Park Plaza County Hall London

Hotels
•
Park Plaza Hotels & Resorts
9 (14081 reviews)
1 Addington Street , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Inconsistency in service
Room assignment problems

Categories

Cleanliness
6.89
Reported issues with cleanliness and maintenance in the bathroom.
Service
9.36
Mixed sentiments about the customer service with some negative experiences, but also mentions of helpful staff.
Location
9.9
Great location as noted in multiple reviews.
Room Quality
8.85
Rooms were generally nice but some guests reported poor experiences with room assignments.
Amenities
9.38
Amenities like breakfast and the hotel's bar were positively mentioned.
Value for Money
8.84
Some comments on price but generally seen as acceptable.
Food and Beverage
8.89
Food service was mentioned positively, but no detailed opinions on food quality.
Overall Experience
9.86
Positive overall experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:58

Property Description

Modern Family-Friendly Hotel on London's South Bank

Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.

Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.

Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.

Ready to experience the best of London? Book your stay at Park Plaza County Hall London now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation.

Please inform the property in advance if you plan to bring a dog. A surcharge of GBP 25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Property Video

Guest Reviews

9
Based on 14081 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
J
Janet • extended_group • ie
8
2026-02-28 • via Nuitee
H
Helene • family_with_children • fr
9
Très bon séjour ! Je recommande
Pros:

Hôtel très bien placé pour visiter Londres. Proximité de plusieurs lignes de métro. Possibilité de marcher également ( 20 minutes jusqu’à covent garden par exemple). Le lit est très confortable. Petite attention pour les enfants à l’arrivée. Et aucun bruit dans la chambre ! C’est notre troisième séjour dans un Park plaza ( un différent à chaque fois) et je recommande vivement

Cons:

La température de la chambre à l’arrivée. Mais tout a été réglé très rapidement !

2026-02-28 • via Nuitee
V
Vahid • solo_traveller • ae
10
Pros:

Everything is great

2026-02-28 • via Nuitee
M
Morena • family_with_children • it
10
2026-02-28 • via Nuitee
E
Emmanuel • couple • ch
8
Pros:

Très bon emplacement, proche de plusieurs endroits touristiques.
Chambre avec vue sur le London Eye, on voyait également Big Ben, très belle vue.
Bon petit déjeuner, très complet.

2026-02-28 • via Nuitee
R
Russell • couple • gb
10
2026-02-27 • via Nuitee
F
Filippa • family_with_children • se
9
Pros:

Betalade för utsikt och fick en mycket bra utsikt mot skyskraporna och tågstationen. Bra läge och jättebra familjerum. Fanns micro, porslin och plats i kylen. Frukosten var bra och barnen åt gratis.

Cons:

Man fick ibland vänta länge på hissarna.

2026-02-27 • via Nuitee
M
Maria • family_with_children • gr
10
2026-02-27 • via Nuitee
C
Catherine • couple • ie
8
The location was great for us
Pros:

The staff at the hotel were excelent. Very helpful and friendly. Breakfast was very good quality.

Cons:

We had dinner in the bar. It was ok but not very hot when it came to the table

2026-02-27 • via Nuitee
S
Sherlyn • family_with_children • sg
2
2026-02-27 • via Nuitee
G
gary • couple • gb
8
2026-02-26 • via Nuitee
N
Nuala • couple • gb
8
2026-02-26 • via Nuitee
J
Jorgelina • family_with_children • ar
10
Tenía un buen gimnasio, zona de spa, baño turco, sauna. El desayuno increíble, variedad de panes, de masa madre súper va
Pros:

Excelente ubicación, amenities, desayuno espectacular

Cons:

Nada, todo excelente

2026-02-26 • via Nuitee
A
Alicia • couple • gb
10
Outstanding as always wouldn’t stay anywhere else
Pros:

They really made an effort for my partner 30th birthday with the room

Cons:

NA

2026-02-26 • via Nuitee
L
Louise • couple • gb
9
2026-02-26 • via Nuitee
J
Jack • couple • gb
10
Perfect wouldn’t change a thing
Pros:

Good location, professional and helpful staff with excellent service, room was extremely clean and modern

Cons:

The plumbing for rhe shower caused the shower water to occasionally overfill the shower tray

2026-02-26 • via Nuitee
K
Keith • couple • gb
10
Excellent hotel in every way.
Pros:

Staff all superb. Friendly, cheerful and helpful. Food in bar excellent and reasonably priced. Service friendly and efficient. Room very clean. Excellent location.

Cons:

Couldn't work out the aircon control.

2026-02-26 • via Nuitee
A
Andrei • family_with_children • ro
10
Pros:

location and staff

Cons:

i liked everything

2026-02-26 • via Nuitee
R
Rayanne • couple • br
10
Pros:

Hotel com localização perfeita!!! Vc sai e já vê a London Eye. É pertinho do metrô, chegamos do aeroporto e andamos uns 5 minutos a pé. Quarto com um tamanho ótimo, café da manhã muito bom também. Amamos e gostaria de voltar

2026-02-26 • via Nuitee
J
Joanna • family_with_children • gb
5
Functional - just somewhere to stay after a concert for a reasonable price.
Pros:

We opted against breakfast as it was so expensive.

Cons:

Breakfast cost was very high. No natural light in room.

2026-02-26 • via Nuitee