Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beachfront location
Friendly and exceptional staff
Good breakfast
Large pool
Free water-sport equipment (kayaks/dinghies/paddleboards)
Evening entertainment and yoga
Spacious/comfortable rooms
Shuttle between hotels
Cons:
Housekeeping lapses (missing towels/soap)
Bathroom smells and mosquito infestation
No visible alarm clocks by beds
Shower temperature fluctuates dangerously
Expensive food/prices
Guests reserving sunbeds with towels
Gym is poor
Door to porch not functioning
Lack of mats/toiletries leading to safety issue (fall)
Pool loungers lacking cushions/shade

Categories

Cleanliness
6.2
Multiple reports of strange bathroom smells, mosquito infestation, missing mats and toiletries, and inconsistent housekeeping (missing towels/soap); cleanliness is a notable area for improvement.
Service
8.8
Staff repeatedly described as exceptional, friendly and helpful, though some guests reported slow service at towel hut and occasional staffing gaps; overall service is a strong point.
Location
9.3
Consistently praised for beachfront location and sunsets; guests repeatedly cited the excellent position by the beach as a major positive.
Room Quality
7.4
Rooms described as spacious and generally comfortable, but issues reported such as door to porch not opening, shower temperature instability, and some room odors.
Amenities
7.6
Good pool, free kayak/paddleboard hire, yoga, evening entertainment and a shuttle; gym quality and pool sun-loungers/parasols could be improved and towel service was inconsistent.
Value for Money
6.5
Several guests felt the hotel (and food) was expensive for what was offered, lowering perceived value despite many positives.
Food and Beverage
8
Breakfast and some food items received strong praise and were described as very good, though guests noted high prices and a menu that could be expanded.
Overall Experience
8.6
Guests frequently said positives outweighed negatives and would visit again; strong staff, location, activities and breakfast drive a generally very good overall experience despite some operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:51

Property Description

Luxurious Pool and Spa Experience
Indulge in the petal-shaped lagoon-style pool with a whirlpool island and pamper yourself with a massage at La Mer Spa overlooking the seafront.

Caribbean-Inspired Luxury Rooms
Experience a blend of colonial architecture and traditional Caribbean elements in the air-conditioned rooms featuring timbered verandas, ceiling fans, and modern amenities.

Diverse Dining and Entertainment Options
Savor delicious Caribbean fusion cuisine at Trios Restaurant, enjoy all-day dining at Hi Tide Beachside Restaurant, and unwind with drinks from 3 different bars.

To experience the perfect blend of luxury and Caribbean charm, book your stay at Bay Gardens Beach Resort & Spa today.

Important information:

Please note that reservations made for 3 nights or less must be paid in full upon the moment of booking.

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.

Room service is available daily from 7 am-10 pm.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UVF

Location

Guest Reviews

7.8
Based on 344 reviews
Cleanliness: 6.2
Service: 8.8
Location: 9.3
Room Quality: 7.4
Amenities: 7.6
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.6
K
Kellisa • couple • bb
6
2026-07-12 • via Nuitee
G
Garry • couple • gb
10
Pros:

Staff was amazing- food was amazing and location was great and right on the beach.

Cons:

Didn’t like it when there was a lot of Ferry guest coming onto the beach and took over it. We was on the beach early one day and then about 10:30 a group came in and put their sun beds right up next to ours which I mean they where touching together.

Think the hotel just needs an upgrade.

But would visit again has the positives outweighed the negatives.

2026-05-31 • via Nuitee
D
Dianne • solo_traveller • us
10
Pros:

Everything!
If you can put digital alarm ⏰️ clocks by the bedheads in the bedrooms that would be great. Thank you!

Cons:

No alarm clock with display time and no mat in front the toilet. I laterally fell!

2026-05-31 • via Nuitee
L
Lynda • couple • mq
10
2026-05-27 • via Nuitee
D
David & Kalpi • solo_traveller • gb
9
Exceptional Staff, Service and Smiles!
Pros:

Exceptional Staff. Exceptional Service. Exceptional Smiles.

Cons:

Shower! Dangerously hot, then freezing cold and cyclical repeat.

2026-05-11 • via Nuitee
M
Maria • family_with_children • ag
7
2026-05-11 • via Nuitee
A
Antonia • family_with_children • gb
7
Good stay overall, but room for improvements
Pros:

The breakfast was nice and delicious, location was perfect. The shuttle between hotels was a lovely amenity and the rooms were spacious. The hotels pool was large.

Cons:

There was a strange smell in the room from the bathroom when we arrived and there was some kind of mosquito infestation daily. The staff weren't warm and I found service to be very slow at times. Both times I went to the towel hut and no one was there for around 20 mins, so I had to wait. On the second day they didn't provide us with enough towels or hand washing soap. Food was pretty expensive for what it was.

2026-05-08 • via Nuitee
Y
yves • couple • mq
8
Très bien
Pros:

Oui

2026-05-04 • via Nuitee
I
INGERLYN • couple • tt
8
Short and sweet
Pros:

Location is great. Compound is well kept. Staff are professional. Food is good. Rooms are comfortable and clean.

