Sheraton Vitoria

Hotels
•
Sheraton
8.8 (2123 reviews)
Av. Saturnino de Britto, 217 , Vitória , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive staff
Convenient location
Variety of amenities
Cons:
Cleanliness issues
Inconsistent room quality
Breakfast quality lacking

Categories

Cleanliness
8.31
Some reviews noted cleanliness issues, including a leaking bathroom and strong odors in hallways.
Service
9.58
Multiple reviews praised the staff for being attentive and courteous.
Location
9.32
The location received positive remarks for its convenience.
Room Quality
8.27
Mixed reviews on room quality, with some noting maintenance issues and uneven quality among rooms.
Amenities
8.8
Some amenities were appreciated, but others like coffee machines were lacking.
Value for Money
8.76
Considered slightly overpriced but decent for the services offered.
Food and Beverage
7.81
Breakfast variety and quality were highlighted as areas needing improvement.
Overall Experience
9.58
Overall experience was rated positively, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:43

Property Description

Luxurious Oceanfront Stay

Located on Espirito Santo’s Canto Beach, Sheraton Vitoria offers stunning views of the Atlantic Ocean from its bright rooms. Enjoy free WiFi in public areas and indulge in international cuisine at the hotel's restaurant.

Entertainment and Relaxation

Relax in rooms equipped with plasma TVs and unwind in the well-equipped fitness center overlooking the city. Guests can also take a dip in the outdoor swimming pool or enjoy a rejuvenating session in the sauna.

Convenient Location

With Vitoria Shopping Center just 2 km away and Praia da Costa Beach a short drive, Sheraton Vitoria provides easy access to key attractions. Book now to experience a blend of luxury and convenience during your stay.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. Please note that guests booking with a third part virtual card are requested to fill a form in order to guarantee the reservation.The hotel will contact the guest by email with the form and a deadline date to send it back. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 42 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 63 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2123 reviews
Cleanliness: 8.31
Service: 9.58
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 9.58
J
Junia • couple • br
9
2026-05-28 • via Nuitee
S
Silvana • couple • br
10
3 wonderful days of relaxing 😎 and the view was amazing
Pros:

Staff extremely professional specially Mr Luiz Carlos at the pool

2026-05-28 • via Nuitee
S
Snezhana • extended_group • ru
6
Pros:

Excellent breakfast, staff who were ready to help, location

Cons:

The cleanliness was quite disappointing. Or, to be precise, the complete lack of it. There were chip crumbs and strangers' hair on the bed. Lots of hair on the bathroom floor. Damaged furniture parts. An empty shampoo bottle. The blankets’ covers were full of pills, quite old, and stained. The floor had stains. It felt like the room hadn’t been cleaned at all! The staff at the front desk tried to help, but the impression was spoiled. Overall, the hotel isn’t bad, but the cleaning in the rooms has significantly harmed the hotel’s reputation.

2026-05-28 • via Nuitee
R
Raquel • solo_traveller • br
10
2026-05-27 • via Nuitee
G
Gina • solo_traveller • br
10
2026-05-25 • via Nuitee
L
Lisa • couple • br
6
Pros:

razoavel

Cons:

o ar condicionado doquarto regulagem ruim e barulhento

2026-05-25 • via Nuitee
E
Edilson • solo_traveller • br
10
2026-05-24 • via Nuitee
G
Gileno • couple • br
8
2026-05-23 • via Nuitee
A
Adriano • couple • br
4
2026-05-22 • via Nuitee
A
Adil • couple • tr
10
2026-05-22 • via Nuitee
A
Adil • couple • tr
10
2026-05-22 • via Nuitee
M
Manoel • couple • br
10
Um ótimo atendimento, isso faz toda diferença.
Pros:

Atendimento muito bom.
Pedro na chegada sempre muito educado , atencioso . Segue todos os padrões de um bom atendimento.
Luiz proativo na recepção.
Marcos Garçom do restaurante atento e solicito .
Comida estava excelente e saborosa , café da manhã com varias opções e no jantar .
Duas vezes que hospedei, o atendimento e experiencia do sabor da comida. Valem a pena.

Cons:

O hotel e ótimo e equipe bem preparada.

2026-05-20 • via Nuitee
R
Rodrigo Bortolotti • solo_traveller • br
10
Pros:

Muito bom

Cons:

Limpeza

2026-05-20 • via Nuitee
C
Carlos Alberto • solo_traveller • br
9
Cons:

A equipe é muito boa. Resolve problemas

2026-05-18 • via Nuitee
B
Bruno • couple • br
8
Custo x benefício?
Pros:

Vista do apartamento muito bonita,localização excelente,café da manhã é bom.
Alguns funcionários atenciosos.

Cons:

Alguns funcionários displicentes,preço do bar muito acima,os hoteis não deveriam querer lucrar tanto com uma garrafa de água,é um item básico.
Apartamento confortável porém simples,algumas ferrugens no banheiro.

2026-05-15 • via Nuitee
R
ROGERIO • solo_traveller • br
10
2026-05-14 • via Nuitee
E
Edgar Nunes de • solo_traveller • br
4
2026-05-13 • via Nuitee
M
Malucelli • solo_traveller • br
10
Excelente experiencia.
Pros:

Qualidade do preparo nas refeições.

2026-05-11 • via Nuitee
P
Paul Ramos • solo_traveller • pe
9
Pros:

La ubicación y el buen trato del personal.

2026-05-11 • via Nuitee
M
Monica • couple • br
10
2026-05-08 • via Nuitee