Eco Alcalá Suites

Hotels
•
Ecohoteles
8.3 (2001 reviews)
Santa Leonor, 24 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Comfortable beds
Cons:
Cleanliness issues
Noise from adjacent rooms
Inconveniences with amenities

Categories

Cleanliness
7.96
Some reviews mention issues with cleanliness, including dirty bathrooms and floors.
Service
9.03
Multiple mentions of friendly and helpful staff.
Location
8.77
Good location with easy access to transportation and restaurants.
Room Quality
8.12
Comments on spacious family rooms but some complaints about noise and minor issues.
Amenities
7.55
Basic amenities provided, but some complaints about missing or charged items.
Value for Money
8.41
Generally good value, though some felt it could be improved with more inclusions.
Food and Beverage
8.06
Good breakfast, but desires for more variety expressed.
Overall Experience
8.53
Overall good experiences highlighted by satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:15

Property Description

Luxurious Designer Suites with Free WiFi and Flat-Screen TV

Sun Terrace and Outdoor Swimming Pool

Indulge in relaxation at our large sun terrace and cool off in the outdoor swimming pool during the summer months.

Convenient Location and Easy Access

Located just a short drive from IFEMA Convention and Congress Centre, with Ciudad Lineal Metro nearby for easy city exploration. Quick access to M-30 and M-40 Motorways for seamless travel.

Delicious Buffet Breakfast at the Bar/Cafeteria

Start your day right with a delightful buffet breakfast served every morning at our bar/cafeteria with a charming terrace.

Experience luxury and convenience at Eco Alcala Suites - book your stay now!

Important information:

Please note that the swimming pool is open from June 15 to September 15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 14, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2001 reviews
Cleanliness: 7.96
Service: 9.03
Location: 8.77
Room Quality: 8.12
Amenities: 7.55
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
M
Muñoz Esteve • family_with_children • es
9
2026-02-14 • via Nuitee
T
Talis • family_with_children • pt
9
Pros:

Gostei muito do atendimento dos funcionários, minha filha esqueceu o seu peluche de 10 anos dormindo com ela....eles foram muito atenciosos e enviaram por correio. Um sucesso de atenção... obrigado pelo carinho.

2026-02-14 • via Nuitee
M
MARIA ELENA • extended_group • es
8
2026-02-13 • via Nuitee
K
Kazuo • family_with_children • br
10
Acima da expectativa
Pros:

Atendimento excepcional. Não faltou atenção.

Cons:

No primeiro dia tive problemas com agua quente, mas o recepcionista resolveu nosso problema.

2026-02-13 • via Nuitee
C
carlos • family_with_children • es
10
Pros:

En general todo correcto

2026-02-11 • via Nuitee
M
MARLON • family_with_children • br
8
Espaço excelente, grande e com várias camas, embora o sofá cama esteja bem torto já é mereça ser trocado.
Pros:

Espaço excelente, grande e com várias camas, embora o sofá cama esteja bem torto já é mereça ser trocado.

Cons:

Iluminação do ambiente podia ser melhor e o
Apartamento estava um pouco frio.
Sofá cama está ruim, deve ser trocado ou arrumado.

2026-02-10 • via Nuitee
C
CHRISTIANE • family_with_children • es
8
Pros:

Localização, estacionamento (pago, mas atende muito bem).

Cons:

Um pouco barulhento (ficamos no térreo).

2026-02-09 • via Nuitee
R
Renata • solo_traveller • br
9
2026-02-09 • via Nuitee
R
Ricardo David • solo_traveller • it
7
2026-02-09 • via Nuitee
I
ISABEL • family_with_children • es
9
Pros:

Las almohadas, en la cama extra grande estaban dobles y eran comodísimas

Cons:

El hotel estaba perfecto, la única pega que le pondría, si es que quieres visitar el centro de Madrid, es que está un poco lejos y pierdes mucho tiempo en el metro.

2026-02-09 • via Nuitee
A
Alex • couple • es
4
2026-02-09 • via Nuitee
R
Rodriguez • family_with_children • es
7
2026-02-09 • via Nuitee
G
Gonçalves • family_with_children • pt
6
Satisfação moderada
Pros:

Localização boa, custo benefício bom, atende-se muito bons

Cons:

Como fui com a família, casal mais 2 filhos, o
Colchão do sofá cama estava muito usado, não estava confortável

2026-02-08 • via Nuitee
O
Oxiel • family_with_children • bo
8
Pros:

La ubicación.

Cons:

El agua caliente se,acabó rápido.

2026-02-08 • via Nuitee
A
Ana • family_with_children • es
9
Pros:

La habitación familiar muy grande con dos alturas.
Lejos del centro de Madrid pero cerca del aeropuerto. Se puede aparcar cerca en la calle.

Cons:

Nada

2026-01-31 • via Nuitee
A
Ana Cláudia • family_with_children • br
9
Pros:

Local muito bom para família! Somos em cinco! Deu tudo certo! O fato de ter micro-ondas no apto nos ajudou muito!

2026-01-31 • via Nuitee
P
Pedro Pablo • couple • es
8
Acogedor y cálido
Pros:

El personal y servicio excelente. El desayuno bien, es pequeño pero bastante bien surtido. Y la ubicación nos gustó.

2026-01-31 • via Nuitee
J
José • solo_traveller • es
9
2026-01-29 • via Nuitee
D
David • family_with_children • es
9
Pros:

El personal fue encantador y ágil.

Cons:

El sofá cama era un poco incomodo para dormir.

2026-01-29 • via Nuitee
R
Rixi • family_with_children • hu
10
2026-01-28 • via Nuitee