Empire Riverside Hotel

Hotels
8.6 (4670 reviews)
Bernhard-Nocht-Str. 97 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room temperature issues
High prices for certain amenities

Categories

Cleanliness
8.35
The hotel was described as very clean, but some reviews hint at minor issues like dusty items.
Service
9.05
The staff was consistently noted for being friendly and helpful throughout the stay.
Location
9.05
The hotel is well-located with great views and easy access to attractions.
Room Quality
8.05
Some rooms are described as outdated and with issues like temperature control.
Amenities
8.55
Amenities are appreciated, particularly the rooftop bar and wellness facilities.
Value for Money
8.45
Some guests feel the prices are high for services provided, particularly regarding room quality.
Food and Beverage
8.55
The breakfast was rated highly but could have more variety.
Overall Experience
8.75
Overall, guests reported a very positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic City Views and Luxurious Amenities

Experience breathtaking city views and luxurious amenities at Empire Riverside Hotel. With free Wi-Fi, a 200m² fitness and spa area, and rooms featuring floor-to-ceiling windows, your stay will be nothing short of extraordinary.

Riverstyle Fitness and Spa Area

Indulge in relaxation at the Riverstyle Fitness and Spa area, offering a Finnish sauna, Kneipp-therapy pool, and a tranquil relaxation area. Stay active at the well-equipped gym and rejuvenate your senses in this serene oasis.

Fine Dining and Top-floor Bar

Savor delectable German and international cuisine at the elegant Waterkant restaurant. Unwind with a drink at Bar 20up on the top floor, boasting stunning views, or enjoy a cozy evening by the fireplace at David’s bar.

Experience luxury and comfort at Empire Riverside Hotel - Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4670 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.75
C
Christopher • extended_group • de
10
2026-04-11 • via Nuitee
T
Tobias • couple • se
9
2026-04-11 • via Nuitee
M
Mika • couple • se
8
2026-04-11 • via Nuitee
R
Ramona • family_with_children • de
7
Pros:

Der Ausblick super das ganze Ambiente wen mann ins Hotel rein kommt ,die Bar super .

Cons:

Für 1 Nacht war es zu teuer190 2 Personen ,weil Frühstück war nicht im Preis drin ,mußte extra bezahlt werden schade, und das 28euro pro Person ,und eine Nacht autoabstellen , auch noch zusatzkosten ,

2026-04-10 • via Nuitee
B
Bianca • couple • de
8
Würde ich wieder buchen.
Pros:

Lage

Cons:

Keine Kaffeemaschine

2026-04-10 • via Nuitee
S
Susann • family_with_children • ch
8
2026-04-10 • via Nuitee
M
mark • couple • nl
7
2026-04-10 • via Nuitee
H
Heiner • couple • de
7
2026-04-10 • via Nuitee
M
Marc • couple • de
8
2026-04-09 • via Nuitee
M
Maik • solo_traveller • de
9
2026-04-09 • via Nuitee
G
Gregory • couple • us
9
Weekend stop to see the beauty of Hamburg
Pros:

Nicely located in Hamburg

Cons:

All good. Would Venice to have a cafe. Also, a bit weird that I could not get a seat upstairs at the bar when I was staying there. Weird. Not a good feeling.

2026-04-08 • via Nuitee
M
Maik • couple • de
8
2026-04-08 • via Nuitee
L
Lukas • couple • de
6
2026-04-08 • via Nuitee
J
Jacques • extended_group • be
9
Top Lage.. Top Aussicht...
Pros:

Top Lage... :-)

Cons:

Der Aufenthalt im Frühstücksraum fanden wir etwas zu hektisch... und zu laut

2026-04-07 • via Nuitee
T
Thomas • family_with_children • de
9
Tolles Hotel in sehr zentraler Lage!
Pros:

Super freundliches Personal, tolles Ambiente und leckeres Frühstück!

Cons:

Das Duschgel wurde leider nicht automatisch aufgefüllt. Wir mussten hier zweimal nachfragen. Das extrem tolle Frühstück war ein bisschen zu teuer!

2026-04-07 • via Nuitee
C
Christina • couple • de
9
Gerne wieder.
Pros:

Es ist ein modernes Hotel, in guter Lage und mit Comfort. Das Frühstück war sehr gut und reichhaltig! Die Zimmer haben einen tollen Ausblick auf den Hamburger Hafen! Und die Roof Top Bar ist sensationell

Cons:

Das Parkhaus ist sehr teuer. In der Roof Top Bar gibt es leider nur drei reservierte Tische für Hotelgäste, bei de Größe des Hotels etwas wenig.

2026-04-07 • via Nuitee
A
Andy • couple • de
8
2026-04-07 • via Nuitee
S
Stefanie • family_with_children • de
8
2026-04-06 • via Nuitee
M
Mathias • couple • de
8
2026-04-06 • via Nuitee
C
Carolin • family_with_children • at
9
Wunderschöner Kurzurlaub mit top Service und super aufmerksamen Personal
Pros:

Super liebes und aufmerksames Personal. Zimmer war bei Anreise noch nicht fertig. Konnten aber unsere Koffer sicher einstellen.

Haben jeweils eine Nacht vor und nach unserer Kreuzfahrt hier verbracht und haben sich alle Extrawünsche für unser Baby fürs zweite Mal automatisch notiert. Es gab sogar ein Kuscheltier und ein Badeset für sie.

Zimmer war richtig schön und stilvoll. Viele Ablage- und Stauraumflächen im Zimmer bzw Spielmöglichkeiten fürs Kind ;-). Sitzecke auch super komfortabel.

Kommen gerne wieder. Danke euch!

2026-04-06 • via Nuitee