Grand Oriental Hotel

Hotels
6.6 (1722 reviews)
02 York Street Colombo , Colombo , lk

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Large rooms
Cons:
Cleanliness issues
Need for renovation
Limited food options

Categories

Cleanliness
4.81
Multiple mentions of dirtiness and insects found in the bathroom.
Service
7.78
Experiences of helpful staff, but inconsistent service quality indicated.
Location
8.82
Location praised in several reviews. Convenient for transportation.
Room Quality
5.77
Rooms described as outdated and in need of renovation.
Amenities
6.8
Basic amenities mentioned, but several complaints about functionality.
Value for Money
6.26
Mixed feedback on whether the experience justified the cost.
Food and Beverage
5.31
Limited options and quality of food were criticized.
Overall Experience
7.28
Overall experience was poor due to maintenance issues but location helped.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:12

Property Description

Colonial-style Building and Prime Location
Step into the charm of a colonial-style building at Grand Oriental, ideally situated just a 5-minute stroll from Colombo Bazaar.

Comfortable Rooms and Convenient Amenities
Indulge in the classic elegance of rooms adorned with wood furnishings, a cozy seating area, and modern amenities like air conditioning and tea/coffee facilities.

Culinary Delights and Spectacular Views
Savor a culinary journey at Harbour Room with its international fare or delight in local flavors at Sri Lankan Restaurant. Cap off your day with drinks at Tap Bar while enjoying breathtaking views.

Book your stay at Grand Oriental now and experience a blend of classic charm and modern comfort!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1722 reviews
Cleanliness: 4.81
Service: 7.78
Location: 8.82
Room Quality: 5.77
Amenities: 6.8
Value for Money: 6.26
Food and Beverage: 5.31
Overall Experience: 7.28
S
stefan • couple • se
7
Pros:

Okey place it’s fine but old
Nice colonial stile but water leaching o. The floor and comes Aout litle bit good service 7 min walking from fort station in city of Colombo

2026-02-14 • via Nuitee
L
Liz • couple • gb
7
Faded grandeur seen better days but great for a night or 2
Pros:

Good sized room. Old historical building. Facilities fine.

Cons:

A bit dusty and in need of attention.

2026-02-12 • via Nuitee
M
Manoshi • family_with_children • lk
4
2026-02-12 • via Nuitee
S
Sathurukan • couple • gb
2
Overall very disappointed and unpleasant stay
Pros:

Toilet was discussing - Insects and cockroaches, shower was issing. Overall the building is in bad condition. Staff with average experience. Food option is limited. I went to checking 13:30 but i was given room key only 14:30.

Cons:

Dinner was ok as i said limited option.

2026-02-12 • via Nuitee
G
Gaspar • extended_group • es
5
Debió ser un hotel maravilloso hace 150 años. Hoy se cae a cachos. Hay bichos en las habitaciones. Pelos en el baño y en
Pros:

Nada. Solo el personal

Cons:

Todo era un desastre

2026-02-11 • via Nuitee
J
J_u_e_r_g_e_n • family_with_children • de
7
2026-02-10 • via Nuitee
L
Luke • solo_traveller • in
8
2026-02-10 • via Nuitee
A
Anders Stenumgaard • solo_traveller • dk
9
En fantastisk oplevelse hvor man mærker historiens vingesus.
Pros:

Placeringen af dette historiske sted er lige ved havnefronten i Colombo Fort. Man føler virkelig historiens vingesus i disse gamle bygninger hvor mange berømtheder har overnattet gennem de mere end 150 år som hotellet har eksisteret. Fantastisk udsigt over havnefronten fra restauranten. Rigtig fin og varieret morgenmad med noget for enhver smag. Vi elskede det for det det er …. En kig ind i historien. Et fund til prisen.

Cons:

Ikke noget …. Bare man er indstillet på at det er et ældre Hotel og det er lidt slidt. Men værelser er rene og pæne.

2026-02-09 • via Nuitee
T
tiany • family_with_children • lk
10
Pros:

位置好，服务好，老字号，值得信赖！

Cons:

房间设施有点陈旧

2026-02-09 • via Nuitee
T
tiany • family_with_children • lk
10
2026-02-09 • via Nuitee
J
Jacky • extended_group • fr
5
Pros:

L’emplacement

Cons:

Établissement vieillissant et pas très propre

2026-01-31 • via Nuitee
G
Grzegorz Radoslaw • family_with_children • pl
1
Dont go there.
Pros:

Location

Cons:

Bed bugs bitten our kid, dirty rooms, devastated rooms

2026-01-31 • via Nuitee
R
Roshan • couple • my
3
Convenient location inconvenient facilities
Pros:

Location and historicity

Cons:

Room cleanliness, facilities. Thermostat was hanging from the air condition unit. Mini fridge was defrosted and water swept out. Toilet was not properly cleaned and maintained.

2026-01-31 • via Nuitee
E
EVGENII • couple • ru
5
Pros:

Персонал.

Cons:

Полуразрушенное здание отеля, состояние номеров соответствует возрасту здания.

2026-01-30 • via Nuitee
D
David • solo_traveller • gb
8
2026-01-30 • via Nuitee
D
Duncan • family_with_children • gb
7
2026-01-29 • via Nuitee
E
Ellen • solo_traveller • ca
8
2026-01-29 • via Nuitee
山谷 • family_with_children • jp
7
Pros:

フォート駅まで徒歩10分.。立地は良かった。

Cons:

施設や部屋が古かった。

2026-01-29 • via Nuitee
J
Jyotika • family_with_children • in
3
Pros:

The location. The reception area was grand.
The restaurant was average but had a view of the port.

Cons:

The room was small and very badly maintained. The toilet and bathroom were bad.

2026-01-28 • via Nuitee
N
Neil • couple • gb
5
Nice staff, lovely old building needs to be cleaned at least once a century
Pros:

Old colonial building ina good area of Colombo

Cons:

Not seen a cloth in decades

2026-01-28 • via Nuitee