The Lookout Rye

Hotels
8 (1954 reviews)
Hilders Cliff , Rye , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Allergy-free room
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Breakfast complaints
Need for room refurbishment

Categories

Cleanliness
6.75
Multiple mentions of dirtiness and need for maintenance.
Service
9.25
Staff were described as friendly and helpful.
Location
9.25
Repeatedly mentioned as great location.
Room Quality
7.25
Issues with room cleanliness and outdated rooms.
Amenities
7.25
Some amenities lacking, such as toilet brushes and hair dryers.
Value for Money
8.25
Generally perceived as good value for the price.
Food and Beverage
7.75
Breakfast praised but with significant complaints.
Overall Experience
8.25
Overall good experience despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:25

Property Description

Historical Charm and Breathtaking Views
Located in the heart of Rye on the East Cliff, The Lookout Rye offers stunning river views.

Convenient Location and Nearby Attractions
Just steps away from the High Street, guests can easily explore the town's shops, tearooms, and restaurants. Rye Rail Station and the iconic Landgate monument are also within walking distance.

Comfortable and Well-Equipped Rooms
Individually decorated rooms feature modern amenities such as satellite TV, tea/coffee facilities, and telephones for a relaxing stay.

Experience the charm of Rye at The Lookout Rye. Book your stay now to enjoy a memorable getaway.

Important information:

Please note that only the Superior Deluxe Room, Grand Deluxe Room and Suite with Sea View can accommodate extra beds and baby cots.

If you wish to have breakfast for the extra bed, you will need to pay an additional GBP 12.50 per person per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8 per day.

Location

Guest Reviews

8
Based on 1954 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
G
Gret • solo_traveller • ch
8
2026-05-15 • via Nuitee
M
marie-claude • couple • fr
8
Petit hotel où nous retournerions sans problème
Pros:

Emplacement : idéal, dans le centre historique
Petit déjeuner : bien copieux (continental et english), bien servi, dans une salle lumineuse
Le Happy hour de 18 à 19h : vin et fromage (two for one !!)
L'accueil : très sympathique et aidant

2026-05-15 • via Nuitee
A
Ann • solo_traveller • gb
8
Enjoy my stay & very comfortable
Pros:

The location was great , close to where I want to be plus the restaurants & shops nearby

Cons:

Had to pay for car parking !! Stayed for two nights
Would be lovely if guest had free parking

2026-05-12 • via Nuitee
H
Hamish McCracken • solo_traveller • au
10
Pros:

Loved everything. Staff were excellent. Location is perfect. Accommodation really quaint and well appointed.

2026-05-11 • via Nuitee
A
Alexander • couple • gb
8
2026-05-11 • via Nuitee
L
Lesley • couple • gb
7
Pleasant stay, friendly staff. car parking a faff, should be included part of the booking with hotel
Pros:

The cost was overall value for money. staff were helpful and friendly.
Breakfast was the only meal available at this hotel and was adequate.

Cons:

To park at the hotel was a faff, you need to set up an account with a car parking company. Also if your staying for more than 1 night you need log into account each day to update your parking. It does however, allow you to pay for parking should you go out site seeing as the car park company operates various street parking.
The staff were very friendly, but it did feel at times more staff was needed and would have provided a better experience for guest.
In the hotel important places were clean ie: bathroom and bed, but the hotel and furnishings in places looked tired and in need of a refurb. The outside also looks somewhat in need of attention. Hopefully a refurb will take place soon as this hotel is in a very good spot in Rye.
The sister hotel appears more modern and serves evening meals.

2026-05-10 • via Nuitee
M
michael • solo_traveller • au
7
Good value for money , interesting staff very friendly .
Pros:

Well situated in centre of Rye , minutes from anywhere .

Cons:

Seemingly building external scaffolding improvements afoot an old historical building with character ..

2026-05-09 • via Nuitee
J
Jessica • couple • gb
8
2026-05-08 • via Nuitee
M
morrisplod • Couples
4
Don’t bother
Pros:

Excellent location size of the room great unfortunately very tired and shabby the curtains were more holes than anything the decor mismatched dated with pain peeling definitely not worth price charged especially £10 to park in their own car park

2026-05-07 • via Tripadvisor
B
Barry • solo_traveller • gb
8
2026-05-07 • via Nuitee
A
Annie • extended_group • gb
4
We made do with what was on offer
Pros:

location, breakfast and staff

Cons:

No twin bed on arrival. we had to wait for the double to be altered.
Room not clean, torn curtains, worn out carpet.

2026-05-06 • via Nuitee
P
Pascoe • couple • gb
9
Great fun
Pros:

room location breakfast

Cons:

car park is not included and shabby, stairs and hallways shabby

2026-05-05 • via Nuitee
F
Funahashi • couple • jp
7
2026-05-04 • via Nuitee
J
jacques • solo_traveller • fr
8
2026-05-04 • via Nuitee
D
Dagmar • couple • de
9
2026-05-01 • via Nuitee
M
martin • couple • gb
7
2026-05-01 • via Nuitee
J
Jean • couple • gb
8
2026-04-29 • via Nuitee
K
Klaus • couple • de
8
Geräumiges Zimmer in zentrumsnaher Lage
Pros:

Das Lookout liegt nur wenige Schritte entfernt von der Highstreet mit Lokalen und Shops. Das Zimmer Nr. 3 ist geräumig und hat einen Balkon mit Sitzgelegenheit. Von außen sieht das Hotel ziemlich heruntergekommen aus. Von innen schaut es angenehmer aus. Die Sauberkeit könnte jedoch besser sein. Das Personal ist unglaublich freundlich und zuvorkommend. Es wird kontinentales Frühstück angeboten, das mit gekochten Speisen (u.a. Full English Breakfast) ergänzt wird. Es gibt einen Hotel eigenen Parkplatz, der 10 Pfund pro Tag kostet, egal wir lange oder kurz man dort parkt. Auf der Straße direkt vor dem Hotel kann man von 18:00 - 09.00 Uhr kostenlos parken. Vorausgesetzt man ergattert einen Parkplatz. Zwei Stunden kosten 1,55 Pfund. Rye ist ein hübsches kleines Städtchen mit vielen sehenswerten Ecken. Möchten Sie am Wochenende abends essen gehen, unbedingt vorher buchen!!!

2026-04-28 • via Nuitee
J
julian • solo_traveller • gb
7
Pros:

Plenty of Electric sockets and mirrors in room. .Nice power shower. Good location . Lovely Breakfast.

Cons:

Worn/tired/stained Carpet. Dirty Purple cushion covers on bed.
A Lock missing off the bottom of the French doors. Broken rubber seal on shower screen. Dirty/dusty Orchid plant on table.

2026-04-28 • via Nuitee
J
Janet • couple • gb
6
From the outside it looked a little shabby, and inside in main stairways the decor was in need of a lot of work but our
Pros:

The location was great
The room was spacious and nicely designed
The staff were friendly

Cons:

The stairs and hall ways are in need of a makeover (badly)

2026-04-27 • via Nuitee