Hilton Garden Inn Atlanta Downtown

Hotels
Hilton Garden Inn
9.1 (398 reviews)
275 Baker Street , Atlanta , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Hidden fees
Issues with room amenities

Categories

Cleanliness
8.9
Some guests mentioned cleanliness, but issues arose for others, impacting sentiment.
Service
10
Staff received high praise, particularly Schkaiya and Denise for their excellent service.
Location
9.9
Many reviews highlighted the great location and walkability to attractions.
Room Quality
8.4
Several reports of issues with room amenities and comfort.
Amenities
8.9
Amenities mentioned, but weren't ideal in all aspects.
Value for Money
8.9
Guests felt there were hidden fees that impacted perceived value.
Food and Beverage
7.9
Comments on additional charges for breakfast and lack of complimentary options.
Overall Experience
9.9
Guests overall enjoyed their stays, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:52

Property Description

Centrally Located Luxury

Located in the heart of Atlanta, the Hilton Garden Inn Downtown offers unparalleled convenience to top attractions. Walking Distance to Popular Sites

Guests can easily explore the Georgia Aquarium, Centennial Olympic Park, and more. Gourmet Dining and Event Spaces

Indulge in on-site dining and take advantage of the hotel's meeting facilities and pools. Nearby Iconic Landmarks

Experience the best of Atlanta with the World of Coca-Cola, Georgia World Congress Center, and more just a stone's throw away. Book your stay now for an unforgettable Atlanta experience at Hilton Garden Inn Atlanta Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 398 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9.9
T
Tynisha couple us
10
Everyone made our anniversary experience amazing
Pros:

Customer service , view of room

Cons:

I enjoyed everything

2026-04-16 via Nuitee
J
Julian solo_traveller gg
4
Clean with friendly staff but some issues to resolve.
Pros:

The staff were polite and helpful and all areas were very clean. The outdoor pool and hot tub were great.

Cons:

Dangerous barrier in outside pool area; be mindful if you have young children, the barrier is hip-height on an adult at best and is wobbly in areas, with a sheer drop of 7 floors to the street below. There is no bar by the pool area, no showers by the gym and the outside noise levels in the rooms are unacceptable for this type of hotel. We did complain about the latter issue and they tried to resolve it by moving us to the 12th floor but you can still hear way too much, the windows should at least be triple-glazed.

2026-04-15 via Nuitee
H
Holly family_with_children us
3
2026-04-14 via Nuitee
A
Andreina couple us
8
Pros:

Lo céntrico y limpio de sus instalaciones

Cons:

No incluye desayunos, muchaaaaa buya abren cierra tiran puertas se escucha la buya de arriba

2026-04-13 via Nuitee
D
Damien family_with_children us
9
2026-04-13 via Nuitee
S
Samnang family_with_children us
8
Pros:

Very convenient

Cons:

I wish the staff smile more often :( I don’t know what happened to them but they seemed mean.

2026-04-12 via Nuitee
A
Angela couple us
10
2026-04-12 via Nuitee
G
Grubbs couple us
10
Pros:

My room view

2026-04-07 via Nuitee
C
Ceri couple gb
7
Nice comfy beds, lovely room. Felt unwelcome and wouldn’t rush to stay again.
Pros:

Very comfy beds, good size clean room with lovely views. Pool area nice. Hotel was

Cons:

With the exception of 2/3 members staff were not very welcoming, friendly or helpful, didn’t really seem to want us there. Breakfast was not amazing and the restaurant was very cold with the air con on.
Parking expensive.

2026-04-04 via Nuitee
V
Vineese family_with_children us
10
2026-04-03 via Nuitee
K
Kristina Janel family_with_children us
10
2026-04-03 via Nuitee
B
Bridget extended_group us
10
My stay was excellent I would definitely recommend stay at this hotel
Pros:

The location staff and overall hotel and room was very nice

Cons:

Wasn’t anything I disliked

2026-04-02 via Nuitee
P
Paolo solo_traveller us
10
Pros:

all

Cons:

none

2026-04-01 via Nuitee
A
Alfredo family_with_children us
10
2026-04-01 via Nuitee
J
Jamie extended_group us
7
Nice place and comfortable but street noise ans outside noise was terrible.
Pros:

Location

Cons:

Noise was terrible. If I had known that I’d have to hear a train multiple times per night I would have stayed elsewhere. The cost of parking was also insane.

2026-03-29 via Nuitee
L
LaRhonda family_with_children us
9
2026-03-27 via Nuitee
C
cassie couple us
9
our stay was short and sweet. It was a good time.
Pros:

I did not love that there was not a complimentary breakfast but the $17 per person breakfast was decent.

2026-03-25 via Nuitee
C
Charlene family_with_children us
9
We came to Atlanta to see the Aquarium. Staying at this Hilton made it perfect.
Pros:

I liked being able to see the ferris wheel light up at night.

Cons:

It was freezing cold in the hallways. It would have been nice to have special soap for the face.

2026-03-22 via Nuitee
N
Natisha family_with_children us
9
2026-03-19 via Nuitee
X
X7079XBnicks Business
10
Enjoy chatting with the staff
Pros:

Whitney & Gerunda are the best ever. Just have a convo with them and you will not be disappointed. They’re best. Gerunda gave me some great food recommendations and Whitney was a blast to chat with and kept Gerunda in line (haha jk. That’s how they are)

2026-03-17 via Tripadvisor