Hilton Garden Inn Fort Collins

Hotels
•
Hilton Garden Inn
8.5 (417 reviews)
2821 East Harmony Road , Fort Collins , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
High breakfast prices
Cleaning inconsistencies

Categories

Cleanliness
7.58
Some guests reported issues with cleanliness, particularly in regard to room stocking.
Service
9.55
Most guests praised the staff's helpfulness and friendliness.
Location
9.59
The hotel is conveniently located near restaurants and shops.
Room Quality
8.54
Rooms were described as spacious and comfortable, with clean bathrooms.
Amenities
8.07
Amenities like breakfast fell short for some guests, with others expressing disappointment over fees.
Value for Money
8.53
Mixed reviews on value, with some hidden fees impacting opinions.
Food and Beverage
7.08
Breakfast options were perceived as limited and overpriced.
Overall Experience
9.05
General sentiment was positive, with multiple guests expressing their intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:22

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay with an indoor pool and rooms equipped with free WiFi, coffee makers, flat-screen TVs, refrigerators, and microwaves.

Fitness and Services: Stay active at the modern gym and take advantage of laundry facilities. Treat yourself to a delicious meal at the Great American Grill.

Prime Location: Just 3.1 km from Interstate 25 and close to Colorado State University, our Hilton Garden Inn on East Harmony Road offers easy access to nearby attractions.

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Fort Collins. Book your stay now!

Important information:

Renovated in 2023, we welcome you to re-discover our propertyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Wed, Jan 7, 2026 until Thu, Jan 7, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 417 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 9.05
D
Dawn • couple • us
9
2026-05-23 • via Nuitee
M
Mark • solo_traveller • us
9
Greatest place I have stayed.
Pros:

It was very nice,we loved everything about it.

Cons:

I did think we had free breakfast but we didn't, but no big deal,we still enjoyed our stay.

2026-05-22 • via Nuitee
J
James • solo_traveller • us
9
Pros:

Clean and comfortable rooms. Friendly staff and good breakfast.

2026-05-21 • via Nuitee
L
Laird • couple • us
7
2026-05-15 • via Nuitee
C
Cindy • couple • us
8
2026-05-13 • via Nuitee
J
James • couple • us
10
2026-05-11 • via Nuitee
J
Jennifer • couple • au
8
2026-05-10 • via Nuitee
L
Leigh Ann • solo_traveller • us
10
2026-05-10 • via Nuitee
J
Johnston • solo_traveller • us
1
Exhausting
Pros:

Staff

Cons:

We were woke up at 3:20am to fire alarms going off and fire department keeping is outside until facility was searched. The alarms went off due to a faulty fire alarm system they they were already aware of and admitted they neglected to fix. We were charged normal pricing but literally could not sleep in our rooms until about 5:00am

2026-05-05 • via Nuitee
A
anderson • couple • us
10
Great
Pros:

Quiet facility

Cons:

No complaints about anything

2026-05-03 • via Nuitee
R
Ruben • couple • us
10
2026-04-30 • via Nuitee
L
LAWRENCE • solo_traveller • us
8
Quite nice EXCEPT FOR EXORBITANT PET FEE
Pros:

comfortable room, good location, decent price EXCEPT FOR EXORBITANT PET FEE

Cons:

The pet fee is ridiculous: my dog is about 15lb so $5/ lb for an overnight stay. Also, the pet fees are NOT advertised nor were they "visible" to me when I booked the room. So -- an unpleasant surprise, and an additional (roughly) 50% increase to my room cost

2026-04-29 • via Nuitee
H
Hollar • couple • us
9
Overall very pleasant stay. Will book again
Pros:

Room was clean and comfortable. Bed was very comfortable

Cons:

Bathroom was small and crowded even for two people.

2026-04-28 • via Nuitee
M
MrumaR • solo_traveller • tz
10
Pros:

Staff were lovely and supportive

2026-04-28 • via Nuitee
J
Joseph • couple • us
10
We'll definitely be back! This could easily become our "go to" hotel, all because of two employees.
Pros:

The staff was exellent. We noaticed a problem that would have impacted negatively on our stay, reported it to the desk, and had immediate, corrective attention paid to it. The two employeeds on duty the afternoon/evening we arrived were absolutely exceptional in the attention they gave our issue.

2026-04-20 • via Nuitee
T
T2186RFchrisl • Business
2
very disappointing experience - unprofessional and discouraging
Pros:

We had a very disappointing experience at this property, primarily due to an interaction with a front desk employee, Scarlett. Upon arrival, our digital key did not work—an issue we’ve encountered here before. After parking and unloading our belongings, we had to repack and drive to the main entrance to get a physical key, which was frustrating after a long trip.

We were traveling with a service animal, which was properly declared on our reservation. At check-in, we were asked about the dog’s status and clearly explained that it is a service animal. We even offered to provide documentation, though none was requested at the time.

At checkout, we discovered a $75 pet fee had been added to our bill. We contacted the hotel to resolve the issue and asked to speak with a manager, but our calls were not returned. Despite again offering to provide documentation, the hotel refused to remove the charge and insisted on keeping the fee.

As a frequent business traveler and Diamond member, this level of service was very disappointing. The lack of responsiveness and unwillingness to address a legitimate concern felt unprofessional and discouraging. Unfortunately, we will not return and cannot recommend this hotel based on this experience.

2026-04-03 • via Tripadvisor
M
melhY5513IB • Family
2
Falsely accused of smoking cigarettes
Pros:

Was accused of smoking in my room & charged an extra $250. NO proof but this random picture of a cigarette in a coffee lid! I don't smoke!! And the manager was a total dick!

2026-03-11 • via Tripadvisor
C
Craig • extended_group • us
10
Pros:

Nice, clean rooms and facility at a good price.

Cons:

Nothing

2026-03-10 • via Nuitee
K
Kirt • couple • us
10
Pros:

Very clean

Cons:

The people above us. Stomping around.

2026-03-05 • via Nuitee
C
Covieo • solo_traveller • us
6
Pros:

Staff was kind and helpful

Cons:

Two different staff members informed me I had a $20 daily credit for food/beverages, yet come to find out at check-out I did not with my Hilton status. I ran up almost $100 of food at the property thinking it was covered and it was NOT! I would have gone out and eaten other places. I respectfully requested a refund as I was misinformed not by one staff member, BUT TWO, and was told no. The rest of the stay was good, but this left a bad taste in my mouth.

2026-03-03 • via Nuitee