Grand Oriental Hotel

Hotels
6.6 (1904 reviews)
02 York Street Colombo , Colombo , LK

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Large rooms
Cons:
Cleanliness issues
Need for renovation
Limited food options

Categories

Cleanliness
4.81
Multiple mentions of dirtiness and insects found in the bathroom.
Service
7.78
Experiences of helpful staff, but inconsistent service quality indicated.
Location
8.82
Location praised in several reviews. Convenient for transportation.
Room Quality
5.77
Rooms described as outdated and in need of renovation.
Amenities
6.8
Basic amenities mentioned, but several complaints about functionality.
Value for Money
6.26
Mixed feedback on whether the experience justified the cost.
Food and Beverage
5.31
Limited options and quality of food were criticized.
Overall Experience
7.28
Overall experience was poor due to maintenance issues but location helped.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:12

Property Description

Colonial-style Building and Prime Location
Step into the charm of a colonial-style building at Grand Oriental, ideally situated just a 5-minute stroll from Colombo Bazaar.

Comfortable Rooms and Convenient Amenities
Indulge in the classic elegance of rooms adorned with wood furnishings, a cozy seating area, and modern amenities like air conditioning and tea/coffee facilities.

Culinary Delights and Spectacular Views
Savor a culinary journey at Harbour Room with its international fare or delight in local flavors at Sri Lankan Restaurant. Cap off your day with drinks at Tap Bar while enjoying breathtaking views.

Book your stay at Grand Oriental now and experience a blend of classic charm and modern comfort!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

6.6
Based on 1904 reviews
Cleanliness: 4.81
Service: 7.78
Location: 8.82
Room Quality: 5.77
Amenities: 6.8
Value for Money: 6.26
Food and Beverage: 5.31
Overall Experience: 7.28
S
Sara • couple • tr
2
Pros:

​"The rooms were not clean. My room door was extremely difficult to open and close, dragging heavily on the floor. The table in the room was completely unstable and felt like it was about to fall over. The pillows were not clean and there weren't enough of them.
​My room was on the fourth floor, thr restaurant where people sang and played loud music until well after midnight. Early in the morning, hotel staff in the adjacent room started dragging tables and chairs around, while people walked through the hallway talking and laughing loudly all night. It was not a comfortable stay at all, and I definitely do not recommend this place."

Cons:

I liked nothing

2026-10-23 • via Nuitee
S
Sandra • solo_traveller • au
5
Okay stay at the Grand Orient
Pros:

This hotel is in need of renovation, it was comfortable enough for our two night stay. Nice breakfast included. Would not stay again.

Cons:

The shower had very poor water pressure, the towels were very old and thin, the shower cubicle could have been cleaner.

2026-10-21 • via Nuitee
M
Małgorzata • family_with_children • pl
9
Pros:

Dobra lokalizacja w centrum Colombo, trochę staroświecko ale wszystko działa bez zarzutu, nowa klimatyzacja, ciepła woda.
Czajnik z kawą w pokoju.
Uczynny personel.

2026-10-21 • via Nuitee
A
Ashan Perera • solo_traveller • lk
8
2026-10-20 • via Nuitee
S
Sungrong • family_with_children • kr
6
Pros:

시내에 있어 활동이 편했고

Cons:

근처에 슈퍼마켓에서 하나 있으나 좋은 편은 아니고 오래된 건물이라 그렇커니 해야합니다.

2026-10-20 • via Nuitee
S
Suthan • family_with_children • lk
6
Pros:

Nichts

Cons:

Wc sauberkeit
Zimmer ist gestungen.

