Cross Hotel Osaka

Hotels
8.9 (3516 reviews)
Chuo-ku Shinsaibashisuji 2-5-15 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Amazing breakfast
Spacious rooms
Cons:
Room smells a bit
Some noise from the street

Categories

Cleanliness
8.04
Room is a little bit smelling.
Service
9.51
Staff are very accommodating and speak fluent English.
Location
9.55
Excellent location near Dotonbori and Namba Station.
Room Quality
8.5
Spacious rooms with great shower and bath.
Amenities
8.53
Excellent lounge with drinks and snacks.
Value for Money
8.99
Good breakfast quality for the price.
Food and Beverage
9.04
Great breakfast with a huge range.
Overall Experience
9.01
Great hotel experience with luxurious amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Prime Location

Located just a minute's walk from the vibrant Dotonbori area and a short distance from Namba Subway Station, Cross Hotel Osaka offers a convenient and exciting stay in the heart of Osaka.

Modern Comforts

Experience stylish rooms equipped with free WiFi, flat-screen TVs, and thoughtful amenities like complimentary water bottles, air purifiers, and cozy en suite bathrooms with premium bath amenities.

Culinary Delights

Indulge in a variety of dining options including the Lime restaurant, Cafe TABLES for delectable sweets, and TERRACE & DINING ZERO for a delightful buffet experience.

Book your stay at Cross Hotel Osaka now for a memorable and comfortable visit to Osaka!

Important information:

The property is closed by construction from 2026 Feb 1st 11:00 to Mar 1st 15:00, from 2026 April 10th 11:00 to April 18th 15:00, 2026 June 19th 11:00 to 2026 June 27th 15:00.

Construction work will be carried out from 2026 Feb 1st to 2026 July 31st.

Guests may experience some noise or disturbances during construction work.

Please note that elevator will be unavailable during construction work.

From Kansai International Airport: Use Nankai Limited Express to get to Nankai Namba Station (a 35-minute ride). The hotel is a 10-minute walk from Nankai Namba Station.

Please note breakfast is not complimentary for children. Additional charges will apply regardless of age.

Please note, children who are 6 years and older may not sleep in an existing bed.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3516 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
G
guy couple il
9
מלון טוב מאוד מיקום מצוין
Cons:

רק מעלית אחת עובדת

2026-05-16 via Nuitee
A
Avi couple il
9
מלון מצוין, מומלץ בחום
Pros:

מיקום מעולה, צוות מסביר פנים ושירותי. מכונת הקפה בלובי עשתה לנו את הבוקר (בעיקר השוקו החם).

Cons:

האינטרנט סבל מניתוקים רבים. לא ניתן להסתמך בלעדית על הוויפיי.

2026-05-16 via Nuitee
M
Marina family_with_children fr
10
Top. A recommander.
Pros:

Hotel très bien situé. Propre, excellent service.

2026-05-16 via Nuitee
H
HIROMI extended_group jp
9
完璧
Pros:

改装中でしたがお部屋は終わったのか綺麗でした。
お風呂の浴槽が大きくてゆっくり入れました。

Cons:

エレベーターが1台しか動いてなかったので
時間によって混んでいた。

2026-05-15 via Nuitee
J
Joni couple us
9
Pros:

Excellent breakfast, clean rooms with large bathrooms

Cons:

Bit of construction going on with scaffolding ropes banging against the window. But it’s temporary while they renovate so understandable

2026-05-15 via Nuitee
M
ManuSareen extended_group in
10
If I was to go back to Osaka, I would stay here again.
Pros:

The location and room was perfect. I will recommend it to anyone going to Osaka.

2026-05-15 via Nuitee
T
Thiago couple br
10
Hotel excelente e muito bem localizado
Pros:

Excelente hotel e confortável, vale o destaque para o
Café da manhã, muito bom e variado.

Cons:

Tudo ótimo

2026-05-15 via Nuitee
C
Chia couple us
9
2026-05-14 via Nuitee
A
Amnon solo_traveller il
8
2026-05-13 via Nuitee
G
Georgiy solo_traveller ae
8
Pros:

Завтраки это просто бомба! Местоположение еще лучше , персонал старается .

Cons:

В номере пахло и не смогли открыть окно проветрить , странный душ особенно для высоких людей , почему то нет шкафа или хотя бы крючков в коридор

2026-05-13 via Nuitee
G
GEORGE solo_traveller br
10
Pros:

Localização perfeita, ao lado da ponte principal da Dotonbori e da estação de Namba. Café da manhã impecável, com tudo de bom e do melhor. Quarto muito confortável.

Cons:

Nada.

2026-05-12 via Nuitee
M
Miriam solo_traveller il
9
Pros:

המיקום מצוין ,ממש במרכז העניינים וקרוב למטרו ,השירות מצוין .

Cons:

לא הגיוני שיש רק מעלית אחת בשימוש ויש עומס במעלית וזמן המתנה ארוך

2026-05-12 via Nuitee
J
Jade family_with_children au
10
Wonderful stay, great staff and excellent location.
Pros:

The staff were amazing we had a hiccup with our stay and they sorted it out instantly. Even though the hotel is currently under renovation we still had a lovely stay.

Cons:

Just the wait times for the lift, but that’s due to the renovation which we were aware of.

2026-05-12 via Nuitee
C
Carole solo_traveller fr
6
Pros:

Emplacement

Cons:

1 seul ascenseur !!

2026-05-12 via Nuitee
B
boukaoula couple fr
8
Bonne emplacement, dommage pour le bruit quand vous dormez
Pros:

Emplacement
Chambre et équipement.
Boisson à disposition H24

Cons:

Le bruit provenant de la rue, c’est très bruyant
Et l’ascenseur, 1 seul pour 16 niveau, il faut parfois attendre un peu pour y accéder car bcp de circulation et la taille ne permet pas mieux.

2026-05-12 via Nuitee
C
Carla Fabiana couple ar
10
2026-05-11 via Nuitee
D
Danielle couple ca
9
2026-05-10 via Nuitee
R
Raviraj solo_traveller in
9
2026-05-08 via Nuitee
鈺峰 solo_traveller tw
10
2026-05-08 via Nuitee
L
Liz extended_group gb
10
2026-05-08 via Nuitee