Hotel Polo am ZOB

Hotels
6 (3172 reviews)
Adenauerallee 7 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Packed lunches
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location near main train station
Helpful staff
Cons:
Cold rooms
Cleanliness issues
Poor room quality
Non-functioning elevator

Categories

Cleanliness
5.25
Multiple mentions of cleanliness issues, including dirty carpets and unclean bedding.
Service
6.75
Some reviews mention helpful staff, though there are complaints about unresponsive reception.
Location
7.25
Convenient location near the main train station, but concerns about safety.
Room Quality
4.75
Poor quality beds and issues with room temperature and maintenance.
Amenities
5.25
Missing basic amenities such as a functioning elevator and in-room fridge.
Value for Money
6.25
Somewhat satisfactory in relation to the low price, yet lacking in basic comfort.
Food and Beverage
6.25
No meal options available; breakfast not served.
Overall Experience
6.25
Mixed experiences with significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:10

Property Description

Central Location and Modern Rooms
Located just a 3-minute walk from Hamburg Main Station, Hotel Polo am Zob offers a convenient central location for travelers. The modern rooms are designed for comfort and feature amenities such as cable TV and private bathrooms with hairdryers.

Rich Breakfast Buffet
Start your day right with a delicious breakfast buffet at the hotel's breakfast room. Indulge in a wide selection of hot and cold dishes to fuel up for a day of exploring Hamburg.

Exploring Hamburg's Old Town
Immerse yourself in Hamburg's history by taking a leisurely 10-minute walk to the charming Old Town district from the hotel. Discover the city's cultural heritage through its theaters and historical churches.

Experience comfort and convenience at Hotel Polo am Zob - book your stay now!

Important information:

Children and Extra Beds are subject to availability and must be confirmed by Hotel Polo am ZOB.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

6
Based on 3172 reviews
Cleanliness: 5.25
Service: 6.75
Location: 7.25
Room Quality: 4.75
Amenities: 5.25
Value for Money: 6.25
Food and Beverage: 6.25
Overall Experience: 6.25
M
Mansoureh • extended_group • de
10
2026-02-13 • via Nuitee
J
Julia • couple • de
6
Było okej na jedną noc ale napewno nie wrócę.
Pros:

Fajnie że hotel jest tak wyciszony, przy zamkniętych oknach praktycznie nic nie było słychać. Tak samo sąsiadów za ścianą było słychać na korytarzu ale w pokoju zupełna cisza

Cons:

Dwóch facetów na recepcji miłych natomiast trzeci to totalny burak, oczywiście obcokrajowcy.

2026-02-10 • via Nuitee
K
Karina • family_with_children • de
10
2026-02-09 • via Nuitee
U
Udo • family_with_children • de
5
2026-01-31 • via Nuitee
G
Gaspar • couple • es
9
2026-01-29 • via Nuitee
C
Cassandra • solo_traveller • de
6
Pros:

Staff are very friendly

Cons:

The room wasn’t very clean and smelt quite old . The area is a little dodgy but no one bothered me when I was walking to and from the hotel .

2026-01-28 • via Nuitee
J
Jamie • couple • de
6
2026-01-27 • via Nuitee
F
Fahimeh • extended_group • dk
1
A very uncomfortable and unhygienic stay that caused health problems for our family.
Pros:

Nothing. The place was very dirty and uncomfortable. The elevator did not work the night we stayed, and our rooms were on the 5th floor. Overall, a very uncomfortable and unhygienic stay that caused health problems for our family.

Cons:

Everything. The beds, blankets, and pillows were very dirty and uncomfortable. Three of the six family members were bitten by insects in the bed during the same night we stayed here. After returning from our short trip, one of us had to be hospitalized due to an insect-related infection. Even after a month, we are still experiencing itching and skin irritation. We had to spend a lot of money to recover our skin health. Do not make the same mistake we did.

2026-01-27 • via Nuitee
H
Halyna • family_with_children • ua
10
Pros:

Lage

2026-01-25 • via Nuitee
L
Lyana • couple • cz
7
2026-01-23 • via Nuitee
J
Jakat • family_with_children • de
8
2026-01-22 • via Nuitee
C
Carmen • solo_traveller • de
8
Okay für einen kurzen Aufenthalt
Pros:

Gute Lage, Preis-Leistung,

Cons:

Aufzug defekt, Zimmer in 4.Etage

2026-01-21 • via Nuitee
M
Marian Cristinel • extended_group • ro
8
2026-01-20 • via Nuitee
L
Liam • couple • ie
1
2026-01-20 • via Nuitee
S
said nurulla • family_with_children • se
1
Pros:

Nej
det var dåligt hotel

Cons:

Doligt mycket

2026-01-20 • via Nuitee
S
Saniye • family_with_children • tr
3
Kötüydü
Pros:

Sadece şehre yakınlığı gerisi kötü

2026-01-20 • via Nuitee
K
Klaus • couple • de
8
Gut
Pros:

Die gegen wegen der nähe zum Bahnhof

Cons:

Die Baustelle viele Süchtige

2026-01-19 • via Nuitee
R
Reinhard • family_with_children • at
4
Für 1 Nacht Stop Over okay aber nichts für längere Aufenthalte
Pros:

Nähe zu den öffentlichen Verkehrsmitteln.

Cons:

Das WLAN ist de facto nicht vorhanden. Das Hotel ist abgewohnt und gehört renoviert. Diese Gegend ist von Obdachlosen, Junkies und Straßen dealern geprägt. Rund um die Uhr fahren Einsatzfahrzeuge mit Blaulicht und Horn.

2026-01-19 • via Nuitee
M
Mustafa • family_with_children • dk
8
Merkezde yakınlığı super
Pros:

Hersey iyi sayilir

Cons:

Sabahlara kahve severim
Su kaynatma, toz kahve ve çay yoktu
Tek eksik

2026-01-19 • via Nuitee
I
Ihor • family_with_children • de
4
2026-01-19 • via Nuitee