Grand Hotel Hermitage & Villa Romita

Hotels
Independent
8.8 (149 reviews)
Via Nastro Verde 9, Massa Lubrense, NA, 80061 , Massa Lubrense , IT

Pets allowed

Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Accessible bus station shuttle
Nature reserve
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Accommodating service
Excellent food
Cons:
Old facility
No elevator
Mattresses and pillows not good

Categories

Cleanliness
8.41
Rooms are very clean.
Service
9.08
Staff was friendly and attentive, with great service.
Location
9.12
Great location with easy shuttle service to Sorrento.
Room Quality
8.57
Rooms are clean but mattresses and pillows are not good.
Amenities
8.8
Shuttle service to Sorrento and parking available.
Value for Money
8.56
Fair price considering the overall experience.
Food and Beverage
8.81
Breakfast is really good with a lot to choose from.
Overall Experience
9.08
Most guests had a wonderful experience and are looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:12

Property Description

Experience the enchanting elegance of Grand Hotel Hermitage & Villa Romita, where luxury meets breathtaking landscapes.

Recreational Bliss
Take a refreshing dip in our seasonal outdoor pool or unwind in our picturesque garden and terrace, perfect for soaking up the sun and serene views.

Culinary Delights
Savor delectable local cuisine at Sala dei Sogni with stunning pool views, or enjoy the convenience of room service during limited hours to indulge in culinary excellence from the comfort of your room.

Convenient Amenities
Enjoy complimentary Wi-Fi, 24-hour concierge services, and free area shuttles for easy access to nearby attractions and experiences. Our friendly staff is multilingual, committed to making your stay seamless and enjoyable.

Don't miss the chance to make unforgettable memories—book your stay at Grand Hotel Hermitage & Villa Romita today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 3

  • Transportation

    Car recommended

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 149 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 9.08
J
Jenna couple ca
10
10 out of 10, would stay again.
Pros:

Quiet area
Friendly staff
Pool area
Exceptional breakfast
Many restaurants within walking distance

Cons:

Could use earlier pick up times in sorrento

2026-06-06 via Nuitee
M
Maps726234 Family
10
A Truly Magnificent Gem – Returning for Our 4th Visit!
Pros:

Our third stay at the Grand Hotel Hermitage in Sorrento was nothing short of amazing. Nestled in a quieter mountain spot near the walkable town of Sant'Agata, it offers a peaceful escape from the bustling city centre, making it a perfect stay for both couples and families.
The views of Mount Vesuvius are absolutely spectacular, and the property truly feels like a magnificent, authentic Italian villa. The hygiene is impeccable throughout. We loved relaxing by the two great swimming pools, which never felt packed.
The out-of-this-world Italian food is deeply authentic, but what really sets this hotel apart is the fantastic staff. Unbelievable value for money! They consistently go out of their way to help, guide, and ensure you make the most of your holiday. We already cannot wait to return for our fourth visit in summer 2026—this hotel is an absolute gem!

2026-06-02 via Tripadvisor
J
JulieM688 Friends getaway Lancing, West Sussex, England
10
Sorrento Bliss!
Pros:

A friend and I have just spend a week in this lovely location. From the moment we arrived, we had the best customer Service from the lovely Reception staff. They couldn't do enough and were so friendly. The hotel is pretty big and has an italian renaissance feel to it. We had a sea view room, so waking up to the stunning views every morning along with Mount Vesuvius was lovely. We only chose the room and breakfast choice, but breakfast was plentiful and very good. Great coffee machine too. We did eat a couple of times in the restaurant as once again, the staff were outstanding! A special mention to Marco, the Restaurant Deputy Manager, who was brilliant and so very professional. Tony and Antoninia (not sure if I've spelt his name right) were really nice too. I honestly can't praise the staff enough as they went above and beyond to assist us! The nearby village is lovely with some fab restaurants (Orlando and Buenos Aires. Food excellent and so were the limoncello spritzers and delicious local wine in every place we ate. Daily shuttle buses to Sorrento previously booked were very reliable. Again, Sorrento was beautiful! If you go to Amalfi on the boat, don't leave without trying their iced cappucinos. They are delicious. The boat trip there and to Positano was well worth a visit. Pompeii was great too. I am still pining to return. Thank you to all the wonderful hotel staff. It was amazing!

2026-06-01 via Tripadvisor
P
Pedro Luis solo_traveller br
10
2026-06-01 via Nuitee
A
Alejandro couple es
10
2026-05-30 via Nuitee
D
DELMONTE couple fr
10
2026-05-27 via Nuitee
W
Wiktoria couple pl
10
2026-05-26 via Nuitee
J
jeff solo_traveller il
9
A Room with A View
Pros:

Loved the view from our room,the large buffet breakfast,the helpfulness and friendliness of the staff,the peaceful pool area and the very well cleaned rooms.

Cons:

The hardness of the poolside chairs

2026-05-26 via Nuitee
C
Cecelia family_with_children us
10
Highly Recommend!
Pros:

Great location, amazing view, friendly staff, and delicious breakfast and restaurant!

