Castelmar Hotel

Hotels
8.4 (1524 reviews)
Calle 61 Numero 2 (between Calle 8 y 10) , Campeche , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
7.85
Several reviews noted issues with cleanliness, including old linens and a musty smell.
Service
9.25
Most reviews highlighted the friendly and accommodating staff.
Location
9.35
Location received positive remarks for being central and convenient.
Room Quality
7.85
Room quality mentioned issues such as old furnishings and some complaints about pillows.
Amenities
8.35
Amenities were generally appreciated, despite some complaints about wifi and basic offerings.
Value for Money
7.85
Several reviews stated the hotel is overpriced for the services provided.
Food and Beverage
7.85
Breakfast received mixed reviews, with mentions of poor quality.
Overall Experience
8.85
Overall experience was good, but some specific issues affected individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Historic Charm
Experience the allure of a colonial-style hotel dating back to 1800, nestled in Campeche's historic city centre. Admire the original tile floors, high ceilings, and cedar furniture in our air-conditioned rooms.

Convenient Location
Just a stone's throw away from the sea, Castelmar Hotel is surrounded by a plethora of shops, restaurants, and historic landmarks. Explore the UNESCO World Heritage Site of Campeche's old town at your doorstep.

Relaxation and Connectivity
Unwind by the outdoor swimming pool or soak up the sun on the sundeck. Stay connected with complimentary WiFi throughout the property. Book now to indulge in a blend of history and modern comfort at Castelmar Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1524 reviews
Cleanliness: 7.85
Service: 9.25
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.85
I
Ivano • solo_traveller • ch
5
Vorre domandare a Booking di fare più controlli
Pros:

La fontana al centro dell’hotel ed il colore giallo.

Cons:

Camera scura, mobili vecchi, bagno e doccia piccolissimi, colazione relativamente cara con poca scelta

2026-05-15 • via Nuitee
B
Bénédicte • couple • fr
8
2026-05-12 • via Nuitee
M
MARIA EUGENIA • extended_group • mx
9
EXCELENTE UBICACIÓN
Pros:

Me parecieron muy bonitas las habitaciones, se conserva el edificio antiguo en perfectas condiciones y diseño. La ubicación es perfecta!

Cons:

Podría mejorarse el servicio en los insumos, ya que la habitación se reservó para tres personas y no era suficiente el rollo de papel que se dejaba

2026-05-11 • via Nuitee
C
Ccborsato • solo_traveller • it
9
Pros:

La struttura antica è molto bella e accogliente , camera grande, arredo tradizionale tipico. Servizi perfetti

Cons:

Difficile dire. Tutto molto bene

2026-05-11 • via Nuitee
T
Tomás • couple • mx
6
2026-05-08 • via Nuitee
Z
Zósimo Federico • solo_traveller • mx
9
Pros:

Su estilo combinando lo antiguo con lo moderno

2026-05-06 • via Nuitee
Y
Yvan • family_with_children • ca
8
Simple et bien. J’aime que les chambres donne sur la cour intérieure. Lieu du petit déjeuners.
Pros:

L’hôtel est un hôtel de style hacienda. Le majorité des chambres donne sur la cour intérieur de l’hôtel. Le mobilier dans notre chambre est rustique/représente une certaine époque. Il y a une petite piscine. Il pourrait y avoir plus d’arbres autour de la piscine. Le petit déjeuner yaourt/cafe/fruits/pain grillés bien

2026-05-04 • via Nuitee
J
JUAN TOMAS • solo_traveller • es
6
Hotel con falta de arreglos
Pros:

La ubicacion

Cons:

El baño griferia ,y una mano de pintura no le vendria nada mal

2026-05-04 • via Nuitee
M
María De La Luz • solo_traveller • mx
10
Pros:

La ubicación para mis planes perfecto

Cons:

Todo me gusta de este hotel

2026-04-26 • via Nuitee
M
Maria • couple • ca
10
Pros:

Everything

2026-04-24 • via Nuitee
P
Piroschka • solo_traveller • de
8
2026-04-23 • via Nuitee
R
Regalado • couple • mx
6
CAMBIE DE HOTEL
Pros:

UBICACION

Cons:

NO SIRVIO EL AIRE ACONDICIONADO

2026-04-21 • via Nuitee
J
Joana • couple • gb
8
Excellent location with friendly staff
Pros:

The location is perfect: right in the heart of the historical centre and surprisingly quiet.

The staff were incredibly friendly and helpful.

The classic design and refined details of the building perfectly preserve its historic charm.

Cons:

The room itself needs some attention. Specifically, I would suggest replacing the mattress as it felt worn out and was noticeably loud when turning over. The room window had a gap and faced a hallway, compromising privacy. The bathroom could definitely use some upgrades to feel fresher. This property has so much charm, and these upgrades would truly elevate the guest experience.

Breakfast could be better: include more local fruit variety, fresh bread, and fresh-made juice would make a big difference.

Also, replacing plastic bottles with a sustainable water dispenser would be a great improvement.

Overall, it was a pleasant visit, and with a few small room refreshes, this would be a top-tier stay!

2026-04-20 • via Nuitee
C
Celine • couple • fr
10
Pros:

Très bien situé et la chambres au top

2026-04-19 • via Nuitee
D
danny • couple • be
9
Eenvoudig hotel met ruime kamer en vriendelijk personeel
Pros:

Hotel is wat verouderd maar zeer ruime propere kamers met goede bedden.
Continentaal ontbijt in hotel is eenvoudig maar ok voor de prijs.
Heel vriendelijk personeel, parking tegenover hotel.
Hotel op loopafstand van oude centrum van mooie Campeche.
Veel lekkere restaurantjes in centrum.

2026-04-18 • via Nuitee
A
Alexandre • solo_traveller • fr
7
2026-04-17 • via Nuitee
D
Donald • couple • us
8
Pros:

The location was fabulous. Our room was very nice.

Cons:

Staff not overly helpful, no wash cloths

2026-04-17 • via Nuitee
G
Gross • solo_traveller • us
9
Wonderful old Mexico feel with the comforts you love.
Pros:

The location in right where you would like it to be. One short block from the street that is shut down to traffic so you have fantastic choices for the experience for meal, bars and fun.

Cons:

Everything was very nice.

2026-04-13 • via Nuitee
T
Tariej • solo_traveller • be
9
2026-04-13 • via Nuitee
W
Wood • solo_traveller • ca
10
2026-04-11 • via Nuitee