The Relais Henley

Hotels
9 (1366 reviews)
Hart Street , Henley on Thames , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and welcoming environment
Excellent food and service
Cons:
Limited parking availability
Some rooms had heating issues

Categories

Cleanliness
9.08
The hotel was very clean, ensuring a comfortable stay.
Service
9.55
Friendly and helpful staff, contributing positively to the experience.
Location
9.09
Great location near the river, with easy access to various spots.
Room Quality
9.04
Spacious and comfortable rooms with beautiful views.
Amenities
8.57
Facilities were good, though some amenities like parking were lacking.
Value for Money
8.53
Rates were reasonable considering the quality of the stay.
Food and Beverage
9.08
Exceptional breakfast with a variety of options.
Overall Experience
9.05
A lovely hotel experience that meets expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:54

Property Description

Indulge in Luxury Boutique Accommodation
Experience a stay like no other at The Relais Henley, Oxfordshire’s newest luxury boutique hotel. Nestled in the historic market town of Henley-on-Thames, our 40 contemporary character rooms and suites offer a unique blend of English country style and modern comfort. With personal hospitality and tranquil river views, each room promises a memorable stay.

Explore the Chiltern Hills
Immerse yourself in the natural beauty of the Chiltern Hills during your stay. Discover picturesque landscapes and charming villages, creating the perfect backdrop for outdoor adventures and leisurely strolls.

Enjoy Exclusive Events and Festivals
Be part of the vibrant local scene by attending prestigious events like The Henley Royal Regatta, the Henley Festival, and the Rewind Festival. Immerse yourself in music, culture, and entertainment just moments away from the hotel.

Ready to elevate your travel experience? Book your stay at The Relais Henley today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1366 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
M
Maia • couple • gb
4
Pros:

The food and the decor of the bathroom

Cons:

Cleanliness
Luke warm shower
Room service was poor
Had to ask for extra tea/milk and loo roll
Door was left unlocked during room service

2026-05-14 • via Nuitee
I
Ian • couple • gb
8
2026-05-14 • via Nuitee
J
Jan • solo_traveller • fr
8
2026-05-11 • via Nuitee
T
Tom • solo_traveller • gb
4
Disappointed
Pros:

Location and communal areas.

Cons:

I'm convinced I was given a lesser room than I'd paid for. I've since looked at other reviews and it seems others have felt the same. If a mistake, this is a significant detail missed. If on purpose due to booking logistics, it feels like a lack of integrity and I would not book this hotel again. The room in question is a tiny attic room with dirty windows and low ceilings. This didn't represent the pictures of a king room and I would not have booked it.

2026-05-10 • via Nuitee
L
Lade • solo_traveller • gb
9
2026-05-07 • via Nuitee
W
WILLIAM • couple • gb
8
2026-05-05 • via Nuitee
E
Einion • couple • gb
7
2026-05-04 • via Nuitee
P
Philip • couple • gb
8
Enjoyable
Pros:

Loved the location and the room and bathroom were fantastic . Great staff.

Cons:

With no parking it made things a bit tricky
The breakfast was well presented and tasty but unfortunately Luke warm

2026-05-04 • via Nuitee
I
Izzy • solo_traveller • gb
8
2026-05-04 • via Nuitee
A
Agnieszka • solo_traveller • xa
6
Missed the relais standard
Pros:

Very comfortable bed, great water pressure, clean.

Located next to the river, also short walk to the town centre, hotel with interesting history.

Cons:

The check-in process was very poorly managed, with a queue forming due to only one staff member being available. The same individual was also responsible for escorting guests to their rooms, which significantly slowed down the overall process.

The fire alarm activated in the morning; however, there were no visible fire wardens and staff appeared unsure how to respond. This created confusion and concern. There is a clear need to strengthen health and safety procedures, ensuring staff are trained and able to respond quickly, confidently, and in a coordinated manner.

2026-05-03 • via Nuitee
C
Claire • couple • gb
8
Pros:

Location and staff

2026-04-26 • via Nuitee
P
Philip • solo_traveller • gb
10
Brilliant
Pros:

Location perfect

Cons:

No convenient parking

2026-04-25 • via Nuitee
P
Philip • couple • gb
10
Brilliant!
Pros:

Location perfect.

Cons:

No convenient parking

2026-04-25 • via Nuitee
J
john • solo_traveller • ca
8
Pros:

Ambience.
Staff.
Location.

2026-04-23 • via Nuitee
_
_jbm4y • Friends getaway • Scotland
10
Dusty Springfield A Tribute Evening
Pros:

A truly delightful evening at The Relais Henley. The Dusty Springfield tribute was outstanding — the singer captured not only Dusty’s iconic voice beautifully, but also her warmth, humour, and personality.

The event was exceptionally well organised, the food was excellent, and the waiting staff deserve special mention — attentive, friendly, and incredibly helpful throughout.

All in all, a fun, relaxed, and memorable night.

2026-04-19 • via Tripadvisor
D
David • solo_traveller • gb
9
Excellent stay
Pros:

Location, location, location … little gem!

Cons:

Bar closes at 11pm, far too early!

2026-04-19 • via Nuitee
A
Alison • couple • gb
10
2026-04-13 • via Nuitee
M
Mark Scott • couple • gb
10
Pros:

Friendly staff, great room with river view (204)
and high quality breakfast

2026-04-11 • via Nuitee
P
Peter • couple • gb
10
A comfortable, historic hotel located in the centre of town, next to the River Thames
Pros:

Historic, Characterful hotel in Henley town centre, overlooking the River Thames.
My room was spacious with a very comfortable bed.
I enjoyed a tasty evening meal there. The breakfast was wonderful and service was excellent.
There is a small well stocked hotel bar, which was an excellent place to relax.

Cons:

Parking is not easy in Henley on Thames and I had to park my car away from the Hotel.
The station is approximately 10 minutes walk from the property

2026-04-11 • via Nuitee
R
Robert • couple • gb
10
Good old fashioned service created enjoyable stay
Pros:

Friendly staff created a relaxed environment.

2026-04-10 • via Nuitee