Hilton Garden Inn Conway

Hotels
•
Hilton Garden Inn
7.8 (229 reviews)
805 Amity Road , Conway , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Great breakfast
Cons:
Outdated facilities
Issues with room quality
Poor service on check-in

Categories

Cleanliness
7.51
Cleanliness is mentioned positively, but there are notes about dated facilities.
Service
8.48
The staff was described as friendly and excellent.
Location
8.52
Multiple reviews highlight a good location.
Room Quality
7.47
Some complaints about firm beds and outdated rooms are present.
Amenities
7.8
Amenities were noted, but issues with breakfast and Wi-Fi costs affect perception.
Value for Money
6.96
Concerns about pricing relative to amenities and service received.
Food and Beverage
8.01
Breakfast and food quality received positive remarks.
Overall Experience
7.68
Mixed overall experience, with notable positives but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at the Hilton Garden Inn Conway with an indoor pool and complimentary Wi-Fi in every room.

Delicious Dining Options: Treat yourself to delectable American cuisine at the hotel restaurant, or opt for convenient room service for a cozy night in.

Prime Location: Situated near top attractions including Hendrix College and the University of Central Arkansas, our hotel is the perfect choice for both leisure and business travelers.

Book your stay now at the Hilton Garden Inn Conway for a memorable and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 48.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 229 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.8
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 7.68
F
Fanny • couple • us
10
Loved it great hospitality
Pros:

The friendliness and easy check in

Cons:

Very clean even though they were remodeling

2026-04-28 • via Nuitee
A
Amanda • family_with_children • us
6
It was okay
Pros:

Breakfast was amazing and the staff was wonderful to work with!

Cons:

Our air never really got cool and I was woke up at 3 in the morning because of noise in the hall.

2026-04-27 • via Nuitee
I
Isil • couple • us
8
2026-04-20 • via Nuitee
E
Erica • family_with_children • us
5
We would have went elsewhere had we known of the remodel
Pros:

The location was great and the breakfast was outstanding

Cons:

They were remodeling so all amenities were not available, the sounds from the work crew was also disturbing.

2026-03-25 • via Nuitee
T
Timothy L • couple • us
10
Awesome
Pros:

Food was very good. Friendly and knowledgeable staff

2026-01-19 • via Nuitee
K
Kathi • family_with_children • us
6
Adequate
Cons:

Carpet in room was stained. The tv picture was bad and ready to go out.

2026-01-19 • via Nuitee
G
Greg • couple • us
10
2026-01-19 • via Nuitee
B
Brandy • solo_traveller • us
3
stained and dated. junked up furniture
Pros:

The bartender

Cons:

Not worth the price

2026-01-19 • via Nuitee
A
Artie • solo_traveller • us
7
Pros:

It was clean but you can tell it’s old

Cons:

Loud doors slamming

2026-01-04 • via Nuitee
• couple • us
7
Pros:

Good location
Cleanliness

Cons:

Scuffed up door trim and weathered floor

2025-12-09 • via Nuitee
M
Morris • solo_traveller • us
9
Pros:

The staff was excellent and very friendly.

Cons:

The bed was a little firmer than I like but comfortable enough.

2025-12-02 • via Nuitee
R
Rebecca • family_with_children • us
6
Will not stay there again!
Pros:

Location was great

Cons:

The beds were terrible and for the price breakfast should have been included!

2025-11-10 • via Nuitee
J
Joseph • family_with_children • us
5
Never again
Pros:

The facility is very dated and run down.

Cons:

The staff was very friendly.

2025-10-31 • via Nuitee
G
Guy • solo_traveller • us
7
Pros:

The breakfast was amazing. The cookies and water also excellent.

Cons:

The bed was very firm. Sleeping was a chore. The burger I ordered from room service was also not worth the price.

2025-10-24 • via Nuitee
S
Stacey or Mike
10
Pros:

Friendly staff, beautiful lobby, wonderful breakfast

2025-10-12 • via Nuitee
C
Craig • friends
10
Pros:

Awesome place will be back

2025-10-06 • via Nuitee
J
Jason
8
Pros:

Clean, quiet except the AC unit was a bit loud. Not bad.

2025-10-04 • via Nuitee
T
Tristan • couple • us
10
Pros:

Conveniently located.

2025-09-30 • via Nuitee
J
James
4
Poor service. Won't stay there again.
Pros:

Arrived with a pre paid reservation, was told that my room was no longer available, and they had nothing for me. When I threatened them with you took my money already, find me another room here, or with another hotel, then they found me one there. It was a lesser room than what I prepaid for, but they made no price adjustments, and offered me nothing in conpensation. Told me then, at that time, that the reason they didn't have a room for me was due to water flooding on the first floor. The next day, I asked for an equal room to what I paid for, and was told what I got is what they had left.

Then, after I got back from working at my Ensono office that day, my card key no longer worked. They had turned it off... told me they had to reset their card key system, for some unknown reason. What realky upsets me is they acknowledged me when I entered the lobby, but said nothing about the room key not working until after I had gone up, failed to enter my room, and then had to come back to the front desk.

Probably the worst stay I have ever had at a Hilton hotel. Won't stay there again.

2025-09-18 • via Nuitee
T
TEd
10
Pros:

Great

2025-09-14 • via Nuitee