Hilton Garden Inn Conway

Hotels
•
Hilton Garden Inn
7.5 (114 reviews)
805 Amity Road , Conway , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Easy access
Great location
Friendly staff
Clean rooms (in several reviews)
Updated rooms
Comfortable/soft bed
Convenient
Near shopping / Conway expo center
Cons:
Construction
Entry system malfunction / difficult front-door access
Bed bug bites reported
Elevator noise (room next to elevators)
Filthy hallway / strong odor
Overpriced / overrated
Paid breakfast and coffee not fresh
High pet fee

Categories

Cleanliness
4.5
Mixed reports: some rooms described as clean, but multiple reviewers reported filthy hallway, strong odors and at least one report of bed bug bites, lowering overall cleanliness sentiment.
Service
10
Multiple reviews explicitly praise the staff and front desk as friendly and helpful; service sentiment is strongly positive and used to help balance negative areas.
Location
10
Consistently positive: reviewers cite great location, easy access and proximity to shopping and the Conway expo center.
Room Quality
7
Generally described as updated and comfortable (bed noted as good/soft), but some rooms suffer from placement issues (next to elevators causing noise) and at least one bed-bug incident.
Amenities
8
Standard quality for this hotel tier
Value for Money
5
Negative sentiment: reviewers call the property overpriced/overrated and note high pet night charges without matching quality.
Food and Beverage
5.5
Negative notes that paid breakfast and coffee were not fresh; overall F&B sentiment is below average.
Overall Experience
10
Mixed overall: some guests 'enjoyed it' and highlight friendly staff and good location, while others report serious issues (entry system problems, bed bug bites, hallway odor, noise and perceived overpricing).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at the Hilton Garden Inn Conway with an indoor pool and complimentary Wi-Fi in every room.

Delicious Dining Options: Treat yourself to delectable American cuisine at the hotel restaurant, or opt for convenient room service for a cozy night in.

Prime Location: Situated near top attractions including Hendrix College and the University of Central Arkansas, our hotel is the perfect choice for both leisure and business travelers.

Book your stay now at the Hilton Garden Inn Conway for a memorable and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Location

Property Accessibility

Total Disability Score: 48.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 114 reviews
Cleanliness: 4.5
Service: 10
Location: 10
Room Quality: 7
Amenities: 8
Value for Money: 5
Food and Beverage: 5.5
Overall Experience: 10
D
Dezey1 • extended_group • us
7
Pros:

Breakfast and location were great

Cons:

Was downgraded in rooms without notification, they tried to charge us same price still. Had to ask housekeeper multiple times for a trash can and still had to go downstairs to get 1 as they never brought 1 to us. 1 housekeeper was rude to my child cause he slipped on the wet pavement and put a hand on her car. They tried to charge us 2 days for breakfast when we had pre paid for Breakfast for the stay.

2026-11-05 • via Nuitee
F
Fife • couple • us
10
We enjoyed it
Pros:

Easy access

Cons:

Construction

2026-10-26 • via Nuitee
N
Nicole • couple • us
9
2026-10-26 • via Nuitee
N
Nick • solo_traveller • us
7
2026-10-21 • via Nuitee
S
Sarah • couple • us
10
2026-10-14 • via Nuitee
R
Ruth • couple • us
7
2026-09-04 • via Nuitee
N
Nathan • couple • us
6
2026-09-03 • via Nuitee
S
Shannon Deckard • solo_traveller • us
9
Pros:

Location nice staff cleab rooms

Cons:

Nothing

2026-08-27 • via Nuitee
S
Shannon Deckard • solo_traveller • us
9
Pros:

Great Location Staff friendly Clean Updated rooms

Cons:

No complaints

2026-08-27 • via Nuitee
B
Bobby • solo_traveller • us
10
2026-08-03 • via Nuitee
C
Clay • couple • us
9
Very nice atmosphere and clean
2026-08-02 • via Nuitee
T
Tamara • couple • us
9
2026-07-24 • via Nuitee
A
Annie • solo_traveller • us
9
2026-07-13 • via Nuitee
D
Dabney • family_with_children • us
10
2026-06-29 • via Nuitee
S
Sherry • solo_traveller • us
2
I was disappointed
Pros:

The bed was good and soft

Cons:

For starters, I couldn’t get in the front door because the entry system wasn’t working properly. I assumed it was locked for security reasons, but later found out the motion detector only activated if you walked directly in front of it, not from the side.

I also received a couple of bed bug bites during my stay. In addition, my room was located right beside the elevators, so I heard elevator noise from the equipment throughout the night and had difficulty sleeping.

I paid the full room rate, yet a room located next to the elevators should have been discounted due to the excessive noise and inconvenience

2026-06-29 • via Nuitee
K
Kayla • family_with_children • us
3
2026-06-28 • via Nuitee
S
Smith • couple • us
9
2026-06-21 • via Nuitee
M
Mercedes • couple • us
8
2026-06-20 • via Nuitee
K
Kelley • solo_traveller • us
5
Pros:

Front desk staff friendly. The room was clean and comfortable. Location was near shopping and Conway expo center.

Cons:

The carpet in the hallways was filthy! The odor in the hallway was terrible. I would expect better for 180.00 pet night.

2026-06-16 • via Nuitee
T
Travis • solo_traveller • us
5
Overpriced and overrated
Pros:

Convenient

Cons:

Paying for breakfast and coffee was never fresh

2026-05-28 • via Nuitee