

2025-08-01 via Nuitee
B
Beatriz family
8
Pros:

It needs new blanquets

2025-07-31 via Nuitee
V
Victor Manuel
8
Pros:

El hotel está como tranquilo para descansar el personal accesible y amable

2025-07-28 via Nuitee
M
Mauselio
10
Pros:

Execelente

2025-07-24 via Nuitee
E
Esmeralda
10
Pros:

Lo súper recomiendo el personal súper amable el cuarto todo bien 10/10

2025-07-22 via Nuitee
M
Margarita
10
Pros:

Hotel muy recomendable

2025-07-07 via Nuitee
A
Ana partner
10
Pros:

Muy amable el personal, el hotel muy limpio y rico el desayuno, muy considerados y conscientes.

2025-07-05 via Nuitee
C
Celestino
8
Pros:

overall very good service. attentive staff and very friendly.

2025-07-03 via Nuitee
J
Juana Angélica partner
6
Pros:

No me gusto el desayuno que ofrecen, ya que no tiene opciones y siempre dan lo mismo, huevo revuelto, frijoles y chilaquiles muy malos, de hecho el ultimo dia de nuestra estancia a mi acompañante y ami nos hizo mucho daño el desayuno, algo estaba malo, el desayuno (no lo recomiendo)

2025-07-01 via Nuitee
A
Aracely partner
10
Pros:

El hotel es muy bonito, está muy céntrico y super cerca del parque de la marimba, ed acogedor

2025-06-19 via Nuitee
M
Margarita family
10
Pros:

Excelente hotel, súper bien las habitaciones, el servicio, el desayuno, el personal, todo está de 100. Recomendaría este hotel sin dudarlo.

2025-06-18 via Nuitee