Park Plaza County Hall London

Hotels
•
Park Plaza Hotels & Resorts
9 (15706 reviews)
1 Addington Street , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Inconsistency in service
Room assignment problems

Categories

Cleanliness
6.89
Reported issues with cleanliness and maintenance in the bathroom.
Service
9.36
Mixed sentiments about the customer service with some negative experiences, but also mentions of helpful staff.
Location
9.9
Great location as noted in multiple reviews.
Room Quality
8.85
Rooms were generally nice but some guests reported poor experiences with room assignments.
Amenities
9.38
Amenities like breakfast and the hotel's bar were positively mentioned.
Value for Money
8.84
Some comments on price but generally seen as acceptable.
Food and Beverage
8.89
Food service was mentioned positively, but no detailed opinions on food quality.
Overall Experience
9.86
Positive overall experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:58

Property Description

Modern Family-Friendly Hotel on London's South Bank

Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.

Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.

Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.

Ready to experience the best of London? Book your stay at Park Plaza County Hall London now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation.

Please inform the property in advance if you plan to bring a dog. A surcharge of GBP 25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Property Video

Guest Reviews

9
Based on 15706 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
P
Peter • couple • gb
9
Excellent. Superb staff.
Pros:

You feel the staff are there to look after you. The rooms are spotlessly clean and very comfortable.

2026-07-11 • via Nuitee
G
Gustavo Silveira • couple • br
8
2026-07-11 • via Nuitee
B
Benita • solo_traveller • ch
9
2026-07-11 • via Nuitee
P
Philippe • extended_group • be
7
ok
Pros:

ligging

Cons:

onvriendelijke bar - zien geen werk
bad/douche slecht onderhouden

2026-07-11 • via Nuitee
V
VOLKAN • family_with_children • tr
10
2026-07-11 • via Nuitee
D
DEMET • family_with_children • tr
10
2026-07-11 • via Nuitee
B
Benita • family_with_children • ch
9
2026-07-11 • via Nuitee
L
Ludovic • couple • fr
10
2026-07-11 • via Nuitee
P
Pawlak • family_with_children • gb
3
Never again
Pros:

It would be great 30 years ago but not now

Cons:

To expensive for this poor stay

2026-07-11 • via Nuitee
S
Sevda • extended_group • tr
7
2026-07-11 • via Nuitee
S
Samer • family_with_children • ae
5
Pros:

Location

Cons:

Not good cleaning

2026-07-11 • via Nuitee
D
Darren • couple • za
6
Pros:

Average

2026-07-11 • via Nuitee
J
James • couple • gb
10
2026-07-11 • via Nuitee
B
Beverley • solo_traveller • gb
10
Greatful for a room upgrade and air conditioning in a heatwave
Pros:

This hotel is modern and the room was comfortable.

Cons:

It was all good

2026-07-11 • via Nuitee
M
Mübeccel • couple • cy
9
Harika. Kasim icin tekrar rezervasyon yaptik
Pros:

Konumu harika. Oda genis ve gorsellerdekiyle ayni

Cons:

Banyonun tadilata ihtiyaci var. Demirler biraz pasliydi. Ama temizdi

2026-07-11 • via Nuitee
B
Blanca • couple • es
8
2026-07-11 • via Nuitee
L
Liz • extended_group • au
9
I would Definatley come back as location was exceptional and rooms were everything we wanted
Pros:

Location was perfect . Nice size rooms with everything that is needed.

Cons:

Aircon wasn’t working and reported it 3 times before someone looked at it and then said they couldn’t repair it prior to us leaving the much left the room very hot.

2026-07-11 • via Nuitee
J
Janet • couple • gb
9
2026-07-11 • via Nuitee
M
Mazen • solo_traveller • sa
5
2026-07-10 • via Nuitee
M
Mazen • family_with_children • sa
5
Not advices
Pros:

Nothing

Cons:

Broken shower

2026-07-10 • via Nuitee