Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Hotels
•
Independent
8.6 (125 reviews)
2A. Ave Sur Pte # 826, Tuxtla Gutierrez, CHIS, 29000 , Tuxtla Gutierrez , MX
52-961-6123084

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Facilities

Free breakfast
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Noise issues
Basic room quality
Breakfast could be improved

Categories

Cleanliness
8.43
Clean facilities were mentioned positively, but additional maintenance needed.
Service
9.4
The staff are consistently described as very friendly and accommodating.
Location
8.94
Good location near the plaza and public spaces.
Room Quality
7.89
Rooms described as basic with some noise issues from outside.
Amenities
8.42
Breakfast is adequate but not exciting; basic amenities are provided.
Value for Money
8.38
Some find the price not in line with room quality.
Food and Beverage
8.43
Breakfast included is simple, but enjoyable when time allows.
Overall Experience
8.9
Overall positive experience emphasized by the staff's service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:14

Property Description

Experience the perfect blend of comfort and convenience at Hotel Del Carmen en el centro de Tuxtla Gutiérrez, located just steps away from iconic attractions.

Exceptional Amenities
Relish in a complimentary cooked-to-order breakfast each morning, stay connected with our high-speed wireless internet, and unwind in well-appointed guest rooms featuring satellite TV and modern conveniences.

Convenient Services
Our dedicated concierge team is always on hand to make your stay seamless, offering airport shuttle services, express check-out, and access to a fully-equipped business center for your professional needs.

Stunning Location
Immerse yourself in the local culture with nearby attractions including Museo de la Marimba and San Marcos Cathedral, both just a short stroll away, making it easy for you to explore Tuxtla Gutiérrez.

Don’t miss out—book your stay with us today and elevate your travel experience!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 125 reviews
Cleanliness: 8.43
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.9
L
Luis • solo_traveller • mx
9
Tranquila y cómoda.
Pros:

La atención del personal es excelente, la ubicación es en una zona muy tranquila y las habitaciones son cómodas.

2026-05-19 • via Nuitee
B
Bethsy • solo_traveller • mx
9
2026-05-19 • via Nuitee
M
Maria Guadalupe • extended_group • mx
9
Ideal para hospedarse .
Pros:

Desafortunadamente bajamos a las 10 y ya no alcanzamos algunos alimentos ya que nos confiamos de que nos dijeron que el servicio era de 7 a 11

Cons:

Que preparen un poco más de alimentos para que alcance para todos los huéspedes

2026-05-16 • via Nuitee
J
JOSE ANTONIO • solo_traveller • es
8
1 dia en Tuxtla
Pros:

La ubicación

Cons:

La habitación daba a un patio común donde servían el desayuno sin ser tampoco un gran problema

2026-05-09 • via Nuitee
F
Fabrizia • solo_traveller • it
8
Pros:

Letto comodo. Colazione buona. Disponibilità dello staff. Posizione centrale

Cons:

Camera al piano terra con finestra che affaccia su una sala con continuo passaggio di persone

2026-05-05 • via Nuitee
P
Paola • solo_traveller • mx
8
Cons:

El desayuno siempre es el.mismo y aburre todos los dias comer lo mismo, por eso paga uno mas para que no ande uno buscando donde desayunar

2026-05-04 • via Nuitee
D
Dnalford • solo_traveller • za
9
Perfect stay in Tuxtla Gutiérrez
Pros:

Well organised hotel
Location
Afternoon coffee
Stoing aircon

Cons:

Breakfast was a little limited

2026-05-03 • via Nuitee
D
Dnalford • solo_traveller • za
9
Perfect stay in Tuxtla Gutiérrez
Pros:

Well organised hotel
Location
Afternoon coffee
Stoing aircon

Cons:

Breakfast was a little limited

2026-05-03 • via Nuitee
A
Andres • solo_traveller • mx
10
2026-04-30 • via Nuitee
I
inclan bello • solo_traveller • mx
10
Pros:

exelente atencion

2026-04-29 • via Nuitee
M
Mariesa • couple • us
8
2026-04-28 • via Nuitee
D
Dariene • extended_group • us
10
2026-04-25 • via Nuitee
V
vargas sanchez • solo_traveller • mx
9
Pros:

A dos cuadras del parque de la marimba, muy cómodo, limpieza y el buffet muy rico

Cons:

Todo muy bien

2026-04-24 • via Nuitee
C
christian • family_with_children • mx
8
,
Pros:

Lugar acogedor

Cons:

.

2026-04-21 • via Nuitee
M
Maria • couple • mx
8
Es basico para una noche
Pros:

Me gusto la ubicación y es muy tranquilo para descansar, el personal es muy atento

Cons:

El desayuno no tenían suficiente comida para el numero de huéspedes , algunos ingredientes y variedad, el olor de la habitación y es muy pequeña

2026-04-20 • via Nuitee
L
LFUC • solo_traveller • fr
9
Confortable en ville
Pros:

Hotel pas loin du centre ville, ambiance familiale, bon accueil, personnel aimable.
Tout propre, bon petit déjeuner.

Cons:

Rien à signaler

2026-04-19 • via Nuitee
B
Bethsy • solo_traveller • mx
10
Me gustó
Pros:

Amabilidad y camas cómodas

Cons:

Todo fue bueno.
Me gustó

2026-04-19 • via Nuitee
M
Mitsumasa • couple • jp
8
It was reasonable for the location.
Pros:

We stayed a week ago and came back. Last time it was very cold in the room. We asked for blankets to avoid coldness. The rooms don’t have air-conditioner nor fans.
Breakfast was better this time yet it was a standard Mexican dishes with a few choice of bread. Good location. The buses run in front of Hotel to airport and to the ADO bus terminal.

Cons:

Breakfast was good and the room was warm.
全てが良かった。　Everything was good.

2026-04-19 • via Nuitee
M
Maria Carolina • solo_traveller • ar
5
Sólo una noche
Pros:

La ubicación del hotel me pareció intermedia, ni mala ni recomendable.
El personal de recepción fue muy amable.
No tomé desayuno porque me fui antes del horario en que lo servían.

Cons:

La habitación que me dieron, ubicada en la planta baja, era muy oscura y -si abrías las cortinas- se veía todo para adentro.
La puerta no dejaba de golpearse porque no cerraba bien. La única solución que me ofrecieron fue un taco hecho con papel y film de cocina, que no funcionó. Finalmente, lo resolví con una bolsa de tela que yo llevaba.

2026-04-12 • via Nuitee
G
Giovanna • couple • it
8
Buono
Pros:

Vicino al centro struttura storica
Gentilezza e disponibilità del
Personale

Cons:

Un po’ da rivedere

2026-02-28 • via Nuitee