Microtel Inn and Suites Gassaway

Hotels
•
Microtel Inns & Suites
6.2 (146 reviews)
115 Reston Place , Gassaway , US
+1 304-364-6100
[email protected]

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Free
Children allowed
Pets allowed

Facilities

ATM/banking
Free wired internet
Offsite parking discounted rates available
Internet access
Reception hall
Offsite parking discounted rates available
Parking
Air conditioning
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Many guests found rooms clean
Spacious rooms in some cases
Plentiful parking
Quiet, scenic location / good mountain views
Pet friendly
Continental breakfast available
Cons:
Frequent air-conditioning failures; rooms reported as very hot
Hard or small beds; uncomfortable for some
Cleanliness issues reported by some (hair on pillow, mold, damp sheets)
Some rooms show damage and are outdated
Limited dining options and poor breakfast quality noted
Perceived poor value for money by several guests

Categories

Cleanliness
5.5
Mixed reports: many guests found rooms very clean, but some reported serious issues (hair on pillow, black mold in toilet, damp sheets) leading to lower cleanliness perception.
Service
8.5
Consistently positive comments about friendly, attentive and professional front desk staff; smooth check-in/check-out experiences.
Location
7.5
Generally praised as quiet, scenic and easy to access with a good mountain view; noted as a bit secluded with limited nearby dining options.
Room Quality
5
Frequent complaints about air-conditioning failures, hard/small beds, and some room damage; some guests still found rooms comfortable and spacious.
Amenities
6.1
Basic amenities available (parking plentiful, continental breakfast, pet rooms). However AC and occasional Wi‑Fi issues and lack of comfortable outdoor seating reduce the score.
Value for Money
5
Several guests felt the price was high for what was offered; some called the stay a waste of time/money when cleanliness or AC failed.
Food and Beverage
5
Breakfast is available (continental) but described as poor by some; limited on-site dining and few options at the exit.
Overall Experience
7
Mixed overall: many positive, clean and quiet stays with friendly staff and good location, but occasional severe negatives (AC failure, mold, very hard beds) created some very poor experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Microtel Inn and Suites Gassaway in Gassaway, West Virginia, is just 8 minutes from Flatwoods Factory Stores, offering a prime location for shopping enthusiasts.

Comfortable Accommodations
Each room is equipped with air conditioning, cable TV, and a private bathroom with a hairdryer. Upgrade to a suite for added convenience with a microwave and refrigerator.

On-Site Amenities
Enjoy access to meeting facilities, vending machines, and complimentary parking during your stay. Additionally, dining options like Pizza Hut and Arby’s are a short drive away.

Ready to experience comfort and convenience in Gassaway, West Virginia? Book your stay at Microtel Inn and Suites Gassaway today!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.2
Based on 146 reviews
Cleanliness: 5.5
Service: 8.5
Location: 7.5
Room Quality: 5
Amenities: 6.1
Value for Money: 5
Food and Beverage: 5
Overall Experience: 7
R
Rosemary • couple • us
2
2025-10-24 • via Nuitee
S
Stacy
10
Pros:

Late night check in was wonderful. extra roll away with plenty of room was great.

2025-10-05 • via Nuitee
J
Janet
6
Could use some work.
Pros:

The hotel looked updated from the outside but the inside needs some work. We were only staying 2 nights so we adjusted. The A/C did not cool the room at the temp shown on the unit. I woke up sweaty several time in the night. The room smelled a bit musty or old. No comfortable place to sit outside with friends.

2025-10-04 • via Nuitee
L
Lisa
10
Pros:

Friendly staff! The room was clean and parking plentiful.

2025-09-25 • via Nuitee
Z
Zhaorong
10
Pros:

The room was spacious and clean, great place to stay 👍

2025-09-20 • via Nuitee
E
Eric E.
10
Pros:

Very quiet area. Easy to get to. Very nice hotel. I definitely will stay there again.

2025-09-04 • via Nuitee
B
Brad • partner
4
Pros:

Bed small and hard. AC unit had issues.

2025-08-31 • via Nuitee
A
Amanda
10
Really clean hotel and friendly staff
Pros:

I really like staying here occasionally just to get away for a bit. Everything was really clean. Rooms were nice and the a/c was definitely working well. The staff was pretty chill so check in and check out went smooth.

2025-08-20 • via Nuitee
• couple • us
7
Pros:

We travelled with our dog and needed a room that allowed our dog

Cons:

There was some damage to the room which I told the front desk about

2025-08-10 • via Nuitee
O
Olin • couple • us
9
2025-08-05 • via Nuitee
L
Linda • partner
8
Pros:

Our night was a great experience. The desk clerk was very friendly. Our room and bath was extremely clean. The location was in the middle of the mountains with a phenomenal view. We saw deer and fox!

2025-08-04 • via Nuitee
R
Robert • family
8
Pros:

Limited dining options at the same exit as the hotel. Hotel is a little secluded from the main road.

2025-08-03 • via Nuitee
D
debra • couple • us
8
2025-07-24 • via Nuitee
M
Milo • partner
8
Pros:

Average

2025-07-18 • via Nuitee
H
Haylee • solo_traveller • us
1
Waste of time and money. Left feeling unclean
Pros:

The front desk guy was attentive and professional.

Cons:

The bed had hair on pillow. The toilet had black mold in bowl and the toilet paper roll had 10 squares on roll so I had to change it myself. The room felt damp and sheets therefore felt damp. The WiFi was down and I had to checkout and drive 5 hours to work at home.

2025-07-11 • via Nuitee
R
Rosemary
6
Pros:

The property needs to be updated. Rooms need to be sound proof.

2025-07-04 • via Nuitee
C
Conrad • couple • us
1
Hot
Pros:

Fine location

Cons:

AC didn’t work on a 98 degree day. Offered box fans.

2025-07-02 • via Nuitee
K
Kenneth
8
Bike trip.
Pros:

This was a trip to show motorcycle group from out of state the surrounding area , as such this was used as a staging area. Clean and comfortable rooms , continental breakfast available , which I didn't try I went up to Flatwoods for my breakfast. Would recommend for overnight stay.

2025-07-01 • via Nuitee
B
Brian • young couple • us
7
Nothing fancy just did the job. Price was a little expensive for what you get, but it worked.
Pros:

Close to where I needed to be.

2025-06-30 • via Nuitee
B
Barbara • family
8
Pros:

Room was clean and comfortable. Air conditioning great. Breakfast was good. Good choiced. STAFF FRIE DLT

2025-06-30 • via Nuitee