Sudima Hotel Lake Rotorua

Hotels
7.6 (2525 reviews)
1000 Eruera Street , Rotorua , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Basic amenities available
Cons:
Cleanliness issues
Poor food quality
Room quality concerns

Categories

Cleanliness
6.86
Room showed signs of wear, old bathrooms, and cleanliness issues reported.
Service
8.83
Staff were described as friendly and helpful throughout various reviews.
Location
8.87
Many reviews highlighted the great location and easy access to attractions.
Room Quality
6.82
Reports of dingy rooms, noise from outside, and plumbing issues.
Amenities
7.85
Basic amenities were available, though some required improvement.
Value for Money
7.31
Some guests felt the pricing did not match the quality received.
Food and Beverage
6.36
Breakfast received notably negative feedback, impacting the overall food experience.
Overall Experience
7.93
Mixed experiences noted, with some enjoyment but significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:18

Property Description

Lakeside Luxury at Sudima Lake Rotorua

Spectacular Views: Experience stunning lake views from the comfort of your room at Sudima Lake Rotorua, located on the shores of Lake Rotoura.

Culinary Delights: Indulge in a culinary journey at the Okareka Restaurant, offering a range of international cuisines and New Zealand wines, while enjoying panoramic views over Lake Rotorua at the Okareka Bar.

Relaxation and Entertainment: Unwind in the heated swimming pool, catch a Maori cultural show, or explore the area with ease, being just a short distance from the famous Polynesian spa and Skyline Rotorua.

Book now to elevate your stay at Sudima Lake Rotorua and create unforgettable memories by the lake.

Important information:

Please note that there is a 2.5% surcharge when you pay with a credit card.

Sudima Lake Rotorua requires a copy of your credit card upon check in to cover any incidental charges.

Free car parking is available on site for all hotel guests during their stay only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 2525 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 7.93
J
Jaswinder solo_traveller nz
8
2026-06-27 via Nuitee
C
CallyCat solo_traveller nz
7
Great location but noisy.
Pros:

Friendly staff, great location next to the Polynesian Spa, good sized room, heating, TV.

Cons:

Very noisy road out the back and from coaches with their engines running. I felt that I was being bitten in the bed and woke up itching.

2026-06-27 via Nuitee
Y
yibz family_with_children nz
10
Great value for your money.
Pros:

The rooms had so much space and very comfortable bedrooms

Cons:

None

2026-06-27 via Nuitee
S
Sue couple nz
8
2026-06-27 via Nuitee
L
Letty solo_traveller nz
10
2026-06-27 via Nuitee
P
Philippa solo_traveller nz
9
2026-06-26 via Nuitee
T
Tumero solo_traveller ch
8
Perfect location
Pros:

Location is unbeatable, right next to the Spa with rooms looking at the lake. We got two huge connecting rooms, had more space than needed. Free parking on site, wereally liked our stay here.

Cons:

It's a hotel catering for large tourist groups, the breakfast can be very chaotic.

2026-06-26 via Nuitee
D
Donna family_with_children nz
3
I am currently 50/50 as to whether me and my family will come back to Sudima.
Pros:

I like the location of Sudima as it was facing the lake.

Cons:

Room and security - another person tried to get in our room about 1am, saw someone on an All Blacks hoodie and black pants. When I ask Receptionist the following day, I was told that they don't have CCTV on our side of the building, which was odd, because we are just by main reception area.
I found an opened hot chocolate sachet when I made a cuppa that night,? from previous occupants.
Breakfast buffet - - not a lot of options for the price, pancakes are obviously from the packet, not freshly made. Bacon overcooked.

2026-06-25 via Nuitee
S
Slava solo_traveller nz
9
2026-06-24 via Nuitee
J
Jodie couple nz
10
2026-06-24 via Nuitee
B
Belinda extended_group nz
10
走路去温泉2分钟
2026-06-23 via Nuitee
Y
YongRahn solo_traveller nz
9
2026-06-22 via Nuitee
T
Tatiana Mikaere couple nz
6
Good for short stays
Pros:

Bed is comfy, convenient location, clean linen/bedding/floors/bathroom.

Cons:

Too basic no microwave and dishes didn’t get refreshed after 1st night we had a 2 night stay.

2026-06-21 via Nuitee
T
Tatiana Mikaere couple nz
6
Ok for short stop but too basic.
Pros:

Convenient location. Clean bedding and towels. Warm room with functional windows for air. Comfortable bed. Receptionist.

Cons:

Too Basic. A microwave would be helpful. Didn’t get fresh cutlery after first night and no tea towels to wash n dry dishes.

2026-06-21 via Nuitee
T
Te Kowhai solo_traveller nz
8
Great breakfast and the staff were very friendly.
Pros:

Clean room.

2026-06-21 via Nuitee
B
Betty extended_group nz
9
2026-06-20 via Nuitee
P
Paul couple nz
9
Everything you need in Rotorua
Pros:

Really friendly and comfortable hotel. Well worth the tariff. Staff were friendly and accommodating, room was comfortable and clean, great shower!

Cons:

Upgrade to room with two double beds from room with one king double bed. Would have preferred the larger bed especially as heater didn't work in the supposedly superior room.

2026-06-19 via Nuitee
P
Paul couple nz
8
Great staff, consistently helpful and friendly and considerate A=
Pros:

Great staff

Cons:

The heating in our bedrooms was not as effective as needed, radiators were inactive, and there needed to be a heat pump in both rooms, and the one there needed to be more powerful

2026-06-18 via Nuitee
Z
Zhang solo_traveller nz
4
Cheap motel standard
Pros:

The location

Cons:

very dark old room.

2026-06-18 via Nuitee
S
Sarah family_with_children nz
9
Pros:

Super convenient to check in and out.
Rooms are clean ,tidy and comfortable.

2026-06-18 via Nuitee