Iberostar Selection Playa de Muro Village

Hotels
Iberostar Hotels & Resorts
8.4 (254 reviews)
Avenida Albufera , Playa de Muro , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Noise from family rooms
Inadequate pool facilities

Categories

Cleanliness
7.65
Some reviews mentioned issues with cleanliness, particularly with insects in the family room and dirty pool facilities.
Service
9.15
Reviews consistently praised the staff as friendly, helpful, and accommodating.
Location
9.15
Numerous reviews highlighted the beach front location and its convenience for families.
Room Quality
8.15
Family room was noted to be large and clean, but some noise issues were reported due to room grouping.
Amenities
8.15
Facilities like the pool were mentioned, but some were deemed inadequate, impacting the score.
Value for Money
7.65
Several comments indicated a mismatch between price and service quality, particularly regarding amenities.
Food and Beverage
8.65
Food quality was positively highlighted, especially desserts, while some issues were noted with dining options.
Overall Experience
8.65
Overall experiences were mostly positive; families enjoyed their stays but noted some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:20

Property Description

Luxurious Resort Experience

Exquisite Dining Options
The resort offers a variety of dining experiences, from buffet to à la carte, with live cooking at lunch and dinner. Enjoy breakfast with a view at the Embat Restaurant terrace overlooking the sea.

Wellness and Recreation
Indulge in relaxation at the on-site spa with a hot tub, sauna, and ice fountain, or stay active at the gym, tennis courts, and golf course nearby. Enjoy the two outdoor pools, chill out area, and Balinese beds for ultimate comfort.

Cyclist and Sports Traveler Friendly
For active guests, the hotel provides unique services including a repair shop, fully equipped gym, and special menus. Explore the area with available bicycles for hire and benefit from the dedicated sports team.

Book now to experience the ultimate blend of luxury and relaxation at Iberostar Selection Playa de Muro Village.

Important information:

Please note that the tennis courts are open from July to September.

Please note that the full amount of the reservation must be paid in upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.4
Based on 254 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
V
Viktor Plamenov family_with_children bg
9
2026-09-05 via Nuitee
G
George family_with_children cy
9
Pros:

Nice location and food. The suites were spacious. Very friendly staff

2026-09-03 via Nuitee
E
Eren couple ch
9
2026-08-24 via Nuitee
M
Maria couple gb
6
It is at best 4* star experience, but definitely not 5*
Pros:

Located on the beach

Cons:

Certain processes and aspects of service availibility that are dictated by corporate decisions rather than staff. Though been upset on a few occasions, the staff did absolutely their best to smooth out the experience.

2026-08-23 via Nuitee
C
Cristina kraemer couple br
7
Foram dias muito tranquilos e agradáveis .
Pros:

Na beira da praia, uma comodidade incomparável. Gostei dos apartamentos, muito confortável e adequado para praia.

Cons:

A parte da alimentação achei bem fraca . Os mosquitos eram um absurdo.

2026-08-20 via Nuitee
A
Addison solo_traveller ae
9
Pros:

The staff, location, beach, pool, the food was fantastic.

Cons:

Queuing at the dispenser to get my own water for my room. The AC didn't blow cold enough. The sofa bed mattress was very poor.

2026-08-20 via Nuitee
J
John Ole family_with_children no
10
2026-08-18 via Nuitee
L
Laura family_with_children ch
8
An excellent holiday but I would not expect anything less for this price.
Pros:

Breakfast was excellent - so many choices. In particular, the fresh smoothies and the options for children. The room was very modern and clean, with nice products in the bathroom. I also liked the spacious terrace with nice sofa and coffee table and rack for hanging wet swimwear.
The gym was very well equipped.
The children's pool area was excellent - our son loved the water slides. Also, the playground behind the hotel had an excellent climbing course.

