Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent food
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.58
Several mentions of dirty carpets and water quality indicate cleanliness issues.
Service
8.57
Staff was described as friendly and helpful, though some reviews indicated service issues.
Location
9.07
Positive reviews highlighted the central location as a major advantage.
Room Quality
6.58
Comments on outdated furniture and water issues in rooms have lowered the score.
Amenities
7.08
Amenities were adequate but some reviewers noted they needed upgrades.
Value for Money
7.58
Mixed reviews on value suggest room for improvement but still acceptable.
Food and Beverage
8.07
Breakfast and restaurant quality received positive mentions.
Overall Experience
8.07
Overall stay was generally positive, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Central Location by the Seafront
Enjoy the convenience of being in the heart of the city, just steps away from the beautiful Sulu seafront.

Culinary Delights
Indulge in a range of dining options with two restaurants on-site. From Malaysian local delights to authentic Cantonese cuisine, there's something for every palate.

Comfortable Accommodation
Relax in air-conditioned guest rooms equipped with modern amenities like satellite TV and a minibar. The private bathrooms offer a touch of luxury during your stay.

Book your stay at Hotel Sandakan now to experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDK

Location

Guest Reviews

7.7
Based on 1027 reviews
Cleanliness: 6.58
Service: 8.57
Location: 9.07
Room Quality: 6.58
Amenities: 7.08
Value for Money: 7.58
Food and Beverage: 8.07
Overall Experience: 8.07
A
Anke • solo_traveller • au
8
Pros:

Staff were very friendly. Great breakfast.

Cons:

Noisy.

2026-08-29 • via Nuitee
S
SALLY JANE • solo_traveller • gb
4
Fine for a one night transit
Pros:

Beds were reasonably comfortable

Cons:

Poor breakfast choice
Noisy air conditioning
Gaps around door frames so corridor lights shone into rooms
Heavy limescale in bathrooms
Restaurant staff unwelcoming

2026-08-29 • via Nuitee
V
Veronica • couple • it
8
Pros:

Il servizio, camera sempre pulita

Cons:

Nulla

2026-08-27 • via Nuitee
L
Lydia • solo_traveller • de
8
2026-08-27 • via Nuitee
T
Tomasz • family_with_children • pl
6
2026-08-26 • via Nuitee
E
Estela • family_with_children • es
8
Hotel precio calidad excelente
Pros:

Cómodo, limpio y cercano al centro para visitar Sandakan

Cons:

El desayuno con poca variedad.

2026-08-25 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-08-25 • via Nuitee
E
eleonora • extended_group • it
8
2026-08-23 • via Nuitee
A
Andrea Maria • solo_traveller • it
8
2026-08-22 • via Nuitee
M
Martin • family_with_children • cz
5
2026-08-22 • via Nuitee
E
Eleonora • solo_traveller • it
9
2026-08-21 • via Nuitee
A
Albert • couple • my
10
2026-08-20 • via Nuitee
I
Irene • family_with_children • it
8
Pros:

Staff very helpful and always ready to assist with a big smile!

Cons:

House-keeping can be improved

2026-08-20 • via Nuitee
A
Agnès • couple • fr
9
Un très bon rapport qualité / prix
Pros:

Localisation très centrale dans Sandakan et pratique pour rayonner à Sepilok ou au Kinabatangan.
Hôtel vieillissant mais très bien entretenu, très propre et personnel accueillant. Buffet de petit déjeuner continental classique.

2026-08-20 • via Nuitee
A
Amy • couple • gb
5
Convenient
Pros:

Good location, clean.

Cons:

Dated decor

2026-08-18 • via Nuitee
A
Alessandro • couple • it
8
2026-08-18 • via Nuitee
A
Amanda • couple • it
6
2026-08-17 • via Nuitee
F
Flavia Marchetti • solo_traveller • kh
9
Pros:

Tutto carino pulito colazione inclusa staff simpatico

Cons:

Non c' erano prese vicino al letto

2026-08-17 • via Nuitee
S
Samantha • couple • au
8
2026-08-16 • via Nuitee
L
Lorena • solo_traveller • es
4
Pros:

Personal muy amable.

Cons:

El agua de la ducha salía muy floj. La cadena del WC perdía agua y sonaba toda la noche y el agua del grifo salió marrón durante unos minutos

2026-08-16 • via Nuitee