juSTa Hyderabad

Nothing special for the price charged. Room service was not at all satisfactory. Beds are deep in and gave me back pain

Nice view from entrance with lake. No stench at our time of the year...
Not so nice (boring, noisy) neighbourhood.
Reception was helpful.
Pity there was no restaurant in the hotel. Seems that there was one earlier. But in room dining worked.
The hotel might need a little maintenance...

Hotel looks old and out of shape. The wooden floor got worn out and we could see patches of decolouring on floor. Furniture was quite old. Amenities are poor. The food we ordered for lunch was the worst of all. It was below sub standard. Never ate such a biryani in hyderabad before. Don’t go by the looks of photos put in here. You will regret choosing this hotel. The bed makes creeking noise. Not at all a best place for couple. I give 1 rating out of 5

AC in room not working well. Hot water bathing difficult to control. Breakfast was great. Service was great. A basic place at a basic price. Refrigerator in room not working. Bed comfortable. Willing to stay here because of Hotels.com discounted price. Their regular tariff would be far out of line for this place. The staff did the best they could with what they have to work with.

Just a budget hotel..!! Nothing more than that..!!

My experience was totally managed by me and not the hotel, thus JusTa has a lot they can work upon, of which I have personally spoken to managers available.

Good budget hotel.

Good

AC, hot water, and wi-fi issues. I have stayed here several times when my hotel of choice is not available. These are standard issues at this property. It is an OK place, nothing more.
The breakfast buffet is good, but has been moved to a small crowded room.

The Location of the hotel is nice but the rooms are terrible though they have renovated but you will find the rooms are dirty at the corners the carpets are also in pretty bad shape etc... Bathroom also has the same story fixtures are not working properly. I think Justa management should really look into it may be the renovation did not work but can rebuild the whole property for good reasons. i have stayed in other Justa hotels in different cities and those are good. Customer should feel satisfied for the bucks they charge. Hotel Justa Hyderabad should raise the bar to compete.

A very nice and cosy place to stay. Good clean room for a short stay

I stayed here three days as I was preparing to leave the country. The AC to the rooms are fixed to disallow adjustment. One room was not working. The other only partially okay. Breakfast buffet was outstanding, though the table clothes were always very dirty. The staff was super friendly and always responded as best as they could to anything I requested. I was extremely pleased with all the staff. Nothing really in walkable distance from there. But it was overall a pleasant stay. The discount through hotels.com made it a reasonable purchase - otherwise, their regular tariff would have been excessive.

Not at all what the pictures look like. The bathroom was very old, moldy smell and did not feel clean at all. Room was dark and dingy, breakfast was not appealing and didn't look very hygienic. Not sure why its rated so high on this website but its misleading at a 3.9 hotel. Cheap place to stay but for a little more find something else.

Our stay was fine but the rooms need renovation. They are a bit old.

horrible customer service and food

Positives: Friendly helpful staff. The food was surprisingly good. Downsides: The hotel was often noisy at night because they often had weddings or family events in the restaurant in the third floor. On a couple of occasions, the partygoers/wedding guests were noisy until well after 1am. It's a shame many of the rooms do not have proper windows.

We arrived in the early hours of the morning and on check in were apologetically told one of the rooms we booked was unavailable due to a water leak. The manager had arranged for two of us to stay at a different hotel; we were personally escorted there and returned in the morning for breakfast. We had booked a budget room which was basic but good. Our second night our rooms were upgraded to male up for tge previous night. The new rooms were lovely and spacious, one even had a bath, the other a separate lounge. Both had a nice view overlooking the lake and included free WiFi.
Breakfast was a delicious buffet of mainly Indian food and some continental. We found the staff friendly and helpful, and would definitely stay again if we return to Hyderabad.

Slightly 'slow' staff in the reception but fine at the end. Good BF and food.

From outside, it looked not so impressive. Neigbhbouring plots were unkept. But inside was nicely done. Decor was elegant. View from lake facing room was soothing.

Hi

This is the first time I am upset with hotels.com travel agent .
I booked it via phone . The agent mentioned that this hotel has very good reviews and it is 4 star .

To my surprise it was in a bad locality , under construction , smelly , unprofessional . Everything about it was bad .