Holiday Inn Express & Suites Tacoma South - Lakewood by IHG

Hotels
•
Holiday Inn Express
8.7 (335 reviews)
11751 Pacific Highway Southwest , Lakewood , US
+1 253-582-7000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistently praised breakfast (omelettes, yogurt, coffee) and food options
Helpful, friendly and accommodating staff (early check-in noted)
Comfortable beds and spacious rooms
Convenient parking and easy interstate/train access
Perceived good value for the price
Cons:
Very noisy due to immediate proximity to I-5/highway (many guests could not sleep)
Room cleanliness issues for some guests (reports of dirty rooms and towel shortages)
Pool reported as cloudy/greenish by some guests
Room temperature control problems and shower curtain hazard in one ADA room
Noise from other guests (loud parties/roommates) and occasional service paperwork issues (e.g., receipt delays)

Categories

Cleanliness
6.2
Multiple guests reported dirty rooms, towel shortages and at least one stay described the room as 'incredibly dirty'; a few guests noted rooms were cleaned. Overall cleanliness below expected standard for many stays.
Service
9.9
Staff repeatedly described as helpful, friendly and accommodating (mentions of specific staff, early check-in, attentive front-desk); staff offered solutions like earplugs/noise machines — service is a strong positive.
Location
5.2
Consistently criticized for being immediately adjacent to I-5 (very noisy at night even with windows closed). Location is convenient for highway/train access but highway noise is a major negative.
Room Quality
9.4
Beds and room size frequently praised (comfortable beds, roomy). Some issues noted: temperature control problems, noisy neighboring guests, and a short shower curtain in an ADA room — overall solid room quality despite isolated problems.
Amenities
9.5
Breakfast, parking and coffee/coffee machines were repeatedly praised; pool/ hot tub feedback mixed (some described pool as cloudy/greenish). Parking and basic amenities are strong but pool maintenance inconsistent.
Value for Money
9.6
Several guests called it a 'fantastic value' and appreciated the breakfast offerings relative to price; noisy/cleanliness issues lowered value perception for some but overall value is viewed positively.
Food and Beverage
9.9
Breakfast received consistently high praise (egg-white omelets, sausages, bagels, yogurt, good coffee); food and breakfast offering is a standout strength.
Overall Experience
9.9
Most guests report a positive stay due to service, breakfast and comfortable beds, though a notable subset experienced severe sleep disruption from highway noise and some cleanliness issues. Aggregate experience skews positive despite clear recurring negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Indulge in Relaxation:
Experience ultimate relaxation with a year-round 24-hour indoor pool and hot tub at Holiday Inn Express Hotel & Suites Tacoma South – Lakewood.

Modern Amenities for Comfort:
Enjoy the convenience of a 42-inch flat-screen cable TV, microwave, refrigerator, and coffee maker in each air-conditioned guest room. Stay connected with free Wi-Fi and start your day right with a daily continental breakfast.

Convenience at Your Fingertips:
Benefit from a 24-hour reception, fitness center access, and a business center with fax and photocopying services. With the United States military facility Joint Base Lewis-McChord just 10 minutes away, and Central Seattle within reach, your stay at this Lakewood hotel promises both comfort and convenience.

Book now for an unforgettable stay at Holiday Inn Express Hotel & Suites Tacoma South – Lakewood.

Important information:

Guests must be 21 or older in order to check in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 335 reviews
Cleanliness: 6.2
Service: 9.9
Location: 5.2
Room Quality: 9.4
Amenities: 9.5
Value for Money: 9.6
Food and Beverage: 9.9
Overall Experience: 9.9
J
Janet • family_with_children • us
10
2026-10-30 • via Nuitee
B
BENJAMIN • family_with_children • us
10
2026-10-21 • via Nuitee
Y
Yauhen • family_with_children • ca
4
Next time will choose a quieter place.
Pros:

The breakfast is a bit better than other hotels offers in this area

Cons:

Crazy noisy room (very close to Hwy 5). Stayed there 2 nights and both nights haven't rest due to Hwy noise.
The room wasn't clean perfectly, had to ask for an extra towels several time (had 4 people stay but only 3 towel sets).

2026-10-13 • via Nuitee
D
Darlene • couple • us
8
Pros:

Easy access to interstate

Cons:

I didn’t ask for ADA room - but that’s what we got. Walk in shower didn’t have a long enough shower curtain so water runs all over the floor and is very slippery. Hazardous- for anyone but especially for people that may have a disability. This should be an easy fix. I brought it to their attention so hoping they do fix it.

2026-09-13 • via Nuitee
F
Fry • solo_traveller • us
10
2026-09-07 • via Nuitee
F
Fry • solo_traveller • us
8
2026-09-02 • via Nuitee
J
Jan • solo_traveller • nl
8
Prima hotel
Pros:

Typisch Holiday Inn formule: goed bed, ruime kamer, en een zeer goed ontbijt met ruime keus.

Cons:

Het drukke verkeersgeluid van de I-5 die er pal naast loopt. Had mijn kamer net aan die kant helaas.
Maar ze geven er wel oordopjes bij!
Prima geregeld.
Maar locatie is ook wel weer goed want je zit zo op de I-5 en de 7 als uitvalswegen.
En dichtbij treinstation.

2026-09-02 • via Nuitee
D
Deanna • solo_traveller • us
9
2026-08-28 • via Nuitee
M
Mesa • solo_traveller • us
10
2026-08-23 • via Nuitee
S
Scott • family_with_children • us
10
Pros:

The breakfast was really good! Pool was clean and staff were helpful!

2026-08-23 • via Nuitee
J
Janis • couple • us
8
2026-08-21 • via Nuitee
X
Xavier • solo_traveller • es
7
2026-08-19 • via Nuitee
A
Angela • family_with_children • us
8
Fun spot for kids/families wanting a pool and decent breakfast
Pros:

The amenities were nice and plenty of parking.

Cons:

Very close to the freeway and main road making it loud. The room temperature was hard to control so it wasn’t ideal comfort in the room itself

2026-08-15 • via Nuitee
C
Clifford Keenan • couple • us
10
Fantastic value in Lakewood.
Pros:

Breakfast was good with omlettes, sausages, and bagels and coffee.

2026-08-11 • via Nuitee
M
Missy • family_with_children • us
9
2026-08-11 • via Nuitee
B
Bonnie • solo_traveller • us
9
2026-08-06 • via Nuitee
A
ao519 • Business
2
Incredibly dirty and not safe at all.
Pros:

Worst hotel experience of my life. Do not stay here!

2026-08-01 • via Tripadvisor
D
Donnell • extended_group • us
10
2026-07-25 • via Nuitee
M
Marjorie Knox • solo_traveller • us
10
2026-07-17 • via Nuitee
R
Richard • couple • us
9
2026-07-09 • via Nuitee