Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent food
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.58
Several mentions of dirty carpets and water quality indicate cleanliness issues.
Service
8.57
Staff was described as friendly and helpful, though some reviews indicated service issues.
Location
9.07
Positive reviews highlighted the central location as a major advantage.
Room Quality
6.58
Comments on outdated furniture and water issues in rooms have lowered the score.
Amenities
7.08
Amenities were adequate but some reviewers noted they needed upgrades.
Value for Money
7.58
Mixed reviews on value suggest room for improvement but still acceptable.
Food and Beverage
8.07
Breakfast and restaurant quality received positive mentions.
Overall Experience
8.07
Overall stay was generally positive, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Central Location by the Seafront
Enjoy the convenience of being in the heart of the city, just steps away from the beautiful Sulu seafront.

Culinary Delights
Indulge in a range of dining options with two restaurants on-site. From Malaysian local delights to authentic Cantonese cuisine, there's something for every palate.

Comfortable Accommodation
Relax in air-conditioned guest rooms equipped with modern amenities like satellite TV and a minibar. The private bathrooms offer a touch of luxury during your stay.

Book your stay at Hotel Sandakan now to experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDK

Location

Guest Reviews

7.7
Based on 1007 reviews
Cleanliness: 6.58
Service: 8.57
Location: 9.07
Room Quality: 6.58
Amenities: 7.08
Value for Money: 7.58
Food and Beverage: 8.07
Overall Experience: 8.07
E
Eduard • couple • es
10
2026-08-08 • via Nuitee
K
Kerry • solo_traveller • au
9
Pros:

Great location

2026-08-08 • via Nuitee
F
FP • family_with_children • ch
6
2026-08-07 • via Nuitee
P
Polona • solo_traveller • si
10
2026-08-07 • via Nuitee
S
Silvia • solo_traveller • it
8
Pros:

Struttura pulita, colazione abbondante. Siamo stati una notte prima di partire per un tour

Cons:

Corridoi e bagni un po' datati, ma comunque puliti

2026-08-07 • via Nuitee
A
Alberto • family_with_children • it
9
2026-08-05 • via Nuitee
B
Bernhard • solo_traveller • de
6
Gute Lage zum guten Preis in Sandakan
Pros:

Wir haben hier 2 Nächte verbracht. Das Hotel liegt sehr gut im Stadtgebiet. Nicht mittendrin aber auch nicht weit draußen. Direkt am Heritage Walk einem Spazierweg zu den Sehenswürdigkeiten der kleinen Stadt. Es ist etwas in die Jahre gekommen und hat seine beste Zeit hinter sich. Auch die Sauberkeit ist verbesserungswürdig. Das Frühstück ist hingegen sehr gut und erfüllt alle landestypischen Ansprüche. Der Preis ist fair. Insgesamt also eine mittlere Bewertung.

2026-08-05 • via Nuitee
X
Xuemao • extended_group • cn
10
2026-08-04 • via Nuitee
L
Lisa • solo_traveller • au
6
2026-08-03 • via Nuitee
D
Deborah • couple • au
6
Clean and comfortable great location.
Pros:

Clean and comfortable – great location in the middle of the city.

2026-08-02 • via Nuitee
M
Mark • solo_traveller • my
10
Pros:

Breakfast is good

2026-08-02 • via Nuitee
S
Susanne Kilzer • solo_traveller • at
10
Pros:

Personal sehr freundlich und hilfsbereit. Klimaanlage kühlt angenehm nicht so extrem kalt

Cons:

Kein Kühlschrank im Zimmer. Etwas in die Jahre gekommen schon aber ansonsten gut

2026-08-02 • via Nuitee
J
Jitka • solo_traveller • cz
10
2026-07-25 • via Nuitee
A
Anastasia • solo_traveller • cy
10
2026-07-24 • via Nuitee
C
christophe • couple • be
8
Pros:

Emplacement et chambre

Cons:

Le prix exorbitant de la lessive

2026-07-24 • via Nuitee
A
Annika • solo_traveller • at
9
Super Ausgangspunkt für Aktivitäten in der Natur
Pros:

Die Zimmer sind groß, bequeme Betten, großer TV, tolles Personal, großes Frühstück mit vielen asiatischen Hauptspeisen und auch europäischen Komponenten.

Cons:

Die Fenster waren etwas hellhörig und die Klimaanlage ließ sich nicht gut einstellen.

2026-07-22 • via Nuitee
C
Chear • solo_traveller • my
5
2026-07-19 • via Nuitee
H
Helen • solo_traveller • es
4
Pros:

Staff.

Cons:

Dirty bed sheets, shabby feel.

2026-07-19 • via Nuitee
G
Gary • solo_traveller • ca
8
2026-07-18 • via Nuitee
J
Julie • solo_traveller • au
7
2026-07-18 • via Nuitee