Econo Lodge Kent - Akron West

Hotels
Choice Hotels International
5.6 (159 reviews)
4386 State Route 43, Kent, Ohio, 44240 , Kent , US

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Wheelchair accessible
Free breakfast
Internet access in public areas - high speed
Parking (limited spaces)
Free self parking
See all facilities

Review Highlights

Pros:
Quick check-in
Rooms seem cleaner than before
Cons:
Dirty bedding and rooms
Rude service
Unpleasant smells

Categories

Cleanliness
3.35
Consistently mentioned as very dirty, with stains and unpleasant smells reported.
Service
6.35
The responses about staff being rude and unhelpful contributed to a lower perception of service.
Location
7.85
No direct mentions; received a moderate rating.
Room Quality
4.35
Frequent complaints about room issues and cleanliness significantly lowered the score.
Amenities
6.35
Basic amenities reported, but many issues with pools and breakfast offerings.
Value for Money
4.85
General dissatisfaction with the cost versus the quality received.
Food and Beverage
5.35
Complaints of poor breakfast options and stale food.
Overall Experience
6.35
General dissatisfaction with most aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:54

Property Description

Indoor Pool and Complimentary Breakfast
Relax and rejuvenate with our indoor pool and enjoy a complimentary continental breakfast daily.
Convenient Amenities
Benefit from amenities like a 24-hour front desk, laundry facilities, and free parking onsite.
Cozy Guestrooms
Feel at home in our guestrooms equipped with refrigerators, microwaves, and complimentary Wi-Fi.

To book your stay at Econo Lodge Kent - Akron West in Kent, visit our website or call us now.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 30

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.6
Based on 159 reviews
Cleanliness: 3.35
Service: 6.35
Location: 7.85
Room Quality: 4.35
Amenities: 6.35
Value for Money: 4.85
Food and Beverage: 5.35
Overall Experience: 6.35
L
Laura
4
Pros:

It was by far the worst hotel i’ve stayed in. Very dirty, smelt bad, pool closed, elevator was broke. stale food for breakfast, no creamer or milk for coffee. Halls smelt like urine and cigarettes. Didn’t sleep well at all, such a horrible waste of money.

2025-10-12 via Nuitee
D
Deana
2
Pros:

Bedding dirty and stained. Halls and carpets stained and stunk. Elevator broke. Pool nasty and out of order . Wasn’t even gonna attempt eating the breakfast. Take my advice pay the extra $ and stay at the Hampton.

2025-10-12 via Nuitee
E
Edward friends
10
Pros:

Check in was quick and easy.

2025-10-11 via Nuitee
A
Amber family
2
Pros:

Very dirty...put in the wrong room when trying to get back to our room that evening there was somone else in it. Front staff very rude tried to make the mistake of the rooms my fault. Thank god i didnt leave my stuff in the room that they initially gave us because they gave the room to someone else. Said we could pay our deposit in cash and get it back.The next morning, thank god, I did not do that because when I went down the next morning there was a note that says leave your key card.

2025-10-09 via Nuitee
S
Samantha friends
2
Pros:

The reviews are not kidding, the room had plenty of hair on the floor and some on the bed. The smoke alarm also went off 3 times within 24 hours of being there and when firefighters arrived they told my friend and I "something always happens here." I highly recommend staying elsewhere. I was charged the $50 fee in case any room damages happened on 9/8/25. My stay was until 9/12/25, and when I was not refunded (no damage was done to the room) I called on 9/16. They said to give it a few business days. I called yesterday, 10/8, and they had to go because of customers and did not call back like they said they would. The same thing happened when calling today, except he hung up while I was asking him to confirm he would call back. So this trip from a month ago is causing me to start a dispute with my credit card to get my money because they will not help me. This motel is not worth this hassle, stay literally anywhere else.

