Grand Hotel Hermitage & Villa Romita

Hotels
Independent
8.8 (149 reviews)
Via Nastro Verde 9, Massa Lubrense, NA, 80061 , Massa Lubrense , IT

Pets allowed

Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Accessible bus station shuttle
Nature reserve
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Accommodating service
Excellent food
Cons:
Old facility
No elevator
Mattresses and pillows not good

Categories

Cleanliness
8.41
Rooms are very clean.
Service
9.08
Staff was friendly and attentive, with great service.
Location
9.12
Great location with easy shuttle service to Sorrento.
Room Quality
8.57
Rooms are clean but mattresses and pillows are not good.
Amenities
8.8
Shuttle service to Sorrento and parking available.
Value for Money
8.56
Fair price considering the overall experience.
Food and Beverage
8.81
Breakfast is really good with a lot to choose from.
Overall Experience
9.08
Most guests had a wonderful experience and are looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:12

Property Description

Experience the enchanting elegance of Grand Hotel Hermitage & Villa Romita, where luxury meets breathtaking landscapes.

Recreational Bliss
Take a refreshing dip in our seasonal outdoor pool or unwind in our picturesque garden and terrace, perfect for soaking up the sun and serene views.

Culinary Delights
Savor delectable local cuisine at Sala dei Sogni with stunning pool views, or enjoy the convenience of room service during limited hours to indulge in culinary excellence from the comfort of your room.

Convenient Amenities
Enjoy complimentary Wi-Fi, 24-hour concierge services, and free area shuttles for easy access to nearby attractions and experiences. Our friendly staff is multilingual, committed to making your stay seamless and enjoyable.

Don't miss the chance to make unforgettable memories—book your stay at Grand Hotel Hermitage & Villa Romita today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 3

  • Transportation

    Car recommended

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 149 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 9.08
J
Julie or Robert partner
8
Pros:

We would go back for sure - the view from our balcony amazing. The food is the only negative but im also not a fan of european food. The hotel is about a 15 min ride up a winding road so be sure you aren't someone who gets car sick. But once at hotel it's truly beautiful.

2025-10-10 via Nuitee
J
Jorge partner
10
Pros:

One of the best views . The view of Naples Bay is incredible. Perched on the hillside gives one a wonderful view . The staff were great . They sent the shuttle for outside the schedule.would definitely recommend . The Expresso Martini at the bar is sublime.

2025-10-10 via Nuitee
J
Julie
10
Pros:

This is a special hotel , staff can’t do enough for you . Is outside of Sorrento on hill however hotel provides shuttle bus and bus stop just outside hotel, never struggled with getting around Fantastic village sant Agata 10 minute walk from hotel bars with restaurants and Orlando must visit . . Manage to do Capri, Positano, Pompei and Sorrento all from this location . Only negative for me was bed too hard .

2025-09-30 via Nuitee
G
Graham
10
Excellent place to stay in Sorrento
Pros:

Staff were very friendly and helpful and the hotel is excellent with stunning views. The courtesy bus into Sorrento was very useful.

2025-09-30 via Nuitee
C
Carl family
8
Pros:

👍

2025-09-30 via Nuitee
D
Deborah
10
Pros:

Wonderful friendly staff.

2025-09-29 via Nuitee
C
Curtis
10
Pros:

Great location - Staff extremely friendly and attentive. Great service and great knowledge of surrounding area.

2025-09-26 via Nuitee
M
Matthew
10
Pros:

Clean room. Nice staff

2025-09-26 via Nuitee
H
Hugo family
8
Pros:

We stayed at the villas, the facility is very old, dont have elevator, matress and pillows are not good, rooms are very clean and breakfast is really good a lot to choose bur if you stay longer be prepared to eat the same, there is space for parking and they have shuttle to Sorrento, the staff was not so friendly but in overall is ok

2025-09-26 via Nuitee
L
Laynet
10
Pros:

We had a lovely time at this hotel, the staff was very accommodating in all your needs.
The town that is close is friendly.
The hotel dud great booking the tours, it was so easy- we did a boat tour, positano at night and Pompei
Renato is excellent -

2025-09-24 via Nuitee
A
Andrew partner
10
Pros:

We had the most wonderful stay here and already looking forward to returning here one day. The staff was so friendly and accommodating with anything we needed. The hotel has a breathtaking view overlooking Sorrento and the bay of Naples. It is an easy walk up to Sant’ Agata, a small local town with wonderful shops and restaurants. The hotel offers an easy shuttle service down to Sorrento. Originally I was nervous booking a hotel further outside of Sorrento city center, worried getting into Sorrento may be difficult, but I am so thankful we did. I loved that we dined with locals every night in the small town rather than feeling overwhelmed by large tourist crowds. We would highly recommend this hotel to anyone traveling to the Sorrento area.

