Castelmar Hotel

Hotels
8.4 (1564 reviews)
Calle 61 Numero 2 (between Calle 8 y 10) , Campeche , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
7.85
Several reviews noted issues with cleanliness, including old linens and a musty smell.
Service
9.25
Most reviews highlighted the friendly and accommodating staff.
Location
9.35
Location received positive remarks for being central and convenient.
Room Quality
7.85
Room quality mentioned issues such as old furnishings and some complaints about pillows.
Amenities
8.35
Amenities were generally appreciated, despite some complaints about wifi and basic offerings.
Value for Money
7.85
Several reviews stated the hotel is overpriced for the services provided.
Food and Beverage
7.85
Breakfast received mixed reviews, with mentions of poor quality.
Overall Experience
8.85
Overall experience was good, but some specific issues affected individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Historic Charm
Experience the allure of a colonial-style hotel dating back to 1800, nestled in Campeche's historic city centre. Admire the original tile floors, high ceilings, and cedar furniture in our air-conditioned rooms.

Convenient Location
Just a stone's throw away from the sea, Castelmar Hotel is surrounded by a plethora of shops, restaurants, and historic landmarks. Explore the UNESCO World Heritage Site of Campeche's old town at your doorstep.

Relaxation and Connectivity
Unwind by the outdoor swimming pool or soak up the sun on the sundeck. Stay connected with complimentary WiFi throughout the property. Book now to indulge in a blend of history and modern comfort at Castelmar Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPE

Location

Guest Reviews

8.4
Based on 1564 reviews
Cleanliness: 7.85
Service: 9.25
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.85
D
delphine extended_group fr
8
Pros:

C’est un bâtiment colonial d’une très grande beauté, qui donne le sentiment d’être dans une antique maison de famille. Petit bémol : le petit déjeuner, médiocre. En revanche, le personnel est très aimable - comme presque partout au Mexique.

2026-08-14 via Nuitee
M
Massimo extended_group it
10
2026-08-14 via Nuitee
G
Giulio extended_group it
8
2026-08-10 via Nuitee
K
Kirby family_with_children be
4
Absoluut geen aanrader
Pros:

Goede locatie

Cons:

We kregen een kamer zonder raam en daglicht, waardoor het een cel leek. De kamer was vochtig, het bed was vochtig, onze kleren stonken na een nacht daar.

2026-08-08 via Nuitee
F
frederike family_with_children nl
9
Pros:

The building is beautiful and the location is great. We had a nice stay there.

Cons:

We missed a fridge in the room and the pool is rather small.

2026-08-04 via Nuitee
V
Valentina solo_traveller fr
8
Pros:

Hotel très agréable et bien situé, personnel très aimable.

Cons:

Le petit-déjeuner avec des produits de qualité assez basique, surtout pour un hotel au Mexique.

2026-08-04 via Nuitee
B
Bothuyne solo_traveller fr
10
Pros:

Un hôtel simple et confortable au centre de la ville parfait pour un court séjour découverte de cette ville.

2026-08-02 via Nuitee
D
diaz solo_traveller mx
9
2026-07-25 via Nuitee
M
Michele solo_traveller it
9
Pros:

Meraviglioso hotel coloniale nel centro di Campeche dotato di una piscina appartata che offre un bel fresco nelle ore calde. Ottima colazione a scelta fra varie combinazioni. Staff molto gentile

2026-07-25 via Nuitee
S
Sandra couple mx
6
2026-07-25 via Nuitee
H
HG family_with_children nl
8
Alsof je even terug gaat in de tijd
Pros:

Authentiek
Het personeel
Gezellige uitstraling
Heel centraal gelegen

Cons:

Het bed - te klein voor 2 Nederlandse personen
Slecht kussen

2026-07-23 via Nuitee
L
ludovic solo_traveller fr
5
Pros:

L'emplacement

Cons:

Les personnel non souriant
Chambre vétuste et pas de rideaux aux fenêtres donc réveillé très tôt
Piscine sale
Bon petit déjeuner mais facturé alors que c'était marqué inclus

2026-07-21 via Nuitee
R
Ramón solo_traveller mx
8
Pros:

Ubicación

Cons:

Almohada dura, tele chica. Es ruidoso

2026-07-21 via Nuitee
E
Eduardo solo_traveller mx
10
Pros:

La ubicación insuperable al igual que la relación precio calidad, muy buen desayuno, muy limpio y cómodo

Cons:

Me toco habitación que la ventana da hacia la calle agradecería le pusieran unas cortinas para que no entre luz

2026-07-18 via Nuitee
S
Santorelli couple it
6
Una bellissima struttura che deve essere rinnovata e molto migliorare la attenzione al cliente
Pros:

La posizione , la struttura storica con il patio interno.

Cons:

La nostra camera dava sulla piscina tramite una porta finestra di legno che occorreva tenere chiusa.Ha poca luce, il bagno non è arieggiato e il piatto doccia trattiene la acqua. La colazione è modesta.

2026-07-18 via Nuitee
B
Barbara solo_traveller be
10
Pros:

Zeer goede ligging! Prachtige kamers qua sfeer. Leuk zwembad.

Cons:

De bedden zijn heel krap en niet goed voor mensen met een slechte rug.

2026-07-13 via Nuitee
M
María De La Luz solo_traveller mx
9
2026-07-12 via Nuitee
M
María De La Luz solo_traveller mx
9
Pros:

Ubicación

Cons:

Todo bien

2026-07-11 via Nuitee
H
HALGRAVES extended_group mx
9
Hotel típico en el centro de la ciudad, con excelente ubicación y atención de su personal
Pros:

Excelente ubicación.

Cons:

Nada

2026-07-07 via Nuitee
C
Christa solo_traveller gt
8
Hotel tranquilo con toque personal y atención personalizada
Pros:

El personal muy amable y atento. Lugar muy tranquilo (bueno para descansar). Buena relación precio - servicio y buen desayuno.

Cons:

Siendo un edificio histórico, con muchos elementos originales, valdrá la pena contar su historia, reparar y renovar algunos detalles y acabados en las habitaciones; poner más en valor los muebles de madera.

2026-07-06 via Nuitee