Cross Hotel Osaka

Hotels
8.9 (3555 reviews)
Chuo-ku Shinsaibashisuji 2-5-15 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Amazing breakfast
Spacious rooms
Cons:
Room smells a bit
Some noise from the street

Categories

Cleanliness
8.04
Room is a little bit smelling.
Service
9.51
Staff are very accommodating and speak fluent English.
Location
9.55
Excellent location near Dotonbori and Namba Station.
Room Quality
8.5
Spacious rooms with great shower and bath.
Amenities
8.53
Excellent lounge with drinks and snacks.
Value for Money
8.99
Good breakfast quality for the price.
Food and Beverage
9.04
Great breakfast with a huge range.
Overall Experience
9.01
Great hotel experience with luxurious amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Prime Location

Located just a minute's walk from the vibrant Dotonbori area and a short distance from Namba Subway Station, Cross Hotel Osaka offers a convenient and exciting stay in the heart of Osaka.

Modern Comforts

Experience stylish rooms equipped with free WiFi, flat-screen TVs, and thoughtful amenities like complimentary water bottles, air purifiers, and cozy en suite bathrooms with premium bath amenities.

Culinary Delights

Indulge in a variety of dining options including the Lime restaurant, Cafe TABLES for delectable sweets, and TERRACE & DINING ZERO for a delightful buffet experience.

Book your stay at Cross Hotel Osaka now for a memorable and comfortable visit to Osaka!

Important information:

The property is closed by construction from 2026 Feb 1st 11:00 to Mar 1st 15:00, from 2026 April 10th 11:00 to April 18th 15:00, 2026 June 19th 11:00 to 2026 June 27th 15:00.

Construction work will be carried out from 2026 Feb 1st to 2026 July 31st.

Guests may experience some noise or disturbances during construction work.

Please note that elevator will be unavailable during construction work.

From Kansai International Airport: Use Nankai Limited Express to get to Nankai Namba Station (a 35-minute ride). The hotel is a 10-minute walk from Nankai Namba Station.

Please note breakfast is not complimentary for children. Additional charges will apply regardless of age.

Please note, children who are 6 years and older may not sleep in an existing bed.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3555 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
M
Maria family_with_children au
7
2026-05-30 via Nuitee
R
Richard couple au
7
Location isn’t everything
Pros:

Location

Cons:

For the price per night the room was tiny and no facilities inside the room

2026-05-29 via Nuitee
S
Shlomit couple il
10
מומלץ!
Pros:

מלון נהדר, חבל שהיינו בו רק לילה אחד.

Cons:

באמת היה מקסים שם. חדר מרווח, קרוב לכל מקום, ארוחת בוקר טובה.

2026-05-29 via Nuitee
A
Andrew couple au
9
Consider this option when construction works completed.
Pros:

Location

Cons:

Due to construction activity in hotel only a single passenger lift was working - waiting time for lift was extensive. Blinds had to remain closed due to construction activity directly at window. Extent of works were not advised prior to booking.

2026-05-28 via Nuitee
R
Raegan couple us
8
2026-05-27 via Nuitee
M
martinwickham solo_traveller ca
7
Great location and a few minor issues.
Pros:

The location was great and the room very nice.

Cons:

Only one elevator functioning was a major pain as it caused long wait times. It was also a little disappointing that there wasn't a bar and the lounge was reserved for a certain category of reservations (which wasn't offered to us when we were there). If we are to nitpick a little, it would have been nice to be able to add cheese, ham or vegetables in the omelet at the breakfast buffet. Also, crispy bacon would have been nice.

2026-05-27 via Nuitee
E
Elnur solo_traveller az
9
2026-05-27 via Nuitee
K
Kyung Hee solo_traveller kr
8
Pros:

조식 맛있고 매일 매일 바뀌어서 지루하지 않았다.

2026-05-27 via Nuitee
M
michal solo_traveller il
10
Pros:

המלון מקסים, הצוות נהדר,המלון מאוד יפה ומפנק הארוחת בוקר היתה נהדרת ומשביעה.
תודה רבה.

2026-05-27 via Nuitee
K
KEMAL couple tr
8
2026-05-26 via Nuitee
J
James couple ca
10
As mentioned, location was fabulous. We walked everywhere and took the train all over when needed. The hotel is very cle
Pros:

Location location location !!
Fantastic spot, so easy to all the shops, tourist areas and train stations.

Staff and the hotel were great.

Cons:

Can’t think of any negatives.

2026-05-26 via Nuitee
solo_traveller kr
10
Pros:

아주 만족

2026-05-26 via Nuitee
Kaoru solo_traveller jp
7
Pros:

なんばからどこに行くのも便利だった

Cons:

エレベーターが1つしか動いておらず、お客の運搬が間に合っていなかった。9階だったので階段も使えなかった

2026-05-26 via Nuitee
H
HONG XIANG solo_traveller tw
9
Pros:

位置方便飯店對面就有堂吉軻德,後面就是熱鬧的道頓堀商店街,離難波站各線都是步行10分鐘內會到

Cons:

剛好遇到裝修期所以電梯只剩一台能搭

2026-05-26 via Nuitee
U
Ugur couple tr
8
Osakanın tam merkezinde
Pros:

Konumu

Cons:

Asansör sırası çok bekleniyor

2026-05-26 via Nuitee
J
James solo_traveller za
10
Pros:

I really enjoyed my stay here. The hotel was modern and clean. The breakfast was amazing and location was perfect. I woulf definitely recommend staying here.

2026-05-25 via Nuitee
R
Roderick solo_traveller gb
5
Disappointing.
Pros:

Ideally located .

Cons:

One lift in use consequently based on the 10th floor it could take ages to access the ground floor as no stairway made available to the public . With 14 floors it was full when decending on arrival at the 10th .

2026-05-25 via Nuitee
R
Rubmary couple gb
7
2026-05-25 via Nuitee
M
Murtaza couple tr
8
2026-05-24 via Nuitee
M
Maciej solo_traveller pl
7
Porządny hotel w super miejscu.
Pros:

Lokalizacja, duze pokoje, wygodne łóżka. Czysto i całkiem cicho jak na taką lokalizacje.

Cons:

Jedna winda obsługiwała cały hotel, rano zajęło prawie 15 minut dotarcie na parter z 8 piętra. Schody zamknięte. Kilka podejść do checkinu ze względu na reset maszyny. Mikro okienko w pokoju.

2026-05-24 via Nuitee