Quality Inn Durand I-69

Hotels
•
Choice Hotels International
7 (113 reviews)
8511 East Lansing Rd., Durand, Michigan, 48429 , Durand , US

Pets allowed

Facilities

Golfing nearby
Free breakfast
Front desk (limited hours)
Internet access in public areas - high speed
RV, bus, truck parking
Free self parking
Computer station
Free RV, bus, truck parking
24-hour fitness facilities
Free continental breakfast
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient location
Good value for money
Pet friendly
Quick check-in / updated rooms in some cases
Waffle-maker / basic breakfast items available
Cons:
Frequent cleanliness issues (mold, blood, dirt, dust)
Room maintenance problems (broken lamp, cracked tile, clogged tub)
Pool has been closed for years
Breakfast sparse and disappointing
Occasional rude/unprofessional handling and oversold reservations
Inconsistent housekeeping

Categories

Cleanliness
5
Multiple guests reported mold in the shower curtain, blood on bedding, dirt in corners, dust/cobwebs, taped baseboards and refrigerator leakage—overall cleanliness is below average with some clean-room reports.
Service
9.5
Service is frequently praised (staff kind, helpful, wonderful, quick check-in); however there are isolated reports of rudeness and an oversold reservation. Overall sentiment leans strongly positive.
Location
9
Several guests noted convenience to the highway and proximity to local venues (useful for wedding parties) — location is a clear strength.
Room Quality
4.5
Numerous reports of outdated rooms and maintenance issues: broken lamps, cracked tile, plugged tubs, water buildup, damaged furniture and cosmetic defects—room quality is below average.
Amenities
5
Key amenity failures noted (pool closed for years, limited/poor breakfast), though there is a waffle-maker and the hotel is pet-friendly. Amenities are inconsistent and limited.
Value for Money
9
Multiple guests commented it was 'good for the money' or acceptable given the rate; despite issues many felt the price represented reasonable value.
Food and Beverage
4.5
Continental breakfast repeatedly described as sparse and disappointing (missing eggs/sausages/muffins/fruit/juice); food & beverage offerings score low.
Overall Experience
9.5
Mixed stays reported but frequent positive notes (clean/acceptable single-night stays, friendly staff, quick check-in). For guests prioritizing location and price over full-service amenities, overall experience is often positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Recreational Opportunities and Amenities
Enjoy the 24-hour fitness center and complimentary wireless internet. A complimentary continental breakfast is included for your convenience.

Featured Amenities
Make use of the computer station, laundry facilities, and coffee/tea in a common area. Free self-parking available on-site.

Guestroom Features
Relax in one of the 47 guestrooms equipped with refrigerators and microwaves. Stay connected with complimentary wireless internet and enjoy cable programming.

A stay at Quality Inn in Durand places you steps away from Dutch Hollow Golf Club and a short drive from Trumble Park. Book now for a comfortable stay with convenient amenities.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

  • Pets

    Pet max weight (per pet) in kg is 9

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7
Based on 113 reviews
Cleanliness: 5
Service: 9.5
Location: 9
Room Quality: 4.5
Amenities: 5
Value for Money: 9
Food and Beverage: 4.5
Overall Experience: 9.5
R
Robert • family
8
Pros:

Staff kind, room clean but very old, unfinished but a place to stay. It’s a small town and it was nice to have a haven near by after wedding party so we didn’t need to drive miles! We would stay again if the venue was in this town.

2025-10-12 • via Nuitee
C
Crinda • family
4
Pros:

It wasn't the cleanest for sure. The shower curtain had mold on it. The bedcover had somebody's blood on it, not our's. Under the desk was all kinds of dirt off of somebody's shoes. Not us, we take our shoes off when entering the room. Also it was advertised as having a pool, one of our main reason's for renting the room. To find out the pool had been closed for two years !! Very unhappy

2025-10-10 • via Nuitee
K
Katherine
6
Pros:

The bathroom sink was clogged when we got there. We left right away as we had things to do as my daughter was getting married the following day. When we got back at night it was worse. They fixed it the next day. Your bed sheets were only changed if you requested it. Never heard of that before.

2025-10-05 • via Nuitee
S
stacey • family
2
Pros:

Stay at this hotel one weekend. Unfortunately had already booked in a nonrefundable room for the next weekend and there were no other hotels around. When we got there for the next weekend, the hotel had canceled our room because they oversold it, so they canceled all Expedia reservations since it was a third-party.
Expedia took care of it, but do not trust this hotel! Rude unprofessional staff that offered no resolution

2025-09-30 • via Nuitee
J
James • partner
2
Pros:

poor room cleaning maid service scheduling...had to ask for it..went several days with no cleaning.


Will not return......

2025-09-29 • via Nuitee
G
Gary
6
Pros:

Room had mud/dirt on corners and some surfaces were sticky

2025-09-27 • via Nuitee
M
Maria
10
Pros:

Everything was clean. I felt safe and staff was friendly

2025-09-26 • via Nuitee
L
Lynn • family
10
Pros:

convenient to highway

2025-09-24 • via Nuitee
M
Marie
8
Pros:

It was good for the money

2025-09-24 • via Nuitee
J
Jody
4
Pros:

I was very disappointed in the quality of my room, lamp was broken, bath tub was plugged and I had water up to my ankles while I showered, tile was cracked and pain was chipped.

Pool was closed and breakfast was sparse- went to a restaurant!

Would not stay here or again or recommend it to others!

2025-09-12 • via Nuitee
D
Dylan
10
Solid Hotel Stay
Pros:

Check-in was quick and easy, rooms were updated and clean. Breakfast was small but had a waffle-maker and the necessities. Solid stay overall.

2025-09-10 • via Nuitee
V
Verified traveler
6
Pros:

Room was well cleaned, and in need of repairs and a face lift.

Corners and ceiling as well as surfaces covered in dust and cobwebs. Furniture was broken. Numerous cosmetic Defects in walls etc.


2025-09-08 • via Nuitee
C
Carol • friends
10
Pros:

Pet friendly & helpful staff

2025-09-07 • via Nuitee
T
Tracy
4
Pros:

The baseboards are held together by tape. Refrigerator has a bad leak and has soiled the area around it. Walls are dirty. Staff was rude and very judgmental

2025-09-04 • via Nuitee
K
Kerri • family
8
Pros:

The staff here were wonderful! It is clean and perfectly suitable for a night’s stay.

2025-09-04 • via Nuitee
R
Rebecca
8
Very pleased
Pros:

Rooms were very clean, linen fresh, towels fresh, clean and folded. Refrigerator was clean. Bathroom was clean.

2025-08-29 • via Nuitee
P
Peter • partner
2
Pros:

Get price, nice property and staff.

2025-08-28 • via Nuitee
S
Sharon
10
Pros:

clean friendly staff

2025-08-25 • via Nuitee
J
Johan • partner
6
Pros:

Continental breakfast was very disappointing. Certainly very poor compared to other Quality Inn breakfasts!
Out of a lot of items ( not being monitored?)
and not served scrambled eggs, no sausages, no muffins, no fruit (exc. a few apples), no juice...

2025-08-22 • via Nuitee
A
Amber • partner
10
Pros:

Such a great hotel

2025-08-20 • via Nuitee