Hotel Palazzo Guardati

Hotels
8.6 (1231 reviews)
Via Sant'Antonino 24/26 , Sorrento , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Clean and comfortable rooms
Wonderful amenities
Cons:
Overpriced for room size
Noise from nearby restaurants

Categories

Cleanliness
8.58
The hotel is very clean.
Service
8.75
Wonderful service from the staff — friendly and helpful.
Location
8.89
Location was amazing and so was the staff!
Room Quality
8.54
The rooms are big and comfortable.
Amenities
8.47
Rooftop terrace and bar are highlights.
Value for Money
8.23
Overpriced, the room was too small.
Food and Beverage
8.68
Loved breakfast options and rooftop bar cocktails.
Overall Experience
8.65
Very enjoyable holiday.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:43

Property Description

Historic Noble Building:
Palazzo Guardati, an ancient noble building in Sorrento, offers a glimpse into the rich history of the region. With stunning views of the harbour and the Bay of Naples, guests are immersed in the beauty of the surroundings.

Elegant Furnishings and Amenities:
Featuring marble bathrooms, parquet floors, and period furniture, Palazzo Guardati exudes luxury and sophistication. The Murano-glass chandeliers add a touch of opulence to the ambiance. Guests can enjoy the elegance of the rooms spread across 3 floors, some providing breathtaking bay views.

Rooftop Terrace and Relaxation:
Unwind on the rooftop terrace, offering the best views of the area. Lounge on sun loungers, sip on refreshing drinks from the bar, and soak in the Mediterranean sun. Indulge in a buffet breakfast served in the air-conditioned comfort of the hotel. Book your stay at Palazzo Guardati for a truly memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Location

Guest Reviews

8.6
Based on 1231 reviews
Cleanliness: 8.58
Service: 8.75
Location: 8.89
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.23
Food and Beverage: 8.68
Overall Experience: 8.65
V
Victor solo_traveller es
9
Excelente opción en Sorrento
Pros:

La ubicación es excelente, las habitaciones son cómodas y la piscina de arriba del hotel le da un plus

Cons:

El comedor para desayunar es pequeño, y a la salida intentaron por error cobrarnos un extra por la cuna que no calcularon bien y hubo que pelear un poco con ellos. Eso no me gustó

2026-08-14 via Nuitee
C
Courtney family_with_children us
8
Great location and accommodations. Would stay again.
Pros:

Location is key for this property. Walkable to piazza, restaurants, shops and to ferry.

Cons:

Very difficult to find initially. Should provide detailed directions. Rooftop pool is very small.

2026-08-14 via Nuitee
A
ANTONIO solo_traveller it
6
2026-08-13 via Nuitee
L
Linda couple fi
9
2026-08-12 via Nuitee
S
Sue couple za
9
Great Hotel well positioned, very comfortable, and good value.
Pros:

Guardati hotel was very centrally located in a side road, so it was quiet at night, but a few steps away from the main street. The breakfast was nice. Not fantastic, but ok. not much choice but the products were fresh. Pastries were good. Staff were very obliging and service was great.
The room was great. a long 7sqm balcony overlooked part sea, city, and mountain. very nice to sit there.
Room was comfortable. had a kettle, but no coffee making facilities. Had a minibar which suited our needs.
Aircon worked very well. It was very hot- 33degrees.
Bathroom had a medium sized walkin shower which we both liked. good shower head. soaps, toiletries,
Rooftop terrace was lovely. with a small pool, when you were hot from the day's venturing.
Pepe the terrace bar person was very helpful, knew Sorrento really well, and recommended a few great restaurants which we went to and had good meals. He was very nice man, very friendly and warm, helpful.
We were very satisfied with our stay there and would recommend using the hotel as a base to visit the other parts of Amalfi coast, by train, bus and ferry for day trips.

Cons:

Breakfast could have served better selection of fruits. Selection of breads. Scrambled eggs did not look appetising. Coffee was not so great.

2026-08-12 via Nuitee
H
Hughes family_with_children gb
10
2026-08-12 via Nuitee
T
Tracey couple gb
10
Amazing hotel in a fantastic location. Friendly, helpful staff, great breakfast and beautiful room
Pros:

Everything

Cons:

Nothing

2026-08-12 via Nuitee
T
Terresa extended_group nz
10
Exceptional hotel right in the heart of Sorrento
Pros:

Everything - location,facilities and staff!

Cons:

Nothing / it was perfect

2026-08-12 via Nuitee
P
Passenger19878399170 Family Roanoke, Virginia
10
Good spot
Pros:

Only bad thing I can say is about the parking, horrible. The whole area is the same if not worse. The hotel is centrally located smack dab in the middle of everything. Very pleasant and helpful staff. Rooftop pool area is very relaxing just like the 1st floor living room.

2026-08-11 via Tripadvisor
A
Alison couple gb
8
2026-08-11 via Nuitee
A
Alison extended_group gb
8
2026-08-11 via Nuitee
M
miroslav solo_traveller rs
10
2026-08-11 via Nuitee
S
Sarah couple gb
8
2026-08-09 via Nuitee
A
Alexander solo_traveller il
4
Pros:

Location.

Cons:

Disappointed... Very tired and uncomfortable room and bathroom. No water pressure. Poor breakfast. Roof pool very small and dirty. Service is nonexistent — in a so-called 4-star hotel, reception is hidden away so staff can completely ignore guests. To top it all off, charging €2 for a tiny bottle of water in a pitiful "minibar" is just greedy. It is a total waste of money and absolutely not worth €220 per night.

Edit after property response:
The management's defensive response perfectly illustrates how they treat guests and handle valid criticism. Defensiveness won't fix poor service or deteriorating facilities.

2026-08-07 via Nuitee
G
Giovanna extended_group us
9
It was a great start to our stay in Sorrento!
Pros:

This hotel was in a perfect location, the room was clean and the breakfast in the morning was great too.

2026-08-06 via Nuitee
T
Testaguzza solo_traveller it
10
Pros:

Location

2026-08-06 via Nuitee
P
Paul family_with_children us
10
Lovely hotel, great location, friendly staff. We will be back!
2026-08-05 via Nuitee
S
Santiago extended_group ar
8
Muy bien
Pros:

Muy buena ubicación. Espectacular la pileta en la terraza!
Y te guardan sin problema las valijas.

Cons:

Una lástima q con el calor que había te ponen un cartel en la heladerita de la habitación (q solo tenía dos aguas y dos sodas) q no podías poner cosas tuyas como coca etc q no eran del hotel.
Ya no existe un 4 estrellas sin ese servicio.

2026-08-04 via Nuitee
M
Mark solo_traveller gb
8
Great place
Pros:

Excellent location, very clean, air conditioning, towels regularly changed, a roof terrace with pool (although it is smaller than the images make it look)

Cons:

nothing, it was exactly what we expected

2026-07-24 via Nuitee
J
Joseph couple us
10
2026-07-23 via Nuitee