2025-10-09 via Nuitee
P
PATTY family_with_children
4
Pros:

The room was not very clean. The toilet seat was not bolted down. The man at the desk said he called the plumber but no one showed up. The restrooms in the pool area were disgusting. There were construction workers staying there and they were very noisy. I will not stay there again.

2025-10-06 via Nuitee
G
Gerronte
2
Pros:

The people working there was very rude and disrespectful and try to add other fee that is not supposed to be!!!

2025-10-04 via Nuitee
L
Li
10
Pros:

Nice

2025-10-04 via Nuitee
S
Scott
4
Not a great choice
Pros:

Check in was very long even though checked in and prepaid online. Also tried to make a copy of my driver's license which is not acceptable. Parking is poor. The facility has had updates but still not very clean and a bit smelly. Is a partial smoking facility which may lead to some of the odor issues.

2025-09-19 via Nuitee
S
Sheena
6
Pros:

Polk was lovely, breakfast was frozen waffles and frozen French toast stick, there were two types of cereal. They did have coffee if you like coffee and some vice canes and oatmeal cream pies….. bathroom was small.my room key kept giving me trouble. Overall I would find something docent and better next time.

2025-09-17 via Nuitee
K
Kristina family
2
Pros:

Mold, stains on sheets and beds, cigarette holes, smelled disgusting, ac was on in entire building but didn’t work, employee picking nose, swears on signs, chlorine on top of smelling like cigarettes hit you as soon as you walk in. The pool water looked thick, elevator was bouncing while the door was closing, my daughter had a nose bleed out of both nostrils as soon as we left the building. No we did not stay we requested a refund because it was horrible!

2025-09-14 via Nuitee
T
Thomas
10
Pros:

The rooms seem much cleaner thsn before.

2025-09-11 via Nuitee
L
Lena K.
2
Never again
Pros:

We were traveling for business and didn't plan to spend much tome in the room. We chose this place based on price. It took about 20 minutes to check in even though I reserved on the app. There were 3 of us in our party and they only gave us towels for 2 people. The first night we listened to a child run back and forth in the room above us. I asked the manager to do something and he told me to call the police on them..?? We didn't do that. Later that evening I killed a roach that ran across my bed. The exterior entrance didn't lock so anyone could walk in the building at anytime The carpet in the halls was really stained and discolored. Breakfast did not have many options and they want you to eat in the cafeteria only. Also there are no coffee makers in the room.

2025-09-09 via Nuitee
T
Thomas
10
Pros:

The ac/ heater had a moldy urine smell. Its a bit rundown the parking lot esp.

2025-09-02 via Nuitee
A
Aaron
2
Pros:

Please avoid this hotel.
Disgusting hotel.
You'll be grossed out from the moment you arrive.
Very outdated and filthy.

2025-09-02 via Nuitee
M
Mukesh
2
Pros:

Property is not maintained at all. Dirty.

2025-08-19 via Nuitee
R
Robert
6
Just Passing Through
Pros:

The people that I saw while there were friendly and everything worked out ok. I left early in the morning and the lobby was locked up so I couldn't officially check out but it was comfortable. The only thing that I wished is that I could have plugged in my electric car to get a charge but it was a priority for this stay.

2025-08-19 via Nuitee
J
Justin family_with_children
4
Pros:

Guy working the front desk at check-in time was nice. But property was not well maintained. Elevator was scary. It shook and felt like it was going to break down. I get that I was in a smoking room, which wasn't my top choice, but the whole floor with smoking rooms absolutely reeked. You could still put some deodorizers or something so it wouldn't smell so bad. Didn't try pool. Carpet looked old and dirty. Overall a pretty poorly operated motel.

2025-08-17 via Nuitee
M
Melissa
6
Pros:

Needs updated badly, staff at front desk said you can only use elevator going up and gave to use stairs coming down because elevator makes noise.

2025-08-13 via Nuitee
W
William
8
Pros:

Price and location

2025-08-11 via Nuitee