Hampton Inn & Suites Minneapolis St. Paul Airport - Mall of America

Hotels
Hampton Inn
8.4 (1110 reviews)
2860 Metro Drive , Bloomington , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Pool quality
No meat items in breakfast
Parking issues

Categories

Cleanliness
8.06
Most reviews mentioned cleanliness positively, but some noted the facility is a little dated.
Service
8.83
Guests appreciated the friendly and helpful staff.
Location
8.77
Location was highlighted as convenient for airport access.
Room Quality
8.52
Rooms described as comfortable and spacious.
Amenities
8.35
Amenities like the breakfast and shuttle were praised, but the pool was average.
Value for Money
8.01
Some concerns over facilities vs. price, but generally viewed positively.
Food and Beverage
8.26
Breakfast quality noted as good, but some guests wished for more options.
Overall Experience
8.43
Most reviews express satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:20

Property Description

Convenient Location
Located near Minneapolis/St. Paul International Airport and the Mall of America, the hotel offers easy access to key attractions and transportation.

Modern Amenities
Enjoy complimentary hot breakfast, high-speed internet, and a 24-hour convenience store. Stay active at the fitness center and indoor pool.

Nearby Attractions
Explore the Minnesota Zoo, downtown Minneapolis, and more with the hotel's free shuttle service.

Book your stay at the Hampton Inn and Suites Minneapolis St. Paul Airport-Mall of America for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1110 reviews
Cleanliness: 8.06
Service: 8.83
Location: 8.77
Room Quality: 8.52
Amenities: 8.35
Value for Money: 8.01
Food and Beverage: 8.26
Overall Experience: 8.43
S
Stina family_with_children us
10
2026-06-27 via Nuitee
F
Favier solo_traveller us
8
Pros:

The hot breakfast and staff was exceptional

2026-06-26 via Nuitee
V
Victoria solo_traveller us
10
2026-06-25 via Nuitee
M
Mark couple us
10
2026-06-24 via Nuitee
G
gerel family_with_children us
7
2026-06-23 via Nuitee
B
Brittany family_with_children us
10
2026-06-19 via Nuitee
R
Rochelle extended_group us
8
Pros:

The room size and the breakfast.

Cons:

When I checked in they were attempting to charge me more than my booked stay and also charge me parking. Thankfully I had my confirmation with the price and the complementary parking info. Also they don’t service rooms but every other day if you are there longer than one night. They also charge a $50/night hold, which is not informed anywhere until in person. The night before check we asked about a late check out. They advised we could do 12 or 1pm. We opted for 1pm. The next day we ended up checking out at 11:39am with the front desk. But I was charged a 46.75 late departure fee. When I called to ask about it they said it’s for any departure past 12pm. Which 1. Was not informed over the phone when requesting the late check out and 2. I advised we checked out at 11:39am and the rep asked if I checked out with front desk. Thankfully I had my print out which had the time stamp. One of the beds in the room had a broken box spring and the pullout was dented badly.

2026-06-18 via Nuitee
J
Jeremy couple us
9
2026-06-16 via Nuitee
G
Gail couple us
2
We would like a return on our money for the third night we paid for but did not stay due to the above situation
Pros:

Good location

Cons:

Very noisy and lots of door slamming. Halls smelled like pot. Pillows and bed uncomfortable. No place to hang your clothes. Police officers in 2 cars showed up our second night in our hall. Not sure what was going on but I did not like it. A man my husband met outside the front door said tomorrow night things were going to go down and there would be many more cops
We did not stay there our third night due to this

2026-06-14 via Nuitee
D
David couple us
9
Quick, clean, and comfortable
Pros:

Location

Cons:

NA

2026-06-13 via Nuitee
O
Olivier solo_traveller fr
7
Cons:

Enlever la climatisation

2026-06-12 via Nuitee
D
Debra solo_traveller us
9
Pros:

Comfortable, clean, nice shower

Cons:

The pool is small.

2026-06-08 via Nuitee
J
Jolae couple us
8
2026-06-08 via Nuitee
D
daniela solo_traveller it
9
Good place close to the airport and the mall
Pros:

Spacious and clean. I was surprised at how silent it was. When we got out we realize it is right in direction of the aircraft’s runway, and aircraft’s were noisy, but from inside you couldn’t really tell!

Cons:

I wrote every day for a month to ask if there was a shuttle. They never answered. When we arrived I called but I didn’t understand the instructions from the phone, so we took a taxi. It was late night, after midnight. On the next day we saw there is a website where you can book the shuttle. It would have been nice to know!

2026-06-05 via Nuitee
C
chifawn family_with_children us
9
Relaxing and fun
Pros:

Breakfast is included, which is a big plus the pool was pretty clean. The workout gym is small, but it need to do did what needed to be done

2026-06-03 via Nuitee
M
Moira family_with_children us
7
Pros:

Location was great.

Cons:

Never informed verbally or in writing that the room would not be cleaned during our stay.

2026-06-02 via Nuitee
D
Dylan solo_traveller us
8
Had everything I needed
Pros:

Convenient to airport, had a tub, microwave and frig, able to get 2 double beds, had a fitness center, bananas available at breakfast

Cons:

Nothing I disliked

2026-05-27 via Nuitee
J
Jodi couple us
10
Cons:

Lovely Hilton with the views of the mountains in the back!

2026-05-27 via Nuitee
S
Sugrue couple gb
8
2026-05-26 via Nuitee
A
Aleksandr couple us
3
2026-05-25 via Nuitee