2026-10-19 • via Nuitee
S
Saman • solo_traveller • lk
10
2026-10-15 • via Nuitee
A
Ashan • solo_traveller • lk
8
Not bad. Perfect location and good value for the room.
Pros:

I've been there several times. This is not a terrible place, as some people portray it. Yes, you may be able to book a better room in a guest house or somewhere similar. But this is a heritage icon, so the building is very old. If you're someone who admires old architecture and enjoys that kind of atmosphere, this is a really nice place. You can also visit their restaurant. I guess they have a little museum inside. Couldn't visit it during my stay, though. Since the hotel is located a bit inside, the privacy is also really great, and there’s nothing to worry about.
The room is okay, bathroom is okay, AC is working fine and the bed is clean. The room is also filled with antique furniture. The old world feeling is part of its charm, so you should know that before booking a room. It's ideal if you're traveling from far away and need a comfortable, budget friendly stay in a heritage hotel. Also, if you are a foreigner and need a quick stay for a few days on a budget, this is an ideal choice instead of roaming around and looking for unknown places. However, if you're not a fan of an antique or heritage vibe, this isn't the place for you.
You get what you pay for. The vibe is calm, unlike noisy hotels, and the dim lighting makes you feel like you're living in history. Not super luxury but it is what it is and it is not bad.

Cons:

Just like most people say, there are a few cockroaches in the bathroom. Also, the hot water doesn’t work properly. It also depends; sometimes it works. The TV is outdated, so you may not be able to watch online, and you can’t connect your devices to it either with a cable or wirelessly. However, sometimes you get a modern TV if you’re lucky. Since I’ve visited several times, I got a new TV during my recent stay. It depends. Maybe they will upgrade all the TVs in the near future, hopefully. For me, it’s not so terrible. There was a communication issue on their side, but we were able to manage it without any issues.

2026-10-15 • via Nuitee
I
Iresha • couple • lk
10
Pros:

The TV was not a appropriately placed to the bed. When in the bed the tv is obstructed by the bed posters

2026-10-13 • via Nuitee
R
RAJAPAKSHA ARACHCHILLAGE • solo_traveller • kr
7
2026-10-11 • via Nuitee
K
Kalyani • family_with_children • lk
2
Pros:

Bathroom was so dirty and hot water was warm and had to wait for so long to heat up.

Cons:

Location

2026-10-09 • via Nuitee
H
Haris • solo_traveller • pk
1
Pros:

nothing

Cons:

everything
room was old and dirty and it was shit

2026-10-07 • via Nuitee
H
hedley • solo_traveller • bt
9
The dowager
Pros:

The grand old ambience .

Cons:

Run down in some areas , windows faulty difficult to open and close in room , didn't like the fact if I had a visitor they had to pay a 1500 lkr deposit , outrageous !! No mattress protectors on beds , unhygienic .

2026-09-19 • via Nuitee
E
Eddyb68 • solo_traveller • au
1
Needs a complete renovation
Pros:

The staff were lovely and the bed was comfortable, the location was good because I wanted some where close to Colombo Fort

Cons:

I read other people's reviews and was expecting average but this place isn't even average, I don't understand how a once majestic building has been allowed to get so bad, even if you can't afford the maintenance at least clean properly, it's a disgrace.

2026-09-16 • via Nuitee
K
karin • couple • at
3
Okay aber gibt es sicher bessers für den Preis
Pros:

Das Hotel ist sehr zentral - das ist super. Die Betten waren bequem.
Der Frühstücksraum ist schön und das Frühstück selbst ist sehr einheimisch.

Cons:

Leider ist das Gebäude selbst sehr in die Jahre gekommen. Unsere Fenster schlossen nicht richtig und auch der Blick aus dem Fenster war auf Ruinen und Müll. Ausserdem ist das Bad alt und etwas ekelhaft. Leider ist überdies ausserdem das Personal an der Rezeption nicht recht freundlich oder zuvorkommend.

2026-09-13 • via Nuitee
L
Laiba • solo_traveller • pk
9
2026-09-12 • via Nuitee
P
PRASENJIT • solo_traveller • in
9
2026-09-12 • via Nuitee
A
Alizee • couple • fr
1
Cons:

Chambre et salle de bain très sales. Hors de prix pour ce que c’est.

2026-09-12 • via Nuitee
M
Manjula • solo_traveller • lk
6
2026-09-10 • via Nuitee
A
Abu haneefa • solo_traveller • lk
5
2026-09-09 • via Nuitee