Holiday Inn Express & Suites Tacoma South - Lakewood by IHG

Hotels
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Holiday Inn Express
8.7 (460 reviews)
11751 Pacific Highway Southwest , Lakewood , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Comfortable rooms
Cons:
Noise from outside
Pool and gym need improvement

Categories

Cleanliness
8.34
Mixed sentiments; clean but mentioned noise from the road outside.
Service
9.31
Multiple reviews praised the friendly and helpful staff.
Location
8.35
Location near shopping but described as a little sketchy.
Room Quality
8.8
Rooms generally described as clean and comfortable; some minor issues with beds.
Amenities
7.83
Gym and pool were described as needing improvement.
Value for Money
8.79
Generally seen as affordable for the quality received.
Food and Beverage
9.34
Breakfast consistently praised as excellent.
Overall Experience
8.81
Overall positive sentiment; many would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:59

Property Description

Indulge in Relaxation:
Experience ultimate relaxation with a year-round 24-hour indoor pool and hot tub at Holiday Inn Express Hotel & Suites Tacoma South – Lakewood.

Modern Amenities for Comfort:
Enjoy the convenience of a 42-inch flat-screen cable TV, microwave, refrigerator, and coffee maker in each air-conditioned guest room. Stay connected with free Wi-Fi and start your day right with a daily continental breakfast.

Convenience at Your Fingertips:
Benefit from a 24-hour reception, fitness center access, and a business center with fax and photocopying services. With the United States military facility Joint Base Lewis-McChord just 10 minutes away, and Central Seattle within reach, your stay at this Lakewood hotel promises both comfort and convenience.

Book now for an unforgettable stay at Holiday Inn Express Hotel & Suites Tacoma South – Lakewood.

Important information:

Guests must be 21 or older in order to check in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 460 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.35
Room Quality: 8.8
Amenities: 7.83
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 8.81
C
Cheryl • extended_group • us
10
Will be back!
Pros:

Did not have the breakfast, but we loved the lobby seating. We playde games and hung out with family. Enjoyed the hot tub as well.

2026-04-15 • via Nuitee
K
Katia y • family_with_children • us
7
2026-04-05 • via Nuitee
M
Michaila • couple • us
10
2026-03-31 • via Nuitee
H
Huffman • family_with_children • us
8
Pros:

I loved how clean and comfortable it was. It doesn't feel dirty, they have shampoo conditioner and body wash in the shower. You don't have to worry about packing your own .

Cons:

The pool area is way too slippery. My fiance fell into the hot tub because he slipped right outside of it. Even little kids walking around I was getting scared they were going to slip. They need more of the black non-slip mats laid out if it's going to be that slippery down there. The signs are there to cover themselves legally but for safety they should be figuring out how to make it less slippery. That's literally my only a complaint. This place was amazing otherwise.

2026-03-26 • via Nuitee
R
Rachelle • family_with_children • us
9
Pros:

Staff was friendly, breakfast was great, beds were comfy

2026-03-23 • via Nuitee
A
Alissa • couple • us
10
2026-03-23 • via Nuitee
B
Brandi Vaovasa • family_with_children • us
10
2026-03-16 • via Nuitee
R
Regina • solo_traveller • us
4
Pros:

N/A

Cons:

Not very clean and area was sketchy

2026-03-01 • via Nuitee
A
Arthur • extended_group • us
9
I will be back😊
Pros:

Staff very was friendly and accommodating.
Michelle, Luci, Audriahna and Roming Made my stay extremely pleasant and I will recommend that location to all of my colleagues.

Cons:

The WIFI seem to have issues logging in to luci asked me to come to front desk and offered to help but I had meetings and couldn’t get to her. I really appreciate her efforts.

2026-02-28 • via Nuitee
C
Corey • couple • us
9
2026-01-20 • via Nuitee
E
Erin • couple • us
9
2026-01-19 • via Nuitee
J
Jiaojiao • family_with_children • ca
7
2026-01-19 • via Nuitee
K
Katarzyna • family_with_children • us
10
Great stay!
Pros:

Friendly and helpful staff. Comfortable and clean rooms. Good breakfast and very tasty coffee.

Cons:

Nothing bad to say.

2026-01-19 • via Nuitee
M
Melissa • family_with_children • us
10
Pros:

The beds were comfy and shower was nice

Cons:

The tv kept freezing for a couple of seconds.

2026-01-14 • via Nuitee
M
Mason • family_with_children • us
8
2026-01-11 • via Nuitee
F
Fry • family_with_children • us
10
Pros:

Quit and clean and staff up beat

2026-01-09 • via Nuitee
T
Tianna • couple • us
6
2025-12-21 • via Nuitee
S
Scott Lawver • family_with_children • us
8
Meh
Pros:

Breakfast was great, workout room marginally functional but did the job to log some exercise away from the rain

Cons:

Bathtub drained I disassembled and cleaned myself, beds no support way to soft and after 2nd night it hurt

2025-12-20 • via Nuitee
R
Richard • couple • us
10
2025-12-16 • via Nuitee
R
Rivera • family_with_children • us
10
2025-12-16 • via Nuitee