Nova Inn Yellowknife

Hotels
6.9 (472 reviews)
4401 - 50th Avenue , Yellowknife , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Convenient location
Cons:
Cleanliness issues
Slow Wi-Fi
High price without adequate quality

Categories

Cleanliness
6.04
There were complaints of unclean conditions, including a filthy bathroom and hair on the sofa.
Service
8.01
Most reviews highlighted friendly and efficient staff, indicating above-average service.
Location
8.05
The location was noted to be convenient, close to multiple amenities and attractions.
Room Quality
6.5
Room quality was mixed with mentions of comfort but also issues like overheating and noise.
Amenities
7.03
Adequate amenities available, including a shuttle service, but some technical issues reported.
Value for Money
6.49
Many reviews mentioned high prices relative to the quality received, leading to lower perceived value.
Food and Beverage
5.54
No breakfast provided and limited food/drink options noted in reviews.
Overall Experience
7.51
Overall sentiment varied; some guests had positive experiences while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 15:02

Property Description

Convenient Location and Amenities

Located in Yellowknife town centre, Nova Inn Yellowknife offers a free airport shuttle and an on-site restaurant for guests' convenience. Each guest room is equipped with a refrigerator, microwave, flat-screen TV, coffee maker, and work desk. Some rooms even feature a full kitchen for added comfort.

Fitness and Dining Options

Guests can stay active at the hotel's fitness centre and relax in the on-site sauna. Cai’s Kitchen restaurant serves delicious meals, and guests can enjoy free local calls during their stay.

Additional Features

In the winter months, car plug-ins are provided, and a business centre is available for those on a working trip. With Yellowknife Golf Club and Fred Henne Territorial Park nearby, Nova Inn Yellowknife is the perfect choice for both leisure and business travelers.

Book your stay at Nova Inn Yellowknife now for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YZF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 472 reviews
Cleanliness: 6.04
Service: 8.01
Location: 8.05
Room Quality: 6.5
Amenities: 7.03
Value for Money: 6.49
Food and Beverage: 5.54
Overall Experience: 7.51
J
Javier couple ca
7
Good option for Yellowknife
Pros:

Great location, the staff is very helpful and attentive, we request a change in room and it went smoothly. All tour operators know this hotel so it's super easy to arrange for tours and taxi pick ups from this location. It's also walking distance (15-20 min) from YK's "old town" and from grocery shopping.

Cons:

The hotel is a little bit old and it shows, the mini fridge was a little too noisy at nights, and the bathtub and sink were slow to drain water (sign of water blockage in the pipes). I found the bed very comfortable, but for my partner, who suffers from back pain issues, the super soft mattresses of this hotel were a torture. This last point could be an issue just for some people though, not for your average guest.

2026-03-28 via Nuitee
S
Salvatore couple it
7
Ottima posizione, lo staff è stato sempre molto disponibile.
Pros:

Le lenzuola, i copriletto e gli asciugamani erano nuovi e puliti.

Cons:

Il prezzo e la moquette sporca.

2026-03-20 via Nuitee
P
Pamela couple ca
3
2026-03-19 via Nuitee
W
Wesley extended_group ca
5
Nice beds, don't hold your breath and expect anything more.
Pros:

Beds where clean and comfortable. Staff were friendly.

Cons:

Everything looks run down, dirty carpets, old mismatched and patched up bathroom decora (floors and tiling just patched with what ever was left over).
Wifi wouldn't connect.

2026-03-16 via Nuitee
A
Arletta solo_traveller pl
9
2026-03-13 via Nuitee
Y
yang couple ca
9
Great service.
Pros:

Employees are great. Respond to my problems very quickly. Would definitely recommend to my friends and family.

Cons:

Nothing complained.

2026-03-10 via Nuitee
F
Football family_with_children ca
10
Pros:

Bed

Cons:

Bed

2026-03-05 via Nuitee
D
Darryl family_with_children ca
8
All around great place
Pros:

Like the location. Within 5 to 7 minutes walk to downtown facilities, businesses and eateries.

Cons:

There is no more complimentary hydration lotion in the bathrooms.
The restaurant could stay open a bit longer.

2026-03-04 via Nuitee
C
Constanza family_with_children cl
5
Pros:

Location

Cons:

The windows were broken and ice was coming in, the cleaning was poor, and the electronic equipment was in bad condition.

2026-03-01 via Nuitee
B
Brittany-Roberto couple ca
1
My day was extremely awful. Staff was unprofessional when I called down to talk to them about the charges. They just kep
Pros:

The bed was comfortable. And that’s about it.

Cons:

The staff there was extremely rude. I booked it two nights stay through Booking.com at that time. My card was charged $544.13. I messaged them and told them I was unable to make it for the first night of my reservation so on that reservation I only stayed one night member was charged $544.13. Then I needed to stay for one additional night so I booked through Booking.com once again and the hotel charged me $513.89 for one night stay then I was charged an additional $777.78 for no apparent reason at all. I requested a late checkout, but I can’t see that costing me $1700 and then some. Send over in hotel is nothing but a bunch of crooks. I wouldn’t be surprised if someone put my cash in their pocket.

2026-02-28 via Nuitee
A
Adrian family_with_children au
7
Pros:

It was so close to everything. The room is quite big, possibly should have a couch. Would definitely stay again. I got this as a recommendation from family.

Cons:

Its definitely dated, and quite worn carpet. Somehow, all hotels source their mini fridges from the same noisiest product range. Would be better if the fridge plug was accessible so you could turn it off. The temp was set to semi tropical....with no thermostat control. (Probs just my room).

2026-02-27 via Nuitee
B
Brittany-Roberto couple ca
1
2026-02-27 via Nuitee
K
Kenneth family_with_children ca
1
2026-02-14 via Nuitee
A
Ayumi extended_group ca
4
2026-02-13 via Nuitee
K
Katherine solo_traveller ca
7
2026-02-13 via Nuitee
G
Gregory family_with_children ca
8
2026-02-12 via Nuitee
N
Natsumi family_with_children jp
8
The staff are wonderful.
Pros:

Fatima 、Jagjeet These two were so kind and really went out of their way to help us. Thank you so much! Thanks to them, we were able to see the aurora.

Cons:

The room we were shown at first had a bad smell. However, once we mentioned it, they responded immediately and arranged a different room, so we’re satisfied.

2026-01-31 via Nuitee
舒舒 family_with_children tw
10
2026-01-29 via Nuitee
H
HONG extended_group au
9
2026-01-27 via Nuitee
S
Shimpei extended_group jp
7
2026-01-23 via Nuitee