Hampton Inn & Suites Westford-Chelmsford

Hotels
•
Hampton Inn
8 (427 reviews)
9 Nixon Road , Westford , US
+1 978-392-1555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Good staff service
Clean areas
Cons:
Breakfast quality poor
Need for renovation

Categories

Cleanliness
7.83
Several reviews noted cleanliness positively, but issues with dirty towels left in the room were mentioned, affecting overall perception.
Service
9.3
The staff received consistent praise for being helpful and friendly, especially one mention of great service from a specific staff member.
Location
8.84
Conveniently located near Boston, with good access to transportation, enhancing the positive sentiment towards location.
Room Quality
7.29
Some comments indicated that while the room was decent, it needed renovations, affecting overall room quality perception.
Amenities
7.32
Breakfast options were frequently criticized, leading to a lower score in this category due to lack of variety and quality.
Value for Money
8.28
General sentiment suggests it is reasonable for the price, despite some complaints about the breakfast and aging facilities.
Food and Beverage
6.83
Majority of reviews highlighted disappointment in breakfast quality and limited choices, leading to a lower score.
Overall Experience
8.3
Despite several criticisms, positive comments about service and location balanced the overall experience positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:04

Property Description

Convenient Location and Modern Amenities
Located just off motorway I-495, the Hampton Inn and Suites Westford-Chelmsford offers a prime spot near leisure areas. The hotel boasts comfortable guestrooms and a modern fitness center for guests to unwind after a day of exploring.

Complimentary Shuttle Service and Nearby Attractions
Guests can take advantage of the complimentary shuttle service to and from Tampa International Airport, International Plaza, Bay Street, and Westshore Plaza. Additionally, the hotel is minutes away from Nashoba Valley Ski Area and Kimball Farms, providing guests with plenty of entertainment options.

Free Hot Breakfast and Indoor Pool
Start your day right with a free hot breakfast before heading out to explore the surrounding area. After a day of adventures, guests can relax and rejuvenate with a refreshing swim in the indoor pool.

Book your stay at the Hampton Inn and Suites Westford-Chelmsford for a convenient and comfortable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Location

Property Accessibility

Total Disability Score: 44.29
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 427 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
K
Kathryn • couple • us
4
2026-10-25 • via Nuitee
E
Edward • couple • gb
9
Pros:

Nice and clean

2026-10-18 • via Nuitee
P
Piotr • couple • pl
10
2026-10-13 • via Nuitee
C
cindy • couple • us
10
beautiful
Pros:

huge room and super clean and comfortable

Cons:

it was great

2026-10-12 • via Nuitee
P
Patricia • couple • us
8
2026-10-09 • via Nuitee
V
Velimir Loncar • extended_group • us
10
2026-10-07 • via Nuitee
J
Jeffrey • family_with_children • us
8
Very clean and felt taken care of. My kids loved the stay and had fun and well relaxed. Looking forward to stay here aga
Pros:

Breakfast felt very fresh and high in quality.

Cons:

The pool. The room itself was cold and the water was cold as well. Wish it was a lot warmer to combat the cold from outside.

2026-10-07 • via Nuitee
M
Mike • couple • us
9
2026-09-19 • via Nuitee
M
Maureen • family_with_children • us
9
2026-09-07 • via Nuitee
K
Kathleen • extended_group • us
5
The staff was very nice.
Pros:

It was located close to where we were going for a family bbq

Cons:

There is no outdoor seating except for a few chairs near the pool. The breakfast leaves a lot to be desired.

2026-09-01 • via Nuitee
O
Oibek • family_with_children • us
10
Pros:

We arrived late, however, the lovely lady at the front desk was very accommodating regarding our specific requests that is a true testament to the staff's professionalism and the hotel's hospitality, In all other respects the hotel met the Hampton standards

Cons:

No complaints

2026-08-28 • via Nuitee
J
James • couple • gb
10
Excellent value
Pros:

Good price

2026-08-25 • via Nuitee
D
Daan • solo_traveller • nl
7
Pros:

Grote kamer
Locatie in groene omgeving

Cons:

Hotel maakt een beetje verouderde indruk
Ongeïnteresseerd personeel

2026-08-14 • via Nuitee
M
Muldoon • couple • us
7
2026-08-09 • via Nuitee
C
Carol • couple • us
10
Great, comfortable hotel!
Pros:

The hotel is a bit removed— set back from the major thoroughfare— and it has an outdoor pool and a decent gym with a few machines and weights. The hotel is clean, and the finishes make the hotel a comfortable place to relax and enjoy the breakfast. The room was HUGE, and the beds were comfortable. And— of course- the lobby coffee at the ready, and the waffles are the BEST!

Cons:

The only complaint I have is that the chafing dishes on the breakfast buffet weren’t high enough; the hot food was definitely not hot. (In my experience this is a pretty common issue when hotels serve breakfast, so I don’t consider it an anomaly). Make yourself a waffle! Hot and delicious!

2026-08-08 • via Nuitee
R
Ronald • couple • us
9
2026-08-07 • via Nuitee
K
Kathleen • solo_traveller • us
9
2026-08-03 • via Nuitee
A
Anibal • couple • us
10
2026-07-25 • via Nuitee
C
cindy • couple • us
7
Pleasant
Pros:

It served all my needs

2026-07-21 • via Nuitee
J
John • solo_traveller • us
10
2026-07-21 • via Nuitee