Hotel del Carmen, en el Centro- DESAYUNO Incluido !

Hotels
8.8 (954 reviews)
2a Avenida Sur Poniente 826 , Tuxtla Gutiérrez , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Central location
Very clean facilities
Attentive and friendly staff
Included breakfast (generally tasty)
Comfortable beds
Good value for money
Cons:
Very small rooms / limited space
Thin walls / noise from other guests
Limited breakfast variety or availability late in service
No on-site parking
Poor/slow internet
Narrow bathrooms / privacy issues for ground-floor rooms

Categories

Cleanliness
9.5
Multiple reviews explicitly note rooms and facilities are very clean and well maintained; housekeeping praised.
Service
9.4
Staff repeatedly described as attentive, friendly and helpful in reviews; good customer interactions mentioned several times.
Location
9.6
Location is consistently highlighted as central and excellent, close to attractions and convenient for walking.
Room Quality
7.2
Multiple reports of very small rooms, thin walls/noise issues, narrow bathrooms and window/privacy problems; some rooms suit short stays only.
Amenities
7.3
Complaints about lack of parking, poor internet, no minibar and occasional missing items (hairdryer initially); basic TV and hot water work well.
Value for Money
9
Guests mention good value and positive price-quality relationship, especially given included breakfast and central location.
Food and Beverage
8.9
Breakfast is frequently described as good, tasty and sufficient, but some guests note limited variety or items running out at end of service.
Overall Experience
9.5
Overall impressions are positive: comfortable stay, excellent location and friendly staff outweigh shortcomings for most guests, though noise and small rooms are recurring negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:46

Property Description

Centrally Located Property with Complimentary Breakfast

Comfortable Rooms and Suites

Hotel del Carmen, en el Centro- DESAYUNO Incluido! is situated in the heart of Tuxtla Gutierrez, offering easy access to Marimba Park and Guadalupe Church. Enjoy a relaxing stay in air-conditioned rooms and suites equipped with modern amenities and cozy seating areas.

Delicious Dining Options and Nearby Restaurants

Start your day with a delicious buffet breakfast at La Pradera restaurant and savor traditional dishes for lunch and dinner. Explore the vibrant culinary scene around the hotel with numerous dining options just a stroll away at Tuxtla Gutierrez's Main Square.

Convenient Services and Tour Desk

Benefit from convenient services such as free Wi-Fi, on-site parking, room service, laundry facilities, and a tour desk to help you make the most of your stay. Don't miss the chance to visit Cañón del Sumidero National Park, just 20 km away. Book now for a memorable experience at Hotel del Carmen!

Important information:

A buffet breakfast is offered in the hotel’s restaurant.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

8.8
Based on 954 reviews
Cleanliness: 9.5
Service: 9.4
Location: 9.6
Room Quality: 7.2
Amenities: 7.3
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 9.5
M
michelle • couple • it
10
2026-10-24 • via Nuitee
N
Neera • extended_group • au
9
Pros:

Really friendly reception and staff who went over and above with helping us. Comfy beds.

Cons:

Bathrooms need an upgrade but the rooms were clean.

2026-10-22 • via Nuitee
S
Samuel Gilberto • couple • mx
9
HOTEL BBB
Pros:

Eficiencia Eficacia limpieza servicios completos y funcionando correctamente

Cons:

No hay estacionamiento. Se puede dejar el coche en la calle es seguro, pero no es cómodo. Como el desayuno se sirve en el patio molesta el ruido a los huéspedes. Y los de las habitaciones también intimidad al estar tan cerca de los que desayunan

2026-10-22 • via Nuitee
L
Leslie • solo_traveller • us
10
Pros:

Very comfortable and well located.

2026-10-22 • via Nuitee
J
Jonathan • couple • be
8
Pros:

Heel vriendelijk personeel en goede bedden en douche.

Cons:

Ontbijt is in orde maar redelijk beperkt, of iets meer afwisseling.

2026-10-20 • via Nuitee
L
Lic. Julio César • couple • mx
9
Pros:

Bien.

Cons:

No me dieron espacio en el estacionamiento.

2026-10-18 • via Nuitee
I
Israel • extended_group • mx
9
2026-10-12 • via Nuitee
H
Helena_cp • solo_traveller • es
8
Pros:

La ubicació, el personal i que és un lloc amb cert encant.

Cons:

Les habitacions no estan mass ben aïllades i si hi ha soroll a les zones comunes molesta per dormir

2026-10-11 • via Nuitee
L
Laura • family_with_children • us
9
2026-09-17 • via Nuitee
T
Tirso • couple • us
10
Muy acojedor y tranquilo
Pros:

Todo en general

2026-09-15 • via Nuitee
P
pablo • couple • cl
8
2026-09-15 • via Nuitee
T
Tirso • couple • us
10
2026-09-15 • via Nuitee
M
May0y01010 • solo_traveller • mx
10
Pros:

Excelente limpieza e instalaciones funcionales bien cuidadas, Excelente ubicación y calidad precio.,

Cons:

Problema externo al Hotel, pero la agencia de viajes que manejan nos dejo mal en cuanto al tour que reservamos, nos cancelaron sin avisar.

2026-09-09 • via Nuitee
S
Susan • solo_traveller • mx
10
2026-09-08 • via Nuitee
S
Stefschoen • solo_traveller • de
4
Ausblick Wand, Lärm und kalte chilaquiles
Pros:

Sauberkeit

Cons:

Frühstück: kalte chilaquiles mit kalten Bohnen.
Lärm: wir haben in unserem Zimmer unser eigenes Wort kaum verstanden, so laut war eine Veranstaltung direkt über uns. Wohlgemerkt Veranstaltung im gleichen Hotel. Warum vermietet man dieses Zimmer wissentlich? Beschwerde hat nichts geholfen. Saßen weiter untätig an der Rezeption.
Ausblick: Fenster auf Wand 1m entfernt.

2026-09-07 • via Nuitee
T
Toño • solo_traveller • mx
10
Sugerencia
Pros:

Esta muy céntrico y cuenta con un buen estacionamiento con portón

Cons:

Una sugerencia cambiar el tipo de toallas por unas más suaves

2026-09-05 • via Nuitee
L
Leticia • couple • us
8
Hotel del Carmen has a good location, the rooms are small but comfortable, the service was excellent.
Pros:

The location was good, close to Marimba Park, stores and restaurants.

Cons:

The breakfast was good but I would like more options, maybe more bread and more options if we don’t like eggs and beans or chilaquiles every morning.

2026-09-05 • via Nuitee
A
Alma • extended_group • mx
10
Gracias por su amabilidad
Pros:

El persona muy amable, la ubicación perfecta para ir al jardín de la marimba caminando. El desayuno muy rico, todo muy limpio. En general fue una estancia excepcional.

Cons:

La ubicación y la limpieza

2026-09-05 • via Nuitee
C
Carmelo • extended_group • us
6
2026-09-02 • via Nuitee
J
José Guadalupe • solo_traveller • mx
10
Pros:

Su ubicación y sobre todo trato amable

Cons:

Nada de comentarios,

2026-09-01 • via Nuitee