Embassy Suites by Hilton - Montreal

Hotels
Aquilini
8.2 (1633 reviews)
208 Saint Antoine Ouest , Montréal , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Inconsistent service during busy times
Need for kitchen utensils
Breakfast variety limited

Categories

Cleanliness
7.86
Accommodations were clean, but some areas showed signs of needing updates.
Service
8.63
Staff were friendly and accommodating, but check-in service could be improved.
Location
8.87
Excellent location near Vieux Montréal, with easy access to downtown and public transportation.
Room Quality
8.02
Rooms were spacious and comfortable, although some lacked utensils.
Amenities
7.85
Positive experiences with the 5@7 and breakfast, but breakfast was repetitive.
Value for Money
7.71
Good value considering the location and amenities, but some inconsistencies in pricing.
Food and Beverage
8.36
Breakfast was good but could use more variety.
Overall Experience
8.33
Overall, a pleasant stay with some minor issues that didn't overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:56

Property Description

Convenient Location
Ideally situated near Old Montreal and the city's downtown core, this hotel offers comfortable guestrooms and suites within walking distance of the Financial District, Port of Montreal and more.

Luxurious Amenities
A microwave and refrigerator are offered in each room, as well as WiFi access. Most rooms and suites also boast jetted tubs with upgraded bath amenities.

Delightful Dining Options
Wake up to a free, cooked-to-order breakfast featuring omelets and more. Guests will also enjoy a beverage at the evening Manager's Reception. The hotel's on-site restaurant serves breakfast, lunch and dinner in a casual atmosphere. All guests will also receive 2 coupons for complimentary drinks and snacks.

Experience the best of Montreal at Embassy Suites Montreal. Book your stay now to enjoy these exclusive offerings.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

A credit card pre-authorization will be requested upon check-in. Guests can pay with another method of payment upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs CAD 9.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 30.44 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1633 reviews
Cleanliness: 7.86
Service: 8.63
Location: 8.87
Room Quality: 8.02
Amenities: 7.85
Value for Money: 7.71
Food and Beverage: 8.36
Overall Experience: 8.33
S
Simon extended_group ca
10
2026-04-11 via Nuitee
O
Olena family_with_children ca
10
2026-04-09 via Nuitee
R
REAL couple ca
10
BELLE ESCAPADE D UNE NUIT POUR UN VIEUX COUPLE
Pros:

HOTEL FORMIDABLE ET LE PERSONNEL FANTASTIQUE QUI DONNE LE GOUT DE RETOURNER SOUVENT CHEZ VOUS.UN MERCI SPECIAL A JULIANO LE SERVEUR DU RESTO,AVEC SON SUPERBE SOURIRE ET SON SERVICE IMPECCABLE,IL NOUS A FAIT PASSER UN BON MOMENT.LE 5 A 7 C EST LE FUN

Cons:

ON A CHERCHÉ SI IL Y AVAIS DES CHOSES A AMÉLIORÉ ET ON A PAS TROUVÉ

2026-04-08 via Nuitee
V
Vanessa couple ca
9
Ótimo conforto e localização
Pros:

As instalações como um todo eram excelentes, cama confortável e chuveiro com boa pressão. O hotel é muito bem localizado para turismo, poucos minutos a pé de Old Montreal. O café da manhã é honesto, embora não seja muito diverso.

Cons:

O hotel oferece estacionamento, mas cobra 45 CAD dos hóspedes por diária. Achei um valor excessivo, até porque não tínhamos outras opções nos arredores.

2026-04-07 via Nuitee
B
Bourgeois couple ca
9
2026-04-07 via Nuitee
R
rahi awad family_with_children ae
1
"A very disappointing stay marked by poor service, misleading information, lack of care for guests,
Pros:

Nothing

Cons:

This was one of the worst hotel experiences I have had. Check-in was delayed by 3 hours with no proper explanation or apology.
The hotel advertises a swimming pool, which does not exist, which is misleading.
The front desk staff were unprofessional, and when I requested to speak with a manager, I was told he was on a break and would return, which never happened.
Most importantly, the room was not suitable for elderly guests. The bed was extremely high and unsafe for my mother (80+ years old). Despite clearly explaining the situation, we were refused an extra bed, and she had to sleep on the couch.
The parking area had a strong and unpleasant garbage smell, which made accessing the hotel uncomfortable. This is especially unacceptable given that guests are charged additional fees for parking.
⚠️ Overall:
This experience caused significant discomfort and stress, especially given the circumstances. Considering the standards associated with this brand, I expected much better handling of such situations. I trust that management will review this matter and respond appropriately.

2026-04-06 via Nuitee
S
Sharon couple ca
1
Cons:

It was under construction and got no rest as the construction started early on an Easter long weekend right above our room

2026-04-06 via Nuitee
F
Frédéric couple ca
9
2026-04-06 via Nuitee
V
Varasteh couple ca
8
2026-04-05 via Nuitee
S
SmnFst extended_group de
7
2026-04-05 via Nuitee
G
Geneviève couple ca
9
2026-04-05 via Nuitee
L
Lapointe couple ca
10
Pros:

Super, déjeuner excellant, très belle acceuil à l'arrivé avec explication du déjeuner

Cons:

le prix du stationnement 50$ ce qui est très exagéré🙄

2026-04-05 via Nuitee
M
Ming Keng couple gb
8
Enjoyed Montreal and stay at the Embassy Suites.
Pros:

Excellent location in the heart of the old city of Montreal, with free breakfast and free refreshments every evening.

2026-04-01 via Nuitee
M
Marie-Josée couple ca
8
Pros:

Bien situé

Cons:

Les rénovations très bruyantes

2026-03-30 via Nuitee
D
Desjardins family_with_children ca
8
2026-03-29 via Nuitee
J
Jason Kyles extended_group us
8
2026-03-27 via Nuitee
H
Hirohiko solo_traveller jp
9
快適でした。
Pros:

部屋もとても広く、バスタブも大きく、また、ロケーションも良かったので、快適でした。

Cons:

特にありません。

2026-03-25 via Nuitee
J
JUAN couple us
10
2026-03-24 via Nuitee
C
Carla couple pr
10
Very nice and great value for price
Pros:

Great space and comfortable

Cons:

Everything was good

2026-03-24 via Nuitee
M
Mohamed couple us
8
Pros:

The location is great. The restaurant was good

Cons:

Our room was small in some areas : the bathroom was extremely small and there is no shelves or drawers for clothes. The kitchen is big but we had no use for the kitchen

2026-03-24 via Nuitee