Empire Riverside Hotel

Hotels
8.6 (4535 reviews)
Bernhard-Nocht-Str. 97 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room temperature issues
High prices for certain amenities

Categories

Cleanliness
8.35
The hotel was described as very clean, but some reviews hint at minor issues like dusty items.
Service
9.05
The staff was consistently noted for being friendly and helpful throughout the stay.
Location
9.05
The hotel is well-located with great views and easy access to attractions.
Room Quality
8.05
Some rooms are described as outdated and with issues like temperature control.
Amenities
8.55
Amenities are appreciated, particularly the rooftop bar and wellness facilities.
Value for Money
8.45
Some guests feel the prices are high for services provided, particularly regarding room quality.
Food and Beverage
8.55
The breakfast was rated highly but could have more variety.
Overall Experience
8.75
Overall, guests reported a very positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic City Views and Luxurious Amenities

Experience breathtaking city views and luxurious amenities at Empire Riverside Hotel. With free Wi-Fi, a 200m² fitness and spa area, and rooms featuring floor-to-ceiling windows, your stay will be nothing short of extraordinary.

Riverstyle Fitness and Spa Area

Indulge in relaxation at the Riverstyle Fitness and Spa area, offering a Finnish sauna, Kneipp-therapy pool, and a tranquil relaxation area. Stay active at the well-equipped gym and rejuvenate your senses in this serene oasis.

Fine Dining and Top-floor Bar

Savor delectable German and international cuisine at the elegant Waterkant restaurant. Unwind with a drink at Bar 20up on the top floor, boasting stunning views, or enjoy a cozy evening by the fireplace at David’s bar.

Experience luxury and comfort at Empire Riverside Hotel - Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4535 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.75
T
Tim • couple • de
8
Tolles Hotel in aller bester Lage. Wir kommen wieder!!!
Pros:

Der Wahnsinns-Ausblick

Cons:

Es gab nichts negatives zu berichten!!!

2026-02-14 • via Nuitee
A
Andrzej • couple • pl
10
2026-02-13 • via Nuitee
P
Philipp • couple • de
7
2026-02-13 • via Nuitee
M
Mariangela • couple • de
7
Rundum Wohlgefühl
Pros:

Die Lage, Sauberkeit, Parkmöglichkeiten, Empfang , Freundlichkeit

Cons:

Das man auf dem Zimmer kein Kaffe zubereiten konnte

2026-02-12 • via Nuitee
C
Christoph • solo_traveller • ch
10
Werde es wieder buchen ☝️
Pros:

Die Hotelbar 🤗

Cons:

Wellness nicht standesgemäss 💁

2026-02-12 • via Nuitee
H
Heike • couple • de
8
2026-02-11 • via Nuitee
M
Monika • couple • de
9
Pros:

Der Ausblick, Roofbar, Frühstück

Cons:

Raumtemperatur zu kalt/ Bedienung der Klimaanlage

2026-02-11 • via Nuitee
T
Tanja • couple • de
9
2026-02-10 • via Nuitee
M
MARTIN • family_with_children • de
9
2026-02-08 • via Nuitee
A
Alexander • couple • de
10
2026-02-08 • via Nuitee
D
Dirk • couple • de
7
2026-01-31 • via Nuitee
R
Rolf • extended_group • de
10
2026-01-31 • via Nuitee
M
MOHAMED • couple • fr
4
Pros:

La vue sur port d Hambourg

Cons:

Le service à la réception
Un peu froid
Manque d informations
Ne pas savoir réservé un taxi
Le jour du réveillon ils ont privatisé le fameux bar sur la vue panoramique
Donc pas de 31 décembre en détente pour boire un verre et fumé en détente
Le comble les ascenseurs étaient plein de non résidants pour la party au bars
Sans compte au fond de musique

2026-01-29 • via Nuitee
F
Frank • couple • de
9
2026-01-29 • via Nuitee
S
Setareh • couple • de
10
2026-01-28 • via Nuitee
R
Robert • family_with_children • de
9
2026-01-27 • via Nuitee
K
Katharina • family_with_children • de
10
2026-01-26 • via Nuitee
D
Danny • extended_group • de
9
2026-01-26 • via Nuitee
W
Willi Döhl • couple • de
8
Lohnt sich auf jeden Fall für eine Hafenaussicht
Cons:

Betriebsgeräusche der Klimaanlage auf dem Dach

2026-01-25 • via Nuitee
N
Nikos • couple • de
10
2026-01-25 • via Nuitee