Park Plaza County Hall London

Hotels
•
Park Plaza Hotels & Resorts
9 (14081 reviews)
1 Addington Street , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Inconsistency in service
Room assignment problems

Categories

Cleanliness
6.89
Reported issues with cleanliness and maintenance in the bathroom.
Service
9.36
Mixed sentiments about the customer service with some negative experiences, but also mentions of helpful staff.
Location
9.9
Great location as noted in multiple reviews.
Room Quality
8.85
Rooms were generally nice but some guests reported poor experiences with room assignments.
Amenities
9.38
Amenities like breakfast and the hotel's bar were positively mentioned.
Value for Money
8.84
Some comments on price but generally seen as acceptable.
Food and Beverage
8.89
Food service was mentioned positively, but no detailed opinions on food quality.
Overall Experience
9.86
Positive overall experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:58

Property Description

Modern Family-Friendly Hotel on London's South Bank

Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.

Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.

Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.

Ready to experience the best of London? Book your stay at Park Plaza County Hall London now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation.

Please inform the property in advance if you plan to bring a dog. A surcharge of GBP 25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Property Video

Guest Reviews

9
Based on 14081 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
O
Oscar Jesus • family_with_children • es
10
100% recomendable
Pros:

Sorprendente en el centro de Londres. Super bien ubicado, buffet desayuno amplio, habitaciones amplias y limpias. Personal muy amable. Repetire seguro

Cons:

Las instalaciones para el desayuno no son grandes y hay cola en hora punta pero el personal lo gestiona muy bien

2026-04-04 • via Nuitee
G
Glenna • family_with_children • ca
9
Pros:

It was a great location

Cons:

The elevator access was limited and there were no solutions to get downstairs. Long breakfast line.

2026-04-04 • via Nuitee
M
marine • family_with_children • fr
9
Pros:

L'emplacement de l'hôtel
Le petit déjeuner très varié
Les activités proposées aux enfants durant la période de Pâques

2026-04-04 • via Nuitee
G
Gurdeep • family_with_children • gb
8
2026-04-04 • via Nuitee
V
Vera • family_with_children • pt
10
Pros:

Localização perfeita! Pequeno almoço excelente

Cons:

Nada

2026-04-04 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-04-04 • via Nuitee
M
Mario • family_with_children • at
8
Pros:

Die Lage war top und auch das Frühstück war 1a.

Cons:

Der Frühstücks Bereich war manchmal sehr überfüllt.
Der Herr an der Rezeption war beim einchecken nicht gerade sehr freundlich und leicht genervt

2026-04-04 • via Nuitee
A
ANA MARIA • family_with_children • es
9
2026-04-04 • via Nuitee
P
Pedro • family_with_children • pt
9
2026-04-03 • via Nuitee
D
Delmir • family_with_children • es
10
Genial
Pros:

Cèntric, amb mini cuina ideal per famílies.
Personal molt amable.

2026-04-03 • via Nuitee
L
Laura • family_with_children • gb
9
Pros:

The room was a well set up for families

Cons:

Slightly dated, and the lifts in the morning were busy

2026-04-03 • via Nuitee
A
Alda • family_with_children • al
10
2026-04-03 • via Nuitee
J
Jose • family_with_children • es
10
Pros:

La localización y la habitación amplia xa 4

Cons:

El personal en la entrada no acabaron de ayudarme con la aplicación q se supone q podías hacer el checkin automático

2026-04-03 • via Nuitee
N
Noelia • family_with_children • es
9
Familiar
Pros:

La ubicación es perfecta y la cocina muy bien equipada. Actividades para niños, muy pensado para familias.

Cons:

Todo bien

2026-04-03 • via Nuitee
V
Virginia • couple • au
9
Great value for money- location and comfortable room
Pros:

Location and room was very comfortable including the bed, it was quiet and clean!

2026-04-03 • via Nuitee
C
Carolina • couple • pt
10
Localização incrível, excelente qualidade
Pros:

Localização perfeita, muito perto do London Eye, Big Ben. Fácil acesso a pé e de transportes.
Pequeno almoço muito variado, de boa qualidade.
O quarto estava limpo, bem organizado (o chuveiro avariou a meio da estadia, mas no próprio dia arranjaram)

Cons:

Dentro do quarto, não conseguíamos apanhar rede no telemóvel, pelo que não podíamos utilizar dados móveis nem fazer chamadas/enviar mensagens, apenas dava para usar o wifi aberto do hotel.

2026-04-03 • via Nuitee
M
Melissa • family_with_children • gb
10
2026-04-03 • via Nuitee
D
Dawood • family_with_children • pk
10
Pros:

Room and the balcony!

2026-04-03 • via Nuitee
L
Liliia • couple • it
9
Все було чудово 🤩
Pros:

Все було на вищому рівні, персонал бездоганний, особливо дякуємо Павлу з України за допомогу.

Cons:

Черги на сніданок 🍳

2026-04-03 • via Nuitee
H
Hayley • couple • gb
7
Great location staff very friendly and room was very clean.
Pros:

Location is perfect

Cons:

Air conditioning wasn’t working and the room was really hot and TV didn’t work.

2026-04-03 • via Nuitee