Mitsui Garden Hotel Ginza Premier

Hotels
Mitsui Garden
8.8 (3223 reviews)
Chuo-ku Ginza 8-13-1 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Small room size
Limited self-service laundry

Categories

Cleanliness
8.63
Generally clean, but some reviews mentioned room issues like small size impacting perception.
Service
9.2
Staff were consistently described as friendly and accommodating.
Location
9.44
Excellent location with easy access to main attractions and transport.
Room Quality
7.99
Rooms were often noted as small and sometimes tightly arranged.
Amenities
8.72
Good amenities like a variety-rich breakfast and view, but some rooms lack space.
Value for Money
8.18
Some felt it was expensive for the size of rooms available.
Food and Beverage
9.23
Breakfast received high praise for variety and quality.
Overall Experience
9
Overall enjoyed stay with minor issues that did not greatly impact experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

City Views and Stylish Rooms
Enjoy breathtaking views of Tokyo Bay and the city skyline from high-floor rooms at Mitsui Garden Hotel Ginza Premier. The chic and stylish rooms, renovated in 2013, offer modern amenities including a flat-screen TV, fridge, and air purifier/humidifier.

Convenient Location and Nearby Attractions
Situated just minutes away from Shinbashi Station and the vibrant Ginza area, our hotel offers easy access to transportation and shopping. Explore Tsukiji Fish Market and Hama Rikyu Park within walking distance, or take a direct train to Haneda Airport from nearby Shinbashi Station.

Exceptional Services and Dining Options
Indulge in massage services, laundry/dry cleaning facilities, and free internet PCs at our 24-hour front desk. Start your day with a buffet breakfast at RISTORANTE E’VOLTA -il cielo- and unwind at Karin Bar with drinks and light refreshments. Book now for a memorable stay at Mitsui Garden Hotel Ginza Premier.

Important information:

The height limit for parking is 61 in. Parking is available on a first-come first-serve basis. If on-site parking is full, guests must park at a nearby facility. Additional charges apply.

Check-in is from 15:00. For an early check-in, please make a request in advance.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.8
Based on 3223 reviews
Cleanliness: 8.63
Service: 9.2
Location: 9.44
Room Quality: 7.99
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 9
S
Soyoung couple kr
7
Pros:

시설도 좋고 위치도 훌륭함

Cons:

담배냄새가 너무 심해서 머무는 내내 괴로웠음
일본은 아직도 실내 흡연을 허용하는데 이건 큰 문제임
금연룸이라고해도 옆방에서 피워대는데 대책없음

2026-07-10 via Nuitee
I
Iván solo_traveller es
9
2026-07-09 via Nuitee
A
Ana couple us
10
2026-07-07 via Nuitee
L
Leona extended_group us
9
2026-07-07 via Nuitee
W
WICHT couple ch
8
2026-07-07 via Nuitee
N
Nathanont family_with_children th
8
2026-07-07 via Nuitee
L
Leona extended_group us
9
2026-07-07 via Nuitee
F
Frank Angarane solo_traveller au
7
Not as good as I expected
Pros:

Good location and city views

Cons:

For a 4 star hotel poor TV and chrome caster that didn't work was disappointing. Ended up being given a smoking room that smelt like an ashtray. They did relocate us after we complained.

2026-07-06 via Nuitee
M
Miwa extended_group us
10
Pros:

The front desk staff were exceptionally friendly, and communication among the team was excellent. Everyone seemed well informed, which made our stay smooth and pleasant. Both breakfast and dinner at the restaurant were outstanding.

Cons:

The room was quite small, but that's the trade-off for such a convenient location.

2026-07-06 via Nuitee
G
German family_with_children co
8
Location
Pros:

Location

Cons:

n/a

2026-07-06 via Nuitee
S
SHIFRA couple il
10
Pros:

השירות מדהים ונעים

Cons:

חדרים פיציים

2026-07-05 via Nuitee
D
Denise extended_group au
3
2026-07-05 via Nuitee
S
Shigenaga solo_traveller jp
10
2026-07-05 via Nuitee
M
M.P. couple br
8
Un hotel d’alta qualitat en una localització excel.lent
Pros:

Vista de l’hotel i des de l’habitació. Informacions donades per la recepcionista. Localització de l’hotel. Qualitat del bany

Cons:

El servei de restaurant, tant per les opcions del menú (poc japoneses) com pel tracte rebut

2026-07-04 via Nuitee
J
Juanita couple au
10
Best stay in Ginza!
Pros:

We were only able to stay one night but this hotel would be one of the best we’ve ever stayed at! The views from the reception, our bedroom and the bathroom were exceptional! The room itself had everything you needed including an abundance of toiletries, a Refa hairdryer and some complimentary drinks in the fridge! The staff were also so lovely during each interaction.

Cons:

Absolutely nothing!

2026-07-03 via Nuitee
T
Tokiko couple au
10
2026-07-02 via Nuitee
S
SHO couple jp
8
2026-07-02 via Nuitee
M
Maryna couple ua
9
2026-07-02 via Nuitee
M
Marina family_with_children au
1
Don't always believe reviews. Make your own research.
Pros:

Location is great, very close to Ginza. Staff were friendly. The main floor with reception got a great view which is very welcoming. However...

Cons:

I trully can't believe people giving good reviews for this hotel. This place is way overdue for renovations.
Dirty, old, smelly carpets all over hotel. Lifts are shocking. Rooms are extremely small. Bathroom is below average. Some rooms are allowing smoking which effects whole hotel. Between 2 of us we only had 1 large and 2 small bags and no space to keep it in the room. There was no wardrobe in our initial room even for 1 person. I asked for an upgrade, I got an offer for a 'better option'. All it was is a better view from small window in bathroom of Tokyo tower and a tiny wardrobe. The room was still small and smelly.

Hotel is for smokers. I went to get a coffee. There is only 1 bar/cafe available to get a cofee. I could not stay there as people smoke inside of cafe with no windows. For me it was shocking. I could not even get a coffee!
So I decided to look for another hotel so my 10 years old daughter could enjoy her 1st visit to Japan. We were lucky to find very nice hotel close by for same day and stayed there for a week.

2026-07-01 via Nuitee
X
Xenie solo_traveller cz
10
2026-07-01 via Nuitee