Radisson Blu Hotel, London Canary Wharf East

Hotels
Radisson Blu
8.7 (11286 reviews)
5 Fairmont Avenue, Canary Wharf , London , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Cons:
Inconsistent restaurant service
Limited breakfast choices

Categories

Cleanliness
8.34
Room was clean and comfortable, but a fork was caked in dried curry, indicating lapses in thorough cleaning.
Service
9.31
Most staff were friendly and helpful, especially Roman; however, restaurant staff need training.
Location
8.35
Good views but a long walk from Canary Wharf; not immediately obvious unless very close.
Room Quality
8.8
Room size was excellent and very comfortable.
Amenities
9.33
Incredible facilities and beautiful views, truly exceeded expectations.
Value for Money
8.79
Overall good value, especially for the views and amenities.
Food and Beverage
7.84
Limited breakfast options and poor service in the restaurant, but food was good when ordered correctly.
Overall Experience
8.81
Enjoyable stay with great service from some staff, but some service inconsistencies impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Luxurious Accommodations
Experience 4-star luxury at Radisson Blu Edwardian, New Providence Wharf with Egyptian cotton bedding, marble bathrooms, and premium REN toiletries in every room.

Relaxation and Wellness
Indulge in ultimate relaxation at the East River Spa with ESPA treatments, sauna, steam room, and a 24-hour gym for your well-being.

Culinary Delights
Savor Modern European cuisine at Scoff and Banter Canary Wharf, offering river views, a stylish bar, and a terrace for a memorable dining experience.

Book now for a sophisticated stay in London's bustling business district at Radisson Blu Edwardian, New Providence Wharf.

Important information:

Payment for accommodations charges is required upon arrival as well as a credit card pre-authorization for incidental charges. For fully prepaid and semi flexible reservations, full pre-payment will be charged at the time of booking. For prepaid bookings, the credit card used for payment must be present at check-in.

For booking made for a third party, please contact the the reservations team at the property. All images shown are designed to give guests an idea of the room type booked. Each of the rooms are unique and may vary from the actual picture shown. Please inquire with the property for further information.

Please note that group bookings of more than 9 rooms are subject to different terms and conditions, including a prepaid deposit. The property will contact the guest after the reservation is made.

Parking has limited space. Space cannot be guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 30 per day.

Location

Guest Reviews

8.7
Based on 11286 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
C
Carmen family_with_children de
4
Cons:

Schönes Hotel, aber preislich und von der Lage her eine Enttäuschung für Konzertbesucher

​Bewertung:

​Eigentlich ist das Hotel an sich sehr schön und gepflegt, aber leider hat der Aufenthalt einen faden Beigeschmack hinterlassen. Für uns war die Lage das größte Problem.

​Lage & Erreichbarkeit:

Wir hatten das Hotel gebucht, um nah an der O2 Arena zu sein. Auf Booking.com wird eine Luftlinie von ca. 800 Metern angegeben – in der Realität ist man dort jedoch völlig aufgeschmissen. Das Hotel liegt extrem abgelegen. Um zur Arena oder zur nächsten U-Bahn-Station zu kommen, ist man zwingend auf teure Taxifahrten angewiesen. Zu Fuß ist der Weg kaum machbar bzw. extrem umständlich (erst Zug, dann U-Bahn). Für junge Leute oder Fans, die wegen eines Konzerts anreisen, ist das Hotel absolut nicht geeignet, da die vermeintliche Nähe eine optische Täuschung ist und die Fahrtkosten die Ersparnis sofort wieder auffressen.

​Verpflegung:

Das Frühstück empfand ich als massiv überteuert. Die Auswahl, die geboten wurde, stand in keinem Verhältnis zum Preis. Hier stimmt das Preis-Leistungs-Verhältnis leider gar nicht.

​Fazit:

Wer absolute Ruhe sucht und wem hohe Nebenkosten für Taxis und Frühstück egal sind, findet hier ein schönes Haus. Allen anderen – vor allem Konzertbesuchern – würde ich dringend raten, sich etwas Zentraleres zu suchen. Die Entfernungsangaben der Luftlinie bei Booking.com sind hier leider sehr irreführend.

2026-04-04 via Nuitee
P
philip couple gb
9
Clean, quiet and friendly
Pros:

Smelt nice!

2026-04-04 via Nuitee
C
Clarke couple gb
4
2026-04-04 via Nuitee
D
Damien couple gb
7
2026-04-04 via Nuitee
A
amylS6611WS Couples
10
Great hotel
Pros:

Great hotel and customer service , especially Hamza at reception !

2026-04-03 via Tripadvisor
G
grahamd786 Couples Broadstairs, Isle of Thanet, Kent, England
4
VERY disappointing!
Pros:

Location is inconvenient. Atmosphere not at all welcoming. Our so-called “superior” room came with the added “luxuries” of: -
A light fitting hanging off in the bathroom
A faulty coffee machine
Stained carpet
A very unappealing view
Grubby curtains
Would I return? What do you think!!!!

