Hilton Garden Inn Atlanta Downtown

Hotels
Hilton Garden Inn
9.1 (398 reviews)
275 Baker Street , Atlanta , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Hidden fees
Issues with room amenities

Categories

Cleanliness
8.9
Some guests mentioned cleanliness, but issues arose for others, impacting sentiment.
Service
10
Staff received high praise, particularly Schkaiya and Denise for their excellent service.
Location
9.9
Many reviews highlighted the great location and walkability to attractions.
Room Quality
8.4
Several reports of issues with room amenities and comfort.
Amenities
8.9
Amenities mentioned, but weren't ideal in all aspects.
Value for Money
8.9
Guests felt there were hidden fees that impacted perceived value.
Food and Beverage
7.9
Comments on additional charges for breakfast and lack of complimentary options.
Overall Experience
9.9
Guests overall enjoyed their stays, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:52

Property Description

Centrally Located Luxury

Located in the heart of Atlanta, the Hilton Garden Inn Downtown offers unparalleled convenience to top attractions. Walking Distance to Popular Sites

Guests can easily explore the Georgia Aquarium, Centennial Olympic Park, and more. Gourmet Dining and Event Spaces

Indulge in on-site dining and take advantage of the hotel's meeting facilities and pools. Nearby Iconic Landmarks

Experience the best of Atlanta with the World of Coca-Cola, Georgia World Congress Center, and more just a stone's throw away. Book your stay now for an unforgettable Atlanta experience at Hilton Garden Inn Atlanta Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 398 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9.9
L
laurenbH5974YD Friends getaway
10
Excellence
Pros:

We just arrived at Hilton Garden Inn Atlanta Downtown and I had to leave a review immediately because the check-in experience with Siobhan Sims was that impressive.
After traveling, you never know what kind of welcome you’re going to get but Siobhan made the entire process seamless, quick, and genuinely enjoyable. She was warm, professional, and completely on top of everything. Check-in was efficient, organized, and stress-free, yet she still took the time to be personable and make us feel truly welcomed.
You can tell she takes pride in her role as Front Office Manager. She sets the tone for the entire stay, and because of her, ours started off perfectly.
First impressions matter and thanks to Siobhan, this one was exceptional.

2026-02-13 via Tripadvisor
K
Kenneth couple us
10
2026-02-12 via Nuitee
S
So-jung family_with_children us
9
Cons:

night

2026-02-11 via Nuitee
N
Noronha extended_group pt
9
2026-02-10 via Nuitee
C
Christelle couple ch
10
Parfait
Pros:

Bon rapport qualité prix
Personnel à l écoute

2026-02-08 via Nuitee
J
Jennifer solo_traveller ke
7
The Hilton Garden Inn was very convenient.
Pros:

The convenience to where I was going - GWCC -. I walked!

Cons:

The rooms are not cleaned.

2026-01-31 via Nuitee
R
Rick couple us
9
2026-01-31 via Nuitee
B
Breanna couple us
10
I would recommend this hotel to anybody.
Pros:

The shower, the view, the cleanliness, the staff overall the whole experience

Cons:

Nothing I loved everything

2026-01-28 via Nuitee
S
Sakia couple us
10
2026-01-25 via Nuitee
W
Williams couple us
10
I had an amazing visit .
Pros:

It was clean and everyone was nice.

Cons:

Parking.

2026-01-25 via Nuitee
N
Nathaniel couple us
10
2026-01-25 via Nuitee
N
nickhB9816XD Business
10
Top-Tier Hilton Location (AJ = Hero)
Pros:

Incredible Hilton location, specifically due to the people. AJ in security was a massive lifesaver, taking the time to seek me out after I had mistakenly left my suitcase behind. Customer service to a top-tier level. Front desk staff was continually warm and welcoming, even across shift-changes.

Will absolutely be staying here for years to come!

2026-01-23 via Tripadvisor
J
Joe couple us
8
Comfortable but noisy.
Pros:

Beds were very comfortable and it was clean.

Cons:

The noise in the area was especially the train horns was aggregating. Would not stay there again because of that.

2026-01-21 via Nuitee
J
Jeff couple us
6
Cons:

the buffet breakfast should be included not an extra cost, it’s mid tier at best. parking should be waived if staying at the hotel. the parking garage elevators smell like piss and smoke. the mattress felt old and sagging in the middle.

2026-01-21 via Nuitee
S
sharonpL3898WR Family
10
Great stay deff recommend
Pros:

Had such a good experience throughout my stay. Customer service was great from Octavia. she helped me through out my whole stay and made me feel comfortable. Definitely recommend

2026-01-20 via Tripadvisor
R
R2411JWlolad Family
10
Great
Pros:

Everything was really nice while staying. One thing I look forward to when traveling is customer service. Here the customer service with a 10 out of 10 had no complaints at all any prom that I have they make sure to fix within a timely fashion. Schkaiya was there to help me and help to make my stay great.

2026-01-20 via Tripadvisor
N
Navigate28894558561 Business
10
Business Car motivators
Pros:

Denise and the entire team were super helpful. Our experience was next level. From check in to check out We couldn’t think of a better way to conduct a stay.

2026-01-20 via Tripadvisor
F
Francis extended_group us
10
Short business trip. Was able to walk to an authenic German Restaurant-Der Biergarten. Excellent!
Pros:

The location is perfect for Downtown Atlanta activities. Walkable to most every downtown destination.

Cons:

loved it all!

2026-01-20 via Nuitee
T
Ty couple us
10
2026-01-20 via Nuitee
G
Gary solo_traveller us
10
Very enjoyable
Pros:

Excellent and Excellent

Cons:

Nothing

2026-01-20 via Nuitee