The Lookout Rye

Hotels
8 (2044 reviews)
Hilders Cliff , Rye , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Hiking
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Breakfast complaints
Need for room refurbishment

Categories

Cleanliness
6.75
Multiple mentions of dirtiness and need for maintenance.
Service
9.25
Staff were described as friendly and helpful.
Location
9.25
Repeatedly mentioned as great location.
Room Quality
7.25
Issues with room cleanliness and outdated rooms.
Amenities
7.25
Some amenities lacking, such as toilet brushes and hair dryers.
Value for Money
8.25
Generally perceived as good value for the price.
Food and Beverage
7.75
Breakfast praised but with significant complaints.
Overall Experience
8.25
Overall good experience despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:25

Property Description

Historical Charm and Breathtaking Views
Located in the heart of Rye on the East Cliff, The Lookout Rye offers stunning river views.

Convenient Location and Nearby Attractions
Just steps away from the High Street, guests can easily explore the town's shops, tearooms, and restaurants. Rye Rail Station and the iconic Landgate monument are also within walking distance.

Comfortable and Well-Equipped Rooms
Individually decorated rooms feature modern amenities such as satellite TV, tea/coffee facilities, and telephones for a relaxing stay.

Experience the charm of Rye at The Lookout Rye. Book your stay now to enjoy a memorable getaway.

Important information:

Please note that only the Superior Deluxe Room, Grand Deluxe Room and Suite with Sea View can accommodate extra beds and baby cots.

If you wish to have breakfast for the extra bed, you will need to pay an additional GBP 12.50 per person per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8
Based on 2044 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
M
Maarten solo_traveller nl
8
2026-08-08 via Nuitee
O
Ondřej couple cz
8
Cons:

The room did not have any AC so that was a bit problematic in a heatwave.

2026-08-06 via Nuitee
A
Aude couple fr
9
2026-08-05 via Nuitee
P
Paul couple gb
7
Great location , needs an upgrade
Pros:

Great central location, helpful staff

Cons:

Looking in need of some tlc

2026-08-05 via Nuitee
K
kerry couple gb
3
2026-08-05 via Nuitee
R
Roger Ralf family_with_children ch
6
Gut und Rye hat definitiv viel Charm!
Pros:

- gute Lage
- Charme

Cons:

- keine Klima-Anlage

2026-08-04 via Nuitee
N
Nuria couple gb
8
It was really well located and easy to get to.
Pros:

Where it was located and how cosy it was.

Cons:

The room was a bit warm.

2026-08-04 via Nuitee
J
Jeremy John couple gb
10
Rye is beautiful and this hotel has a perfect location.
Pros:

Great location

Cons:

All good, no complaints

2026-08-02 via Nuitee
L
Loes couple be
9
Pros:

We vonden deze accommodatie fantastisch!
Prachtige kamers, goede bedden en een heerlijk ontbijt. We konden onze fietsen kwijt in de kelder van het hotel dankzij het vriendelijke personeel.

2026-08-02 via Nuitee
D
Daizy couple gb
9
Loved it
Pros:

Great room with a roof terrace (room 21) which has amazing views, newly decorated and very comfortable. Staff are all excellent and there’s a really good breakfast.

Cons:

Quite a climb up a narrow staircase (but worth it for the room).

2026-07-22 via Nuitee
R
Rui couple gb
2
Very disappointing room, but Rye was lovely.
Pros:

Breakfast was ok and the breakfast room had been well and recently decorated. Size of the rooms was excellent. Location in the centre of Rye was amazing. Evening at sister hotel The George was excellent.

Cons:

Room didn't look like it had been dusted. Carpets had holes in them. View was onto the hotel car park. Patio was sagging and handrail was unsafe. Door to patio didn't have a lock, so our room couldn't have stuff left in it. Paint was pealing off the walls in places. Furniture was at an angle, old and mismatched. Sink in bathroom didn't drain. Curtains were torn and didn't cover the whole window. Had to book a time slot for breakfast. Had a special request for late checkout, as it was our 30th anniversary, which was not acknowledged at all. Felt like it needed a refresh all round!

2026-07-22 via Nuitee
J
Judith couple be
8
2026-07-16 via Nuitee
E
Elena extended_group de
10
Pros:

Die Lage ist fantastisch. Das Personal war ausgesprochen freundlich und zuvorkommend. Das Frühstück war fantastisch! Gemütlich und liebevoll eingerichtet! Einfach schön! Sehr zu empfehlen! Zentrum nah!

2026-07-15 via Nuitee
R
Ritz4me Couples Eastbourne, East Sussex, England
4
Run down hotel
Pros:

Absolutely stunning location unfortunately I was in a small double room , which was claustrophobic no actual air getting into the room was very dusty and the carpet was badly stained, The hotel Carpet on the stairs has also seen better days it is really a run down hotel and really needs renovation, there is also no lift , I complained to management to ask for a different room was told there was none available , unfortunately checked out early and I am waiting a partial refund, the car park at the back of the hotel is run by a management company and is extremely expensive,

2026-07-13 via Tripadvisor
D
Dunn solo_traveller gb
6
Pros:

Staff were lovely, breakfast was excellent.

Cons:

The room was small and very dated.
Not enough tea, milk.
Shower tiles were broken and black around seal to bath. Door did not close well and room had a musty smell. Previously stayed was better room .

2026-07-12 via Nuitee
C
Carole couple fr
9
Sensationnel
Pros:

Hotel Très bien placé dans la ville

Cons:

Rien

2026-07-06 via Nuitee
C
Christine couple gb
8
Disappointing but great location
Pros:

Location

Cons:

Advertised as a Hotel/Bar but only offers 2 choices of white wine, Pinot and Sauvignon Blanc that’s not a bar. The hotel reception IS the bar.
Our room was quaint but not clean, mould around the bath, no tissues, dust on the pictures hanging on the wall, bathroom shelf dirty. We paid £163 for the night! We were told the hotel is being updated but we didn’t get one of those rooms but room 18 overlooking the car park.
I did complain when we left.

2026-07-05 via Nuitee
J
Jeremy John family_with_children gb
6
A goodish stay which could have been improved by attention to detail
Pros:

The full English was very good. I ordered the kipper which I thought would be a proper fresh kipper, but in fact it was a heated packaged fillet. However the scrambled eggs which accompanied it were perfect

Cons:

The receptionist was half an hour late arriving so we, and several others , weren't able to check in on time.
There was no draft beer, and the chilled cans of Morreti soon ran out as it was a warm day. The bedrooms had a vast selection of tea but no spoons. The sachets of milk ran out at reception and so I was offered a jug of fresh milk which went off by the morning. I felt that the place was running with a skeleton staff and so the very good aspects of the hotel were offset by niggling criticisms.

2026-07-04 via Nuitee
A
Anne Louise couple fk
10
Beautifully kept hotel in a fascinating location.
Pros:

Fantastic place to stay. Beautiful bedrooms set in an old property with lovely decor. Great staff and outstanding quality breakfast. Everywhere in Rye is easy to access.

Cons:

All good.

2026-07-04 via Nuitee
M
Martin extended_group gb
6
Comfortable bed but outside area and first impression not the best!
Pros:

The room itself was really nicely done and had obviously been recently refurnished. Comfortable bed, clean and lovely bathroom.

Cons:

The entrance from the car park and general communal spaces were rather poor, carpet peeling, paintwork rather bad etc. The balcony from our room just need a few extras as very wonky decking and nails sticking up. Can see that these guys have started to do the rooms but it is a real contrast!

2026-07-04 via Nuitee