Castelmar Hotel

Hotels
8.4 (1583 reviews)
Calle 61 Numero 2 (between Calle 8 y 10) , Campeche , MX
+52 981 811 1204

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
7.85
Several reviews noted issues with cleanliness, including old linens and a musty smell.
Service
9.25
Most reviews highlighted the friendly and accommodating staff.
Location
9.35
Location received positive remarks for being central and convenient.
Room Quality
7.85
Room quality mentioned issues such as old furnishings and some complaints about pillows.
Amenities
8.35
Amenities were generally appreciated, despite some complaints about wifi and basic offerings.
Value for Money
7.85
Several reviews stated the hotel is overpriced for the services provided.
Food and Beverage
7.85
Breakfast received mixed reviews, with mentions of poor quality.
Overall Experience
8.85
Overall experience was good, but some specific issues affected individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Historic Charm
Experience the allure of a colonial-style hotel dating back to 1800, nestled in Campeche's historic city centre. Admire the original tile floors, high ceilings, and cedar furniture in our air-conditioned rooms.

Convenient Location
Just a stone's throw away from the sea, Castelmar Hotel is surrounded by a plethora of shops, restaurants, and historic landmarks. Explore the UNESCO World Heritage Site of Campeche's old town at your doorstep.

Relaxation and Connectivity
Unwind by the outdoor swimming pool or soak up the sun on the sundeck. Stay connected with complimentary WiFi throughout the property. Book now to indulge in a blend of history and modern comfort at Castelmar Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPE

Location

Guest Reviews

8.4
Based on 1583 reviews
Cleanliness: 7.85
Service: 9.25
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.85
M
Martha Alejandra • couple • mx
9
Pros:

La ubicación y limpieza

2026-10-24 • via Nuitee
J
Jean-Roch • extended_group • fr
4
Impossible de dormir, chambre sur trottoir, pas d’eau chaude, etc etc
Pros:

Bon emplacement

Cons:

La promesse « Suite junior » : balcon, vue mer etc etc.

Malgré nos doutes immédiats sur le niveau de bruit, le gérant nous a assuré que nous n’entendrions pas beaucoup les voitures.
En fait, la chambre, sans lumière du jour, n’est séparée de la rue que par une porte en bois et la rue est pavée : bruits de route et de moteurs jusqu’à 23h30 et de nouveau à partir de 5h45 et suffisamment souvent en pleine nuit pour ne pas vous laisser dormir !
Pendant toute la nuit également : 1 bip bien audible par seconde de ce qui est sensé chauffer l’eau, en panne.
Dans la nuit, quelqu’un a réussi à ouvrir une des deux serrures depuis la rue, angoissant.
La douche : le pommeau n’arrose pas plus loin que le long du mur et douche obligatoirement à l’eau froide.

Pour finir, le matin, découverte d’une crotte au milieu de la chambre, fraîche de 2cm de long.

2026-10-23 • via Nuitee
J
Jorge • couple • mx
10
Hotel con excelente ubicación
Pros:

Ubicación y atención del personal

Cons:

El jugo del desayuno artificial

2026-10-20 • via Nuitee
D
Diana Berenice • solo_traveller • mx
9
Pros:

La ubicación y la amabilidad de los empleados .la alberca es excelente

Cons:

La cama era algo pequeña

2026-10-16 • via Nuitee
D
Daniel García • solo_traveller • mx
10
Sin duda visitar Campeche si o si
Pros:

La calidez en la atención siempre todo bien con la hospitalidad de Campeche

2026-10-14 • via Nuitee
F
Flor • solo_traveller • mx
9
Hotel céntrico y colonial
Pros:

Baño recién remodelado, cerca del evento al que asistí, tiene estacionamiento,

Cons:

Mas iluminación en la habitación

2026-10-09 • via Nuitee
J
Javier • solo_traveller • mx
8
Pros:

La alberca muy refrescante y adecuada

Cons:

La habitación no tenía manera de ver hacia afuera, oscura y nada renovada

2026-10-08 • via Nuitee
G
GERARDO • extended_group • mx
9
2026-10-08 • via Nuitee
Y
yeni viridiana • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Entraba un poco la claridad

2026-10-07 • via Nuitee
A
Aldecua aldecua • solo_traveller • mx
8
2026-10-07 • via Nuitee
M
Maria luisa • solo_traveller • mx
6
Ofrecimiento engañoso
Pros:

La ubicación, ya que esta en Centro histórico y cerca del malecon, el trato dell personal amable.

Cons:

Ofrecen traslado al aeropuerto, pero es con costo y eso no lo aclaran en los servicios que ofrece el hotel, lo sentimos mis amigas y yo como un gancho y una mentira, si ofrecen un servicio aclaren de que forma es,cualquier otro hotel ofrecería lo mismo, no engañen con sus publicaciones.

2026-09-18 • via Nuitee
K
Karla • solo_traveller • mx
10
Excelente lugar. Su ubicación es perfecta
Pros:

Su ubicación y su linpieza.

Cons:

Todo es perfecro salvo que debería haber más atención para ofrecer al turismo opciones de restaurantes.

2026-09-17 • via Nuitee
S
Sandra • solo_traveller • mx
6
Pros:

Es un hotel muy antiguo y con un mantenimiento deficiente lo único bueno es la ubicación

2026-09-14 • via Nuitee
M
Martínez • solo_traveller • mx
10
2026-09-11 • via Nuitee
V
Vianny • solo_traveller • us
10
Pros:

The location is perfect

Cons:

There's no refrigerator

2026-09-03 • via Nuitee
A
Adan Bobadilla • solo_traveller • mx
6
Pros:

La ubicacion

Cons:

Las instalaciones no son las mejores

2026-09-02 • via Nuitee
M
mirko • solo_traveller • it
10
Consigliato
Pros:

Tutto perfetto! Posizione ottima e parcheggio proprio di fronte all'ingresso. Lo staff è stato molto gentile per ogni nostra richiesta! Ottima piscina per una rinfrescata

Cons:

Nulla

2026-09-02 • via Nuitee
M
Manon • couple • fr
4
Hôtel simple au centre de la ville
Pros:

L’hôtel est bien positionné au centre de la ville avec un parking ombragé à proximité

Cons:

Confort au minimum avec pas mal de moustiques

2026-08-29 • via Nuitee
M
Marco • couple • it
7
Comodo se si vuole stare in centro, pulizia della camera decisamente da migliorare
Pros:

Ottima posizione, all'interno delle mura del centro storico. Piscina accettabile e atmosfera molto autentica. Molto gentile anche tutto lo staff

Cons:

Pessima pulizia della camera

2026-08-28 • via Nuitee
A
Alessandra • solo_traveller • it
8
Pros:

Ottima posizione, lo staff gentile co ha Perm do fare colazione in tempo perl a partenza

Cons:

Non c'erano phon disponibili

2026-08-27 • via Nuitee