ibis Hamilton Tainui

Hotels
ibis
8.4 (2395 reviews)
18 Alma Street , Hamilton , nz

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
8.19
Clean and tidy rooms, but some users felt the rooms were small and basic.
Service
8.66
Staff were friendly and helpful, with highlights at check-in and throughout the stay.
Location
8.9
Perfect location close to the city center, many guests appreciated the convenience.
Room Quality
7.95
Rooms were clean but generally small; issues with bed configurations were noted.
Amenities
8.28
Good breakfast options available, but some amenities like movies were limited.
Value for Money
8.34
Perceived value is decent with quality facilities, though some fees were unexpected.
Food and Beverage
8.49
Breakfast was a highlight for many guests, with good variety and quality.
Overall Experience
8.36
Overall enjoyable stay with strong locations and service, minor room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:57

Property Description

Riverside Gem in the Heart of Hamilton

Convenient Location: Nestled on the banks of the Waikato River, Ibis Hamilton Tainui provides easy access to river walkways, museums, and dining options, making it an ideal choice for exploring the city.

Delicious Dining: Indulge in contemporary New Zealand cuisine at Maakona Restaurant and Bar, open daily for all meals. Enjoy the option to dine on the balcony for a delightful alfresco experience.

Modern Comfort: Relax in well-furnished rooms featuring LCD satellite TVs, air conditioning, and complimentary WiFi. The smoke-free environment ensures a pleasant stay for all guests.

Experience comfort and convenience at Ibis Hamilton Tainui - book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that car parking is limited and cannot be guaranteed. Guests planning to arrvive by car are welcome to contact the property for more information using the contact details on the booking confirmation. Please note that NZD $50 per night credit card pre-authorization or NZD $100 per night cash bond is required upon check in as a deposit for any incidental charges. Payments with cash or debit card do not attract any additonal surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 38 per day.

Location

Guest Reviews

8.4
Based on 2395 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.9
Room Quality: 7.95
Amenities: 8.28
Value for Money: 8.34
Food and Beverage: 8.49
Overall Experience: 8.36
G
Gareth solo_traveller nz
4
Pros:

Rip off, bathroom smelt like a prison cell, tiny room

2026-02-13 via Nuitee
C
Calum couple au
8
2026-02-12 via Nuitee
G
Gregory couple nz
5
Cons:

We ordered a king size bed. We got two single bed mattresses that were pushed together. The joining strip was terrible between the mattresses. The mattresses were different in terms of softness.
Didn't like the fact that you behave parking facilities, but charge customers extra to use them. I've never experienced that before and think it is poor service to customers.

2026-02-12 via Nuitee
A
Anastasia extended_group nz
7
2026-02-11 via Nuitee
P
Peter couple nz
10
Fucking good
Pros:

The breakfast buffet

Cons:

Nothing

2026-02-10 via Nuitee
T
Tania family_with_children nz
10
Pros:

The easy access and the parking

Cons:

The fact that other guests were being disrespectful

2026-02-10 via Nuitee
C
Colin couple nz
10
2026-02-10 via Nuitee
K
Kayla solo_traveller nz
5
Cons:

The bed and pillows were really hard and uncomfortable. The pillows were also really large in size so kinked the neck when laying down.

2026-02-09 via Nuitee
G
graham couple nz
8
2026-02-09 via Nuitee
R
Roland family_with_children pf
10
Très bien.
Pros:

Stationnement assuré par un voiturier. Très belle salle pour les repas et petit déjeuné on peu mème allez sur la terrasse. Le cadre et bien.
L'emplacement idéal pour le shopping et visite de la ville.

2026-02-08 via Nuitee
K
Kay family_with_children nz
9
2026-02-08 via Nuitee
L
Lynley couple nz
10
Ibis Tainui has good sized rooms and friendly & helpful staff.
Pros:

Breakfast was a great buffet.

Cons:

Can’t think of anything

2026-01-29 via Nuitee
ΕLEFTHERIA extended_group gr
9
Pros:

Το δωμάτιο ήταν πολύ ωραίο και άνετο. Το πρωινό ήταν πλούσιο και πολύ νόστιμο. Είχε πολλές επιλογές. Το ξενοδοχείο βρίσκεται κοντά στη στάση του Λεωφορείου.

2026-01-28 via Nuitee
F
Frank solo_traveller de
9
2026-01-27 via Nuitee
N
Neil couple de
9
Great place to stay
Pros:

Great Location
Apartment had a Lovely view of the river
Very Friendly staff
Fantastic breakfast included

Cons:

costly off street parking

2026-01-27 via Nuitee
R
Rachel family_with_children nz
8
Good overnight stay
Pros:

Location, rooms and facilities.

Cons:

Some staff alittle casual. Breakfast hot food temperature. Overpriced for parking.

2026-01-26 via Nuitee
L
Lake couple nz
10
2026-01-26 via Nuitee
I
Irene family_with_children nz
8
2026-01-26 via Nuitee
C
Cathrine family_with_children nz
10
Pros:

Staff were lovely and accommodating

Cons:

N/a

2026-01-25 via Nuitee
J
Justine family_with_children nz
10
2026-01-25 via Nuitee