Castelmar Hotel

Hotels
8.4 (1478 reviews)
Calle 61 Numero 2 (between Calle 8 y 10) , Campeche , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
7.85
Several reviews noted issues with cleanliness, including old linens and a musty smell.
Service
9.25
Most reviews highlighted the friendly and accommodating staff.
Location
9.35
Location received positive remarks for being central and convenient.
Room Quality
7.85
Room quality mentioned issues such as old furnishings and some complaints about pillows.
Amenities
8.35
Amenities were generally appreciated, despite some complaints about wifi and basic offerings.
Value for Money
7.85
Several reviews stated the hotel is overpriced for the services provided.
Food and Beverage
7.85
Breakfast received mixed reviews, with mentions of poor quality.
Overall Experience
8.85
Overall experience was good, but some specific issues affected individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Historic Charm
Experience the allure of a colonial-style hotel dating back to 1800, nestled in Campeche's historic city centre. Admire the original tile floors, high ceilings, and cedar furniture in our air-conditioned rooms.

Convenient Location
Just a stone's throw away from the sea, Castelmar Hotel is surrounded by a plethora of shops, restaurants, and historic landmarks. Explore the UNESCO World Heritage Site of Campeche's old town at your doorstep.

Relaxation and Connectivity
Unwind by the outdoor swimming pool or soak up the sun on the sundeck. Stay connected with complimentary WiFi throughout the property. Book now to indulge in a blend of history and modern comfort at Castelmar Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1478 reviews
Cleanliness: 7.85
Service: 9.25
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.85
G
Georgina • family_with_children • mx
10
Excelente opción por su ubicación y servicio!!!
Pros:

Todo me gusto, realmente tuvimos una estancia muy agradable. Es una excelente opción de alojamiento, cómodo, limpio y la ubicación a los atractivos turísticos es inmejorable. La atención es buena, todos muy atentos. Cuenta con una piscina bonita y servicio de desayuno a buen precio. Tiene un carácter muy tradicional, ya que es una construcción antigua con un buen mantenimiento. Muy cerca al malecón, a la estación del tren ligero, del centro histórico y los baluartes.

Cons:

Sugiero mayor variedad en el desayuno.

2026-03-24 • via Nuitee
M
Muriel • extended_group • fr
8
Hôtel très central
Pros:

Hôtel très bien situé à 2 pas du Zocalo, en plein centre ville

Cons:

Chambres en peu rudimentaires

2026-03-23 • via Nuitee
R
Robert • couple • ca
9
Pros:

Beautiful old style hotel right near the main square. Lovely large pool. Breakfast cost extra, but definitely good value and served in the garden courtyard.

Cons:

Nothing

2026-03-23 • via Nuitee
B
Birgit • couple • de
7
Okay für einen stadtnahen Aufenthalt ohne große Komfortansprüche
Pros:

Altes Kolonialhaus mit Charme in toller Lage zum historischen Zentrum. Parkplätze und kleiner Pool vorhanden.

Cons:

Zimmer sehr klein, relativ dunkel, Bett quietschte bei jeder Bewegung.

2026-03-23 • via Nuitee
B
Bonilla Rodriguez • couple • mx
9
Pros:

La ubicación, todo el personal muy atento, me gustó que sí cuenta con estacionamiento, aunque no aparezca dentro de los servicios

Cons:

La taza del baño no funcionaba muy bien, no había enchufes cerca del buró para poner a cargar el celular

2026-03-22 • via Nuitee
L
Léa L • extended_group • fr
6
Pros:

Hotel avec parking sécurisé à proximité.
Hotel en plein centre ville de Campeche, joli patio.
Personnel agréable.
Ventilateur efficace.
OK pour une nuit de transit dans le Yucatán.

Cons:

Chambre sans fenêtre, vieillotte, lits à ressorts, peu d'éclairage.
Le Wi-Fi fonctionnait très mal.
Salle de bain dans son jus.

2026-03-20 • via Nuitee
S
SAP UK LTD • couple • gb
9
Pros:

Beautiful Mexican style historical building perfect location !!!

2026-03-18 • via Nuitee
J
Juan Carlos • couple • mx
10
Pros:

Ubicacion

Cons:

Mucha escalera

2026-03-14 • via Nuitee
U
ute • couple • de
9
Pros:

Super nettes Personal, ganz tolle zentrale Lage, charmantes Hotel, Parkplatz am Haus

Cons:

In unserem Zimmer roch es schimmelig

2026-03-14 • via Nuitee
A
Alessia • couple • it
9
2026-03-13 • via Nuitee
L
László • couple • hu
5
Pros:

Megfelelő reggeli, szép épület, kedves személyzet. Elhelyezkedés kiváló!

Cons:

Zuhany, WC szűkös, a szoba sötét, dohos. Szellőzésük megoldatlan.

2026-03-12 • via Nuitee
A
Aaron • couple • gb
9
Stunning hotel
Pros:

Stunning hotel, very quiet and large room.

2026-03-10 • via Nuitee
M
Marielos De Ortiz • couple • sv
8
¡Lugar de murallas!
Pros:

Es un hotel antigüo, muy bien ubicado para el centro de la ciudad y el mar.
Personal muy atento, muy buena actitud de servicio y disponibilidad a resolver inconvenientes.

Cons:

No me dieron la habitación seleccionado. Las camas son muy duras y el baño estaba con los dispensadores arruinados.
Las toallas no se veían limpias.

2026-03-07 • via Nuitee
S
santiago • family_with_children • es
10
2026-03-05 • via Nuitee
G
gdrara • family_with_children • fr
7
2026-03-04 • via Nuitee
P
Peter • couple • us
9
Classic older hotel right in the historic center with friendly staff.
Pros:

Perfect central location, friendly and helpful.

Cons:

Nothing

2026-03-04 • via Nuitee
M
Miguel • couple • us
7
Yes
Pros:

Yes

Cons:

Yes

2026-03-03 • via Nuitee
S
Simon • couple • gb
8
Perfect location for exploring Campeche and Edzna
Pros:

This is an excellently positioned hotel for exploring the centre of Campeche and also the Mayan city of Edzna which is about a 40 minute drive away. All hotel staff - in all roles - were friendly, helpful and professional. The hotel itself is quite dated in design but is very clean and has a quaint and airy feel with an open courtyard where breakfast is served. There is a small pool which is perfect for cooling off after a day’s site-seeing. We were in room 105 which was perfectly located for the quiet which we had requested. Although it is next to the pool, this is closed for use by 9.00pm and as most guests appeared to be on tours, during our 3 night stay there was no one using the pool after about 6.00pm. Whilst our room was slightly on the small side, the shower was excellent, although the bed was a double which we found cramped and the bed linen was quite scratchy. The pillow was tiny - a small square which was inadequate. However, overall we enjoyed our stay at the Castelmar Hotel.

Cons:

The bed was too small and the pillows and bed linen need to be improved.

2026-03-01 • via Nuitee
P
PAUL • family_with_children • fr
8
2026-03-01 • via Nuitee
H
Hdez. D. • couple • mx
9
Pros:

El trato del personal, muy amables

Cons:

El clima hacia algo de ruido

2026-02-26 • via Nuitee