TownePlace Suites by Marriott Kalamazoo

Hotels
TownePlace Suites by Marriott
8 (237 reviews)
5683 South 9th Street , Portage , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
7.08
Several reports of dirty rooms and maintenance issues.
Service
9.05
Staff described as friendly and helpful multiple times.
Location
8.59
Conveniently located for guests visiting nearby attractions.
Room Quality
7.54
Mixed reviews; some rooms found to be in need of TLC or renovations.
Amenities
8.07
Rooms equipped with kitchens; however, pool temperature and availability of hot tub were concerns.
Value for Money
8.53
Guests felt they received decent value, particularly with kitchen amenities.
Food and Beverage
7.08
Breakfast quality noted for improvement.
Overall Experience
8.05
Guests overall enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:22

Property Description

Convenient Location
Located near major interstates, the all-suite TownePlace hotel in Kalamazoo, Michigan offers easy access to key highways for seamless travel.

Comfort and Convenience
Enjoy the indoor pool, hot tub, and free WiFi during your stay. Each suite features a fully equipped kitchen, flat-screen TV, and air conditioning for a comfortable experience.

Nearby Attractions
With the Kalamazoo Battle Creek International Airport just 10.7 km away and Kalamazoo Valley Community College a short 2 minutes' drive, explore the area with ease from TownePlace Suites Kalamazoo.

Book your stay now at TownePlace Suites Kalamazoo for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Location

Guest Reviews

8
Based on 237 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 8.05
D
Dafoe extended_group us
8
Good place to stay but bring allergy meds if you are allergic to pets
Pros:

The breakfast was good and the staff were very friendly

Cons:

Not knowing that every room was pet accessible and there was animal fur all over the place in the room. People who have allergies should be alerted to the fact that you allow pets to stay in every room

2026-08-08 via Nuitee
S
Seth solo_traveller us
10
Pros:

Clean room, friendly and helpful staff.

Cons:

Air conditioner is loud, but what can you do

2026-08-07 via Nuitee
L
Lisa extended_group us
6
I would not stay at this here again.
Pros:

The staff was pleasant and very accommodating.

Cons:

The furniture was not is good shape and the upholstery was extremely dirty and disgusting. The stove drip pans were disgusting with burnt on food. There were a couple gross bugs as well that I killed.

2026-08-04 via Nuitee
A
Ashlee family_with_children us
8
Overall great stay
Pros:

Room was clean and great size

Cons:

No hot tub in pool area

2026-08-04 via Nuitee
H
Heather extended_group us
7
2026-08-03 via Nuitee
D
Diane couple us
8
2026-08-02 via Nuitee
K
Kane family_with_children us
8
Cons:

.Mattress is starting to sag

2026-07-25 via Nuitee
J
Joseph solo_traveller us
7
Pros:

Rooms were nice

Cons:

Breakfast was cold, maid service was not good. The one day out of 5 that they did the room they left 2 towels for 4 people. Never made beds

2026-07-23 via Nuitee
G
George family_with_children us
5
It was ok, would I recommend? No.
Pros:

The Shower.

Cons:

The mattresses were hard as a rock, and you could tell they were old.

2026-07-23 via Nuitee
K
Kelly couple us
7
Would stay again
Pros:

Brandon was great! Good location

Cons:

All good

2026-07-19 via Nuitee
T
Troyer solo_traveller us
10
2026-07-18 via Nuitee
E
Elaine couple us
6
Decent but poor quality for a Marriott.
Pros:

It was quiet. Good location. Good a/c.

Cons:

The bathroom and kitchenette did not look completely clean. Strange decor. Older building.

2026-07-06 via Nuitee
M
Michael solo_traveller us
10
Would recommend
Pros:

Checking in was very simple and the attendant working the evening/late afternoon shift on Tuesday, June 23rd was very helpful and had a great attitude. It was a long drive in, so the pleasant welcome was refreshing! Thank you!

2026-06-29 via Nuitee
T
Tamara family_with_children us
10
A very comfortable and quiet place to stay!
Pros:

We stayed in a suite with 2 queen beds on the third floor. We loved the location as it was quiet and near where our family lives. In addition, they asked you to sign a paper asking you to be respectful of the property and the people who are staying there (basically don’t be loud and inconsiderate). All of the people who worked there were very nice, friendly and so willing to help in anyway. In fact, the manager assisted us greatly with a booking issue and went out of his way to accommodate us which we appreciated immensely. Our suite was very clean and comfortable and the shower hot with good pressure. The air conditioning was quiet and worked well. We didn’t really eat much breakfast but it appeared to have a good variety of the basics for a continental breakfast. Overall, we were extremely happy with our 2 night stay!

Cons:

This hotel is older however it was clean and comfortable and the staff and management very accommodating and lovely.

2026-05-31 via Nuitee
A
Arabella couple us
10
2026-05-06 via Nuitee
A
Aisha couple us
10
2026-04-20 via Nuitee
P
Paul J solo_traveller us
9
Pleasant stay for business trip with location for easy access to all of Kalamazoo
Pros:

Location, efficient, very good breakfast, free WiFi

2026-04-19 via Nuitee
E
Erin extended_group us
3
2026-04-18 via Nuitee
P
Pung extended_group us
10
It was great to have the extra space in the suites. The staff was wonderful- very friendly and accommodating. Wonderful
2026-04-06 via Nuitee
Y
Yvette solo_traveller us
6
Pros:

Manager gave me reward points for my inconveniences.

Cons:

Room wasn’t ready. Lack of towels. No bedding for pull out couch.

2026-04-02 via Nuitee