Eco Alcalá Suites

Hotels
Ecohoteles
8.3 (2100 reviews)
Santa Leonor, 24 , Madrid , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Comfortable beds
Cons:
Cleanliness issues
Noise from adjacent rooms
Inconveniences with amenities

Categories

Cleanliness
7.96
Some reviews mention issues with cleanliness, including dirty bathrooms and floors.
Service
9.03
Multiple mentions of friendly and helpful staff.
Location
8.77
Good location with easy access to transportation and restaurants.
Room Quality
8.12
Comments on spacious family rooms but some complaints about noise and minor issues.
Amenities
7.55
Basic amenities provided, but some complaints about missing or charged items.
Value for Money
8.41
Generally good value, though some felt it could be improved with more inclusions.
Food and Beverage
8.06
Good breakfast, but desires for more variety expressed.
Overall Experience
8.53
Overall good experiences highlighted by satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:15

Property Description

Luxurious Designer Suites with Free WiFi and Flat-Screen TV

Sun Terrace and Outdoor Swimming Pool

Indulge in relaxation at our large sun terrace and cool off in the outdoor swimming pool during the summer months.

Convenient Location and Easy Access

Located just a short drive from IFEMA Convention and Congress Centre, with Ciudad Lineal Metro nearby for easy city exploration. Quick access to M-30 and M-40 Motorways for seamless travel.

Delicious Buffet Breakfast at the Bar/Cafeteria

Start your day right with a delightful buffet breakfast served every morning at our bar/cafeteria with a charming terrace.

Experience luxury and convenience at Eco Alcala Suites - book your stay now!

Important information:

Please note that the swimming pool is open from June 15 to September 15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 14, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2100 reviews
Cleanliness: 7.96
Service: 9.03
Location: 8.77
Room Quality: 8.12
Amenities: 7.55
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
D
Dimitra family_with_children gr
10
2026-04-18 via Nuitee
E
Elodie solo_traveller fr
9
Pros:

La dimension de la chambre familiale tres confortable
Le lit adulte hyper confortable
La douche top

Cons:

Les dosettes cafe payantes 🙁
Le bruit de la rue

2026-04-18 via Nuitee
A
Addy solo_traveller es
10
2026-04-18 via Nuitee
M
Magalmu solo_traveller es
9
Pros:

Habitación muy espaciosa y comoda

2026-04-17 via Nuitee
R
RAMON couple es
9
Pros:

La habitación es inmensa

2026-04-17 via Nuitee
V
Vincenzo solo_traveller it
10
Pros:

La stanza bella spettacolare

Cons:

Niente

2026-04-16 via Nuitee
L
Lorena extended_group es
9
2026-04-15 via Nuitee
A
Ali Osman family_with_children ch
9
Établissement très apprécié, dans notre chambre se trouvé égalment une petite cuisinette très agréable. Le personnel trè
Pros:

Le personnel été très agréable

Cons:

Les chambres été en peu froide

2026-04-14 via Nuitee
M
Maria Del Pilar family_with_children au
8
2026-04-14 via Nuitee
G
Garrote Castilla family_with_children es
10
2026-04-14 via Nuitee
H
Hervé solo_traveller pt
6
2026-04-14 via Nuitee
E
ELENA family_with_children es
10
2026-04-13 via Nuitee
J
JOEL family_with_children br
10
Pros:

O local. E a limpeza sao excelentes. Café bom e o banheiro com jm chuveiro muito bom

Cons:

Nao tenho reclamscao

2026-04-13 via Nuitee
I
Imane family_with_children es
6
2026-04-12 via Nuitee
M
Maria de Fátima solo_traveller es
10
2026-04-11 via Nuitee
H
Helder Manuel solo_traveller pt
5
Pros:

Funcionários muito simpáticos

Cons:

Hotel, necessita de algumas melhorias para colmatar a passagem do tempo

2026-04-11 via Nuitee
T
Toni family_with_children es
6
2026-04-11 via Nuitee
M
Marta extended_group es
10
Pros:

Amplío y limpio

Cons:

Que el café no era de cortesía

2026-04-11 via Nuitee
D
Donna extended_group us
10
We enjoyed the staff and free breakfast.
Pros:

The staff was overly friendly and helped us to find restaurants and get to the metro.

Cons:

Good value for the space

2026-04-10 via Nuitee
E
Easy family_with_children de
1
Pros:

Nichts würde es nie wieder buchen.

Cons:

Ehemaliges Bürogebäude, inzwischen deutlich in die Jahre gekommen und entsprechend abgewohnt. Die Bausubstanz ist problematisch: Straßenlärm dringt deutlich durch, zusätzlich hört man jede Nutzung der Leitungen – selbst nachts, wenn Gäste über einem die Toilette benutzen. Insgesamt wirkt die Immobilie nicht gepflegt, sondern konsequent ohne nennenswerte Instandhaltung weitervermietet.

Komme ganz sicher nicht mehr wieder.

2026-04-10 via Nuitee