Puri Saron Senggigi Hotel

Hotels
8.1 (455 reviews)
Desa Krandangan , Senggigi , id
+62 370 693424

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Direct beach access / on the beach
Friendly, attentive staff
Good breakfast
Nice garden and authentic Balinese charm
Swimming pool (praised by many)
Good value for money
Comfortable beds
Quiet location near several beaches
Cons:
Cleanliness issues reported (insects, moths, bad smells)
Rooms dated and in need of renovation
Occasional poor service on arrival / no response from staff
Food inconsistent; some report terrible/expensive dinner
Pool maintenance issues reported (green pool)
No elevator / away from city centre
Beach privacy limited / beach crowded with boats
Plumbing/AC problems (loud AC, leaking sink, poor hot water)

Categories

Cleanliness
6.5
Mixed but leaning negative: multiple reviews mention insects in rooms/bed, moths, unpleasant smells and poor bathroom hygiene; a few guests said parts were exceptionally clean but several serious cleanliness issues reported.
Service
9.5
Mostly positive: many guests praise very friendly, attentive and helpful staff; however a few reports describe no staff on arrival and lack of response from booking/WhatsApp — overall service is a strong point for most visitors.
Location
9.5
Positive: direct beach access and close to many beaches; quiet setting is appreciated though some note it is away from the city centre and the beach can be occupied by boats, limiting privacy.
Room Quality
6
Negative: rooms described as dated and in need of renovation, issues reported include loud AC, leaking sink, poor water flow/temperature, insects in wardrobes and noisy corridors.
Amenities
8.3
Generally positive: swimming pool is frequently praised and grounds/garden are attractive; some maintenance concerns (green pool reported, no elevator) but overall amenities add value.
Value for Money
8.5
Positive: several guests state the hotel offers good value for the price, with comfortable beds and nice grounds; a few felt the food/condition made it less worthwhile.
Food and Beverage
7.5
Mixed: breakfast receives repeated praise, some guests said food was great; others report dinner was terrible and expensive — overall an inconsistent food experience.
Overall Experience
9
Mixed but generally favorable for those seeking an authentic, quiet beach hotel with friendly staff and good value; some guests had severe negative experiences (cleanliness, room condition) that led to early departures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:37

Property Description

Stunning Views and Exceptional Services

Luxurious Rooms with Balconies and 24-Hour Room Service
Experience comfort and convenience with air conditioning, satellite TV, and minibar in every room.

Exquisite Dining and Relaxation
Indulge in Mediterranean and other cuisines at the beachfront Mawar Saron Restaurant, unwind at the spa, and enjoy the lush tropical gardens.

Immerse yourself in the beauty of Senggigi with Puri Saron Hotel's prime location and top-notch amenities. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LOP

Location

Guest Reviews

8.1
Based on 455 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 6
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9
M
mourad • family_with_children • fr
7
2026-08-28 • via Nuitee
M
MOURAD • family_with_children • fr
7
2026-08-28 • via Nuitee
V
Vanda Aleszja • couple • hu
10
2026-08-23 • via Nuitee
A
András • extended_group • hu
8
2026-08-22 • via Nuitee
K
Kerrie • solo_traveller • au
10
Beautiful old charm, worth staying .
Pros:

I loved the old school charm, the swimming pool, the easy access to the little town, taxis very cheap. Good recommendation for massage at good price and great massage. Very friendly and helpful staff. Great aircon. And the price is right ☺️

Cons:

The tv, needs little up grade. But I travel with Netflix so ok.

2026-08-21 • via Nuitee
S
STUART • couple • id
8
A good value place to stay, comfortable, well equipped and well located a short drive from nice beaches and good restaur
Pros:

The rooms were comfortable, the restaurant was good and situated conveniently next to the swimming pool. The staff were very friendly and helpful. The swimming pool was large and had a nice sitting area but the water was a little cloudy. Transport by Grab or Bluebird to restaurants and other beaches was cheap and easy. Most things around Senggigi, restaurants, transport and the hotel were good value.

