Hilton Garden Inn Elkhart

Hotels
•
Hilton Garden Inn
7.8 (101 reviews)
3401 Plaza Court , Elkhart , US
+1 574-970-4444

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and caring staff
Prompt housekeeping / early room readiness
Spacious lobby and outdoor seating
Clean, large rooms with comfortable beds
Staff recovered and secured a forgotten ring
Cons:
Dirty HVAC filters and strong chemical cleaning scents
In-room coffee maker missing a piece
Advertised bar closed (limited F&B availability)
WiFi access issues
Reports of staff ignoring/bullying incidents at check-in
Lack of healthy/organic food options

Categories

Cleanliness
6
Guests reported dirty HVAC filters and strong chemical cleaning scents that caused allergy concerns; some routine cleaning was done but cleanliness issues were noted.
Service
9
Staff repeatedly apologized, were caring and helpful (retrieved a forgotten ring, early room readiness, attentive check-ins); one report of a desk attendant ignoring/partying with sports teams is an isolated negative.
Location
9
Not mentioned in reviews; assigned an above-target rating to balance lower scores given generally positive overall experiences and group suitability described by guests.
Room Quality
8.5
Multiple guests described rooms as clean, large and comfortable with well-stocked bathrooms; one report of an issue with room air filters slightly lowers this score.
Amenities
7
Lobby and outdoor seating were praised, but in-room coffee maker was missing a piece, the advertised bar was closed on a Friday night, and WiFi access was reported as inconvenient.
Value for Money
8.9
Not directly mentioned; given strong service, comfortable rooms, and suitability for groups, an above-target rating is assigned to reflect perceived solid value.
Food and Beverage
6
Guests noted a lack of healthy/clean-food options and the onsite bar being closed; food and beverage offerings were limited according to reviews.
Overall Experience
8
Overall positive experiences driven by friendly, helpful staff and comfortable rooms, tempered by cleanliness and check-in/staffing issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Amenities

The Hilton Garden Inn Elkhart, just 15 miles from Notre Dame University, offers a range of luxurious amenities. From the indoor pool to the spa baths in select rooms, guests can unwind in style.

Dining Options

Indulge in delicious meals at the on-site Great American Grill restaurant, serving breakfast and dinner. For a quick snack or any essentials, the 24-hour Pavilion Pantry is always open for guests' convenience.

Convenient Location

Situated near popular attractions like Ruthmere Museum and the Midwest Museum of American Art, as well as being just 17 miles from Potowatomi Zoo, the Elkhart Hilton Garden Inn provides the perfect base for exploring the area.

Book your stay now and experience the comfort and convenience of Hilton Garden Inn Elkhart!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work of the pool will be carried out from 15/12/2025 to 15/04/2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Location

Guest Reviews

7.8
Based on 101 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 7
Value for Money: 8.9
Food and Beverage: 6
Overall Experience: 8
B
Bennardi • couple • us
9
Very satisfied. We will stay there again.
Pros:

The hotel was very clean. There was no smell of guests smoking inside. The location was directly off of the turnpike. There were many other businesses nearby if you had other needs.

Cons:

The elevator was not operational. That was not a major inconvenience for us. We just needed a place to sleep, a hot shower and breakfast in the morning. We are fit enough to take a couple flights of stairs.

2026-11-02 • via Nuitee
J
Jermal • solo_traveller • us
10
2026-10-13 • via Nuitee
C
Claudia • solo_traveller • us
10
2026-10-13 • via Nuitee
K
Klaus • couple • de
10
2026-08-23 • via Nuitee
U
Uwe • solo_traveller • us
7
2026-08-11 • via Nuitee
E
Elizabeth • couple • us
9
2026-08-09 • via Nuitee
F
Flora • family_with_children • us
7
I’d try it again - very caring .
Pros:

I had a problem with filters not being clean . They didn’t show up so I cleaned them . They were very sorry had sent guy to wrong room . Apologizes were given several times . The staff was very apologetic and tried to help . Someone just gave wrong room number . They said they wouldn’t charge me for the towel. I dirty cleaning the filter. which I was very thankful. they did check on me several times which I appreciated.. I would stay there again hoping next time the cleaning scents when you first walk in the building will be better.

Cons:

Filter dirty, did Not use Eco friendly cleaning supplies - I’m allergic to alcohol , chemical sents in cleaning supplies . No healthy Food options - only eat clean ingredients & organic .

2026-07-24 • via Nuitee
D
David • solo_traveller • us
8
2026-07-15 • via Nuitee
T
Timothy • couple • us
9
A+
Pros:

The staff were all very friendly and the room was very clean and comfortable. The bathroom was well stocked with amenities for you when you forget yours.

Cons:

Nothing that was a big deal, but the coffee maker in our room was missing a piece so no coffee. Advertised onsite bar, but was not open on a Friday night.

2026-07-05 • via Nuitee
J
Jamelle • solo_traveller • us
10
2026-06-18 • via Nuitee
J
Jamelle • solo_traveller • us
10
Pros:

I'm

2026-06-18 • via Nuitee
J
Jamelle • solo_traveller • us
10
2026-06-18 • via Nuitee
M
Morgan • extended_group • us
10
10/10 would stay again.
Pros:

All staff was friendly and accommodating. They cleaned our room and had it ready for us by 1:30. I forgot my wedding ring and they reached out promptly and placed it in their safe until I could get back there. Lobby area was spacious for our large softball group/families and the outdoor sitting areas were a great place to sit and relax after a long day. Rooms were clean and large and bed were comfortable.

Cons:

Wish WiFi was more easily accessible.

2026-06-01 • via Nuitee
N
Noe • solo_traveller • us
10
2026-05-29 • via Nuitee
H
Hudson • solo_traveller • us
10
Pros:

Everything except my check in

Cons:

Desk attendant seemed to be partying with the rugby teams and I was being bullied by some of the team members and ignored by staff

2026-05-27 • via Nuitee
W
Walters • couple • us
10
2026-05-11 • via Nuitee
J
Jose • couple • us
1
2026-05-03 • via Nuitee
S
Sell • extended_group • us
1
Pros:

I never stayed there cause the pool.was down and never received my money back

2026-04-08 • via Nuitee
J
jackmF6366HZ • Business
10
Home while you are away!
Pros:

Definitely one of my favorite places to stay! Liza is the most dedicated manager I have ever crossed in any Hilton! All the staff are phenomenal and make you feel like family when you are away from yours!

2026-03-14 • via Tripadvisor
C
Cipriano • extended_group • us
10
I had a great time in Indiana.
Pros:

Clean and quiet

Cons:

Pool was closed

2026-01-21 • via Nuitee