Cons:

The gym isn’t great. Housekeeping seemed not to be providing towels or soap even after I requested. Restaurant menu needs to be expanded. The door to my porch never opened.

2026-05-02 • via Nuitee
P
patrice • solo_traveller • gp
9
Pros:

Personnel disponible et à l écoute.
La chambre est complète en équipement et agréable.

2026-04-18 • via Nuitee
W
Weit • couple • mq
8
Pros:

L'ACCEIL LE LIEUX EST MAGNIFIQUE LA PLAGE ET LES ACTIVITE PROPOSE DERIVEUR ET AUTRE LES MASSAGE LA MER LE DIVERTISSEMENT DU SOIR ET AMBIANCE A COTE DE LA PISCINE ET SPECTACLE AVEC UN PERSONNEL AGREABLE ET AU SERVICE

Cons:

CE QUI PEUT ETRE AMELIORER JE PENSE QUE LE SIPHON DE SOL DE LA SALLE DE BAIN DROIT AVOIR DE L EAU OU DE LHUILE POUR EVITE UNE REMONTE INSECTE

2026-04-01 • via Nuitee
D
Dave • extended_group • ie
7
Enjoyed it
Pros:

Breakfast was very good with a decent choice. Location suited due to its proximity to beach

Cons:

It was expensive

2026-03-31 • via Nuitee
B
Brian • couple • gb
9
Pros:

Great location by beach. Good pool. Staff friendly and helpful. Free hire of kayaks, dinghies, and paddle boards for guests. Yoga and stretch classes were good. Evening entertainment good.

Cons:

Slightly noisy during the day with rather loud music by the pool. Perhaps suggest that guests don’t ‘reserve’ sunbeds with towels when not using them

2026-03-21 • via Nuitee
P
Pascal • family_with_children • de
9
Pros:

Freundliches Personal. Es wird einem immer geholfen.
Die Liegen am Strand sind mit Sonnenschirmen jederzeit verfügbar.
Immer frische Badehandtücher.
Die Lage direkt am Strand ist wunderbar und es gibt jeden Abend einen Sonnenuntergang.

Cons:

Am Pool fehlen Auflagen und Sonnenschirme.
Die Plätze mit Schatten werden teilweise morgends um 7 Uhr bereits von Gästen mit Handtüchern reserviert.
Teilweise sind diese Liegen dann Stunden lang unbenutzt und es ist niemand zu sehen.
Dasselbe ist dann nachmittags der Fall.
Dies sollte vom Hotel unterbunden werden, damit alle Gäste die Chance haben die Liegen am Pool zu nutzen.
Ein paar saubere neue Auflagen wären auch wünschenswert.
Toilettenbürsten in den Zimmern und ein Handfeger, um Sand zu beseitigen wären auch eine gute Ausstattung.

2026-03-18 • via Nuitee
N
NICOLA • couple • gb
10
2026-03-15 • via Nuitee
D
Dajana • family_with_children • rs
10
Perfect family vacation
Pros:

We got a recommendation from a local doctor, and we really enjoyed our stay.
Suite was at the pool, beach was nearby, everything was easy and people were nice.
Maintenance was good. With two kids we can’t remember such a good experience and such a nice family property to relax and enjoy.
My suggestion is all inclusive definitely. We hadd food and drinks all the time, something was open at every moment.

Cons:

Maybe sometimes the service was slow at dinner, when we had to order, and not eat from the buffet. But they have a lot of people, they are just easy…

2026-03-15 • via Nuitee
J
Johannus CCH • couple • nl
8
It is ok.
Pros:

Typical beach resort, all is present.

Cons:

They are building an extension to the hotel which during the day is not much of a problem. However in the night there were loose items banging away. Security guards should in the beginning of the night check if all avoidable noise can be removed. I also made in the early afternoon a deal to bring me a kind of breakfast at 2000hr (in the morning I had to leave very early for a hike and wanted to go to bed early) but only after several notices from me they brought it finally at 2215hr.

2026-01-26 • via Nuitee
R
Ray • couple • us
6
Room view was disappointing as I ended overlooking a construction site which is not what I booked.
Pros:

Location. On the Beach and the fact that the facility provided breakfast due to the disappointment with the view.

Cons:

My Deluxe Garden view room was not what I booked. I ended up with a room with a view of their construction site.

2026-01-21 • via Nuitee
P
Patrick-Jean • couple • mq
8
Acceptable, mais je préfère encore le Bay Garden Hotel
Pros:

Agréable avec un personnel très attentif et dévoué

Cons:

La douche glissait et le manque d'informations sur les repas entre autre

2026-01-20 • via Nuitee
E
Eva • couple • tt
10
Relaxing, clean, ideal
Pros:

Mario was the best and deserves a raise

Cons:

I wish there was wider menu with more basics for pickier eaters, eg chicken tenders and fries especially at dinner. Also the option to have some small bites options to eat during the day between meals would be nice (nachos, fries etc). The appetisers were quite big and could be smaller. I ordered an appetiser and a main and I felt guilty for not being able to finish my appetiser salad, as it was the size of a full meal salad.

2026-01-19 • via Nuitee