Grand Oriental Hotel

Hotels
6.6 (1770 reviews)
02 York Street Colombo , Colombo , lk

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Large rooms
Cons:
Cleanliness issues
Need for renovation
Limited food options

Categories

Cleanliness
4.81
Multiple mentions of dirtiness and insects found in the bathroom.
Service
7.78
Experiences of helpful staff, but inconsistent service quality indicated.
Location
8.82
Location praised in several reviews. Convenient for transportation.
Room Quality
5.77
Rooms described as outdated and in need of renovation.
Amenities
6.8
Basic amenities mentioned, but several complaints about functionality.
Value for Money
6.26
Mixed feedback on whether the experience justified the cost.
Food and Beverage
5.31
Limited options and quality of food were criticized.
Overall Experience
7.28
Overall experience was poor due to maintenance issues but location helped.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:12

Property Description

Colonial-style Building and Prime Location
Step into the charm of a colonial-style building at Grand Oriental, ideally situated just a 5-minute stroll from Colombo Bazaar.

Comfortable Rooms and Convenient Amenities
Indulge in the classic elegance of rooms adorned with wood furnishings, a cozy seating area, and modern amenities like air conditioning and tea/coffee facilities.

Culinary Delights and Spectacular Views
Savor a culinary journey at Harbour Room with its international fare or delight in local flavors at Sri Lankan Restaurant. Cap off your day with drinks at Tap Bar while enjoying breathtaking views.

Book your stay at Grand Oriental now and experience a blend of classic charm and modern comfort!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1770 reviews
Cleanliness: 4.81
Service: 7.78
Location: 8.82
Room Quality: 5.77
Amenities: 6.8
Value for Money: 6.26
Food and Beverage: 5.31
Overall Experience: 7.28
Y
yukari couple jp
9
2026-03-28 via Nuitee
J
Jahangeer couple pk
4
2026-03-28 via Nuitee
S
Sergio solo_traveller it
6
Pros:

At the 4th floor there is a nice bar

Cons:

The room was dirty

2026-03-26 via Nuitee
A
Anushka solo_traveller lk
7
2026-03-26 via Nuitee
R
Rajalingam family_with_children lk
1
2026-03-26 via Nuitee
R
Rajalingam family_with_children lk
1
2026-03-26 via Nuitee
P
Prasad family_with_children au
5
2026-03-25 via Nuitee
J
Jacky Pramandu family_with_children lk
9
I overall enjoyed
Pros:

Everything

2026-03-25 via Nuitee
F
flavio couple ch
5
eigentlich nicht schlecht habe aber einen fusspilz bekommen
Pros:

die lage und die klimaanlage

Cons:

der duschvorhang war voll mit schinmel

2026-03-25 via Nuitee
M
Margaret solo_traveller au
8
Good value user friendly, would stay again.
Pros:

The reception area was user friendly and I like the papers to read at the coffee shop. Great big bedroom and comfortable bed.,

Cons:

Noisy room above late night bar that stayed open till late.
Hot water never arrived for a shower, bathroom tiles could have been cleaner ( mold)

2026-03-25 via Nuitee
J
Jacques family_with_children fr
7
2026-03-24 via Nuitee
G
Gaurav family_with_children ae
8
Pros:

Amazing location
Very friendly staff, we left some clothes in the room and were able to get it easily from lost and found later.

Cons:

Cleanliness can be improved.
Breakfast was mediocre.

2026-03-23 via Nuitee
A
Andres couple es
4
Pros:

El edificios

2026-03-23 via Nuitee
J
JOE solo_traveller au
10
Just do it!
Pros:

The Vibe!

Cons:

Roaches.

2026-03-23 via Nuitee
C
Claudia couple es
1
Decepcionante
Pros:

Nada.

Cons:

No le doy ni media estrella. No sé por dónde empezar. No es que sea antiguo, que si fuera así es bonito y no es sinónimo de mal cuidado o sucio, pero es que este lugar está asqueroso: lleno de cucarachas en las habitaciones, vivas y muertas, todo está sucio (hasta las papeleras del baño dan pena y sentimiento), techos abiertos en los baños que se ven las tuberías y cae basurilla mientras te duchas, sábanas sucias, extractores justo en las ventanas que dan al exterior con lo cual se hace insoportable dormir. El personal no es nada amable ni atento. Justo por la calle de detrás hay más alojamientos de mejor calidad. NO RECOMIENDO A NADIE ALOJARSE AQUÍ. Menos mal que solo hemos estado una noche, y muy a mi pesar.

2026-03-22 via Nuitee
M
Mehedi family_with_children bd
6
2026-03-21 via Nuitee
D
Darren solo_traveller gb
1
A Real Nightmare
Pros:

I arrived at 04:00am totally jet-lagged absolutely shattered. Prior to arrivali asked for early morning check in. They said yes that's fine! I gets there and no one on reception. Waiting around some guy turned up could speak a word of English. He told me check in was at 3pm and he wanted me to wait on a chair in reception for 13 hrs. In the end I just paid for another room then was woken up telling me to check out. So I had to pay for another night which wasn't really fair especially when I asked for early check in I still had to pay for another day.

Cons:

Cockroaches everywhere mosquitos 🦟 bugs all over the bed all over the room, as soon as you turn on the lights cockroaches scattering. Horrid place wouldn't stay there ever again.

2026-03-21 via Nuitee
A
Ashan Perera couple lk
8
Pros:

Location

Cons:

Room no 334 , leaking water from AC evaporator and loud noise 😕

2026-03-21 via Nuitee
P
Paola solo_traveller it
9
I would definetely go back and I would like to find exactly the way it is with its decadent ambience!
Pros:

I liked the location just in the heart of the city centre and in spite of this is still very quiet, maybe because of the thick walls. The construction is old from british times and it has an atmosphere of ancient times, that I liked a lot..Of course it should have a better maintenance, but in this case you would not pay 40 euros but 200. They gave me a huge room with a canopy bed, also restaurant on the 4th floor served me a very good dinner for 5.000 rupies.. (fish!)…in these kind of hotels dinners are normally very expensive! Staff at the reception and waiters did everything they could to satisfy my requests.

Cons:

Nothing

2026-03-20 via Nuitee
F
Felicity solo_traveller ch
7
2026-03-19 via Nuitee