Hampton Inn & Suites Minneapolis St. Paul Airport - Mall of America

Hotels
Hampton Inn
8.4 (1142 reviews)
2860 Metro Drive , Bloomington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Pool quality
No meat items in breakfast
Parking issues

Categories

Cleanliness
8.06
Most reviews mentioned cleanliness positively, but some noted the facility is a little dated.
Service
8.83
Guests appreciated the friendly and helpful staff.
Location
8.77
Location was highlighted as convenient for airport access.
Room Quality
8.52
Rooms described as comfortable and spacious.
Amenities
8.35
Amenities like the breakfast and shuttle were praised, but the pool was average.
Value for Money
8.01
Some concerns over facilities vs. price, but generally viewed positively.
Food and Beverage
8.26
Breakfast quality noted as good, but some guests wished for more options.
Overall Experience
8.43
Most reviews express satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:20

Property Description

Convenient Location
Located near Minneapolis/St. Paul International Airport and the Mall of America, the hotel offers easy access to key attractions and transportation.

Modern Amenities
Enjoy complimentary hot breakfast, high-speed internet, and a 24-hour convenience store. Stay active at the fitness center and indoor pool.

Nearby Attractions
Explore the Minnesota Zoo, downtown Minneapolis, and more with the hotel's free shuttle service.

Book your stay at the Hampton Inn and Suites Minneapolis St. Paul Airport-Mall of America for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Location

Guest Reviews

8.4
Based on 1142 reviews
Cleanliness: 8.06
Service: 8.83
Location: 8.77
Room Quality: 8.52
Amenities: 8.35
Value for Money: 8.01
Food and Beverage: 8.26
Overall Experience: 8.43
D
Dollie solo_traveller us
9
2026-08-26 via Nuitee
J
Jacqui solo_traveller gb
8
2026-08-22 via Nuitee
J
Jie solo_traveller cn
8
value for the money
Pros:

love the location and the cleanness, free shuttle to airport

Cons:

too few food delivery options. I don't drive, so this is important to me.

2026-08-18 via Nuitee
T
Trish family_with_children us
10
Excellent hotel!
Pros:

Clean, friendly.

Cons:

N/A

2026-08-17 via Nuitee
J
Jennifer family_with_children ca
8
2026-08-14 via Nuitee
E
erica solo_traveller us
9
Overall good stay
Pros:

Great location. Staff was very nice and helpful.

Cons:

Beds were slightly hard and there was no hot tub like the photos show.

2026-08-13 via Nuitee
S
Sultan couple us
10
2026-08-11 via Nuitee
C
Camryn couple us
7
I enjoyed my stay and had a good experience.
Pros:

The cleanliness and the staff was pleasant to work with.

Cons:

Breakfast was subpar but some days were better.

2026-08-11 via Nuitee
C
Camryn couple us
8
2026-08-11 via Nuitee
D
Dollie solo_traveller us
10
Pros:

Love the breakfast buffet

Cons:

The parking for the money they charge you shouldn't have to pay extra for parking just because they over booked they parking lot and have to park in their garage and still have to pay.

2026-08-10 via Nuitee
K
Kathryn couple us
3
Pros:

Breakfast, Shuttle

Cons:

Upon awakening I had multiple 13 bites on my right hand and arm. I did report this incident to the front desk. Fortunately my 91 year old mother was in the other bed and does not have any bites.

2026-08-09 via Nuitee
P
Peter family_with_children us
5
It was ok just wasn’t up to par with other Hamptons I’ve stayed at
Pros:

Location

Cons:

Little run down. Carpet bubbling up in hall way

2026-08-08 via Nuitee
P
Paulson solo_traveller us
10
Pros:

Great location and breakfast

2026-07-25 via Nuitee
S
Shane family_with_children us
9
2026-07-24 via Nuitee
P
Pizza family_with_children us
7
while our stay was short its was clean and comfortable
Pros:

the breakfast potatoes were really good!

2026-07-23 via Nuitee
M
MYRLE couple us
2
Nice room, lousy service, no sleep.
Pros:

Shuttle service. coffee nook. Day shift personnel were very good.

Cons:

The night shift lady was rude and failed to respond to our issue. People in the room next to us were very noisy. They continued this until 2:30 am. I complained at 11:30, again at 12:30 then the last time at 2:00 am. The last time the desk women told me she couldn't' here anything. The room next to us was slamming doors and yelling. We were near the pool but closes at 11. If it was coming from the pool after 11 then that was unexceptable.We had a 5:20 shuttle so we only got about 2 hours of sleep.

2026-07-21 via Nuitee
M
Mohamed solo_traveller us
10
2026-07-13 via Nuitee
M
miller solo_traveller us
10
2026-07-13 via Nuitee
J
Jamie family_with_children us
8
2026-07-12 via Nuitee
S
Simmons family_with_children us
5
Cons:

I did not like the fact that my family and I had to wait for an hour to receive a shuttle back to the hotel. There was unclear/misleading instructions on how to get transportation back from the Mall.

2026-07-12 via Nuitee