Nihal Hotel

Shops nearby

awesome service and accommodation

excellent

Our flight arrived early so we were delighted that they were able to give us access to the room at 10:30am. Of course this isn't a given for every booking.
The room was massive and included a fridge and jug (but no cups or any coffee/tea??).
The hotel is surrounded by supermarkets, shops, restaurants etc so was very convenient for a one night stay.
Only negative was there was a leak from under the shower screen so the bathroom floor was wet and slippery.

1. Not a welcoming place
2. Room service - got ignored and had to remind to even get a bottle of water
3. Room was not cleaned. When reminded was told they will send room cleaner but never happened. Had to sleep the second night on unclean bed.
4. No proper hot water in basin and shower. Got only Luke warm water. Couldn't shower.

Will not recommend and will not visit again.

It should be fully reinvented

Not at all the way it appeared on the website

Only one nght

VERY POOR SERVICE FROM SECURITY GUARD RIHAN , BAD BEHEVE, 0 Customer service

I am writing today to complain of the poor service I received from your company on March 18 2024. I was visited tonight to your Nihal Hotel Al Murakabad branch, i am a regular guest from your hotel, usually i come with my wife and sometimes alone to your restaurants and bar we like the food and services from your staff, but today it was not good experience, around 11pm i was visit to your hotel to dine in so i came with my electric bike so i want a park my bike back side of your hotel in your garage like usual i do and dine, but today security guard name ( Rihan) he was so rude and had bad behavior and pushed my bike also very bad customer service

In that night no duty manager to handle this kind of complaint
I WORTE A EMAIL TO THEM BUT NO RESPONSE

The guest room I was given has an old bed and even older spring mattress. The room was spacious but hard to sleep in. The service from the people was great. Hotel Just needs a renovation and upgrade.

The second room I was transferred to was so much better.

Had a great stay there and the hotel is centrally located which eases movement around the city

Dirty

Don’t be fooled by the glossy photos. This hotel needs to CLOSE, is filthy, and dirty inside and outside. I have been to Dubai a few times, and I have never seen like this hotel dirty. The smell of the bedroom, the bathroom without soap and towel. This is SCAMM, they take your money. THIS HOTEL NEEDS TO SHUT DOWN.

Staff are nice and quick to bring you what you need.

Everything else is horrible.

I stayed 3 nights and each night it became a ritual to kill 2-5 cockroaches daily.

Even tho my budget was tight, I would have stayed elsewhere.

This hotel should be rated as 1☆. This is NOT a FAMILY hotel. The interior is so outdated and old school. The room had broken drawer. Bathroom Bidet spray was dripping rarher leaking. Toilet would not flush. The room had a false ODOR. You step out the hotel and your surrounded by women who provide sensual services. Hotel itself had mutiple south asian style Bar, where u watch girls dancing (Wont even call it a dance). Over all the location and price was ok but never again. YOU have been warned too.

Terrible! There were bed bugs, dirty sheets, dirty towels and staff didn’t do anything about it!

Location is good. Very old Hotel. Rooms are very big. But the beds are too small. Single bed is probable 90cm & double bed is 120cm. The bed is disappointing.

dirty bathroom. water coming from bathroom celling. tabs broken. lots of cockroaches in the room.

Bugs, cockroaches every day. There must be a nest somewhere in the room or outside the room

No parking