Hotel Polo am ZOB

Hotels
6 (3320 reviews)
Adenauerallee 7 , Hamburg , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location near main train station
Helpful staff
Cons:
Cold rooms
Cleanliness issues
Poor room quality
Non-functioning elevator

Categories

Cleanliness
5.25
Multiple mentions of cleanliness issues, including dirty carpets and unclean bedding.
Service
6.75
Some reviews mention helpful staff, though there are complaints about unresponsive reception.
Location
7.25
Convenient location near the main train station, but concerns about safety.
Room Quality
4.75
Poor quality beds and issues with room temperature and maintenance.
Amenities
5.25
Missing basic amenities such as a functioning elevator and in-room fridge.
Value for Money
6.25
Somewhat satisfactory in relation to the low price, yet lacking in basic comfort.
Food and Beverage
6.25
No meal options available; breakfast not served.
Overall Experience
6.25
Mixed experiences with significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:10

Property Description

Central Location and Modern Rooms
Located just a 3-minute walk from Hamburg Main Station, Hotel Polo am Zob offers a convenient central location for travelers. The modern rooms are designed for comfort and feature amenities such as cable TV and private bathrooms with hairdryers.

Rich Breakfast Buffet
Start your day right with a delicious breakfast buffet at the hotel's breakfast room. Indulge in a wide selection of hot and cold dishes to fuel up for a day of exploring Hamburg.

Exploring Hamburg's Old Town
Immerse yourself in Hamburg's history by taking a leisurely 10-minute walk to the charming Old Town district from the hotel. Discover the city's cultural heritage through its theaters and historical churches.

Experience comfort and convenience at Hotel Polo am Zob - book your stay now!

Important information:

Children and Extra Beds are subject to availability and must be confirmed by Hotel Polo am ZOB.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

6
Based on 3320 reviews
Cleanliness: 5.25
Service: 6.75
Location: 7.25
Room Quality: 4.75
Amenities: 5.25
Value for Money: 6.25
Food and Beverage: 6.25
Overall Experience: 6.25
E
Erika joy • family_with_children • de
8
2026-06-18 • via Nuitee
C
Christa • solo_traveller • de
6
Hotel an einem anderen Standort ok
Pros:

Rezeption sehr nett und extrem Hilfsbereit

Cons:

Der Standort, direkt an der Ausgabestelle für Ersatzdrogen. Publikum!?!

2026-06-16 • via Nuitee
K
Keld • solo_traveller • dk
7
Yderst central beliggenhed. Små rene værelser, døgnbemandet reception. Ingen faciliteter derudover
Pros:

Hotellet tilbyder ikke morgenmad men der er masser af steder inden for få minutters gang hvor man kan købe morgenmad

2026-06-15 • via Nuitee
N
Norbert • couple • de
6
Pros:

Lage super, es gab leider kein Frühstück

Cons:

Es war in Ordnung

2026-06-14 • via Nuitee
C
Clara • couple • se
7
2026-06-14 • via Nuitee
S
Souvik • family_with_children • dk
8
Good stay will recommend
Pros:

The Location of the Hotel was very good.

Cons:

There was no option for Breakfast.

2026-06-13 • via Nuitee
L
lanez • family_with_children • de
7
2026-06-13 • via Nuitee
S
Shota • extended_group • ge
4
Super uncomfortable beds, smell in the whole hotel and overall bad neighborhood
2026-06-12 • via Nuitee
H
Hernan • solo_traveller • ar
10
Calidad y agradable
Pros:

La ubicación está cerca de la zona céntrica comercial.

Cons:

Nada. El servicio y la predisposición del personal fue muy buena

2026-06-11 • via Nuitee
M
Marina • extended_group • cy
5
Очень шумно ночью!
Pros:

Расположение хорошее- недалеко от вокзала.

Cons:

Неудобная кровать и подушки совсем маленькие. Всю ночь под окнами слышны крики, голоса. Район очень неблагополучный, много наркоманов и они не спят всю ночь, шумят под окнами. Мы вообще не спали.

2026-06-10 • via Nuitee
W
Wytse • couple • nl
7
2026-06-10 • via Nuitee
D
Dolores • couple • de
7
2026-06-10 • via Nuitee
S
Saeed • solo_traveller • dk
3
2026-06-10 • via Nuitee
H
Hartmann • solo_traveller • de
5
2026-06-10 • via Nuitee
A
Anita • extended_group • fi
10
2026-06-09 • via Nuitee
K
Konrad • solo_traveller • de
7
Cons:

Trotz zugesagtem Stellplatz war "plötzlich der Schlüssel weg".
Die deutlich höheren Kosten des öffentlichwn Parkhauses wurden nicht erstattet

2026-06-08 • via Nuitee
S
Sandro • extended_group • it
2
Amburgo una bella città persone gentili .
Pros:

posizione centrale , staff gentile in particolare gli ultimi due giorni.

Cons:

camera priva di frigo bar , hotel privo di ristorante pertanto non si è potuto fare la colazione in loco

2026-06-08 • via Nuitee
S
Sabine • family_with_children • de
3
Nicht zu empfehlen, sehr in die Jahre gekommen.
Pros:

Die Lage war super, direkt am Bahnhof, Parkgarage des Hotels war gut und preislich okay.

Cons:

Bad / Toilette war nicht sauber, Teppichboden sehr verdreckt, Gardinen standen vor Schmutz, Betten waren sehr alt, bei dem Fernsehen gingen nur zwei Programme, wir kamen nicht ins WLAN.

2026-06-07 • via Nuitee
A
Ammar • solo_traveller • de
10
Pros:

Staff was Very friendly

2026-06-07 • via Nuitee
V
Valeriia • solo_traveller • de
7
2026-06-07 • via Nuitee