Sudima Hotel Lake Rotorua

Hotels
7.6 (2239 reviews)
1000 Eruera Street , Rotorua , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Basic amenities available
Cons:
Cleanliness issues
Poor food quality
Room quality concerns

Categories

Cleanliness
6.86
Room showed signs of wear, old bathrooms, and cleanliness issues reported.
Service
8.83
Staff were described as friendly and helpful throughout various reviews.
Location
8.87
Many reviews highlighted the great location and easy access to attractions.
Room Quality
6.82
Reports of dingy rooms, noise from outside, and plumbing issues.
Amenities
7.85
Basic amenities were available, though some required improvement.
Value for Money
7.31
Some guests felt the pricing did not match the quality received.
Food and Beverage
6.36
Breakfast received notably negative feedback, impacting the overall food experience.
Overall Experience
7.93
Mixed experiences noted, with some enjoyment but significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:18

Property Description

Lakeside Luxury at Sudima Lake Rotorua

Spectacular Views: Experience stunning lake views from the comfort of your room at Sudima Lake Rotorua, located on the shores of Lake Rotoura.

Culinary Delights: Indulge in a culinary journey at the Okareka Restaurant, offering a range of international cuisines and New Zealand wines, while enjoying panoramic views over Lake Rotorua at the Okareka Bar.

Relaxation and Entertainment: Unwind in the heated swimming pool, catch a Maori cultural show, or explore the area with ease, being just a short distance from the famous Polynesian spa and Skyline Rotorua.

Book now to elevate your stay at Sudima Lake Rotorua and create unforgettable memories by the lake.

Important information:

Please note that there is a 2.5% surcharge when you pay with a credit card.

Sudima Lake Rotorua requires a copy of your credit card upon check in to cover any incidental charges.

Free car parking is available on site for all hotel guests during their stay only.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 2239 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 7.93
R
Robert • family_with_children • gb
7
2026-02-14 • via Nuitee
J
John • family_with_children • nz
6
Rotorua
Pros:

Close proximity to town

Cons:

High Windows in bedroom no curtains so constant light coming in from street light.
Bathroom fan noisy and not operating properly.
Constant noise from staff pushing trollies on footpath outside room

2026-02-13 • via Nuitee
L
Linda • family_with_children • gb
10
Pros:

Very friendly and helpful staff. Nice room with good facilities. Extremely comfortable bed.

Cons:

Everything was good.

2026-02-13 • via Nuitee
D
Diane • couple • gb
9
2026-02-12 • via Nuitee
M
Mizzah • couple • nz
8
We had a great stay overall
Pros:

It is conveniently in the middle of everything

Cons:

The smell of the body/hand wash, shampoo and conditioner was not so nice. It was quite strong.

2026-02-12 • via Nuitee
N
Nicole • family_with_children • nz
7
Was nice to have a joint room to separate us from th kids
2026-02-11 • via Nuitee
B
Baby • solo_traveller • nz
9
Awesome experience
Pros:

Facilities and very clean

Cons:

Some lights in the room are not working

2026-02-10 • via Nuitee
P
PAMELA • solo_traveller • nz
8
2026-02-09 • via Nuitee
R
Rajneel • family_with_children • nz
8
Cons:

rooms were all cleaned and tidy up. excellent customer service

2026-02-09 • via Nuitee
J
Jeremy • family_with_children • nz
8
Pros:

Helpful staff

2026-02-09 • via Nuitee
R
ronald • family_with_children • nz
9
Very friendly staff, great hotel. Kids loved it. Pool was good
Pros:

Great location and very good price

Cons:

Nothing to dislike

2026-01-31 • via Nuitee
A
Anne Marie • couple • gb
8
Nice enough and good value
Pros:

Well located and excellent staff

Cons:

The shower design was poor and watery

2026-01-31 • via Nuitee
J
Janelle • family_with_children • nz
9
2026-01-31 • via Nuitee
M
Michael • family_with_children • au
9
2026-01-31 • via Nuitee
W
Whitlow • family_with_children • au
5
2026-01-31 • via Nuitee
J
Jeremy • couple • nz
8
Decent, value for money. Not a fan of parking my car 100 meters away from my room unsecured
Pros:

Location

Cons:

Carparking

2026-01-30 • via Nuitee
A
Andrea • family_with_children • nz
8
Would stay again for the staff and hotel amenities, but not the pool.
Pros:

The rooms are well appointed, comfortable and clean. All the staff were super helpful and friendly. Great secure bike storage.

Cons:

The pool was filthy.

2026-01-29 • via Nuitee
D
Deborah • couple • au
9
2026-01-29 • via Nuitee
J
Jared • family_with_children • nz
7
2026-01-29 • via Nuitee
E
Erama • family_with_children • nz
6
Good but could be better
Pros:

Affordable, free upgrade, comfortable beds, Alexa, Netflix, reception was nice, lots of car parks, complimentary hot choccy

Cons:

Smaller bathroom & the shower leaks (context: 2nd room I’ve stayed in and both showers leak) smaller room, no bin in the room

2026-01-29 • via Nuitee