Orange Hotel

The room smelled likenpiss from the street on our first day. toilet needs refurbishing. The jacuzzi was full of moulds and when i tried to turn it on, bits of dirt came out of the water outlet. The metal part of the shower hose was detached, only being held by tape. The exhaust wasnt working, the light bulb inside the orange box on the mirror wasnt working. The remote of the aircon unit is broken, only being held by tape too.

Friendly staff and excellent location. Room was good for the price.

Loved it, room could be cleaner, but the staff was amazing.

The worst hotel I've ever stayed at, yet they claim they are a 4 star hotel. Not only is the room small, ugly, dark, smelly, and hot, but the reception guy didn't properly do his job. If I could give this hotel negative stars, I would.

Some staff was friendly, but some was not. Room was dirty, pictures misleading, no bar as advertised.

Hotel needs updated but overall the second shift staff was very helpful and accomodating.

The air conditioner was broken...and the desk said all the rooms had bad AC....the roof top bar was under enovations....looked like it was bombed.....LOL it was a nice joint back in 1999 but no bidy has even changed the shower soap containers in the last 10 years. hard pass next time in Roma!

Great Location near the Vatican

Staff was super friendly. Hotel is in a great location, minutes away from shopping, Vatican City and a metro station.

The structure the bedroom is terrible (the toilet, the shower and the lavatory are separete), didn't have tv (cable not working), internal phone doesn't have line (I needed down for any request), no space for to move

*I know a lot of reviews of this hotel are glowing but I urge you to read the Google reviews to get a clearer picture. Had we had read them I don’t think we would have booked this hotel. *

The best way I could describe this hotel is a hostel with private rooms. I have stayed in hostels around Europe with the same service for much less money. I honestly would say that this place isn’t worth 4 stars. We were told to move after our first night due to deep cleaning. And we were given a much worse room than that we had paid for. It’s important to note that we weren’t the only ones. The entire 2nd floor was emptied. When we asked if any other rooms were available, there wasn’t any and no compensation was offered. The air conditioning in the room was broken and made such a loud noise that you couldn’t sleep, the bathroom was tiny as was the room itself, and the double bed was just two mattresses with a sheet over it. Also in the bathroom they only give you three small sachets of soap and no shampoo etc were provided (again makes it feel like a hostel). Additionally, the pictures have clearly been taken with a wide angle lense as they are quite small in reality.

If you want a great location and that’s all you care about this hotel is really good. But if you wanted a nice hotel “experience” you can get a lot better for your money. The staff were friendly but weren’t sympathetic to the issues that we brought to their attention.

We had an absolutely atrocious stay at this hotel. A loose tile by the tub cause me to roll my ankle that I had surgery 2 months earlier. We immediately requested to cancel our reservation but the hotel would not issue a refund even though we never stayed the night in the hotel as we immediately left to a new hotel. Not to mention the room was incredibly hot and the air conditioner was not making a big difference. We had

Amazing location, walkable to many historic sites and the Vatican

Great location to go to the Vatican, extremely helpful staff

The people were nice and spoke relatively good English.

Room was clean
Staff were friendly and welcoming
Air Conditioning was great
Perfect location, 5 minute walk from St Peter’s square
Fridge in room was very useful

The hotel was so clean, the staff were great and there was transport links to everywhere just outside the hotel. Highly recommended.

Needs some upgrades

The hotel has an excellent location and the rooms are very comfortable.

The location was good to get to all attractions