Grand Oriental Hotel

Hotels
6.6 (1904 reviews)
02 York Street Colombo , Colombo , LK
+94 112 320 320

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Large rooms
Cons:
Cleanliness issues
Need for renovation
Limited food options

Categories

Cleanliness
4.81
Multiple mentions of dirtiness and insects found in the bathroom.
Service
7.78
Experiences of helpful staff, but inconsistent service quality indicated.
Location
8.82
Location praised in several reviews. Convenient for transportation.
Room Quality
5.77
Rooms described as outdated and in need of renovation.
Amenities
6.8
Basic amenities mentioned, but several complaints about functionality.
Value for Money
6.26
Mixed feedback on whether the experience justified the cost.
Food and Beverage
5.31
Limited options and quality of food were criticized.
Overall Experience
7.28
Overall experience was poor due to maintenance issues but location helped.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:12

Property Description

Colonial-style Building and Prime Location
Step into the charm of a colonial-style building at Grand Oriental, ideally situated just a 5-minute stroll from Colombo Bazaar.

Comfortable Rooms and Convenient Amenities
Indulge in the classic elegance of rooms adorned with wood furnishings, a cozy seating area, and modern amenities like air conditioning and tea/coffee facilities.

Culinary Delights and Spectacular Views
Savor a culinary journey at Harbour Room with its international fare or delight in local flavors at Sri Lankan Restaurant. Cap off your day with drinks at Tap Bar while enjoying breathtaking views.

Book your stay at Grand Oriental now and experience a blend of classic charm and modern comfort!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

6.6
Based on 1904 reviews
Cleanliness: 4.81
Service: 7.78
Location: 8.82
Room Quality: 5.77
Amenities: 6.8
Value for Money: 6.26
Food and Beverage: 5.31
Overall Experience: 7.28
H
hedley • solo_traveller • bt
9
The dowager
Pros:

The grand old ambience .

Cons:

Run down in some areas , windows faulty difficult to open and close in room , didn't like the fact if I had a visitor they had to pay a 1500 lkr deposit , outrageous !! No mattress protectors on beds , unhygienic .

2026-09-19 • via Nuitee
E
Eddyb68 • solo_traveller • au
1
Needs a complete renovation
Pros:

The staff were lovely and the bed was comfortable, the location was good because I wanted some where close to Colombo Fort

Cons:

I read other people's reviews and was expecting average but this place isn't even average, I don't understand how a once majestic building has been allowed to get so bad, even if you can't afford the maintenance at least clean properly, it's a disgrace.

2026-09-16 • via Nuitee
K
karin • couple • at
3
Okay aber gibt es sicher bessers für den Preis
Pros:

Das Hotel ist sehr zentral - das ist super. Die Betten waren bequem.
Der Frühstücksraum ist schön und das Frühstück selbst ist sehr einheimisch.

Cons:

Leider ist das Gebäude selbst sehr in die Jahre gekommen. Unsere Fenster schlossen nicht richtig und auch der Blick aus dem Fenster war auf Ruinen und Müll. Ausserdem ist das Bad alt und etwas ekelhaft. Leider ist überdies ausserdem das Personal an der Rezeption nicht recht freundlich oder zuvorkommend.

2026-09-13 • via Nuitee
L
Laiba • solo_traveller • pk
9
2026-09-12 • via Nuitee
P
PRASENJIT • solo_traveller • in
9
2026-09-12 • via Nuitee
A
Alizee • couple • fr
1
Cons:

Chambre et salle de bain très sales. Hors de prix pour ce que c’est.

2026-09-12 • via Nuitee
M
Manjula • solo_traveller • lk
6
2026-09-10 • via Nuitee
A
Abu haneefa • solo_traveller • lk
5
2026-09-09 • via Nuitee
L
Lynne • extended_group • us
10
Highly recommend.
Pros:

I loved the historical aspect of this grand old hotel. The room was lovely and located in a quiet part of town yet near all the "tourist" sites. Having a beer on the 4th floor at the end of the day was a bonus.

Cons:

Perfect in all ways.

2026-09-06 • via Nuitee
K
Kushee • couple • lk
8
2026-09-06 • via Nuitee
D
Dharminder • couple • in
8
2026-09-05 • via Nuitee
A
Abhishek • solo_traveller • in
8
It's a good value for money hotel.
Pros:

Courteous staff and good facilities..

Cons:

Dinnner shoul have more veg options.
Chek in/out time can be 2 hours earlier.

2026-09-05 • via Nuitee
R
Rebekah • solo_traveller • gb
6
Pros:

Traditional architecture, very good value and central location.

Cons:

Quite old and tired, in need of some renovations in the rooms but quaint and very good value for central hotel in a capital city.

2026-09-03 • via Nuitee
D
David P 🇨🇵 France • solo_traveller • fr
7
Bon rapport qualité prix
Pros:

L'architecture, le service

Cons:

État moyen

2026-09-03 • via Nuitee
M
Muhammad Zaryab • couple • cn
1
Worst stay till date. I travelled many countries, stayed in many hotels. But in my experience this was worst that i woul
Pros:

Nothing. I will never stay at this hotel again. Stains on pillow sheets, bed sheets and everywhere. it was so dirty. dead insects, and no utilities. Even for toothbrush i have to ask and they provided next morning. Then the management said it is normal.

Cons:

I liked nothing. according to my experience The staff was not good and the hotel is worst.

2026-08-27 • via Nuitee
V
Vaena • couple • it
6
2026-08-27 • via Nuitee
A
ahmad • couple • pk
5
Pros:

Location is great

Cons:

It’s too old means over 100 years old I think

2026-08-25 • via Nuitee
K
Kksmalinda • solo_traveller • mv
1
Actually rooms are so dirty and rooms need to be renovated, bathroom so dirty,
Pros:

Nothing

Cons:

Everything

2026-08-24 • via Nuitee
I
Istiaq • solo_traveller • bd
9
It was good stay
Pros:

It is grand

Cons:

It is old and lack modern facilities

2026-08-24 • via Nuitee
S
Silvio • extended_group • it
7
Caratteristico stile coloniale, con aspetti migliorabili
Pros:

Struttura molto caratteristica, pensando al periodo del primo novecento in cui è stata avviata

Cons:

Che è ancora molto legata ai primi novecento; frigo bar e tv in camera praticamente inutili, bagni da rifare, alcune parti della struttura decisamente “vecchie”. Comodo per una notte di appoggio a Colombo, se si ha bisogno di più notti penserei ad un’alternativa

2026-08-21 • via Nuitee