Eco Alcalá Suites

Hotels
•
Ecohoteles
8.3 (2139 reviews)
Santa Leonor, 24 , Madrid , es

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Comfortable beds
Cons:
Cleanliness issues
Noise from adjacent rooms
Inconveniences with amenities

Categories

Cleanliness
7.96
Some reviews mention issues with cleanliness, including dirty bathrooms and floors.
Service
9.03
Multiple mentions of friendly and helpful staff.
Location
8.77
Good location with easy access to transportation and restaurants.
Room Quality
8.12
Comments on spacious family rooms but some complaints about noise and minor issues.
Amenities
7.55
Basic amenities provided, but some complaints about missing or charged items.
Value for Money
8.41
Generally good value, though some felt it could be improved with more inclusions.
Food and Beverage
8.06
Good breakfast, but desires for more variety expressed.
Overall Experience
8.53
Overall good experiences highlighted by satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:15

Property Description

Luxurious Designer Suites with Free WiFi and Flat-Screen TV

Sun Terrace and Outdoor Swimming Pool

Indulge in relaxation at our large sun terrace and cool off in the outdoor swimming pool during the summer months.

Convenient Location and Easy Access

Located just a short drive from IFEMA Convention and Congress Centre, with Ciudad Lineal Metro nearby for easy city exploration. Quick access to M-30 and M-40 Motorways for seamless travel.

Delicious Buffet Breakfast at the Bar/Cafeteria

Start your day right with a delightful buffet breakfast served every morning at our bar/cafeteria with a charming terrace.

Experience luxury and convenience at Eco Alcala Suites - book your stay now!

Important information:

Please note that the swimming pool is open from June 15 to September 15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 14, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2139 reviews
Cleanliness: 7.96
Service: 9.03
Location: 8.77
Room Quality: 8.12
Amenities: 7.55
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
M
Melanie • extended_group • es
9
2026-05-16 • via Nuitee
M
moreno • solo_traveller • es
6
Pros:

Estaba bien

Cons:

El baño no tiene salida de olores,la ventana,estaba rota en la parte de arriba una de la bisagras cuando la habrías parecía que se iba a caer los cristales estaban muy sucios en la ventana

2026-05-16 • via Nuitee
C
Chiara • family_with_children • it
10
2026-05-15 • via Nuitee
R
Raicevic • family_with_children • no
10
2026-05-15 • via Nuitee
S
Sara • family_with_children • ad
10
2026-05-14 • via Nuitee
Y
Yvette • family_with_children • es
10
2026-05-14 • via Nuitee
C
Cruz • solo_traveller • es
8
2026-05-13 • via Nuitee
E
Emma • solo_traveller • es
10
Pros:

En general todo, excelente en la limpieza, atención del personal

2026-05-13 • via Nuitee
P
Prestinenzi • solo_traveller • it
10
Pros:

Disponibilità staff, professionalità.

2026-05-12 • via Nuitee
A
Alessandro • solo_traveller • it
9
Pros:

Struttura accogliente stanza grande personale disponibile.

Cons:

Stanze poco insonorizzate

2026-05-12 • via Nuitee
P
Philippe • solo_traveller • fr
7
2026-05-12 • via Nuitee
S
Sol • extended_group • es
8
2026-05-11 • via Nuitee
D
Dinesh • solo_traveller • in
8
Good
Pros:

The receptionist Sara (I think that’s her name). She was just the sweetest and most helpful person we met

Cons:

The shower Water hearing issues

2026-05-11 • via Nuitee
V
Vilariño • family_with_children • es
9
2026-05-11 • via Nuitee
M
Marzia • solo_traveller • it
9
Pros:

👍🏻

2026-05-10 • via Nuitee
A
Astasio • solo_traveller • es
10
2026-05-10 • via Nuitee
A
Antonio • solo_traveller • es
8
Pros:

El tamaño de la habitación estaba bastante bien, la cama era bastante grande y muy cómoda.

2026-05-10 • via Nuitee
P
Prestinenzi • solo_traveller • it
10
2026-05-10 • via Nuitee
E
Eneko • solo_traveller • es
9
2026-05-08 • via Nuitee
P
Ppina2 • solo_traveller • pt
8
2026-05-08 • via Nuitee