Hotel & Spa Villa Mercede

Hotels
8.1 (995 reviews)
Via Tuscolana 20 , Frascati , it

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Quality food
Cons:
Cleanliness issues
Limited breakfast options
Small rooms

Categories

Cleanliness
7.61
Rooms not cleaned properly with dust and used items found.
Service
8.58
Staff is friendly and helpful during the stay.
Location
8.62
Location is great for accessing various places.
Room Quality
7.57
Rooms are small and some amenities are lacking.
Amenities
8.1
Good restaurant and gym, but lacking some basic supplies.
Value for Money
7.56
Breakfast and amenities do not meet expectations for the price.
Food and Beverage
8.61
Quality of dining options praised, though menu is restrictive.
Overall Experience
8.18
Mixed experience with good staff and location but some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 10:51

Property Description

Luxurious Amenities

Hotel & Spa Villa Mercede offers an array of luxurious amenities to make your stay unforgettable. From the tranquil outdoor pool to the rejuvenating spa, indulge in relaxation and comfort during your visit.

Gourmet Dining Experience

Savor the flavors of high-quality local cuisine at Restaurant Là Cucina con Vista. With a sweet and savoury buffet breakfast and delectable homemade pastries included in your stay, enjoy a culinary experience like no other in the panoramic veranda.

Convenient Location

Situated on the picturesque slopes of the Castelli Romani area, Hotel & Spa Villa Mercede provides easy access to Rome's GRA ring road and Ciampino Airport. With complimentary parking and free WiFi, your travel convenience is our priority.

Book your stay at Hotel & Spa Villa Mercede now to experience luxury, fine dining, and convenience all in one place.

Important information:

Please note the swimming pool might not be available in the event of bad weather.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Sep 30, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 995 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.18
M
Maria Laura extended_group it
10
2026-02-13 via Nuitee
C
Christan solo_traveller fr
9
Hôtel propre et bien situé
Pros:

Propre et bien situé, le restaurant de l'hôtel est de très bonne qualité

Cons:

le Wifi très instable

2026-02-13 via Nuitee
C
Carmen family_with_children it
10
Magnifico! Ci torneremo sicuramente
Pros:

Ottima!!! Sia dolce che salato. Tutto preparato con cura. Dolci fatti in casa.

2026-01-26 via Nuitee
A
Agostino extended_group it
7
Pros:

La struttura e bella e pulita con annessa struttura di campi da padel nelle vicinanze anch' essa molto bella

Cons:

E inammissibile che il lunedi la spa sia chiusa; quantomeno andrebbe comunicato agli ospiti prima dell arrivo. Un po di scortesia da parte della reception

2026-01-25 via Nuitee
J
James couple gb
7
Third time staying at Villa Mercedes, beginning to look tired and requires a face lift
Pros:

Like the vibe of the cafe area, but beware of the different tariffs for charges in different areas, staff were excellent

Cons:

Breakfast, poor selection, no variation, also if down after large party there was less choice, Pool, adequate for size of hotel, at weekends there are external private parties in the pool area which impacts greatly whilst staying in a suite ( room 212 ) loud music until late in the evening, we were not informed of this or we would have chosen a different room or even a smaller room towards the rear of hotel, shuttle bus was not advertised or freely given, guest on crutches made to walk into town without offer of shuttle

2026-01-19 via Nuitee
D
Daniel couple gb
6
Brilliant to stay on the outskirts. Close to the train station to get to Rome and nice hotel
Pros:

The location of the property is really good! You have a shop that is open 24/7 to get drinks, water, snacks and much more. The rooms are perfect for what we needed it for and would stay here again.

Cons:

The breakfast area even though was included. Could potentially be better as lack of food during the timeframe advised.

2026-01-19 via Nuitee
A
AUDREY couple gb
4
Hotel all right but noisy.
Pros:

Clean and good location. Breakfast was good

Cons:

Reception staff hopeless and had to disclose a medical condition to get a kettle despite the fact that they had an abundance of kettles. Thin walls loud guests. Swimming pool area closed at 6pm and very loud parties started every night. We were right against the noise

2026-01-19 via Nuitee
F
Fredrik extended_group se
7
Pros:

En bra frukost, bra cappuccino och trevlig personal.

Cons:

Fläkten till AC gnisslade/kvittrade vid drift, störande när man skulle sova.

2026-01-19 via Nuitee
J
Joris couple nl
4
Pros:

Enkel ontbijtpersoneel was aardig. Schoonmakers maakten netjes schoon

Cons:

Luide airco (enkel aan of uit), oude kamer, douche gaat constant omhoog en omlaag in temperatuur, slechte waterdruk, gescheurde matras, onaardig resterend personeel, chauffeur was pick-up vergeten, karig ontbijt.

2026-01-19 via Nuitee
A
Alistair couple gb
7
2026-01-19 via Nuitee
S
Simone couple it
10
Memorabile
Pros:

Lo staff
La location
e il calore della struttura

2026-01-11 via Nuitee
M
Marta couple it
9
2026-01-06 via Nuitee
M
Micol couple be
7
2026-01-03 via Nuitee
G
Garzoli couple it
5
Non consigliato
Pros:

Non molto
Per il prezzo pagato e il servizio ricevuto non ritornerei

Cons:

Finestre non apribili e senso di chiuso,camera non conforme alla richiesta,prezzo alto per il servizio ricevuto nonostante era giorno di festa, vasca idromassaggio ridicola per la camera e camera poco curata,servizio colazione inefficiente poco personale per i clienti presenti,pietanze mancanti e tanta attesa per la rifornitura della colazione.
Villa molto dispersiva

2026-01-02 via Nuitee
V
valentina solo_traveller it
8
2026-01-02 via Nuitee
S
Sara solo_traveller it
10
2025-12-29 via Nuitee
F
Fabrizio extended_group ch
7
2025-12-28 via Nuitee
G
GHERARDO extended_group it
5
Pros:

Materassi e cuscini non di livello per un hotel 4 stelle. Terzo lettino molto scomodo. Dettagli del bagno da migliorare (esempio metallo arrugginito nel lavabo)

2025-12-27 via Nuitee
G
Gianmarco solo_traveller it
7
2025-12-18 via Nuitee
D
Dirceu solo_traveller de
9
2025-12-17 via Nuitee