Relaxia Lanzasur- All Inclusive

Hotels
Relaxia
7.8 (50 reviews)
Avenida de Gran Canaria S/N, Parcela 26 Montaña Roja, Las Palmas, Yaiza, Lanzarote, 35580 , Yaiza , ES

Children allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 05:17

Property Description

Luxurious Spa and Recreational Amenities - Indulge in a relaxing spa treatment and take advantage of 2 outdoor swimming pools, a water park, and a lazy river.

All-Inclusive Dining and Entertainment - Enjoy meals at the onsite restaurant, buffet, snack bar, and multiple bars. All-inclusive rates cover dining, selected beverages, and entertainment options.

Convenient Location and Family-Friendly Environment - Situated near Aqualava Water Park and Playa Flamingo, our aparthotel offers easy access to top attractions. Perfect for families seeking a fun-filled vacation.

Book your stay at Relaxia Lanzasur Club for an unforgettable getaway by the beach!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ACE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • General

    Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

  • Sustainability Certifications

    Travelife

See all policies

Location

Guest Reviews

7.8
Based on 50 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
Stephanie
10
Pros:

Très bon séjour D1 semaine avec nos enfants. Le parc aquatique au top, les animations sympathiques et l'ile est très belle

2025-06-07 via Nuitee
R
Rachel
10
Pros:

Amazing hotel, has everything you need for a relaxing time, close to the beach and shops, easy to navigate around, beautiful weather and scenery, water park is amazing, entertainment amazing, very recommended

2025-04-02 via Nuitee
B
Barry
6
Pros:

Food Labelling; appalling
I wouldn’t recommend this hotel purely based on this. Especially if you have specific diet preference, intolerance or allergy. There was a vague attempt at labels but it definitely wasn’t clear or consistent.
Entertainment: Oh dear, it was a bit of a mess in the evening with screechy presenters

2025-03-27 via Nuitee
D
Danielle family_with_children
8
Pros:

Great 3* all inclusive, good value for what you pay. Brilliant team of entertainment staff really great for the kids. Good selection of food and again for a 3* it’s fine and what you’d expect, lots of variety and options throughout the day at the snack bar too. Rooms a bit basic and shower flooded each time we used it but the room on the whole was clean and hygienic. Comfy beds and pillows!

2024-05-16 via Nuitee
M
Maria
10
Heated pool
Pros:

Good location for families. We liked the room. Very quiet during the night. The food was good. One pool was heated, the other cold. Near beach 5 -7 min.

2024-01-03 via Nuitee
J
Jonna
8
Huoneenkorotus
Pros:

Huoneemme oli upgradettu isoksi perhevillaksi, jossa myös oma poreallas. Aivan mahtava lisä. Vihdoinkin hotelli, jossa oikeat täkit ja pussilakanat sängyissä, oli hyvä nukkua.
Kolme allasta, joista yksi oli lämmitetty, tarkeni uida. Ruoka ei ollut kovin kaksista, mutta ihan ok se meni. Iltatapahtumia ja allastapahtumia päiväsaikaan.
Flamingorannalle todella lyhyt kävelymatka. Mutta nousuveden aikaan ranta jäi pieneksi.

2023-03-12 via Nuitee
Y
Yascha family_with_children
8
Pros:

Fijn waterpark, prettig hotel, eten voldoende. Voor kinderen helemaal top. Ouders vermaken zich er ook prima. Prijs kwaliteit verhouding uitstekend.

2023-03-04 via Nuitee
V
Verified traveler
8
Pros:

J'ai passé un très bon séjour, hôtel très bien et un personnel très sympathique (surtout pour les familles).
Le lit confortable et l emplacement de l'hôtel proche de la mer.
Petit déjeuner copieux.
A recommander

2021-08-03 via Nuitee
S
Sylvie
8
Pros:

Très beau complexe, belle végétation entretenue. Personnel compétent et très serviable, sympathique surtout l'agent à l’accueil qui parle bien français et fait tout pour rendre le séjour des clients agréable.

2020-12-29 via Nuitee
R
Roman self
6
Pros:

Ubicacion
Hay que pagar por calefaccion. Comida sin exuberancia

2020-12-13 via Nuitee
E
Emiliya
10
Estancia EXCELENTE!
Pros:

¡Hotel 5 estrellas! Lo mejor de todo es el trato del personal, pasando por la recepción, los camareros de la barra, el personal en el restaurante, la animación y la limpieza! El hotel se encuentra al lado de una playa muy agradable... Estancia EXCELENTE!

2020-10-10 via Nuitee
V
Verified traveler friends
10
Pros:

Vicinanza della spiaggia
Pranzo e cena sempre con un buon assortimento di pietanze

2019-11-26 via Nuitee
V
Verified traveler family_with_children
10
Pros:

Super complexe pour les enfants, parfait pour une famille. Points positifs : logement en bungalow (et pas appartement ou chambre), le parc aqualava gratuit et illimité, les animations pour enfants tous les soirs, buffet correct, jeux piscine à disposition gratuitement (bouée, ballon....), l’enfant est au centre de l’attention du personnel c’est agréable pour les familles.
Points négatifs : pas de changements de draps ou serviettes de la semaine (lits refait et sol lavé 1 jour sur 2), le personnel ne parlent pas français, le manque de propreté au niveau des transats piscine et tables du restaurant mais cela est du au manque’ du manque de respect des clients (et enfants).
Wifi désormais gratuite

2019-10-02 via Nuitee
V
Verified traveler partner
10
Pros:

Amazing, loved it. Great location. We even had a holiday cat !

2019-09-13 via Nuitee
V
Verified traveler partner
10
Pros:

lo mejor a destacar es el trato del personal, en todo momento muy amables y serviciales.

2019-02-27 via Nuitee
L
Linda
10
Toppen vistelse med all inklusive, bra pris o läge
Pros:

Underbar all Inclusive anläggning! Härlig o välkomnande personal! Aktiviteter för stora och små. Stora ytor och välskött hotellområde. Bra bungalow med egen uteplats. Direkt anslutning till aquapark, inträde ingår! Stort område så placering på rum kan variera stort men vi hade tur. Nära till strandpromenaden och stranden. Bra utbud av shopping ett kvarter ovanför strandpromenaden. Nära också till hamnen om man som vi vill åka över till Fuerteventura.

2019-02-26 via Nuitee
V
Verified traveler
10
Pros:

It was a truly relaxing break, we had a lovely time - the food cooked on the hotplate was first class, lovely staff, and free beer on tap, just avoid the wine

2019-02-09 via Nuitee
V
Verified traveler partner
6
Pros:

una struttura bisognosa di manutenzione.....quando piove si vedono degli stracci accostati alla base dei finestroni.....cmq il personale è molto accogliente sia nel ristorante che alla reception...gli italiani non se li filano proprio.......

2019-01-27 via Nuitee
V
Verified traveler
4
Pros:

Animación infantil bien.comida regular. Limpieza en la habitación fatal. Nos asignaron el sábado pasado 13/10 la habitación 416 y la entrada estaba sucia (basura en media de la puerta de la entrada) esa puerta no abría bien, lámpara exterior sucia, hamaca rota, sofa cama roto, tapa del wc rota, baño sucio.

2018-10-15 via Nuitee
M
Max
10
Pros:

We had a great time. Can’t fault anything. Maybe add an extra sunbed for each apt. There is one!

2018-09-06 via Nuitee