Microtel Inn and Suites Gassaway

Hotels
Microtel Inns & Suites
6.3 (273 reviews)
115 Reston Place , Bison , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
ATM/banking
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Uncomfortable beds
Poor condition of amenities

Categories

Cleanliness
5.51
There were complaints about hair on pillows and black mold in the toilet.
Service
8.48
The front desk staff were described as attentive and professional.
Location
7.02
Several reviews appreciated the secluded and beautiful location.
Room Quality
5.47
Rooms were reported to be outdated, with complaints about the uncomfortable beds.
Amenities
6
Limited dining options and outdated breakfast choices were noted.
Value for Money
4.96
Reviews mentioned that the price was a little expensive for the quality provided.
Food and Beverage
6.01
Breakfast options were available but not highly praised.
Overall Experience
6.98
Mixed experiences, but some guests enjoyed their stay despite challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:41

Property Description

Convenient Location
Microtel Inn and Suites Gassaway in Gassaway, West Virginia, is just 8 minutes from Flatwoods Factory Stores, offering a prime location for shopping enthusiasts.

Comfortable Accommodations
Each room is equipped with air conditioning, cable TV, and a private bathroom with a hairdryer. Upgrade to a suite for added convenience with a microwave and refrigerator.

On-Site Amenities
Enjoy access to meeting facilities, vending machines, and complimentary parking during your stay. Additionally, dining options like Pizza Hut and Arby’s are a short drive away.

Ready to experience comfort and convenience in Gassaway, West Virginia? Book your stay at Microtel Inn and Suites Gassaway today!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 273 reviews
Cleanliness: 5.51
Service: 8.48
Location: 7.02
Room Quality: 5.47
Amenities: 6
Value for Money: 4.96
Food and Beverage: 6.01
Overall Experience: 6.98
R
Rosemary couple us
2
2025-10-24 via Nuitee
S
Stacy
10
Pros:

Late night check in was wonderful. extra roll away with plenty of room was great.

2025-10-05 via Nuitee
J
Janet
6
Could use some work.
Pros:

The hotel looked updated from the outside but the inside needs some work. We were only staying 2 nights so we adjusted. The A/C did not cool the room at the temp shown on the unit. I woke up sweaty several time in the night. The room smelled a bit musty or old. No comfortable place to sit outside with friends.

2025-10-04 via Nuitee
L
Lisa
10
Pros:

Friendly staff! The room was clean and parking plentiful.

2025-09-25 via Nuitee
Z
Zhaorong
10
Pros:

The room was spacious and clean, great place to stay 👍

2025-09-20 via Nuitee
E
Eric E.
10
Pros:

Very quiet area. Easy to get to. Very nice hotel. I definitely will stay there again.

2025-09-04 via Nuitee
B
Brad partner
4
Pros:

Bed small and hard. AC unit had issues.

2025-08-31 via Nuitee
A
Amanda
10
Really clean hotel and friendly staff
Pros:

I really like staying here occasionally just to get away for a bit. Everything was really clean. Rooms were nice and the a/c was definitely working well. The staff was pretty chill so check in and check out went smooth.

2025-08-20 via Nuitee
couple us
7
Pros:

We travelled with our dog and needed a room that allowed our dog

Cons:

There was some damage to the room which I told the front desk about

2025-08-10 via Nuitee
O
Olin couple us
9
2025-08-05 via Nuitee
L
Linda partner
8
Pros:

Our night was a great experience. The desk clerk was very friendly. Our room and bath was extremely clean. The location was in the middle of the mountains with a phenomenal view. We saw deer and fox!

2025-08-04 via Nuitee
R
Robert family
8
Pros:

Limited dining options at the same exit as the hotel. Hotel is a little secluded from the main road.

2025-08-03 via Nuitee
D
debra couple us
8
2025-07-24 via Nuitee
M
Milo partner
8
Pros:

Average

2025-07-18 via Nuitee
H
Haylee solo_traveller us
1
Waste of time and money. Left feeling unclean
Pros:

The front desk guy was attentive and professional.

Cons:

The bed had hair on pillow. The toilet had black mold in bowl and the toilet paper roll had 10 squares on roll so I had to change it myself. The room felt damp and sheets therefore felt damp. The WiFi was down and I had to checkout and drive 5 hours to work at home.

2025-07-11 via Nuitee
R
Rosemary
6
Pros:

The property needs to be updated. Rooms need to be sound proof.

2025-07-04 via Nuitee
C
Conrad couple us
1
Hot
Pros:

Fine location

Cons:

AC didn’t work on a 98 degree day. Offered box fans.

2025-07-02 via Nuitee
K
Kenneth
8
Bike trip.
Pros:

This was a trip to show motorcycle group from out of state the surrounding area , as such this was used as a staging area. Clean and comfortable rooms , continental breakfast available , which I didn't try I went up to Flatwoods for my breakfast. Would recommend for overnight stay.

2025-07-01 via Nuitee
B
Brian young couple us
7
Nothing fancy just did the job. Price was a little expensive for what you get, but it worked.
Pros:

Close to where I needed to be.

2025-06-30 via Nuitee
B
Barbara family
8
Pros:

Room was clean and comfortable. Air conditioning great. Breakfast was good. Good choiced. STAFF FRIE DLT

2025-06-30 via Nuitee