2026-04-03 via Tripadvisor
A
Ampitan solo_traveller ng
7
2026-04-03 via Nuitee
M
Margaret couple gb
6
Wouldn’t stay here again
Pros:

Nothing

Cons:

Location too far from underground disappointed with room booked superior room it was far from superior

2026-04-03 via Nuitee
R
Ruaraidh couple gb
5
Needs a refurb
Pros:

Location

Cons:

Rooms tired, no crisps or nuts at the bar

2026-04-03 via Nuitee
P
Pavlo extended_group ua
7
Враження хіба що вигляд з вікна , але це в того буде хто візьме дорожчий номер , решту будуть дивитись сусідам у вікна !
Pros:

Вигляд з вікна

Cons:

По приїзду у готель з нас взяли 400 фунтів залогу і по виїзду так і не віддали , сказавши , що вони подали заявку , але кому подали і що не зрозуміло( майте на увазі) ще одне , сніданки одні і ті ж самі кожен день , за 5 днів перебування це настільки набридло, постійно чогось не вистачало , то хліба , то яєць, овочів взагалі немає .. Номер який ми забронювали виявився з порохами , простирадла були подерті , набравши ванну вона потекла , але персонал переселив нас на другий день у інший номер ( дякую ) трішки розчаровані були готелем !

2026-04-03 via Nuitee
J
Jo solo_traveller gb
4
I booked because of proximity to mama Mia the party. It came up as a hotel I could walk to o2 - complete rubbish. We hav
Cons:

Location

2026-04-03 via Nuitee
M
matthewaS3725XI Couples
10
Couples Birthday
Pros:

Hamza was extremely accommodating and helpful.

2026-04-02 via Tripadvisor
E
evieb326 Family
10
Perfect overnight stop
Pros:

Turning up late after a concert was no issue, greeted by friendly Hamza who couldn't do more for us and was kind enough to ask about where we'd been. Room was immaculate and comfortable. Great all round experience

2026-04-02 via Tripadvisor
M
MrandMrsCraig Friends getaway
6
Hotel lovely - service needs work.
Pros:

I am loathe to leave average reviews but on this occasion feel it is justified.
The hotel - like others have said is near the O2, but it is across the river. So like others who made the same mistake we ended up in taxi's or walking then changing twice on the DLR to get there. This is my bad of course, but the hotel would do well to capitalise on this and run shuttles at £5 a head there and back, worth a thought.
The check in was nice and welcoming so well done to the reception staff - and the room was lovely, spacious and clean.
However- the air con did not get below 20 so it was rather warm, and the wardrobe is a rail in the bathroom which is odd. There were no biscuits, just water in the room. Just a few little touches there would make all the difference.
My main issue though was the service. Or lack of it.
The barman was verging on rude. He could barely look at you let alone smile. No conversation, absolutely nothing. And it was far from busy.
On both occasions we spent money at the bar he was the same. Everyone we saw seemed taken aback by it. You really didn't even want to ask for a drink.
There was no interest in table service either - you just stood there and waited for your drinks/cocktails. When 10% is automatically added to your bill just for drinks I really do resent that lack of care.
Dinner was tasty but again, no real interactions from staff.
Breakfast completely self service even the coffee.
I stay away alot both for work and leisure, I am a positive person that sees the good in most things and i really struggled to leave a 3 star review.
It is a lovely hotel - so it is shame a lack of staff interaction lets it down. For this reason it is unlikely I would return.

2026-04-02 via Tripadvisor
W
Wander47091241269 Friends getaway Ipswich, Suffolk, East Anglia, England
8
Good hotel
Pros:

The hotel is very nice, staff at check in were very friendly and knowledgeable.

The room was lovely and the shower was too notch!

It is not as close to the O2 as you think but the DLR is just around the corner.

The only downside was the barmen - we came back after a show and the barman was rude, slow, and more interested in chatting to his friend at the bar.

2026-04-02 via Tripadvisor
K
Kelly couple gb
2
2026-04-02 via Nuitee
C
Claudia couple ch
1
2026-04-02 via Nuitee
A
Arjan couple nl
9
Prima hotel voor als je naar de O2 ArenA gaat
Pros:

Fijne kamers. Prima ontbijt

2026-04-02 via Nuitee
B
Brian family_with_children gb
8
Nice hotel but be prepared .
Pros:

The hotel is positioned across the river from the O2 arena, with nice views from the dining area.
The rooms are comfortable and the food was good.

Cons:

We had issues with the resturant after paying at reception for our meal , which was resolved eventually , but was not a good start to our stay.

Prepare to take a taxi or public transport if attending the O2 arena.

2026-04-02 via Nuitee
R
Rebecca extended_group gb
7
2026-04-02 via Nuitee