Cons:

Nothing 😊

2026-05-25 via Nuitee
F
Fulvia solo_traveller cl
10
2026-05-23 via Nuitee
B
Bintesh family_with_children gb
7
Pleasant and friendly staff, relaxed and nice view
Pros:

The rustic traditional feel

Cons:

The breakfast was some what very basic and dinner was very average for a 4* hotel

2026-05-22 via Nuitee
2
264bevw Couples Cambridgeshire, England
10
Hermitage ticks all the boxes
Pros:

Just returned from a fabulous stay at the Grand Hotel Hermitage. Rooms are traditional style, nice and spacious and very clean. Our room on 4th floor had spacious bathroom with shower over bath. Nice balcony with fabulous view, definitely worth requesting a sea view room. As everyone has already said, the staff add a great deal to this holiday and it is nice to stay in a family run hotel where the staff are so friendly and nothing too much trouble, from the cleaners to reception and restaurant staff. There is a large choice for breakfast and the half board option delivers a relaxing experience with ample and different choices every night. Great service. The pool is an idyllic place to spend some time. For exploring - Pompeii and Herculaneum are easily reached by train from Sorrento station for a few euros. Capri also within easy reach by ferry or organised boat trip. Location of hotel very quiet away from the business of Sorrento but within easy reach by free shuttle bus. Local village within short walk has bars , restaurants, supermarket, church. Lovely walks in surrounding area.
Thoroughly recommended and thank you to all the staff
Bev, Dave

2026-05-20 via Tripadvisor
M
Marcela solo_traveller es
10
Pros:

Lindas vistas

2026-05-18 via Nuitee
I
Ieva couple lt
10
Pros:

This is a family-run hotel, and you can truly feel it in the service — the entire staff is incredibly kind, caring, and makes it easy to feel like a special guest. The hotel has a charming atmosphere full of history and offers a beautiful view from the hilltop location.

The room was spacious, very clean, and had a stunning view over the town of Sorrento. We especially appreciated the shuttle service provided throughout the day between the hotel and Sorrento, which was very convenient. The parking was also easy and comfortable.

During our stay, the weather was a bit cool, but on hot summer days, the pool area with its breathtaking view must be a perfect place to relax.

Cons:

Nothing.

2026-05-18 via Nuitee
M
MargaretC386 Couples Oldham, Greater Manchester, England
10
Fantastic hotel and staff
Pros:

We have just returned from Grand Hotel Hermitage which is in the hills above Sorrento.

From first arriving at the hotel the staff were so helpful and nothing was too much trouble. We got a room on the 5th floor and we had a beautiful view (room 511) looking over the pool and the sea we loved sitting on the balcony in the mornings with a coffee just taking it all in it was so relaxing.

They provide a great shuttle bus into Sorrento on the hour and it picks you back up later, after the hustle and bustle of travelling around it was lovely to come back to the peaceful hotel and take in the wonderful views.

The food each night was lovely and one night they put on a singer and had everyone up dancing but the rest of the nights were quiet. You can also walk up to the little village of Sant Agata which is just up a path from the hotel (lit up at night) where there are a few bars and restaurants.

All in all we had a wonderful time at Grand hotel Hermitage the staff who run it really do make you feel like they want you to enjoy it and everyone we came across was so friendly and helpful so we will definitely return.

2026-05-17 via Tripadvisor
G
Genevieve couple ca
10
Parfait pour notre arrivée en Italie.
Pros:

Personnel tout simplement incroyable

Cons:

Vue exceptionnelle. Petit village à côté à la marche.

2026-05-14 via Nuitee
J
John family_with_children au
10
Great staff, great location, will be back again
Pros:

Great location and views. Private road access to local town Sant Agata sui Due Golfi, with many options available. The hotel will also take you down to Sorrento and pick you up with their private shuttle bus. Very helpful staff. A very comfortable stay.

Cons:

The lift is a little small but only a problem for multiple trips if many people are using it. The bath/shower is a little small but manageable.

2026-05-13 via Nuitee
X
X8692AZkathrynl Solo travel
8
SOLE TRAVELLER A BIT AWAY FROM TOWN
Pros:

Lovely hotel and Staff where excellent. A bit away from Sorrento town. Unfortunately I had day trips booked early at port. I had to be there before shuttle bus was on duty. Which meant I had to pay 150.00 for my three days activites myself for there taxies. Expensive travelling solo as you pay same rent . So there no single supplement.

2026-05-12 via Tripadvisor
L
Looby13lou Family Carlisle, Cumbria, England
10
Family holiday to sorrento
Pros:

Stayed here last August 2025 and had an amazing stay. The rooms were lovely with amazing views and the food was delicious on HB basis. Always cooked fresh.
Not much going on in the hotel entertainment wise but a short walk into the village there was a few bars which were always busy.
Staff were very friendly

2026-05-05 via Tripadvisor
S
Stay52002480406 Couples Melsele, East Flanders Province
10
Top hotel for Sorrento and surroundings
Pros:

Excellent service, the staff is very helpful and friendly, helping out with information and organising eg a rental car. Free shuttle to Sorrento is very convenient and the village at a short walk distance is very nice.
The hotel itself is old but very well kept.

2026-05-03 via Tripadvisor