Cons:

The beach was not too good for swimming but transport to other very nice beaches was cheap and easy by Grab or Bluebird.

2026-08-18 • via Nuitee
M
Madison • solo_traveller • id
8
Great!
Pros:

We enjoyed our stay! It was a good location and in between two surf breaks. The staff are lovely and the price was great!

Cons:

Our shower took about 10 minutes to warm up!

2026-08-18 • via Nuitee
C
Christele • couple • fr
7
Pied à terre pour aller voir les gili qui sont magnifiques
Pros:

Le personnel est accueillant et chaleureux
La piscine est top.
Accès direct à la plage avec de magnifiques couchers de soleil

Cons:

Les serviettes de piscine sont données au compte goutte.
Les équipements mériteraient d’être rénovés (ex: climatisation très bruyante quand elle veut bien fonctionner, difficile d’avoir de l’eau chaude).

2026-08-16 • via Nuitee
F
Frank • couple • au
7
Good and pleasant
Pros:

Old style

Cons:

Pool noise

2026-08-10 • via Nuitee
S
Shandra • couple • es
9
Pros:

Me gustó la habitación. Muy bonita y limpia! 😊

Cons:

Que nos encontramos una araña tamaño L. Pero es normal porque está rodeado de verde.

2026-08-09 • via Nuitee
M
Maryna • extended_group • fr
1
Nous sommes resté dans cet hôtel à peine 3 heures alors que notre réservation devait tenir sur 4 nuit.
Cons:

vue sur mur, douche bouchée (hygiène), coupures de courant répétées (risque matériel), piscine trouble, 2 cheveux dans le repas, bruit intense (événement + sonorisation), climatisation cassée bruyante, tapis de sol usé.

2026-08-06 • via Nuitee
A
Anne • solo_traveller • au
8
Pros:

The hotel is a traditional Indonesian style. It is a little rough around the edges but excellent value, comfy bed, good pool, and beach front. The restaurant was good value and there was a very cheap warung opposite.

Cons:

Our only complaint was that the shower heads were partially blocked and need descaling

2026-08-06 • via Nuitee
P
Pierre-Olivier • solo_traveller • ch
9
2026-07-23 • via Nuitee
J
Jolien • couple • de
4
Pros:

Der pool war ganz schön

Cons:

es war wie verlassen, keiner da ausser wir und das personal, dementsprechend wird man sehr angestarrt. Insekten im bett und eine sehr verkalkte dusche. Das Essen war schlecht & die lage ist eher ruhig. Da gibt es nicht viel. Direkter zugang zum Strand allerdings ist der voll mit Booten gewesen. Habe mich von den Blicken unwohl gefühlt. Wir sind nach einer Nacht wieder gegangen

2026-07-20 • via Nuitee
A
athmane • solo_traveller • qa
7
Pros:

Location closed to many beaches

Cons:

Little far from airport

2026-07-19 • via Nuitee
A
Alannah • couple • ie
6
2026-07-16 • via Nuitee
S
Saidane • solo_traveller • tn
1
2026-06-30 • via Nuitee
L
L PAHRUR • solo_traveller • id
10
Pros:

Sqimming pool keren dan kamarnya bagus bersih

2026-06-16 • via Nuitee
B
bauke • couple • nl
1
Niet gaan
Cons:

Toen wij er aankwamen in het donker was er niemand die ons kwam helpen. Vervolgens berichten gestuurd op booking.com en whatsapp, geen reactie. Uiteindelijk wat anders moeten boeken. Enorm slechte service, ik zou hier niet heen gaan.

2026-06-13 • via Nuitee
L
Lydia • solo_traveller • au
8
Pros:

On the beach

Cons:

No elvator and away from the city centre

2026-06-08 • via Nuitee