Hotel Polo am ZOB

Hotels
6 (3194 reviews)
Adenauerallee 7 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Packed lunches
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location near main train station
Helpful staff
Cons:
Cold rooms
Cleanliness issues
Poor room quality
Non-functioning elevator

Categories

Cleanliness
5.25
Multiple mentions of cleanliness issues, including dirty carpets and unclean bedding.
Service
6.75
Some reviews mention helpful staff, though there are complaints about unresponsive reception.
Location
7.25
Convenient location near the main train station, but concerns about safety.
Room Quality
4.75
Poor quality beds and issues with room temperature and maintenance.
Amenities
5.25
Missing basic amenities such as a functioning elevator and in-room fridge.
Value for Money
6.25
Somewhat satisfactory in relation to the low price, yet lacking in basic comfort.
Food and Beverage
6.25
No meal options available; breakfast not served.
Overall Experience
6.25
Mixed experiences with significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:10

Property Description

Central Location and Modern Rooms
Located just a 3-minute walk from Hamburg Main Station, Hotel Polo am Zob offers a convenient central location for travelers. The modern rooms are designed for comfort and feature amenities such as cable TV and private bathrooms with hairdryers.

Rich Breakfast Buffet
Start your day right with a delicious breakfast buffet at the hotel's breakfast room. Indulge in a wide selection of hot and cold dishes to fuel up for a day of exploring Hamburg.

Exploring Hamburg's Old Town
Immerse yourself in Hamburg's history by taking a leisurely 10-minute walk to the charming Old Town district from the hotel. Discover the city's cultural heritage through its theaters and historical churches.

Experience comfort and convenience at Hotel Polo am Zob - book your stay now!

Important information:

Children and Extra Beds are subject to availability and must be confirmed by Hotel Polo am ZOB.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

6
Based on 3194 reviews
Cleanliness: 5.25
Service: 6.75
Location: 7.25
Room Quality: 4.75
Amenities: 5.25
Value for Money: 6.25
Food and Beverage: 6.25
Overall Experience: 6.25
P
Per • family_with_children • se
7
2026-03-28 • via Nuitee
H
Harald • solo_traveller • de
7
alles ok
Pros:

Nähe zum Bahnhof

Cons:

kein Frühstück (war aber angekündigt

2026-03-26 • via Nuitee
C
C. Ogal • family_with_children • at
7
2026-03-26 • via Nuitee
J
Julieth Paola • couple • co
10
2026-03-26 • via Nuitee
R
Rabia • family_with_children • de
4
Pros:

Nur das sehr nah an der City war.

Cons:

Sehr alt. Teppich stinkt ä. Handtücher riechen nicht so frisch.

2026-03-23 • via Nuitee
L
Lise Haukaas • couple • no
8
2026-03-18 • via Nuitee
K
Karina • family_with_children • de
10
2026-03-17 • via Nuitee
Z
Zöpel • solo_traveller • de
9
It was exactly like the other people in booking wrote by .
Pros:

It was charming property.
Clean and full of Motivated people

Cons:

A bit old but cared

2026-03-17 • via Nuitee
K
Kleri • couple • de
10
2026-03-16 • via Nuitee
T
Tina • couple • dk
1
Don't book this!
Pros:

Just don't!
Find somewhere else.

Cons:

Heavy Smell of smoke in the no smoking room. Junkies just outside the entrance. One of them had left their "utensils" in the bedroom dresser.
Sketchy neighbourhood.

2026-03-06 • via Nuitee
P
Pante • extended_group • de
7
2026-03-04 • via Nuitee
B
Boaz • couple • nl
2
Pros:

Bed was echt mega kut en badkamer heel erg verouderd net als de rest van de kamer

2026-03-02 • via Nuitee
A
Abdull Baseer • couple • dk
8
2026-03-01 • via Nuitee
D
Desmond • solo_traveller • at
5
2026-02-28 • via Nuitee
Y
Yenal • solo_traveller • dk
10
2026-02-28 • via Nuitee
R
Ralf • family_with_children • de
10
Pros:

Sehr freundlich

2026-02-27 • via Nuitee
• couple • de
1
Wollte am Liebsten sofort wieder nach Hause fahren
Pros:

Nichts

Cons:

Alles

2026-02-26 • via Nuitee
M
Martin • solo_traveller • pt
9
2026-02-24 • via Nuitee
H
Holger • family_with_children • de
8
2026-02-24 • via Nuitee
K
Karina • family_with_children • de
10
2026-02-23 • via Nuitee