Empire Riverside Hotel

Hotels
8.6 (4886 reviews)
Bernhard-Nocht-Str. 97 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room temperature issues
High prices for certain amenities

Categories

Cleanliness
8.35
The hotel was described as very clean, but some reviews hint at minor issues like dusty items.
Service
9.05
The staff was consistently noted for being friendly and helpful throughout the stay.
Location
9.05
The hotel is well-located with great views and easy access to attractions.
Room Quality
8.05
Some rooms are described as outdated and with issues like temperature control.
Amenities
8.55
Amenities are appreciated, particularly the rooftop bar and wellness facilities.
Value for Money
8.45
Some guests feel the prices are high for services provided, particularly regarding room quality.
Food and Beverage
8.55
The breakfast was rated highly but could have more variety.
Overall Experience
8.75
Overall, guests reported a very positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic City Views and Luxurious Amenities

Experience breathtaking city views and luxurious amenities at Empire Riverside Hotel. With free Wi-Fi, a 200m² fitness and spa area, and rooms featuring floor-to-ceiling windows, your stay will be nothing short of extraordinary.

Riverstyle Fitness and Spa Area

Indulge in relaxation at the Riverstyle Fitness and Spa area, offering a Finnish sauna, Kneipp-therapy pool, and a tranquil relaxation area. Stay active at the well-equipped gym and rejuvenate your senses in this serene oasis.

Fine Dining and Top-floor Bar

Savor delectable German and international cuisine at the elegant Waterkant restaurant. Unwind with a drink at Bar 20up on the top floor, boasting stunning views, or enjoy a cozy evening by the fireplace at David’s bar.

Experience luxury and comfort at Empire Riverside Hotel - Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4886 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.75
C
Cain • solo_traveller • de
5
2026-07-04 • via Nuitee
R
Rainer • extended_group • de
9
2026-07-04 • via Nuitee
J
Julia • couple • de
9
2026-07-03 • via Nuitee
D
Denise • solo_traveller • de
10
2026-07-03 • via Nuitee
T
Thomsen • couple • dk
9
2026-07-03 • via Nuitee
E
Elijasz • solo_traveller • pl
10
2026-07-03 • via Nuitee
R
Robin • couple • de
9
Nicht das günstigste Hotel, dafür aber eines der besten in HH.
Pros:

Großes Zimmer, tolles Bad sogar mit Badewanne. Sehr freundliches Personal.

Cons:

Ziemlich enge Parkplätze in der Tiefgarage.

2026-07-02 • via Nuitee
R
Rabea • solo_traveller • ch
8
2026-07-02 • via Nuitee
A
Abeln • couple • de
10
Beste Aussicht Hamburgs mit tollem Komfort
Pros:

Der Ausblick ist einfach das beste !! Sowie die Bar oben im obersten Stock, da abends n Cocktail und die Welt ist in Ordnung 😍

Cons:

Es ist nicht wirklich eine Liebe zum Detail gegeben

2026-07-02 • via Nuitee
K
Kai • solo_traveller • de
9
2026-07-02 • via Nuitee
H
Holger • solo_traveller • de
10
2026-07-02 • via Nuitee
A
Arnold • solo_traveller • de
10
Pros:

Die Lage ist ausgezeichnet, Zimmerblick auf Elfi und Landungsbrücken habe Wasserkocher und oder Kaffeekapselmaschine vermisst

Cons:

Alles gut laut Buchung 14 Etage , Ausblick optimal leider wenig Komfort da Tee und Kaffee Möglichkeiten fehlten im Zimmer

2026-07-01 • via Nuitee
S
Schorsch Babbel • solo_traveller • de
10
2026-07-01 • via Nuitee
F
Florian • couple • de
10
2026-07-01 • via Nuitee
S
Stephan • extended_group • de
9
2026-06-29 • via Nuitee
M
Martin • couple • de
7
2026-06-29 • via Nuitee
T
Tanja • couple • ch
8
2026-06-29 • via Nuitee
A
Astrid • extended_group • de
9
Alles TipTop!
Pros:

Lage des Zimmers

2026-06-29 • via Nuitee
N
Nobuyuki • solo_traveller • jp
8
2026-06-29 • via Nuitee
S
Simon • solo_traveller • de
8
2026-06-29 • via Nuitee