Castelmar Hotel

Hotels
8.4 (1478 reviews)
Calle 61 Numero 2 (between Calle 8 y 10) , Campeche , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
7.85
Several reviews noted issues with cleanliness, including old linens and a musty smell.
Service
9.25
Most reviews highlighted the friendly and accommodating staff.
Location
9.35
Location received positive remarks for being central and convenient.
Room Quality
7.85
Room quality mentioned issues such as old furnishings and some complaints about pillows.
Amenities
8.35
Amenities were generally appreciated, despite some complaints about wifi and basic offerings.
Value for Money
7.85
Several reviews stated the hotel is overpriced for the services provided.
Food and Beverage
7.85
Breakfast received mixed reviews, with mentions of poor quality.
Overall Experience
8.85
Overall experience was good, but some specific issues affected individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Historic Charm
Experience the allure of a colonial-style hotel dating back to 1800, nestled in Campeche's historic city centre. Admire the original tile floors, high ceilings, and cedar furniture in our air-conditioned rooms.

Convenient Location
Just a stone's throw away from the sea, Castelmar Hotel is surrounded by a plethora of shops, restaurants, and historic landmarks. Explore the UNESCO World Heritage Site of Campeche's old town at your doorstep.

Relaxation and Connectivity
Unwind by the outdoor swimming pool or soak up the sun on the sundeck. Stay connected with complimentary WiFi throughout the property. Book now to indulge in a blend of history and modern comfort at Castelmar Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1478 reviews
Cleanliness: 7.85
Service: 9.25
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.85
J
Juan Carlos • couple • mx
10
Pros:

Ubicacion

Cons:

Mucha escalera

2026-03-14 • via Nuitee
U
ute • couple • de
9
Pros:

Super nettes Personal, ganz tolle zentrale Lage, charmantes Hotel, Parkplatz am Haus

Cons:

In unserem Zimmer roch es schimmelig

2026-03-14 • via Nuitee
A
Alessia • couple • it
9
2026-03-13 • via Nuitee
L
László • couple • hu
5
Pros:

Megfelelő reggeli, szép épület, kedves személyzet. Elhelyezkedés kiváló!

Cons:

Zuhany, WC szűkös, a szoba sötét, dohos. Szellőzésük megoldatlan.

2026-03-12 • via Nuitee
A
Aaron • couple • gb
9
Stunning hotel
Pros:

Stunning hotel, very quiet and large room.

2026-03-10 • via Nuitee
M
Marielos De Ortiz • couple • sv
8
¡Lugar de murallas!
Pros:

Es un hotel antigüo, muy bien ubicado para el centro de la ciudad y el mar.
Personal muy atento, muy buena actitud de servicio y disponibilidad a resolver inconvenientes.

Cons:

No me dieron la habitación seleccionado. Las camas son muy duras y el baño estaba con los dispensadores arruinados.
Las toallas no se veían limpias.

2026-03-07 • via Nuitee
S
santiago • family_with_children • es
10
2026-03-05 • via Nuitee
G
gdrara • family_with_children • fr
7
2026-03-04 • via Nuitee
P
Peter • couple • us
9
Classic older hotel right in the historic center with friendly staff.
Pros:

Perfect central location, friendly and helpful.

Cons:

Nothing

2026-03-04 • via Nuitee
M
Miguel • couple • us
7
Yes
Pros:

Yes

Cons:

Yes

2026-03-03 • via Nuitee
S
Simon • couple • gb
8
Perfect location for exploring Campeche and Edzna
Pros:

This is an excellently positioned hotel for exploring the centre of Campeche and also the Mayan city of Edzna which is about a 40 minute drive away. All hotel staff - in all roles - were friendly, helpful and professional. The hotel itself is quite dated in design but is very clean and has a quaint and airy feel with an open courtyard where breakfast is served. There is a small pool which is perfect for cooling off after a day’s site-seeing. We were in room 105 which was perfectly located for the quiet which we had requested. Although it is next to the pool, this is closed for use by 9.00pm and as most guests appeared to be on tours, during our 3 night stay there was no one using the pool after about 6.00pm. Whilst our room was slightly on the small side, the shower was excellent, although the bed was a double which we found cramped and the bed linen was quite scratchy. The pillow was tiny - a small square which was inadequate. However, overall we enjoyed our stay at the Castelmar Hotel.

Cons:

The bed was too small and the pillows and bed linen need to be improved.

2026-03-01 • via Nuitee
P
PAUL • family_with_children • fr
8
2026-03-01 • via Nuitee
H
Hdez. D. • couple • mx
9
Pros:

El trato del personal, muy amables

Cons:

El clima hacia algo de ruido

2026-02-26 • via Nuitee
B
Benson • couple • us
9
2026-02-23 • via Nuitee
N
Nicolas • couple • fr
9
Dans la cité des corsaires
Pros:

Hôtel idéalement situé dans la vieille ville.
Charmant avec un personnel gentil et discret.
Le parking gratuit et sécurisé à côté est un plus.
Bon rapport qualité prix

Cons:

Un peu de bruit en début de nuit qui s’estompe rapidement

2026-02-22 • via Nuitee
I
Ingrid • couple • de
8
Top Lage und schönes Ambiente
Pros:

Super Lage, alles fußläufig zu erreichen.
Tolles Ambiente.
Hoteleigener Parkplatz gegenüber.

Cons:

Wir hatten leider ein Zimmer zur Straße und der Verkehrslärm war doch sehr störend.

2026-02-14 • via Nuitee
M
Mark • solo_traveller • us
9
2026-02-14 • via Nuitee
H
Hannie W • couple • nl
10
Aanrader
Pros:

Een mooi koloniaal hotel met heel vriendelijk personeel. Ze spreken een beetje engels maar proberen echt zich verstaanbaar te maken. Dit is een hotel waar je koffers nog gedragen worden en je kamer gewezen wordt.
Standaardkamer is goed. Er zijn diverse ontbijtopties en een parkeerplaats aan de overkant van de straat (op basis van beschikbaarheid)
Zwembad aanwezig. Locatie in het centrum
Echt een aanrader.

Cons:

Vooraf bericht gehad dat op aankomstdag geluidsoverlast zou zijn ivm carnaval.
Wij hebben gevraagd of dit alle dagen was, maar zou slechts 1 dag zijn. Dit bleek niet te kloppen.
2 dagen. Maar het is ze vergeven.

2026-02-11 • via Nuitee
R
REGIS • couple • fr
7
2026-02-09 • via Nuitee
T
Thomas • couple • de
9
Sehr gute Unterkunft
Pros:

Sehr schöne Unterkunft in perfekter Lage. Allles fußläufig erreichbar. Nettes Personal. Altes Kolonialgebäude in gutem Zustand. Gerne wieder.

2026-02-08 • via Nuitee