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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Minimarket on site
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Wheelchair accessible
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Indoor pool
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Airport shuttle (free)
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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First aid kit available
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Face masks for guests available
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Convenient Location
Located near Minneapolis/St. Paul International Airport and the Mall of America, the hotel offers easy access to key attractions and transportation.
Modern Amenities
Enjoy complimentary hot breakfast, high-speed internet, and a 24-hour convenience store. Stay active at the fitness center and indoor pool.
Nearby Attractions
Explore the Minnesota Zoo, downtown Minneapolis, and more with the hotel's free shuttle service.
Book your stay at the Hampton Inn and Suites Minneapolis St. Paul Airport-Mall of America for a comfortable and convenient experience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
I did not like the fact that my family and I had to wait for an hour to receive a shuttle back to the hotel. There was unclear/misleading instructions on how to get transportation back from the Mall.
Location
Dirty and dated, other then the bathroom in my room
Location good. Close to airport so expect aircraft noise. Pet friendly. Good shuttle.
Location
Dirty, run down other then the bathroom. Dirty, stained seats in lobby, eating areas. Dirty elevator floor. Dirty, stained hall carpets.
Clean & easy access to the airport
The front desk on 7/7 was so nasty when I told her my complaint about the wake up call. I don’t think that’s the proper way to handle the situation.
We had an early flight so we did not get to eat breakfast, but it would have been nice to have some fruit or breakfast bars available. Our room was lovely. It was a nice big king room with lots of space.
The only thing that I saw that needed improvement in the room was the bathroom floor tile. There was cracked tiles that were wobbly when you stepped on them.
Our suite was a lot larger than expected, for the price we paid. This was very much appreciated, as we had a rambunctious 4 year old with us.
The carpet in our room had two sticky spots. To avoid stepping on them, we put the two tiny trash cans on them, and had to walk around them.
The bathroom had a broken tile on the floor, near the center of the room. The sharp edges had been covered with clear silicone to prevent an injury, as the sharp edges were not level to the rest of the floor. Hopefully this was a short-term, temporary fix…
As this was a suite, it would have been nice to have a roll of paper towels or a few eating utensils, given the large amount of cabinet / countertop space and large sink in the kitchenette.
(Big E)the shuttle driver was Very nice! It was good to Have a shuttle to drop off and pick up
No gas stations or close corner store!
The bed, sheets and pillows were fabulous. The curtain shade was wonderful. Clean and lovely. Breakfast ver nice and all kinds of choices
Tv didn't work. Staff came and got it started but then it stopped.
Breakfast was great. We enjoyed the food and the location.
Although it said free parking in several places on the website, we were told there was a new policy started June 9 and charged us $15 each for 2 cars to park overnight. Several of the tiles on the bathroom floor were loose, just laying in place. The bathroom light fixture was broken, a hole in the glass globe. The sleeper sofa was bent and terribly uncomfortable.
The hot breakfast and staff was exceptional
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