Hilton Garden Inn Conway

Hotels
Hilton Garden Inn
7.8 (243 reviews)
805 Amity Road , Conway , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Great breakfast
Cons:
Outdated facilities
Issues with room quality
Poor service on check-in

Categories

Cleanliness
7.51
Cleanliness is mentioned positively, but there are notes about dated facilities.
Service
8.48
The staff was described as friendly and excellent.
Location
8.52
Multiple reviews highlight a good location.
Room Quality
7.47
Some complaints about firm beds and outdated rooms are present.
Amenities
7.8
Amenities were noted, but issues with breakfast and Wi-Fi costs affect perception.
Value for Money
6.96
Concerns about pricing relative to amenities and service received.
Food and Beverage
8.01
Breakfast and food quality received positive remarks.
Overall Experience
7.68
Mixed overall experience, with notable positives but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at the Hilton Garden Inn Conway with an indoor pool and complimentary Wi-Fi in every room.

Delicious Dining Options: Treat yourself to delectable American cuisine at the hotel restaurant, or opt for convenient room service for a cozy night in.

Prime Location: Situated near top attractions including Hendrix College and the University of Central Arkansas, our hotel is the perfect choice for both leisure and business travelers.

Book your stay now at the Hilton Garden Inn Conway for a memorable and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Location

Property Accessibility

Total Disability Score: 48.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 243 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.8
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 7.68
S
Shannon Deckard solo_traveller us
9
Pros:

Great Location Staff friendly Clean Updated rooms

Cons:

No complaints

2026-08-27 via Nuitee
S
Shannon Deckard solo_traveller us
9
Pros:

Location nice staff cleab rooms

Cons:

Nothing

2026-08-27 via Nuitee
B
Bobby solo_traveller us
10
2026-08-03 via Nuitee
C
Clay couple us
9
Very nice atmosphere and clean
2026-08-02 via Nuitee
T
Tamara couple us
9
2026-07-24 via Nuitee
A
Annie solo_traveller us
9
2026-07-13 via Nuitee
D
Dabney family_with_children us
10
2026-06-29 via Nuitee
S
Sherry solo_traveller us
2
I was disappointed
Pros:

The bed was good and soft

Cons:

For starters, I couldn’t get in the front door because the entry system wasn’t working properly. I assumed it was locked for security reasons, but later found out the motion detector only activated if you walked directly in front of it, not from the side.

I also received a couple of bed bug bites during my stay. In addition, my room was located right beside the elevators, so I heard elevator noise from the equipment throughout the night and had difficulty sleeping.

I paid the full room rate, yet a room located next to the elevators should have been discounted due to the excessive noise and inconvenience

2026-06-29 via Nuitee
K
Kayla family_with_children us
3
2026-06-28 via Nuitee
S
Smith couple us
9
2026-06-21 via Nuitee
M
Mercedes couple us
8
2026-06-20 via Nuitee
K
Kelley solo_traveller us
5
Pros:

Front desk staff friendly. The room was clean and comfortable. Location was near shopping and Conway expo center.

Cons:

The carpet in the hallways was filthy! The odor in the hallway was terrible. I would expect better for 180.00 pet night.

2026-06-16 via Nuitee
T
Travis solo_traveller us
5
Overpriced and overrated
Pros:

Convenient

Cons:

Paying for breakfast and coffee was never fresh

2026-05-28 via Nuitee
A
Aaliyah couple us
10
2026-05-26 via Nuitee
S
Steve couple us
10
2026-05-23 via Nuitee
S
Stacy extended_group us
9
2026-05-15 via Nuitee
F
Fanny couple us
10
Loved it great hospitality
Pros:

The friendliness and easy check in

Cons:

Very clean even though they were remodeling

2026-04-28 via Nuitee
A
Amanda family_with_children us
6
It was okay
Pros:

Breakfast was amazing and the staff was wonderful to work with!

Cons:

Our air never really got cool and I was woke up at 3 in the morning because of noise in the hall.

2026-04-27 via Nuitee
I
Isil couple us
8
2026-04-20 via Nuitee
E
Erica family_with_children us
5
We would have went elsewhere had we known of the remodel
Pros:

The location was great and the breakfast was outstanding

Cons:

They were remodeling so all amenities were not available, the sounds from the work crew was also disturbing.

2026-03-25 via Nuitee