Cons:

The stay was very expensive. Although we understand August is the most expensive time and the accommodation is high quality, we still felt it was overpriced.
It was also not clear that half board means breakfast and dinner. Most people's understanding is that half board means breakfast and lunch or dinner (thankfully the reception staff agreed to allow us to change when we needed to).
We had to pay a supplement for our 7-year old child on arrival because the booking incorrectly registered him as a baby. I had already brought this to the attention of the hotel, who told me to follow up with the external booking service. Nevertheless, they could have modified the booking accordingly ahead of time or made a note in the system and at least told me to expect this extra cost (which was significant)!
Sunbeds on the beach were at extra cost.

2026-08-18 via Nuitee
Y
Yuliia couple ua
6
2026-08-07 via Nuitee
J
Jowan family_with_children ae
9
Pros:

Great service and staff. Kids activities were amazing and the activation team super engaging and friendly. Food was good.

2026-08-05 via Nuitee
H
Herrero family_with_children ch
10
2026-07-25 via Nuitee
M
Maria family_with_children gr
10
Best hotel to go vacations with children!
Pros:

The whole vibe, the layout of the hotel was just perfect. One of the best hotels I have stayed at!
Everyone working at the hotel were just super professional but also super friendly and very kind! All were very good with children!
I highly recommend this hotel to parents who want to travel with their kids! From any age if you ask me!

Cons:

This is nothing to say!

2026-07-24 via Nuitee
M
MARIA ELISA family_with_children br
8
2026-07-23 via Nuitee
A
Alice family_with_children gb
5
Mosquito infestation beware!
Pros:

Rooms spacious. Beach easy to get to.

Cons:

A small pool area with limited places to sunbathe and very few places to lounge on the beach. Lots of towels on beds and no one using them. Poor management keeping sun beds cleaned and ready for other users. No restrictions for people from taking beds all day then, not using them. There was a terrible mosquito infestation during our stay which ruined the holiday. No management plan to spray in the evenings to keep infestation at a minimum. I have never seen so many badly bitten people!!! Some people had been so badly bitten that they stayed in their rooms! No joke ..... beware. Apparently due to a nearby area of conservation.

2026-07-23 via Nuitee
R
Richard family_with_children de
9
2026-07-23 via Nuitee
B
Bilal family_with_children es
2
Average stay, nothing impressive
Pros:

I like the location and the beach sand/water

Cons:

1. WATER was not included in the breakfast and dinner even thou, the water that was charged to us, was from a machine and refillable (no drinks included -should be explicitly stated at booking)
2. there is not beach chairs or umbrellas that belong to the hotel (otherwise its extra 20 cash you have to have on you at the time- even thou most people dont even carry cash anymore)
3. the staff - some rude and some very fake nice
4. overall feeling of the hotel does not feel like 5 star but more like 4.5
5. it was self serve/buffet at ALL the restaurants
6. sofa bed for 2 persons was not comfortable or big enough
7. lots of food but the QUALITY of the meats and fish was not very good. could not even chew it down

2026-07-20 via Nuitee
O
Osamah solo_traveller kw
9
Pros:

The kids program. The location. The water. The staff. All were amazing. My kid refused to leave the resort.

Cons:

The ac in the room wasn't as cold as I wanted to be but it wasn't that bad.

2026-07-17 via Nuitee
E
Evgenii couple ru
5
Второй раз не поехали бы в этот отель.
Pros:

Отель расположен удачно. Вкусная еда. В принципе комфортабельные номера.

Cons:

По качеству сервиса отель совершенно не соответствует цене.
Особенно с точки зрения баров - маленький выбор коктейлей, не особо вкусные - просьба сделать что то не стандартное вызывает ступор. Ну и классика жанра - в меню при "все включено" - по итогу выясняется что включено не все. Основная претензия скорее даже не к персоналу а к организации - персонала явно не хватает, за обслуживанием надо ходить к бару - не сложно конечно, но не в 5-ке за 1000 евро в сутки.

2026-07-13 via Nuitee
M
Maya family_with_children ch
8
2026-07-13 via Nuitee
L
Luis family_with_children pt
10
Very pleasant
Pros:

The location, the staff, the buffet at the main restaurant.

Cons:

The main swimming pool is a bit small. The dinner buffet at the beach restaurant is weak as opposed to the main restaurant one.

2026-07-09 via Nuitee