Hampton Inn & Suites Westford-Chelmsford

Hotels
•
Hampton Inn
8 (425 reviews)
9 Nixon Road , Westford , us
+1 978-392-1555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Good staff service
Clean areas
Cons:
Breakfast quality poor
Need for renovation

Categories

Cleanliness
7.83
Several reviews noted cleanliness positively, but issues with dirty towels left in the room were mentioned, affecting overall perception.
Service
9.3
The staff received consistent praise for being helpful and friendly, especially one mention of great service from a specific staff member.
Location
8.84
Conveniently located near Boston, with good access to transportation, enhancing the positive sentiment towards location.
Room Quality
7.29
Some comments indicated that while the room was decent, it needed renovations, affecting overall room quality perception.
Amenities
7.32
Breakfast options were frequently criticized, leading to a lower score in this category due to lack of variety and quality.
Value for Money
8.28
General sentiment suggests it is reasonable for the price, despite some complaints about the breakfast and aging facilities.
Food and Beverage
6.83
Majority of reviews highlighted disappointment in breakfast quality and limited choices, leading to a lower score.
Overall Experience
8.3
Despite several criticisms, positive comments about service and location balanced the overall experience positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:04

Property Description

Convenient Location and Modern Amenities
Located just off motorway I-495, the Hampton Inn and Suites Westford-Chelmsford offers a prime spot near leisure areas. The hotel boasts comfortable guestrooms and a modern fitness center for guests to unwind after a day of exploring.

Complimentary Shuttle Service and Nearby Attractions
Guests can take advantage of the complimentary shuttle service to and from Tampa International Airport, International Plaza, Bay Street, and Westshore Plaza. Additionally, the hotel is minutes away from Nashoba Valley Ski Area and Kimball Farms, providing guests with plenty of entertainment options.

Free Hot Breakfast and Indoor Pool
Start your day right with a free hot breakfast before heading out to explore the surrounding area. After a day of adventures, guests can relax and rejuvenate with a refreshing swim in the indoor pool.

Book your stay at the Hampton Inn and Suites Westford-Chelmsford for a convenient and comfortable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Location

Property Accessibility

Total Disability Score: 44.29
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 425 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
D
Daan • solo_traveller • nl
7
Pros:

Grote kamer
Locatie in groene omgeving

Cons:

Hotel maakt een beetje verouderde indruk
Ongeïnteresseerd personeel

2026-08-14 • via Nuitee
M
Muldoon • couple • us
7
2026-08-09 • via Nuitee
C
Carol • couple • us
10
Great, comfortable hotel!
Pros:

The hotel is a bit removed— set back from the major thoroughfare— and it has an outdoor pool and a decent gym with a few machines and weights. The hotel is clean, and the finishes make the hotel a comfortable place to relax and enjoy the breakfast. The room was HUGE, and the beds were comfortable. And— of course- the lobby coffee at the ready, and the waffles are the BEST!

Cons:

The only complaint I have is that the chafing dishes on the breakfast buffet weren’t high enough; the hot food was definitely not hot. (In my experience this is a pretty common issue when hotels serve breakfast, so I don’t consider it an anomaly). Make yourself a waffle! Hot and delicious!

2026-08-08 • via Nuitee
R
Ronald • couple • us
9
2026-08-07 • via Nuitee
K
Kathleen • solo_traveller • us
9
2026-08-03 • via Nuitee
A
Anibal • couple • us
10
2026-07-25 • via Nuitee
C
cindy • couple • us
7
Pleasant
Pros:

It served all my needs

2026-07-21 • via Nuitee
J
John • solo_traveller • us
10
2026-07-21 • via Nuitee
R
Robert • couple • us
10
2026-07-11 • via Nuitee
J
Jim • couple • us
10
Super!!!
Pros:

Convenient

Cons:

N/A

2026-07-07 • via Nuitee
D
Debra • couple • us
8
2026-07-06 • via Nuitee
P
Pat • solo_traveller • us
10
2026-07-06 • via Nuitee
C
cindy • family_with_children • us
7
Pleasant, full breakfast was a plus
Pros:

Fine it was rated correctly 8.1

Cons:

I thought we were getting queen beds but they were more like full size… I spoke to the front desk and was told the beds are considered queen… I have a queen size bed so I know the difference

2026-07-05 • via Nuitee
N
Nicolas • family_with_children • fr
8
Étape agréable
Pros:

Petit déjeuner très bon, personnel agréable. Chambre spacieuse

2026-06-28 • via Nuitee
L
luciano • family_with_children • it
6
2026-06-28 • via Nuitee
T
Travis • couple • us
8
2026-06-22 • via Nuitee
S
Susan • solo_traveller • us
10
Good.
Pros:

Clean, comfortable, breakfast. Nice staff.

Cons:

Pillows are not versatile. Only soft ones!
Loud traffic. Loud AC.

2026-06-19 • via Nuitee
J
Joyce • solo_traveller • us
10
2026-06-17 • via Nuitee
A
A5434EKmichellem • Family
10
TOP NOTCH STAFF!!!!!!!! 🫶🏼
Pros:

The staff is the BEST my family and I have ever had the pleasure of meeting! Dina, Chaz, Parker, Doug and Maria (and of course everyone else working there) have always made my family feel welcomed with open arms! Always friendly and accommodating! I will ALWAYS come back just because of how special the staff there makes you feel. Plus the pool, breakfast and laundry are all wonderful to have when you like! Thank you to you all so much for everything!! : )

2026-06-15 • via Tripadvisor
J
Jessica • family_with_children • ca
10
2026-06-04 • via Nuitee