Park Plaza County Hall London

Hotels
•
Park Plaza Hotels & Resorts
9 (15279 reviews)
1 Addington Street , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Inconsistency in service
Room assignment problems

Categories

Cleanliness
6.89
Reported issues with cleanliness and maintenance in the bathroom.
Service
9.36
Mixed sentiments about the customer service with some negative experiences, but also mentions of helpful staff.
Location
9.9
Great location as noted in multiple reviews.
Room Quality
8.85
Rooms were generally nice but some guests reported poor experiences with room assignments.
Amenities
9.38
Amenities like breakfast and the hotel's bar were positively mentioned.
Value for Money
8.84
Some comments on price but generally seen as acceptable.
Food and Beverage
8.89
Food service was mentioned positively, but no detailed opinions on food quality.
Overall Experience
9.86
Positive overall experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:58

Property Description

Modern Family-Friendly Hotel on London's South Bank

Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.

Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.

Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.

Ready to experience the best of London? Book your stay at Park Plaza County Hall London now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation.

Please inform the property in advance if you plan to bring a dog. A surcharge of GBP 25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Property Video

Guest Reviews

9
Based on 15279 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
K
Khaldoon • family_with_children • se
8
2026-05-30 • via Nuitee
I
Ilker Nihat • family_with_children • tr
10
2026-05-30 • via Nuitee
T
Tom • family_with_children • gb
10
2026-05-30 • via Nuitee
S
Shivani • solo_traveller • gb
7
Pros:

Close to Southbank, walkable to the event. Lovely vies of London Eye and Parliament (but paid a premium for that).

Cons:

There were some loud banging noises early in the morning. Breakfast could be better

2026-05-30 • via Nuitee
D
Denis Dovidovich • solo_traveller • us
9
2026-05-30 • via Nuitee
S
Stefan • solo_traveller • de
6
Pros:

Lage perfekt
Personal sehr freundlich

Cons:

Frühstück qualitativ mäßig - sehr lauter und ungemütlicher Frühstückssaal.
Schranktüren teilweise defekt, kein Mülleimer, Bodenfliesen im Bad locker.
Seife, Duschgel etc. wurde über 5 Tage nicht aufgefüllt und war vor Abreise gänzlich leer.
Zimmerservice kam teilweise erst spät nachmittags.

2026-05-30 • via Nuitee
P
Philipp • family_with_children • at
8
Aufenthalt ist grundsätzlich zu empfehlen, aber besser wo anders essen gehen!
Pros:

Die Lage war top! Frühstück super!

Cons:

Die Badewannenanlage war dieser Kategorie nicht angemessen. Das Essen im Restaurant stand nicht im Preis/Leistungs Verhältnis!

2026-05-30 • via Nuitee
C
Carly • family_with_children • gb
9
2026-05-30 • via Nuitee
P
Penchan • extended_group • ch
8
2026-05-30 • via Nuitee
K
Kerry • family_with_children • gb
8
2026-05-30 • via Nuitee
R
Ruben • extended_group • no
8
2026-05-30 • via Nuitee
V
Viktoria • family_with_children • sk
8
2026-05-30 • via Nuitee
S
Sahar • family_with_children • tr
8
2026-05-30 • via Nuitee
A
Ana-Maria • family_with_children • ro
10
2026-05-30 • via Nuitee
S
Selin • solo_traveller • de
8
Alles Top
Pros:

Die Lage war super. Zu Fuß und Metro alles sehr leicht erreichbar. Auch Heathrow Flughafen.
Frühstück sehr reichhaltig- für alle was dabei. Es gab auch individuelle Omletts. Wir waren mit 2 Kindern unterwegs- super Kinderfreundliches Hotel.

Cons:

Zu bemängeln hatten wir nichts.

2026-05-29 • via Nuitee
O
Ozge • family_with_children • tr
8
Pros:

Otelin konumu harika. Big Ben ve London Eye’ a 6-7 dakika yürüme mesafesinde. Waterloo tren istasyonuna çok yakın. Çevresinde bir çok market ve restoran bulunuyor

Cons:

Oda camları açılmıyordu. Bu nedenle odalar havasız kalıyor. Çocuklar için açılıp yatak olan kanepe çok rahatsızdı.

2026-05-29 • via Nuitee
O
Olivera • solo_traveller • ch
8
Pros:

Das Hotel ist sehr zentral gelegen. Das Personal ist sehr freundlich und schnell reagierend sowie sehr kinderfreundlich.

Cons:

Abfluss im Waschbecken im Bad war leider verstopft.

2026-05-29 • via Nuitee
C
Cansu • family_with_children • tr
9
Pros:

Konum muhteşem, odamızın manzarası harikaydı. Big ben, london eye ve bir çok yere yürüyerek rahatça ulaştık.

2026-05-29 • via Nuitee
W
Wegener • solo_traveller • us
8
Great location. Could offer more food options on the room service.
Pros:

Perfect location. The check in guy was grumpy.

2026-05-29 • via Nuitee
C
CENGIZ • family_with_children • tr
9
2026-05-29 • via Nuitee