Cross Hotel Osaka

Hotels
8.9 (3370 reviews)
Chuo-ku Shinsaibashisuji 2-5-15 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Amazing breakfast
Spacious rooms
Cons:
Room smells a bit
Some noise from the street

Categories

Cleanliness
8.04
Room is a little bit smelling.
Service
9.51
Staff are very accommodating and speak fluent English.
Location
9.55
Excellent location near Dotonbori and Namba Station.
Room Quality
8.5
Spacious rooms with great shower and bath.
Amenities
8.53
Excellent lounge with drinks and snacks.
Value for Money
8.99
Good breakfast quality for the price.
Food and Beverage
9.04
Great breakfast with a huge range.
Overall Experience
9.01
Great hotel experience with luxurious amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Prime Location

Located just a minute's walk from the vibrant Dotonbori area and a short distance from Namba Subway Station, Cross Hotel Osaka offers a convenient and exciting stay in the heart of Osaka.

Modern Comforts

Experience stylish rooms equipped with free WiFi, flat-screen TVs, and thoughtful amenities like complimentary water bottles, air purifiers, and cozy en suite bathrooms with premium bath amenities.

Culinary Delights

Indulge in a variety of dining options including the Lime restaurant, Cafe TABLES for delectable sweets, and TERRACE & DINING ZERO for a delightful buffet experience.

Book your stay at Cross Hotel Osaka now for a memorable and comfortable visit to Osaka!

Important information:

The property is closed by construction from 2026 Feb 1st 11:00 to Mar 1st 15:00, from 2026 April 10th 11:00 to April 18th 15:00, 2026 June 19th 11:00 to 2026 June 27th 15:00.

Construction work will be carried out from 2026 Feb 1st to 2026 July 31st.

Guests may experience some noise or disturbances during construction work.

Please note that elevator will be unavailable during construction work.

From Kansai International Airport: Use Nankai Limited Express to get to Nankai Namba Station (a 35-minute ride). The hotel is a 10-minute walk from Nankai Namba Station.

Please note breakfast is not complimentary for children. Additional charges will apply regardless of age.

Please note, children who are 6 years and older may not sleep in an existing bed.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3370 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
A
adriana Laura • couple • ar
10
Pros:

Todo en general
Ubicación
servicios que ofrece el hotel
Personal muy atento

2026-04-04 • via Nuitee
M
Manuel • family_with_children • de
10
2026-04-04 • via Nuitee
F
Francisco • couple • es
8
Excelente opción para ir un par de días y ver lo más típico de Osaka.
Pros:

Lo mejor es la ubicación, en medio de todo. El hotel es cómodo y está en una calle agradable, llena de comercios y lugares para caminar. Se nos quedó ropa en el armario de la habitación y el personal, proactivamente, lo envió a nuestro siguiente hotel. Muy atentos.

Cons:

Nada, está muy bien. Quizá un poco pequeño si vas muchos días. Pero muy bien para la media japonesa.

2026-04-03 • via Nuitee
J
Joanne • couple • au
10
Fabulous hotel in great location
Pros:

This hotel was an absolute delight. The staff were welcoming and do lovely. Our room was a great size and very comfortable, we had a fabulous view. The position is perfect for Dotonburi area, great access to Osaka Namba Station and a massive array of food and shopping options. We booked the lounge access room and enjoyed our time in there as well with a lovely range of snacks and drinks on offer. This hotel was by far the best hotel we stayed at in Japan, already planning another trip just to Osaka and staying in this hotel.

Cons:

Absolutely nothing

2026-04-02 • via Nuitee
H
Hou • family_with_children • us
8
下次會再來 ！地點絕佳，吃東西與購物的好地方
Pros:

地點絕佳，早餐很棒多樣化，房間內洗手間的乾濕分離設計的很好

Cons:

空間若能再大一點會更好

2026-03-29 • via Nuitee
K
kuo • family_with_children • tw
5
逛街購物享受美食，空間舒適待加強。
Pros:

地點非常棒。

Cons:

電視連個Navis YouTube串流影音平台都沒有。很差

2026-03-27 • via Nuitee
M
Monica • extended_group • us
4
I was expecting better based on reviews and photos on this site
Pros:

Convenient location

Cons:

Very basic, small rooms, no frills

2026-03-27 • via Nuitee
T
Tiffini • couple • us
10
.
Pros:

.

Cons:

.

2026-03-26 • via Nuitee
P
Piotr • couple • pl
7
W sumie polecam
Pros:

Lokalizacja TOP, dosyć duży jak na japońskie standardy pokój

Cons:

Remont , tylko jedna winda czynna

2026-03-26 • via Nuitee
M
Mudita • solo_traveller • gb
10
Right in the heart of action .
Pros:

central location, nice breakfast

Cons:

none

2026-03-25 • via Nuitee
J
Jermaine • extended_group • us
10
Pros:

Hospitality

2026-03-25 • via Nuitee
H
Hakkı Kemal • family_with_children • tr
10
Perfect location perfect stay
Pros:

Amazing location, very clean and comfortable rooms and very good breakfast :) staff were super friendly as well. I would definitely come back to this hotel in the future.

Cons:

N/A

2026-03-25 • via Nuitee
N
Nora • couple • ar
10
2026-03-24 • via Nuitee
B
Beau • couple • au
10
2026-03-24 • via Nuitee
C
Clinton • couple • us
10
2026-03-24 • via Nuitee
S
Stefano • couple • it
10
2026-03-24 • via Nuitee
S
Suzanne • couple • au
8
2026-03-23 • via Nuitee
J
Jai • family_with_children • in
9
2026-03-23 • via Nuitee
S
salut91 • family_with_children • kr
10
2026-03-22 • via Nuitee
C
Colin • couple • id
10
We loved it
Pros:

Everything. Breakfast and location were the highlights but everything was good.

Cons:

The lounge was great but some spirits would have made it perfect.

2026-03-21 • via Nuitee