Cross Hotel Osaka

Hotels
8.9 (3888 reviews)
Chuo-ku Shinsaibashisuji 2-5-15 , Osaka , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Amazing breakfast
Spacious rooms
Cons:
Room smells a bit
Some noise from the street

Categories

Cleanliness
8.04
Room is a little bit smelling.
Service
9.51
Staff are very accommodating and speak fluent English.
Location
9.55
Excellent location near Dotonbori and Namba Station.
Room Quality
8.5
Spacious rooms with great shower and bath.
Amenities
8.53
Excellent lounge with drinks and snacks.
Value for Money
8.99
Good breakfast quality for the price.
Food and Beverage
9.04
Great breakfast with a huge range.
Overall Experience
9.01
Great hotel experience with luxurious amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Prime Location

Located just a minute's walk from the vibrant Dotonbori area and a short distance from Namba Subway Station, Cross Hotel Osaka offers a convenient and exciting stay in the heart of Osaka.

Modern Comforts

Experience stylish rooms equipped with free WiFi, flat-screen TVs, and thoughtful amenities like complimentary water bottles, air purifiers, and cozy en suite bathrooms with premium bath amenities.

Culinary Delights

Indulge in a variety of dining options including the Lime restaurant, Cafe TABLES for delectable sweets, and TERRACE & DINING ZERO for a delightful buffet experience.

Book your stay at Cross Hotel Osaka now for a memorable and comfortable visit to Osaka!

Important information:

The property is closed by construction from 2026 Feb 1st 11:00 to Mar 1st 15:00, from 2026 April 10th 11:00 to April 18th 15:00, 2026 June 19th 11:00 to 2026 June 27th 15:00.

Construction work will be carried out from 2026 Feb 1st to 2026 July 31st.

Guests may experience some noise or disturbances during construction work.

Please note that elevator will be unavailable during construction work.

From Kansai International Airport: Use Nankai Limited Express to get to Nankai Namba Station (a 35-minute ride). The hotel is a 10-minute walk from Nankai Namba Station.

Please note breakfast is not complimentary for children. Additional charges will apply regardless of age.

Please note, children who are 6 years and older may not sleep in an existing bed.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.9
Based on 3888 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
Y
yair • family_with_children • il
9
Pros:

מלון ממש במרכז נקי ונעים מיטה גדולה ומפנקת ממש היה אחלה

2026-10-31 • via Nuitee
L
Lydia • couple • au
9
Pros:

We initially were given a room that smelled strongly of smoke (not sure why - there is a no smoking policy across the hotel). We notified staff and were immediately moved to a different room which was comfortable and with a great view of the city below.

Cons:

Nothing - this is a great hotel in a really excellent location for exploring Osaka. It’s also exceptional value for money.

2026-10-31 • via Nuitee
H
Helen • couple • au
8
Overall feeling is that this hotel is better suited to short stay guests and I would recommend it for the location.
Pros:

The location was perfect, in the middle of Dotonburi and close to everything, yet our room was quiet. The hotel has been renovated and everything looked new. The bed was very comfortable.

Cons:

Small pillows. Rooms are not cleaned for 3 days unless requested. The bottom sheet on the bed had a small stain on one side which later appeared on the other side of the bed so we knew that the sheet had simply been turned around instead of replaced. We missed the personal touch of checking in and out which was automated and also had to take our own suitcases to the room. There were no draws to put our clothes in for a long stay.

2026-10-31 • via Nuitee
R
Robert • couple • au
7
2026-10-31 • via Nuitee
C
claudia • extended_group • it
10
2026-10-31 • via Nuitee
N
Nicklas • family_with_children • se
9
Utmärkt boende på alla sätt, lite långsamt wifi bara.
Pros:

Bra läge, trevlig personal, jättebra frukost. Rummen mot gatan var lite störda av trafik någon gång per natt men de mot gården var tysta och bra.

Cons:

Lite väl långsamt wifi, annars var allt perfekt.

2026-10-31 • via Nuitee
D
David • couple • il
10
Pros:

מיקום מצויין הכל נקי ומסודר

2026-10-31 • via Nuitee
C
Charlotte • couple • fr
8
2026-10-30 • via Nuitee
J
Juan Francisco • family_with_children • es
10
Pros:

La localización es perfecta, tienes la habitación a dos pasos de la zona de compras y de comida callejera más conocida, la habitación es muy cómoda.

2026-10-30 • via Nuitee
G
Gregory • family_with_children • be
6
2026-10-30 • via Nuitee
J
Jacqueline Katrina Salud • extended_group • ph
10
Pros:

Location

2026-10-30 • via Nuitee
D
Dilip • solo_traveller • lr
9
2026-10-29 • via Nuitee
B
bertrand • couple • fr
7
Convenient location but overpriced for the service level.
Pros:

Very well situated, close to restaurants, bars in the southern part of Osaka. Rooms clean but rather small

Cons:

Automatic check-in and check-out in front of machines. Very un-personalized. No help for luggage. Luggage storage self service. Club level room is tiny with very limited offer (and no service), so avoid paying the extra for it.

2026-10-29 • via Nuitee
P
Peter • couple • gb
10
Pros:

A great doom on floor 13 with amazing views.

2026-10-29 • via Nuitee
C
Chantal • couple • ch
9
2026-10-29 • via Nuitee
S
Shunhui • solo_traveller • us
8
Overall the hotel is good.
Pros:

Good location and clean

Cons:

Slow elevator and lobby restroom close in the evening too early.

2026-10-29 • via Nuitee
B
Bagila • couple • kz
10
2026-10-28 • via Nuitee
B
Bagila • couple • kz
10
2026-10-28 • via Nuitee
B
Boris • family_with_children • sg
8
Pros:

Next to Osaka center and train station , breakfast was tremendous

Cons:

TV , it only has Japanese channels. No possibility to use Netflix , Prime , Disney accounts

2026-10-28 • via Nuitee
C
Carmel • couple • au
10
2026-10-27 • via Nuitee