Grand Hotel

Hotels
8.8 (272 reviews)
22500 Rhea County Highway , Spring City , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Noise from trains
Limited food options

Categories

Cleanliness
8.88
Numerous reviews praised the cleanliness and upkeep of the hotel.
Service
9.35
Many guests noted the staff was friendly and accommodating.
Location
8.89
Convenient location mentioned, though train noise noted by some.
Room Quality
8.84
Rooms described as clean, comfortable, and well-appointed.
Amenities
8.87
Amenities such as a movie theater and small convenience items appreciated.
Value for Money
8.83
Perceived as good value for the price based on overall experiences.
Food and Beverage
7.88
Breakfast options criticized for lack of variety, especially for dietary restrictions.
Overall Experience
8.85
Most guests expressed satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:32

Property Description

Family-Friendly Accommodation
Grand Hotel, nestled in the heart of Spring City, offers cozy 2-star family rooms equipped with modern amenities for a comfortable stay.

Convenient Features
Guests can enjoy air conditioning, flat-screen TVs, and free WiFi in all rooms. The hotel also provides free toiletries, a desk, and stunning mountain views in selected rooms.

Additional Amenities
Benefit from free private parking, a business center, and a 24-hour front desk at your service. Whether for business or leisure, Grand Hotel ensures a hassle-free stay.

Experience comfort and convenience at Grand Hotel. Book now for an unforgettable stay in Spring City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 272 reviews
Cleanliness: 8.88
Service: 9.35
Location: 8.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
E
Edmee • solo_traveller • us
9
Cons:

Breakfast

2026-06-15 • via Nuitee
A
Amanda • family_with_children • us
8
2026-06-15 • via Nuitee
J
John • solo_traveller • us
10
2026-06-14 • via Nuitee
J
Jacob • solo_traveller • us
10
2026-05-26 • via Nuitee
S
Stephen • couple • us
8
2026-05-19 • via Nuitee
P
Perry • couple • us
10
My stay was good
Cons:

I didn't like having to pay 250 for a pet when it was supposed to be dog friendly

2026-05-09 • via Nuitee
T
Twila • couple • us
8
Welcoming & full of local culture
Pros:

Friendly comfortable & unique

Cons:

TV was older & didn’t accept streaming, so viewing options were limited. Their streaming for the theater was down, not their fault.
Limited breakfast, but don’t do big breakfast so it was fine

2026-05-04 • via Nuitee
S
Sam • solo_traveller • us
8
2026-04-30 • via Nuitee
J
Jennylynn • extended_group • us
6
Cons:

We found ticks in our bed and on front desk counter. We showed staff and they were super nice and got us another room however the morning we left they made a comment stating we must have brought the ticks… a little upsetting customer service

2026-04-16 • via Nuitee
D
Dawn • family_with_children • us
8
2026-04-01 • via Nuitee
R
Robin • family_with_children • us
8
Our stay was excellent. I would definitely stay again.
Pros:

Unfortunately we were not able to utilize the breakfast.

Cons:

We love the location of our room. So convenient.

2026-03-28 • via Nuitee
C
Cathlyn • family_with_children • us
8
2026-03-11 • via Nuitee
J
Judith • couple • us
10
I would definately come back again!
Pros:

The rooms were spacious, the hotel design was comfy and quaint, the front desk staff were so nice!

Cons:

The coffee wasn’t that great—-mediocre

2026-01-19 • via Nuitee
A
Angie • extended_group • us
9
2026-01-19 • via Nuitee
C
Charlotte • couple • us
10
2026-01-19 • via Nuitee
K
Kaitlyn • family_with_children • us
10
Friendly, clean, very comfortable. The lady at the front desk was a sweetheart.
Pros:

Everything was clean and comfortable.

2025-12-29 • via Nuitee
B
Brianna • couple • us
10
2025-12-15 • via Nuitee
J
John • couple • us
10
Cons:

Back wall a needs a mural on it .

2025-11-28 • via Nuitee
V
Vaught • couple • us
10
2025-11-17 • via Nuitee
J
Joshua • couple • us
9
Pros:

Nice clean place. Very friendly staff.

Cons:

Always the trains lol

2025-11-13 • via Nuitee