Hotel del Carmen, en el Centro- DESAYUNO Incluido !

Hotels
8.8 (954 reviews)
2a Avenida Sur Poniente 826 , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Central location
Very clean facilities
Attentive and friendly staff
Included breakfast (generally tasty)
Comfortable beds
Good value for money
Cons:
Very small rooms / limited space
Thin walls / noise from other guests
Limited breakfast variety or availability late in service
No on-site parking
Poor/slow internet
Narrow bathrooms / privacy issues for ground-floor rooms

Categories

Cleanliness
9.5
Multiple reviews explicitly note rooms and facilities are very clean and well maintained; housekeeping praised.
Service
9.4
Staff repeatedly described as attentive, friendly and helpful in reviews; good customer interactions mentioned several times.
Location
9.6
Location is consistently highlighted as central and excellent, close to attractions and convenient for walking.
Room Quality
7.2
Multiple reports of very small rooms, thin walls/noise issues, narrow bathrooms and window/privacy problems; some rooms suit short stays only.
Amenities
7.3
Complaints about lack of parking, poor internet, no minibar and occasional missing items (hairdryer initially); basic TV and hot water work well.
Value for Money
9
Guests mention good value and positive price-quality relationship, especially given included breakfast and central location.
Food and Beverage
8.9
Breakfast is frequently described as good, tasty and sufficient, but some guests note limited variety or items running out at end of service.
Overall Experience
9.5
Overall impressions are positive: comfortable stay, excellent location and friendly staff outweigh shortcomings for most guests, though noise and small rooms are recurring negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:46

Property Description

Centrally Located Property with Complimentary Breakfast

Comfortable Rooms and Suites

Hotel del Carmen, en el Centro- DESAYUNO Incluido! is situated in the heart of Tuxtla Gutierrez, offering easy access to Marimba Park and Guadalupe Church. Enjoy a relaxing stay in air-conditioned rooms and suites equipped with modern amenities and cozy seating areas.

Delicious Dining Options and Nearby Restaurants

Start your day with a delicious buffet breakfast at La Pradera restaurant and savor traditional dishes for lunch and dinner. Explore the vibrant culinary scene around the hotel with numerous dining options just a stroll away at Tuxtla Gutierrez's Main Square.

Convenient Services and Tour Desk

Benefit from convenient services such as free Wi-Fi, on-site parking, room service, laundry facilities, and a tour desk to help you make the most of your stay. Don't miss the chance to visit Cañón del Sumidero National Park, just 20 km away. Book now for a memorable experience at Hotel del Carmen!

Important information:

A buffet breakfast is offered in the hotel’s restaurant.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

8.8
Based on 954 reviews
Cleanliness: 9.5
Service: 9.4
Location: 9.6
Room Quality: 7.2
Amenities: 7.3
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 9.5
E
Ester Bausells • solo_traveller • es
9
Pros:

Estava molt ben situat i tot molt net

Cons:

res.

2026-08-27 • via Nuitee
M
MCarmen • family_with_children • es
7
Comodo y situado.
Pros:

El hotel era muy comodo y esta bien situado.

Cons:

Nada, todo perfecto.

2026-08-26 • via Nuitee
S
Santiago • solo_traveller • mx
10
Pros:

La habitación

Cons:

El desayuno un poco limitado en opciones

2026-08-24 • via Nuitee
I
Iracema • solo_traveller • mx
10
Pros:

La comodidad de la cama

Cons:

El baño del salon es muy pequeño

2026-08-24 • via Nuitee
C
Claudia • extended_group • mx
6
2026-08-21 • via Nuitee
G
Gaspar Alfonso • extended_group • mx
9
Me volvería a quedar :)
Pros:

E encuentra muy cerca del parque de la marimba, por lo que en las noches uno puede salir a relajarse sin tanto movimiento, solo con caminar 2 cuadras ya puedes estar ahí :), tambien quedan cerca varios peustos de comida así como farmacias.

2026-08-16 • via Nuitee
G
Giampiero • family_with_children • it
10
ottimo
Pros:

hotel molto caratteristico ,stanza nn grandissima ma con tutto ciò che serve . Anche la colazione inclusa è stata apprezzata

Cons:

nulla che nn andava

2026-08-15 • via Nuitee
G
García • solo_traveller • mx
10
Pros:

Los desayunos variados con buen sazón.
La limpieza de la habitación.
La buena atención del personal en general, desde la recepción.

2026-08-14 • via Nuitee
M
Massimo • extended_group • it
9
Molto bene
Pros:

Struttura molto carina, personale gentile e disponibile.

2026-08-12 • via Nuitee
L
Lourdes • extended_group • us
1
Espantosa
Pros:

Absolutamente nada

Cons:

La hubicacion del hotel. Nada que ver con las fotos que nos vendieron en línea.

2026-08-12 • via Nuitee
A
Ana • extended_group • us
1
We did not stay at all. We moved to another hotel.
Pros:

The location of the hotel. And it was not at all the pics that we saw on internet

Cons:

Horribles customer service

2026-08-12 • via Nuitee
R
Rosa • solo_traveller • mx
8
Pros:

Su ubicación y buen desayuno y trato de su personal

Cons:

Las luces encendidas por la noche y el ruido de las personas muy tarde por la noche o muy temprano (madrugada)

2026-08-09 • via Nuitee
W
Winfried • extended_group • ch
10
2026-08-08 • via Nuitee
J
JORGE FIDEL • solo_traveller • mx
8
Pros:

Lo céntrico

Cons:

La primera imprecion

2026-08-05 • via Nuitee
F
Fabio • couple • it
6
Pros:

Ottima posizione, buona colazione tipica

Cons:

La stanza non rispecchiava la prenotazione: abbiamo dovuto chiedere più volte un asciugacapelli, inizialmente ci è stato detto che non era possibile averlo dopo aver fatto notare che rientrava tra i servizi della camera siamo riusciti ad averne uno.
La stanza è molto piccola e l’unica finestra dava direttamente sulla sala della colazione per cui aprendola non avremmo avuto privacy. Inoltre le stanze hanno pareti molto sottili e si sente praticamente qualsiasi rumore esterno alla stanza.

2026-08-02 • via Nuitee
C
Christoph • solo_traveller • de
8
Guter Zwischenstopp
Pros:

Zentral gelegen

Cons:

Parkplatz 2 Blocks entfernt

2026-07-21 • via Nuitee
S
Samuel Gilberto • solo_traveller • mx
8
HOTEL BUENO
Pros:

Personal atento.
Habitación limpia y con espacio suficiente
Agua caliente todo el tiempo
Buena cama
Buen servicio de TV
Desayuno suficiente y muy bueno

Cons:

Internet pésimo
No cuentan con estacionamiento
Que el área de desayuno esta frente a las habitaciones de la planta baja y eso afecta la intimidad de las personas que están en esas habitaciones

2026-07-19 • via Nuitee
H
hernandez ramirez • solo_traveller • mx
10
9.5
Pros:

Comodidad

Cons:

En la habitación que nos tocó había cama matrimonial y una individual, cuando reserve , quería 2 matrimoniales

2026-07-17 • via Nuitee
A
Ana Sylvia • solo_traveller • us
8
Pros:

Location - clean room

Cons:

No minibar - no variety on the breakfast -

2026-07-14 • via Nuitee
J
Jazz • solo_traveller • mx
9
Pros:

Muy limpio y bonito

Cons:

Desayuno limitado en variedad.

2026-07-12 • via Nuitee