Empire Riverside Hotel

Hotels
8.6 (4839 reviews)
Bernhard-Nocht-Str. 97 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room temperature issues
High prices for certain amenities

Categories

Cleanliness
8.35
The hotel was described as very clean, but some reviews hint at minor issues like dusty items.
Service
9.05
The staff was consistently noted for being friendly and helpful throughout the stay.
Location
9.05
The hotel is well-located with great views and easy access to attractions.
Room Quality
8.05
Some rooms are described as outdated and with issues like temperature control.
Amenities
8.55
Amenities are appreciated, particularly the rooftop bar and wellness facilities.
Value for Money
8.45
Some guests feel the prices are high for services provided, particularly regarding room quality.
Food and Beverage
8.55
The breakfast was rated highly but could have more variety.
Overall Experience
8.75
Overall, guests reported a very positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic City Views and Luxurious Amenities

Experience breathtaking city views and luxurious amenities at Empire Riverside Hotel. With free Wi-Fi, a 200m² fitness and spa area, and rooms featuring floor-to-ceiling windows, your stay will be nothing short of extraordinary.

Riverstyle Fitness and Spa Area

Indulge in relaxation at the Riverstyle Fitness and Spa area, offering a Finnish sauna, Kneipp-therapy pool, and a tranquil relaxation area. Stay active at the well-equipped gym and rejuvenate your senses in this serene oasis.

Fine Dining and Top-floor Bar

Savor delectable German and international cuisine at the elegant Waterkant restaurant. Unwind with a drink at Bar 20up on the top floor, boasting stunning views, or enjoy a cozy evening by the fireplace at David’s bar.

Experience luxury and comfort at Empire Riverside Hotel - Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4839 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.75
K
Kai • solo_traveller • de
10
2026-06-06 • via Nuitee
S
Sanja • couple • de
10
2026-06-06 • via Nuitee
U
Uta • couple • de
8
Pros:

Alles hat uns gefallen

Cons:

Wir konnten die Bar nicht betreten.Kein Tisch frei😢
Hafengeburtstag

2026-06-06 • via Nuitee
J
Johanna • couple • de
7
Gute Lage für ein Wochenendtrip
Pros:

Super Lage und trotzdem ruhig

Cons:

Sauberkeit des Zimmers hätte besser sein können

2026-06-05 • via Nuitee
N
Nicola • couple • de
9
Ausblick - Ein Erlebnis
Pros:

Außergewöhnliche Lage und Sicht auf Hafen Elbe und Elphi. 20up Bar

Cons:

Hohe Parkgebühren 25€/24 h.

2026-06-05 • via Nuitee
B
Barbara • couple • de
9
2026-06-04 • via Nuitee
P
Philip • couple • de
9
2026-06-04 • via Nuitee
F
Frederik • couple • de
9
Super Hotel in bester Lage. Gerne wieder!
Pros:

Die Lage, den Blick aufs Wasser. Das super Restaurant!

2026-06-04 • via Nuitee
D
Dirk • solo_traveller • de
9
Pros:

Super zentral gelegen. Unbedingt die Cocktails in der 20up Bar probieren.
Wir waren sehr zufrieden.

2026-06-04 • via Nuitee
T
Tanja • solo_traveller • de
10
Sehr empfehlenswerte Adresse!
Pros:

Das Empire Riverside ist die beste Adresse um sehr gut und zentral in Hamburg zu übernachten. Das Personal ist sehr hilfsbereit und äußerst freundlich.
Die Upside Zimmer sind sehr geräumig und haben den besten Blick auf Hamburgs Elbufer. Egal auf welcher Seite die Zimmer sind, ob auf die Elbphilharmonie oder auf die Schiffterminals. Beide Seiten bieten einen grandiosen Ausblick.
Absolut empfehlenswertes Hotel!

2026-06-04 • via Nuitee
M
Michaela • solo_traveller • de
9
2026-06-04 • via Nuitee
K
Klaus • solo_traveller • de
9
2026-06-03 • via Nuitee
R
Rolf Antony • couple • de
10
2026-06-03 • via Nuitee
C
Christian • family_with_children • de
9
2026-06-02 • via Nuitee
B
Basri • couple • de
10
2026-06-02 • via Nuitee
T
Thomas • solo_traveller • de
10
Pros:

Alles

Cons:

Da gab es nichts

2026-06-01 • via Nuitee
S
Sylke • extended_group • de
10
Immer wieder sehr gerne
Pros:

Super Rooftopbar und mega Frühstück. Lademöglichkeiten direkt vor dem Hotel. Auch die super freundlichen Rezeptionsmitarbeiter und beim Frühstücksservice sind hervorzuheben.

Cons:

-

2026-06-01 • via Nuitee
C
Carmen • solo_traveller • de
9
2026-06-01 • via Nuitee
U
Ursel • solo_traveller • de
9
Gern immer wieder
Pros:

Zentral gelegenes Hotel

2026-06-01 • via Nuitee
C
Constantin_72 • solo_traveller • de
10
2026-05-31 • via Nuitee