2025-09-22 via Nuitee
C
Carlos partner
10
Pros:

We had the most wonderful experience at Grand Hotel Hermitage & Villa Romita! From the moment we arrived, we felt like part of a family – and that’s what makes this place truly special. Everyone here treats you with warmth, kindness, and genuine hospitality.

The hotel is spectacular – peaceful, charming, and full of character. Even though it’s a little outside town, it’s absolutely worth the visit. They provide convenient transportation, so getting around is never a problem.

A heartfelt thank you to Guillermo, the owner, for welcoming us so generously. Renato was fabulous – attentive, helpful, always with a smile. Paolo also took such great care of us. Our driver, Domenico, was professional and friendly, making every ride smooth.

A very special mention to Antonino, our waiter, whose attention and kindness made every meal unforgettable. The food was excellent! We also met Renato’s aunt, Mrs. Maria, who was so kind and welcoming, adding even more to the family atmosphere. And of course, Rafael – simply spectacular, always ready to help.

This hotel is more than a stay – it’s an experience filled with warmth, authenticity, and memories we’ll cherish forever. If you’re considering visiting, don’t hesitate. We highly recommend it and can’t wait to return!

— Carlos & Maira

2025-09-22 via Nuitee
L
Leigh
10
You won’t be disappointed!👍
Pros:

Extremely friendly staff. Manager of hotel is 10 star guy! Gorgeous views and the hotel is run with true professional service. Shuttles all day long down to local retail shops. The great reviews and fair price is why I selected them. Pool was great! You will not be disappointed!

2025-09-15 via Nuitee
M
Michele
10
Nice Hotel
Pros:

Nice hotel

2025-09-15 via Nuitee
T
Timothy partner
10
Pros:

We had a great stay in the Villa Romita portion of the hotel. I enjoyed walking the path lined with rosemary, lavender and olive trees down to the hotel. The staff were incredibly friendly and greeted us by name as we entered the hotel. Anytime we needed assistance they were able to help us and did so with a smile. The breakfast had a wide selection of options which met both mine and my husband’s needs. We definitely utilized the free shuttle bus into Sorrento which was easy to locate and schedule with the front desk. The view from the pool was incredible; the pool itself was nice and refreshing. Our room was cool after hours in the hot sun and it was always clean. We were able to enjoy a late afternoon drink on our balcony overlooking Sorrento, normally with a nice breeze. We liked the quietness of the location but enjoyed the proximity to Sorrento and its port. We would definitely stay here again.

2025-09-12 via Nuitee
M
Mark partner
10
Pros:

The staff were awesome. The shuttle was great. The village walking distact was great.

2025-09-12 via Nuitee
T
Tim partner
10
Pros:

We thoroughly enjoyed our 7 day stay at Grand Hotel Hermitage. We were met at the hotel entrance by Renato, hotel manager. He made us feel right at home. All the staff are so helpful. The room over looking the Naples Bay is amazing. Nice pool. Very good dining options. We also booked an Amalfi boat tour through the hotel. We met one couple from England that told us they have been coming this hotel 20 years in a row!

2025-09-11 via Nuitee
R
RITMIEN partner
10
Pros:

Great staff

2025-09-11 via Nuitee
G
georgina partner
10
Pros:

This is a lovely hotel in a peaceful location yet minutes walk to the nearby village. Our room was always kept clean and fresh towels every day.The pool area is very nice and spotless.I hope to return again soon.

2025-09-05 via Nuitee
N
NANCY partner
10
Pros:

We had a wonderful stay. Can’t say enough about the staff they really made our trip special.

2025-09-02 via Nuitee